35 complaints reported

2014 Kia Soul ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
35
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2018

DRIVING AT NIGHT AND THE HEAD LIGHTS RANDOMLY TURN OFF AND BACK ON, SOMETIMES JUDT FOR A SECOND AND SOMETIMES LONGER.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2018
Jul 2018

AT NIGHT HEADLIGHTS AND DASHBOARD GOES OR FLICKERS WHILE DRIVING DOWN THE ROAD. OTHER PEOPLE GOT THE SAME PROBLEM OF IT HAPPENING. WE ALL GET TOLD THAT THEY CAN'T MAKE THE PROBLEM HAPPEN SO THEY CAN'T FIX IT.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Nov 2018
Jun 2018

HEADLIGHTS KEEP RANDOMLY FLICKERING OFF AND ON WHILE DRIVING. STARTED OUT JUST WHEN I HAD MY LIGHTS ON AUTO AND HAD THE TURN SIGNALS ON. LAST NIGHT THEY WENT OUT ON THEIR OWN WHILE I WAS DRIVING DOWN A DARK ROAD FOR SEVERAL SECONDS. THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jun 2018
Mar 2018

HEADLIGHTS FLICKERED/ WENT OUT WHILE DRIVING AT NIGHT ON INTERSTATE. HAD TO BREAK SUDDENLY, RAINY ,HAD THE WIPERS GOING, RADIO ON, GPS PLUGGED IN TO AUXILIARY PLUG. 7PTURNED THE NOB ON THE STEERING COLUMN ON /OFF, HEADLIGHTS CAME BACK ON. WENT TO THE NEXT EXIT. STOPPED AT TRAFFIC STOPLIGHT, RIGHT BLINKER, FOOT ON BRAKE, TOOK FOOT OFF BRAKE TO MAKE RIGHT TURN, MADE STEERING WHEEL TURNED TO RIGHT, LIGHTS FLICKERED AGAIN. HAPPENED ON 3-23-18 9:30PM . TOOK TO MY MECHANIC TODAY 4-1-18 - TCB AUTO IN DALLAS GA, BATTERY FINE,BULBS FINE, FUSES FINE, 3 WEEKS AGO HAD OIL CHANGE, NEW TIRES. COULD NOT DIAGNOSE IT..ADVISED ME ONLINE MANY REPORTS ,EVEN KIA DOESN'T KNOW HOW TO FIX IT, IFAFTER BULLETIN,NO RECALLS YET...PUT IN THIS REPORT..

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Mar 2018
Mar 2018

I BOUGHT MY 2014 KIA SOUL USED WITH ONE PREVIOUS OWNER. AS I WAS DRIVING HOME ON THE FREEWAY AFTER PURCHASING IT MY LIGHTS BEGAN TO FLICKER. AT TIMES THEY WOULD GO OUT FOR A FEW MOMENTS. I HAD TO PULL OVER AND HAVE MY HUSBAND DRIVE IN FRONT OF ME WITH OUR OTHER VEHICLE IN FEAR THE LIGHTS WOULD GO OUT AND I WOULDN'T BE ABLE TO SEE THE ROAD AHEAD. I COULD OF BEEN IN A SERIOUS CRASH. ALSO CAME HOME TO A DEAD BATTERY ONE DAY BECAUSE MY LIGHTS WHICH WERE OFF WHEN I LEFT THE HOUSE RANDOMLY WERE ON WHEN I GOT HOME THAT NIGHT.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Feb 2018

WHEN I DRIVE MY SOUL IN THE DARK WITH MY HEADLIGHTS ON THEY START FLICKERING AND THEN THEY JUST GO COMPLETELY OUT. SOMETIMES IT'S SMALL FLICKERING AND SOMETIMES IT IS COMPLETELY OUT AND DONT COME BACK ON FOR SEVERAL SECONDS. TODAY I HAD TO TURN THEM OFF AND BACK ON TWICE BEFORE THEY WOULD COME BACK ON AT ALL. THIS IS EXTREMELY DANGEROUS WHEN IT IS DARK. ESPECIALLY DRIVING ON A CURVY 2 LANE HIGHWAY IN THE DARK LIKE I DO. AT FIRST IT HAPPENED WHEN I USED MY TURN SIGNAL, BUT NOW I DONT HAVE TO DO ANYTHING AND THEY FLICKER AND THEN GO ON AND OFF.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Jan 2018

RIGHT HEADLAMP BEGAN FLICKERING WHILE DRIVING. IT HAS SINCE FAILED COMPLETELY. BULBS HAVE BEEN CHANGED AND THE ISSUE PERSISTS. DOES NOT MATTER IF VEHICLE IS IN MOTION OR DRIVING. APPROXIMATELY 65000 MILES.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Dec 2018
Jul 2017

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLAMPS BEGAN TO FLICKER AND THEN SHUT OFF. THE FAILURE OCCURRED WHENEVER A TURN SIGNAL WAS IN USE. THE CONTACT WOULD HAVE TO SWITCH THE HEADLAMP SWITCH ON AND OFF IN ORDER FOR THE HEADLAMPS TO ILLUMINATE. THE ROCK RIVER FORD DEALER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,900.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jun 2017
Feb 2017

THE LEFT HEADLIGHT WOULD WORK ON AND OFF. I HAD THE DEALER CHECK IT AND THEY REPLACED THE HEADLIGHT ON 12 DEC WITH A SYLVANIA HEADLIGHT BULB I PROVIDED. AFTER A WHILE THE SAME ISSUE HAPPENED AGAIN. ON 13 JAN 17 THEY REPLACED THE HEADLIGHT AGAIN. THIS TIME WITH A KIA BULB.. SAME ISSUE. I HAD MORE ISSUES WITH THE LIGHTS WORKING SOMETIMES AND NOT WORKING. THE LIGHT WENT OUT AGAIN AND I TOOK IT TO THE DEALERSHIP AGAIN AND THIS TIME THEY FOUND A SHORT. THE PROBLEM HAPPENED WHEN THE VEHICLE WAS MOVING AND ALSO WHEN IT WAS STOPPED. SOMETIMES IT WOULD BE WORKING WHEN I PARKED BUT WOULD NOT WORK WHEN I STARTED THE CAR BACK UP AGAIN. IT WAS AMAZING THAT THE DEALERSHIP DIDN'T TROUBLE SHOOT THE ISSUE THE FIRST TIME. THEY SAID THE WARRANTY WAS INVALID AFTER WE CHANGED THE BULB WITH A NON-KIA BULB. THE DEALERSHIP CONFIRMED THE FIRST REPLACEMENT BULB WAS COMPATIBLE WITH THE KIA SOUL.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Dec 2016
Apr 2014

I HAD AN EMERGENCY AND TRIED AT NIGHT TO UNLOCK ELECTRIC DOORS FOR MY PASSENGERS AND I. UPON ATTEMPTING TO MANAGE THE EMERGENCY AND UNLOCK THE DOOR FOR MY PASSENGERS TO EXIT THE VEHICLE, I WAS GREATLY DELAYED BECAUSE THE "UNLOCK LIGHT IS NON FUNCTIONING" AND CAN'T BE SEEN IN THE DARK. THIS IS A SAFETY PROBLEM & I BELIEVE IT WARRANTS A RECALL BECAUSE THE DEALER REFUSES TO ACKNOWLEDGE IT AS A PROBLEM THAT NEEDS CORRECTING. THANKS GOD THERE WAS NO FIRE! PLEASE ADVISE AND ASSIST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Apr 2014

Trend Over Time

Complaints by year

Quick Summary

The 2014 Kia Soul has 35 ELECTRICAL SYSTEM,EXTERIOR LIGHTING complaints on file. Review the timeline above for detailed owner experiences.