2020 Kia Soul Steering

The contact’s wife owns a 2020 Kia Soul. The contact stated while driving at various speeds and turning the steering wheel, the steering wheel failed to return to center. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering rack, and pinion plugs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 232,000.

The contact called on behalf of his wife who owns a 2020 Kia SOUL LX. The contact stated that they had began to notice that while driving at various speeds and turning the steering wheel the steering would remain turned and would not return to its original position, no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the steering rack and pinion plugs were faulty and would need to be replaced. The vehicle was not repair. The manufacturer was notified of the failure. The approximate failure mileage was 232,000.

Motor driven power steering failed, dealer (Hyman Bros Kia Midlothian VA) replaced the flexible coupling in the power steering assembly.

Electrical power steering system froze and would not turn left nor right while car was running in both Reverse and Drive as I was trying to leave my home to run errands. My Kia Access application on my phone showed an issue with Electrical Power Steering and the dash of my car had the red steering wheel with exclamation point warning light in red on. When tow truck came 4 hours later and turned vehicle on to get it into tow truck the steer issue disappeared. However, he did tell me that the night of 8.17.20222 he towed another Kia Soul that the steering locked up in mid turn of another vehicle on a driver her in Phoenix, AZ. This is a huge concern and very scary to think of what could happen if I was in traffic. My car is currently at the dealership for diagnostics, and if they can't find an issue I have to pay a minimum $170 just for them to look at it. This is not a good situation as a whole!!! This vehicle needs to have an electrical power steering issue recall.

The contact owns a 2020 Kia Soul. The contact stated while starting the vehicle in a parking lot, the steering wheel locked, and the contact was unable to turn the steering wheel. The contact shifted the vehicle into park(P) and turned off and restarted the vehicle and the power steering functionality returned. The contact stated a symbol of a steering wheel in a circle with a line through the steering wheel was illuminated. The contact stated she drove the vehicle to her residence and turned off and restarted the vehicle; however, the vehicle lost power steering functionality. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the steering column needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 14,000.

THE STEERING WHEEL LOCKED AND I WAS UNABLE TO TURN THE ENGINE KEY AROUND. I WAS UNABLE TO START THE CAR AS THE STEERING WHEEL WAS JAMMED. IT TOOK ME OVER 1 HRS TO FINALLY UNNAMED THE STEERING WHEEL. THIS HAS HAPPENED TWICE.

THE STEERING WHEEL OF MY KIA SOUL 2020 HAMMER. I WAS UNABLE TO START THE CAR AS THE STEERING WHEN BECAME STUCK..JAMMED. CALLED A TOWN TRUCK TO TOWED INTO THE KIA DEALER FOR REPAIRS.

AT 8960 MILES STEERING INDICATOR DASH LIGHT CAME ON. DEALERSHIP DETERMINED IT WAS A BAD STEERING WHEEL ASSEMBLY. DUE TO THE CORONA VIRUS PART TOOK 2 1/2 WEEKS TO GET TO THE DEALERSHIP.

STARTED CAR "PUSH BUTTON" ONE EVENING AND FOUND THE STEERING WAS INOPERATIVE. SHUT DOWN AND RESTARTED AND ALL WAS FINE. IT ONLY DID THIS ONE TIME.

VEHICLE PULLS SHARPLY AND ABRUPTLY TO THE RIGHT AT SPEEDS ABOVE 45-50. WHEN I TEST DROVE THE VEHICLE, I MENTIONED TO THE SALESMAN THAT I THOUGHT IT WAS PULLING TO THE RIGHT, OF COURSE HE DIDN'T FEEL IT, BUT WOULD HAVE IT CHECKED. AFTER PURCHASING THE VEHICLE IN APRIL, AND OWNING IT ABOUT 7 MONTHS, THIS PROBLEM IS WORSE. I TOOK IT BACK TO THE DEALERSHIP WHERE PURCHASED, AND WAS TOLD THIS WAS NORMAL DUE TO THE LANE KEEPING ASSIST FUNCTION. IF THIS IS THE CASE THIS IS DANGEROUS DUE TO THE FACT THAT IT IS A VERY SHARP AND ABRUPT PULL TO THE RIGHT, WITH NO WARNING.