2021 Kia Soul Steering

I purchased vehicle in Nov 2025 from Autonation. It drove well for awhile, but once I drove steadily for several miles, the steering wheel started drifting back and forth, rather like it was driving itself. I was in on the 2025 recall for the piston issue, and failed the first test; apparently passed Kia's "new test". While at the dealership, they did an alignment and told me my problem was solved; I asked if they had test driven it, and had let the previous service rep, named Ken, know that it started after a period of driving, not come and go driving in town. I asked if they had test driven they car, they assured me they had but I don't know if they drove it any distance. On the way home, the steering wheel again shifted back and forth in as I drove a secondary road home that had long distances between intersections.

The contact owns a 2021 Kia Soul. The contact stated that while turning the ignition on and off, there was a knocking sound coming from the dashboard. After pulling into a parking lot, a red exclamation point illuminated the instrument panel, and the steering wheel seized. The contact was able to coast out of the way by driving forward. The vehicle was turned off and towed to the dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The failure occurred two more times while driving at various speeds, and the vehicle was towed to the dealer each time. The dealer was unable to determine the cause of the failure. The dealer informed the contact to return the vehicle if the failure recurred. The manufacturer was informed of the failure by the dealer and a case was opened. The manufacturer advised the dealer to replace the electric power steering module should the failure recur. The failure mileage was 53,000.

First off I do not use my lane keep assist. When traveling at any speed on a long curves of 100 to 150 ft or longer or sitting in a parking lot with the steering wheel angled between 15 to 30 degrees either left or right of center for 15 to 30 seconds the system will (in a sense) fall asleep. On the long corners this causes a dangerous situation for the driver and others because with the system falls asleep it will continue tracking the same course without recentering unless forced to re-engage. In other words it will not come out of the curve without forceful input from the driver. The vehicle has been in to the dealer where the issue has been dulpicated and confirmed by two technicians and dismissed by master tech without actually test driving. This issue should be labeled warning because serious injury or death will eventually happen.