2014 Kia Soul Steering

Power Steering went out .

DESPITE THE FIXED RECALL OF THE STEERING COUPLER, THIS VEHICLE MAKES A STEERING CLUCK NOISE WHEN TURNING WHICH CAN BE FELT IN THE STEERING WHEEL. THIS ESPECIALLY OCCURS WHEN FIRST DRIVING THE VEHICLE. WHILE UNDER WARRANTY THE DEALERSHIP REPORTED EITHER THE SOUND WAS NORMAL OR THEY COULD NOT REPRODUCE IT. NOW THAT IT IS OUT OF WARRANTY, THE DEALERSHIP SAYS THAT THE STEERING COLUMN NEEDS TO BE REPLACED AT MY EXPENSE. A QUICK SEARCH SHOWS THAT EVEN AFTER THE STEERING COUPLING RECALL, THIS IS A VERY COMMON PROBLEM WHICH CAN CAUSE ACCIDENTS.

MY STEERING HAS A SIGNIFICANT KLUNK NOISE. AFTER SEARCHING THE INTERNET FOR INFORMATION REGARDING THIS SITUATION I FIND THAT THERE IS A RUBBER DRIVE COUPLING BETWEEN THE STEERING WHEEL AND THE SHAFT WHICH TRANSFERS THE ROTARY MOTION OF THE STEERING WHEEL TO THE LINEAR MOTION OF THE STEERING RACK WHICH STEERS THE FRONT WHEELS. THE CONSENSUS IS THAT THIS CAN EASILY RESULT IN LOSS OF CONTROL OF THE VEHICLE STEERING WHICH WOULD END IN A TOTALLY UNPREDICTABLE CRASH. THE RUBBER PART APPARENTLY DISINTEGRATES WITH TIME SUCH AS CRAZING FOUND IN OLD PLASTIC, PLEXIGLAS ETC.

THE STEERING WHEEL WILL EXHIBIT A STICKY OR NOTCHY FEELING WHEN MAKING SMALL ADJUSTMENTS. IT CAUSES FATIGUE WHILE DRIVING AND MOST DANGEROUSLY ON SWEEPING TURNS THE STEERING WHEEL WILL TAKE EXTRA EFFORT TO ADJUST.

I WAS ON BUSINESS 85 MY STEERING WHEEL WENT OUT I COULDN'T TURN MY WHEEL LEFT. I ENDED UP HAVING TO JERK MY STEERING WHEEL TO THE RIGHT TURNING IN A COMPLETE CIRCLE TO AVOID TRAFFIC AND GET OFF THE ROAD. AFTER COMPLETELY STOPPING I ENDED UP NEAR A DITCH AND GRAVE YARD. AT THIS POINT I TURN MY CAR OFF AND TURNED IT BACK ON TO SEE IF IT WOULD WORK, BUT MY STEERING WHEEL WOULD JUST TURN IN A COMPLETE CIRCLE. MY HORN OR NOTHING WOULDN'T WORK ON MY STEERING WHEEL IT JUST MADE CLICKING NOISES.

RECEIVED AN IMPORTANT SAFETY RECALL ON 12/01/2017 REGARDING THE PINION GEAR THAT MAY SEPARATE FROM THE STEERING GEAR ASSEMBLY CAUSING LOSS OF STEERING & RESULT IN A CRASH. I CALLED IMMEDIATELY TO SET AN APPOINTMENT ON 12/12/2017. I WAS CALLED JUST 1/2 PRIOR TO MY APPOINTMENT TO BE TOLD THEY DO NOT HAVE THE TOOLS TO FIX THE PROBLEM. IN FACT, NO KIA DEALERSHIP IN THE AREA HAS IT. I AM DRIVING ACROSS THE STATE OF FL IN A FEW DAYS & AM EXTREMELY WORRIED SINCE I WILL BE DRIVING AT HIGH SPEEDS IN TRAFFIC. SO, KIA ALERTS SOUL OWNERS & FAILS TO PROVIDE THE MEANS TO FIX THE PROBLEM. I AM TOLD IT WILL BE SEVERAL WEEKS BEFORE THEY HAVE THE TOOLS NEEDED TO REPAIR. MY PARTICULAR CAR HAS HAD A STIFFNESS IN TURNING THE STEERING WHEEL A FEW TIMES. I NEED MY VEHICLE FOR THIS TRIP, BUT, WILL INQUIRE ABOUT A LOANER CAR. THIS IS UNACCEPTABLE.

WE RECEIVED A RECALL LETTER. THE PINION IN THE STEERING IS FAULTY AND COULD COME LOOSE CAUSING AN ACCIDENT WHICH MAY RESULT IS SERIOUS INJURY OR DEATH. I BROUGHT IT IN IMMEDIATELY. THEY COULD NOT FIX IT. I ASKED THEM TO KEEP IT AS WE DO NOT FEEL SAFE DRIVING IT. WE ASKED FOR A REPLACEMENT CAR WHILE WE WAITED. THEY SAID NO. WE LEFT THE CAR ANYWAY AND I CALLED THE NUMBER ON THE RECALL NOTICE. IT SAID THEY WOULD REIMBURSE US FOR ANY INCONVENIENCE OR EXPENSES INCURRED. THE WOMAN SAID THEY WOULD NOT REIMBURSE ME UNTIL THE CAR WAS LOOKED AT. SHE ASKED ME TO CONTINUE DRIVING AROUND A VEHICLE WITH A KNOWN ISSUE RISKING MY FAMILY'S LIVES BECAUSE THEY WON'T GIVE ME A REPLACEMENT VEHICLE. AS MONEY IS VERY TIGHT WE ARE MAKING DUE BUT IT HAS BEEN A SEVERE INCONVENIENCE TO SAY THE LEAST. THIS PROBLEM HAS NOTHING TO DO WITH US AND LEAVING THE CAR WITH THEM IS A SAFETY ISSUE. NOT WORK I WANTED DONE OR UPGRADES I CHOSE TO WAIT FOR. IT IS THEIR MISTAKE AND I DON'T BELIEVE A CUSTOMER SHOULD BE FORCED TO PAY FOR IT. I WOULD LIKE COMPANIES WITH RECALLS TO BE HELD RESPONSIBLE AND SERVICE PEOPLE FAIRLY. I'M GREAT FULL THAT WE HAVE NOT BEEN INJURED DUE TO THIS ISSUE AND TO DRIVE KNOWING IT IS THERE IS FOOLISH. THE COMPANIES RESPONSE ASKING ME TO DRIVE AROUND IN A POTENTIALLY HAZARDOUS VEHICLE IS ABSURD.

I HAVE RIGHT AT 60,000 MILES ON MY KIA SOUL. WAS DRIVING AND PINION BROKE WAS TOTALLY UNAWARE OF RECALL UNTIL I TOOK CAR TO MECHANIC HE ADVISED ME TO GET WITH KIA BECAUSE IT WAS A SAFETY RECALLED ISSUE. FIRST DEALER I CALLED TOLD ME IT WAS RECALLED BUT THEY WILL ONLY REPLACE PIN NOT THE DAMAGE THAT THE PIN FAILURE CAUSED. THEN TOLD ME THAT THEY WERE GOING TO SEE IF THEY COULD GET IT COVERED ASKED IF THEY COULD CALL ME BACK. NOW I AM CURRENTLY WORKING WITH ANOTHER DEALER CAN'T USE ORIGINAL DEALER I MOVED AND THEY WERE BOUGHT OUT. GUESS WE WILL SEE IF I AM ABLE TO GET SAFETY RECALL FIXED AND HOW MUCH IT COST ME IF IT DID ANY OTHER DAMAGE THAT WAS CAUSED BY KNOWN MANUFACTURE DEFAULT. STEERING WHEEL POPPED AIR BAG LIGHTS, STEERING WHEEL LIGHT, AND COULD BARELY TURN THE CAR. I AM ALSO GOING TO HAVE TO PAY OUT OF POCKET IT GET CAR TOWED TO KIA DEALERSHIP.

I WAS DRIVING MY 2014 KIA SOUL ON HIGH WAY 45 SOUTH WHEN ALL OF A SUDDEN THE POWER STEERING STARTED FAILING , AND SO I PULLED OVER AND THEN I SAW THE POWER STEERING STOPPED WORKING COMPLETELY AND WHEN TRIED STEERING THE WHEEL MADE NOICES

2014 KIA SOUL STEERING FAILURE 16 MONTHS AFTER RECALL REPAIR WAS DONE TO PREVENT IT (NHTSA CAMPAIGN ID NUMBER 15V736000). THE STEERING MADE A CLUNKING SOUND WHILE MAKING A LEFT TURN AT A STOP SIGN ON A CITY STREET AND THE CAR CONTINUED STRAIGHT ACROSS THE INTERSECTION. STEERING ABILITY WAS COMPLETELY DISCONNECTED. 29,000 MILES ON THE ODOMETER. DEALER INSPECTION FOUND THE RACK AND PINION PLUG REPAIR PROCEDURE WAS NOT INVOLVED, AND INSTEAD THE CAUSE WAS THE SPLINE SEPARATING FROM THE SHAFT. NO CAUSE WAS IDENTIFIED. MANUFACTURER WAS NOTIFIED.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SUDDENLY LOCKED. THE DRIVER CRASHED INTO THE CURB AND THE VEHICLE ROLLED OVER. THE VEHICLE WAS DESTROYED AND TOWED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CUTS AND BRUISES ALL OVER HIS BODY, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT INFORMED THE DEALER WHO STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER RECALL (SC144). PRIOR TO THE CRASH, THE DRIVE SHAFT HUB NUT WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

THERE ARE 6 RECALLS ON THIS GEM OF A CAR, NEVER RECEIVED ANY FROM KIA, PINION STEERING IS 1 OF THEM, DRIVING ON A SATURDAY MORNING VEERING RIGHT AND CAR JUMPED ON IT'S OWN LOSS CONTROL OF STEERING CAR IT CURB AND TIRE AND RIM I AM GUESSING OTHER DAMAGE, HAD CAR TOWED TO KIA DEALER ON8-8-16 STILL THERE BECAUSE THEY ARE WAITING SOMEONE FROM THE HEAD OF KIA DAMAGE CONTROL TO COME, THEY TOLD THEY WOULD BE THERE LAST WEEK STILL NOBODY HAS COME OUT, I NEED MY CAR TO WORK HOW CAN THERE BE 6 RECALLS ON A CAR THAT IS LESS THAN 2 YEARS OLD BAD ENOUGH THEY PASSED IT THRU INSPECTION WITH A STEERING ISSUE, PLEASE HELP,

STEERING WHEEL BEGAN DOING CLUNKY NOISES, TOOK TO DEALER, THEY FIXED IT, 4 DAYS LATER STEERING WHEEL SNAPPED OFF LEAVING ME WITHOUT CONTROL DURING A TURN, NO ACCIDENT THANKFULLY FOR GOING LESS THAN 20 MI AT THE TIME, TOOK BACK TO DEALER TO BE FIXED. NOT SURE I TRUST IT ANYMORE.

TL* THE CONTACT OWNED A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A COMPLETE LOSS OF STEERING CONTROL CAUSING THE VEHICLE TO VEER OFF THE ROAD. AS A RESULT, THE CONTACT CRASHED THE PASSENGER'S SIDE OF THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SEVERE NECK, CHEST, AND RIGHT ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. ...UPDATED 03-10-16 *BF *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY VEERED OUT OF THE LANE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTING. A FOUR WHEEL ALIGNMENT WAS PERFORMED AT ONE DEALER AND THE OTHER TWO DEALERS STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 08/17/16*LJ UPDATED 10/26/16.*JB

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN WITH THE TURN SIGNAL ACTIVATED, THE STEERING GEAR ASSEMBLY SEPARATED WITHOUT WARNING. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V332000 (STEERING) AND 15V123000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

AS I WAS PARKING IN A GAS STATION PARKING LOT, I HEARD A CLICKING NOISE WHILE THE WHEELS WERE TURNING TO THE LEFT TO PARK. WHEN LEAVING THE PARKING LOT, MY WHEELS WOULD NOT TURN WHEN I TURN THE STEERING WHEEL. I COULD TURN THE STEERING WHEEL 360 DEGREES, AND I WOULD HEAR A CLICKING NOISE, BUT THE WHEELS WOULD NOT MOVE. I HAD TO HAVE THE CAR TOWED.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 75 MPH, THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE POWER STEERING MALFUNCTIONED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A WALL, AND THE VEHICLE ROLLED OVER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

DRIVING ON HWY 10- APRIL 14 AND 17, 2016, POWER STEERING WENT OFF. JERKING THE WHEEL RIGHT OR LEFT BROUGHT POWER STEERING BACK. TOOK TO DEALER ON APRIL 26, BUT PROBLEM WAS NOT DUPLICATED.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V736000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE STEERING WAS MAKING A POPPING AND GRINDING NOISE WHEN TURNING. WE TOOK IT IN FOR THE STEERING RECALL. THE VEHICLE WAS REPAIRED ( JANUARY). THE STEERING WENT OUT ON THE VEHICLE LAST NIGHT. THE VEHICLE HIT THE CURB. WE GOT THE VEHICLE HOME AND CALLED FOR TOWING TODAY TO TAKE THE VEHICLE TO THE DEALER. NO ONE WAS INJURED. MY PARENTS ARE NOT SAFE DRIVING BACK AND FORTH TO THEIR DOCTORS VISITS IN THIS VEHICLE.

STEERING STARTED MAKING A CLUNKING NOISEWHEN TURNED SLIGHTLY LEFT OR RIGHT. THE DEALER SAYS THAT THE STEERING RACK NEEDS TO BE REPLACED. THE PART NEEDED TO ORDERED. THE DEALER WOULD NOT RELEASE THE CAR TO ME BECAUSE IT IS NOT SAVE TO DRIVE. THIS IS A 2014 KIA SOUL+ THAT HAS 36000 MILES. I SEE THAT OTHER SOULS HAVE HAD A SIMILAR PROBLEM.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V736000 (STEERING). THE CONTACT CALLED TWO DIFFERENT DEALERS AND WAS UNABLE TO RECEIVE AN APPOINTMENT TO SCHEDULE THE RECALL REPAIR. THE DEALERS DID NOT INDICATE WHEN THE REPAIR WOULD BE SCHEDULED AND NO INFORMATION ON PART AVAILABILITY. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES AND WAS UNABLE TO RECEIVE A REASONABLE DATE TO BE REFERRED TO A DEALER TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS WAITING ON THE MANUFACTURER TO PROVIDE A REMEDY TO THE DEALER TO RECEIVE A RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND CAUSED THE VEHICLE TO CRASH. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 31,000.