2015 Kia Soul ENGINE,FUEL/PROPULSION SYSTEM

car keeps dying as going down the road.almost completely dies then kicks back in.have had it in several times always says something differant.has around 78000 miles.bought it new in 2015 have had it several times for same issue.have almost gotten in wrecks due to it dying out of the blue!!!

Earlier last year, we had suddenly had an issue with the Kia Soul. We received a check engine light and noticed a loud clicking noise as the vehicle began accelerating and noticed the vehicle had difficulty accelrating. We left the vehicle parked and then attempted to change the battery and oil to see if either were a contributing factor. When we noticed no improvement upon turning on the car, we took the vehicle to a licensed dealership: Arapahoe Kia to check the vehicle to diagnose the issue and help determine if this was covered under warranty. On our drive (which was about 2 miles from where we had left the car, the engine seized so we had the vehicle towed there. Once we got the diag back, they told us the code but wanted service records to honor the warranty from all oil changes in all states for the past 5 years or pay full cost of vehicle. No mention was made of the prior repaired recalls or determination if the cause could have been because of the unprepared recall that clearly states the syptoms and result being the exact problem we experienced. A few months later when we received notification from a different licensed dealer we had the unrepaired recall (in automated texts and emails), we called back Arapahoe Kia who still had the car, and they again stated service records would be needed to honor the NHTSA recall and also admitted they didn’t attempt to identify if the engine issue we had was caused by the unrepaired recall, as they only looked at the code and visual inspection of oil sludge, and treated it like a warranty claim to deny and did not validate the recall as the cause. But they still have refused to actually inspect the recall concern to determine if the engine trouble was caused by it and repair it as obligated if it was. Instead they keep asking us to pay for the full engine without validating root cause under the NHTSA recall.

I have a complaint about my 2015 Kia Soul car service issue. Since I purchased the car in December 2021, my check engine and oil indicator light has been on. I took my car to a car repair shop, and was told that the engine oil is being sucked into the exhaust system and to take my car to a Kia dealership. I scheduled a service appointment on 07/14/2021 and paid about $145.00 for a diagnostic system check. I was told that my catalytic converter is blocked and the cost to replace the catalytic converter and labor would be about $2,000. I would have to pay another $145.00 for another diagnostic system check about the engine oil issue. The overall car issue is that the engine oil is going into the exhaust system and causing blockage in the catalytic converter. The extended warranty that I purchased with my 2015 Kia Soul from Bob Sight Kia does not cover these issues and I don't understand why. I did some research and there was a recall {2019-02-21}, {recall number SC176} on 2015 Kia Souls of the same car issues. I contacted Kia customer service to inquire about the recall. The Kia customer service representative stated that recall number SC176 was done on my Kia Soul in June 2019, but it is not stated anywhere on my car's CARFAX report nor on the National Highway Traffic Safety Administration (NHSTA) website. On the National Highway Traffic Safety Administration website it states, "Whether a manufacturer independently conducts a safety recall or NHSTA orders one, the manufacturer must file a public report describing the safety- related defect or noncompliance." As I am driving, my car will stop running while I am accelerating while driving down a street and/or highway. The car also stop running when I am stopped at a streetlight. I believe that the recall SC176 was not performed on my car.

It started in September 2022 when my Kia soul started spuddering and slowing down quickly while driving on the interstate. Drove it on limp to the closest mechanic shop. They recommended a complete engine replacement, which would cost more than the vehicle was worth. Had it towed to a Kia dealership for their diagnosis. They came back and said it was a clogged catalytic converter. Replacing it fixed the car. Now to June 2024 and car slowed down drastically while on the highway, with my wife and newborn child in the car. I had it towed to Kia again and they diagnosed it as a total engine failure with a clogged catalytic converter again (catalytic converter only lasted 1.5 years!). Again, the replacement cost is more than the value of the car. I think they knew of the issue in 2022 or failed to diagnose the actual problem and put my family at risk.

For the past two years my 2015 Kia Soul has been rapidly burning through oil. I’m having to get full oil changes every 2 months with me also adding additional top offs every few weeks. I’ve been getting the run around from KIA about this issue. I brought it in two years ago for an engine recall. The dealership in EAST MEADOW LONG ISLAND was a complete joke. They charged me a few because my check engine light was on, the reason I was there! They said my engine was fine and nothing was related to the recall. Lately I have been noticing a stalling when going up a hill and the car has trouble accelerating over 40mph. It stalled the other day while I was trying to merge on the highway. I am so sick of this car and will likely sell it at a loss. Currently has 99,000 miles on it.

I believe the recalls for the ‘Engine’ and the ‘Engine and engine cooling: Exhaust system: Emission control: Catalytic convertor’ apply to the continuouse issue I’ve been having with my car. I was told it’s not affected but I believe it is. I have an oil leak somehow but its not leaking outside the car, there are no oil stains in the driveway. When the oil starts to get just a little low the car starts wanting to stall and doesn’t resolve when oil is put in . Days of not driving seems to resolve it. There have been burning smells and white smoke. This has been happening frequently for years and we get regular oil changes at the Kia Dealership. I’m afraid if one of the recalls is actually the cause that we could be affected by it while we’re being told our VIN isn’t included in the recall

My engine has had many issues stemming from a bad engine Kia of Irvine has avoided fixing they have charged for fixes under warranty and ignored code p0420 since 2018. After much push Catalytic engine was replaced replaced in 2021. I had noticed burning smell from engine along with low oil but was denied an oil consumption and pushed out of extended warranty with minor fixes. Told repeatedly it was all wear and tear. Car is currently in shop with 157000 miles after going limp on the freeway luckily with slow traffic. After being “fixed” on Tuesday 9/05/23 for a bad crank shaft sensor I drove it to pep boys straight out of the shop for scan and found ABS issue 1631 transmission failure and a failed emissions warning not fixed. Took car back right no explanation and asked that I leave my car once again. I have called to No communication from the shop And now I have just been informed they misplaced my key and have not yet inspected it.

I took my car to a Kia dealership after the engine recall in 2020, and again this year. In 2020, they told me there wasn't anything they could do without the code. It seems very much like Kia are manipulating these recall rules. My car is making the rod noises and squealing noises related to this recall. It often loses power around 65 miles an hour. They charged me $75 for a diagnostic, and attempted to charge me $2750 for a catalytic converter repair that they said was unrelated to my engine issues. They're wrong, it was absolutely related to my engine issues. Cat converters don't cause rod noises. I'm deeply upset and angry, because I feel like I've been chasing Kia for at least 2 of the 6 years that I've had this car, and I'm really tired of getting screwed by these big companies using our system against us. I have to pay the bank, the car dealership, and the government, but nobody has my back when KIA sells me a faulty engine? They're sponsoring every major sporting event with the value they're stealing from us. They lie about engine codes. They lie about their diagnostics. I've owned a bunch of cars. I know what an engine sounds like when it's dying. They told me "it's under warranty until 150k. Bring it back if it dies." THIS IS CRIMINAL. I've been forced to pay full value of this vehicle, for a vehicle with a faulty recalled engine. I can't resell it with this engine unless I take a massive loss. I already filed a complaint with the NHTSA about this in 2021. I am filing another complaint, because Kia hasn't resolved the issue yet. Someone is going to be responsible for this, and I'm never going to give up. I want my engine replaced, and I want criminal charges brought against the exes at this company. I'm deeply affecting my emotional state, and frankly, I'm saddened by the fact that I can get suckered into buying a 5 star vehicle (NHTSA rating) only to be met with this chaos.

Catalytic converter needed replacing at 100,000 miles! REALLY!! I have NEVER OWNED A CAR THAT NEEDED A CATALYTIC CONVERTER REPLACED BEFORE 200,000 miles! CHEAP PRODUCT installed!

Now when I just went to check my engine oil it smelled of gas and was starting to get pretty low. I just checked it 2 weeks ago and it Was fine. No one has ever inspected the vehicle and yes it is very available for inspection. Still my fuel consumption is terrible and now my oil is low low with a gas smell to it. No warning lights have ever came on and it seems to drive fine.

After reading in my instructions Manuel about what might be causing my fuel consumption to be way to high I learned that the gas cap was suppose to click which it has not since we got the vehicle in December of 2021so I went and bought a gas cap and now it clicks like it’s suppose to. My fuel consumption is way to high right now I have filled this car up with gas so many more times then any other vehicle I have owned. When I put fuel in you can smell the fuel for the next two days and every now and again you get a whiff of engine coolant smell and a burning smell I’m not sure what the burning smell is because I’ve never smelled it before. Yes the vehicle is available for inspection. No one has inspected it still since my last complaint. And no there has been not a single warning light.

The engine is leaking oil and got so hot that it melted the inside of the Catalytic converter. This is a recall on 2015 Kia Soul 1.7 liter and not on my 2015 Kia Soul 2.0 liter. I had the car towed to the Kia dealership, Larry Stovesand-Carbondale IL, 5/7/21 to perform 3 recalls: PI2002B (knock sensor), SC200PS (engine inspect/bearing clearance test) and SC155B (pinion gear). The dealership service dept. told me that they had to do the knock sensor and pinion gear recall before they could do the engine inspect bearing clearance test. They kept my car for 3 months, until 8/4/21 and told me about the melted catalytic converter, but still had not performed the engine inspect. I marked the tire with a rock on top to make sure that they did the test. After a week, I went to the dealership. They told me the car passed the engine test. I asked if the test was performed in the garage and I was told yes. I told the service personnel that my car had not been moved because I had marked it with a rock and that the rock was still in the same place on the tire. He said he was going to get the tech and immediately walked out, came back with a tech person that said that he had performed the test but that he had not put it into the system yet. I got the keys to my car and called my local mechanic and had him tow my car to his garage to replace the catalytic converter. The car had the same problems with knocking, hesitation, top speed of 60 mph, and using oil. My local mechanic said the pistons are leaking. I finally got the recalled documentation in the mail from the dealership and it showed they only performed PI 2002B & SC200PS recalls. They did not perform the SC155B recall even though they had the car for 3 months. The car stalled on the highway with my daughter driving. That was terrifying! Now the car is back at Kia for the engine test that I don’t think they did the first time. Now they said it passed the engine test again and only needs a knock sensor. That will not fix it!

I WAS NOTIFIED OF ENGINE FIRE RECALL ON MY KIA SOUL. I HAVE TAKEN MY VEHICLE IN COMPLAINING OF BURNING SMELL, ENGINE LIGHT, TIRE LIGHTS COMING ON - EVERY TIME THEY REFUSE TO FIX ANYTHING. I WAS TOLD AT THE DEALERSHIP BY SERVICE STAFF THAT 'HE'S SURE MY CAR IF FINE AND IT WOULD PASS THIER' INSPECTION, SO THERE IS NOTHING THEY WILL DO. EVEN WITH THE RECALL LETTER. THE STAFF PERSON ALSO SAID THAT THE MEDIA (NEWS) IS 'MAKING IT ALL UP'. I AM DISABLED AND THEY REFUSE TO HELP WITH MY CAR AND THE ENGINE FIRE RECALL.

A recall was done for the Catalytic converter recall work did not fix the problem the converter was replaced and 1 1/2 years later the converter melted and broke off inside which caused damage when it clogged the flow of air when I went to enter the freeway I lost all acceleration and had to be towed it took out the muffler the converter was replaced again and the muffler but the check engine light came on again after less than right hours from leaving Kia when I returned it back to Kia to have the check light read it was the timing chain intake outtake system which was most likely caused from the Catalytic converter melting and breaking apart sending the sut in places that it shouldn't be in the engine

Leasing a 2015 Kia Soul + from Weston Kia in Portland, Or. on 9/1/20 with 94,191 miles on it. I’ve had routine oil changes done on 12/14/20 @ 99,961 miles & again on 3/8/21 @ 104,432. Now from about 1-2 months after leasing my Kia, the MIL would turn on for some time then go off just to turn back on again. I had an ASE certified mechanic where I work run a diagnostic Check on it with a code of P0014. Called Weston Kia service department about it and I was told that I would have to bring it in to them, charge me $139 to run their diagnostic check to see what’s up! Now On 1/25/21 I received a letter from Kia about a safety recall, #20V750 for my Kia, after 3 months I was finally able to get it in for the recall service. I’ve looked up my vin number again to find out that nothing was done with my car however, now both my MIL & EOPWL, only at idle, is flashing, and I’ve had to add oil to my engine 2 times between oil changes, occasionally during acceleration my car hesitates from lack of power! Now I’m scheduled today, 5/25/21, to go back to the dealership service center to again have my car looked at. Now after reading all 459 complaints from other Kia owners with similar issues, that my first high interest rate, leased car that I still owe 10k on, is either going to cost even more to get fixed or it’s just going to die because I can’t afford to get KIA’s faulty engine problems fixed nor keep going back to have a diagnostic test done @$139 just to tell me it’s nothing! 459 similar complaints is telling me that I just dug myself into a hole.

I GET AN ERROR CODE P050A IN TEMPERATURES BELOW 50 F AFTER STARTING THE CAR. THE CSR HAS 68K MILES ON IT. THIS CODE RELATES TO COLD START IDLE AIR CONTROL PERFORMANCE. HAD THE CAR IN THE SHOP AND A FAULTY PURGE SOLENOID WAS REPLACED AND THROTTLE BORE CLEANED. NOW THREE WEEKS LATER, I GET THE SAME CODE AGAIN. CAR SEEMS TO DRIVE FINE, BUT WHEN I FIRST START THE MOTOR SEEMS TO SURGE FOR A FEW SECONDS. I AM CONCERNED THIS ISSUE WILL DAMAGE THE MOTOR OR MIGHT EVEN CREATE A SAFETY HAZARD.

THREE OPEN RECALLS THAT PREVENT THE CAR FROM BEING SAFELY DRIVEN, BUT MY LOCAL DEALER SAYS THE SOONEST OPENING THEY HAVE IS IN 2.5 MONTHS TO PERFORM THE WORK

MY ENGINE IS LEAKING OIL AND THERE IS SOMETHING BLINKING ON THE DASHBOARD.

MY 2015 KIA SOUL WAS OPERATING FINE UNTIL 1-7-2021. AT ABOUT 45 MPH THE OIL LIGHT CAME ON , THEN THE ENGINE LIGHT, THEN A POUNDING SOUND AND THEN THE ENGINE BLEW UP. I HAD IT TOWED TO MYRTLE BEACH KIA, THE DEALERSHIP WHERE I BOUGHT THE CAR. THEY SUBMITTED THE INCIDENT TO THEIR ENGINEERING DEPT. WHICH APPROVED A NEW ENGINE. ON 1-18-21 THE KIA SERVICE MAN CALLED TO SAY THAT THE NEW ENGINE HAS BEEN INSTALLED BUT THAT THE CAR DOESN'T RUN RIGHT. IT NEEDS A NEW FUEL PUMP AT A COST TO ME OF ABOUT $900. I TALKED WITH THE GENERAL MANAGER WHO CHECKED WITH THE SERVICE DEPT. AND HE SAID THAT THE WARRANTY ONLY COVERS THE DRIVE TRAIN, PLUS THEY FOUND NO EVIDENCE TO SHOW THAT THE FUEL PUMP WAS AFFECTED BY THE ENGINE INCIDENT. I PAID THE $896.40 FOR THE NEW FUEL PUMP AND PICKED UP THE CAR YESTERDAY. DOES THIS SOUND RIGHT? THE CAR RUNS FINE...THERE'S AN ENGINE INCIDENT WHICH IS COVERED BY THE WARRANTY OR THE RECALL...NOW I HAVE TO PAY $900 TO GET MY CAR BACK TO WHERE IT WAS???

DRIVING ON A CITY STREET AND CAR ENGINE LIGHT BEGAN TO FLASH RAPIDLY THEN MY CAR STARTED JERKING AND HESITATING WHEN COMING TO A STOP

IN OCTOBER OF 2019,I STARTED HAVING TROUBLE WITH MY 2015 KIA SOUL ACCELERATING. IT WOULD BOG DOWN AND I HAD TROUBLE GETTING IT TO SHIFT INTO OVERDRIVE. I TOOK IT INTO THE KIA DEALERSHIP IN IDAHO FALLS` AND THEY SAID THE CATALYTIC CONVERTER WAS PLUGGED, WARPED AND VERY HOT. THEY TOLD ME I HAD TO REPLACE THE PART BUT THERE WERE NO CATALYTIC CONVERTERS TO BE FOUND IN THE UNITED STATES. APPARENTLY, DUE TO A RECALL EVERYONE WAS HAVING THEIR CARS FIXED. THE DEALER FOUND ONE IN SEATTLE THAT I HAD TO PAY TO HAVE SHIPPED. THE TOTAL REPAIR, INCLUDING SHIPPING, WAS CLOSE TO $2000.00. THE REPAIR WAS PERFORMED IN DECEMBER 2019. THEN IN JUNE 2020, ON A TRIP TO SALT LAKE, MY CAR STARTED BLOGGING DOWN AGAIN. MY CHECK ENGINE LIGHT CAME ON. I HAD SOMEONE LOOK AT THE CODE AND THEY SAID THE ENGINE WAS 'MISFIRING'. A SHORT TIME LATER, MY CAR BOGGED DOWN ON THE WAY HOME AND I COULD NOT GO MORE THAN 40 MPH ON THE FREEWAY. I HAD TO DRIVE 35 MILES WITH MY HAZARDS ON. I TOOK IT TO A LOCAL DEALER AND HE DIAGNOSED IT AS A BAD CATALYTIC CONVERTER. I DECIDED TO TAKE IT BACK TO THE DEALERSHIP THAT REPLACED THE CATALYTIC CONVERTER JUST SIX MONTHS AGO. NOW THEY SAY MY ENGINE IS DAMAGED AND I HAVE TO REBUILD THE ENGINE OR GET A NEW CAR. IT SEEMS SUSPICIOUS THAT I AM EXPERIENCING THE EXACT SAME ISSUES COVERED BY THE RECALL ON ALL 2015 KIA SOUL BASE MODELS BUT MY PLUS MODEL IS NOT COVERED. 'NHTSA CAMPAIGN ID: 19V120000 REPORT DATE: FEB 21, 2019 CONSEQUENCE: PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE.' I BELIEVE MY CAR HAS THE SAME CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC IS ALSO FAULTY AND NEEDS TO BE INCLUDED IN THE RECALL WHICH INCLUDES GETTING A NEW ENGINE.

I WAS DRIVING WHEN A PUFF OF SMOKE CAME FROM MY ENGINE. MY CAR BEGAN TO STALL AND I PUT THE CAR IN PARK AND WAS ABOUT TO MAKE A PHONE CALL TO MY WIFE WHEN TWO JOGGERS NEARBY YELLED THAT MY CAR WAS ON FIRE. I LEFT THE VEHICLE AND RAN ACROSS THE STREET. THE TOW JOGGERS HAD CALLED 911. THEY TOLD ME THAT MY CAR FIRE WAS STARTED UNDERNEATH MY VEHICLE. *TR

PISTON SLAPPING. ENGINE IS SHUTTING OFF WHILE DRIVING AND WHILE ON A HILL IT IT WORSE. IT CHOKES STOPS RUNNING AND REFUSES TO START. THE OIL IS ESCAPING OUT OF THE ENGINE DUE TO THE HIGH HARD PISTON SLAPPING WHICH IS MAKING A GOD AWFUL NOISE! THE CAR IS UNSAFE. IT SMELLS LIKE FIRE. I SEE THE RECALLS OF THE 1.6 ENGINE BUT THIS 2.0 IS DOING THE EXACT SAME THING.

MY CAR STALLED DOWN LOST PRESSURE AND WOULD NOT GO I TOOK IT CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS GOING ON MY KIA SOUL 2015 THE DEALERSHIP THE DEALERSHIP SAID IT WAS NO RECALL ON MY CAR MOTOR I HAD IT CHECKED OUT AND I CALL THE 1-800 NUMBER TO SEE ABOUT MY CALL OR BACK ON MY CAR THE LADY TOLD ME TO GET THE CAR TOWED TO THE DEALERSHIP IN FAYETTEVILLE KIA I DID I PAID $120 TO GET IT TOWED IN MIKE DILLARD CALLED ME TOLD ME THERE WAS NO CALL BACK ON MY MOTOR THAT I WAS GOING TO HAVE TO REPLACE MY MOTOR THAT MOTOR WAS GOING TO COST ME $10,000 TO GET IT DONE OR GET A REFURBISHED ONE I'VE BEEN CALLED KIA MANUFACTURER AND TALK WITH THE CLAIMS ADJUSTER I HAVE A CLAIM ALREADY IN PROGRESS AND THE LADY TOLD ME TO GO AHEAD AND HAVE IT TOWED TO THEM BUT THEY'RE SENDING ME THEY WILL NOT REPLACE MY MOTOR I NEED HELP WITH THIS BECAUSE SOMETHING'S GOING, BECAUSE I'M LOOKING ON THE WEBSITE AND IT'S STATING THAT IT IS A RECALL ON MY MOTOR BUT MINE DOES NOT HAVE MY VIN NUMBER DOES IT SHOW UP ON THE RECALL I NEED TO KNOW WHAT I NEED TO DO WITH MY MOTOR MY KIA SOUL THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM