2017 Kia Sportage Engine

The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, she heard a pop underneath the vehicle. The contact pulled over and upon inspection, the contact became aware that an unknown part was loosened underneath the vehicle. The contact stated that the check engine, oil, and battery warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

The contact's daughter owns a 2017 Kia Sportage. The contact stated that while her daughter was driving at 5-10 MPH, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.

TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE STARTER NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT UPON RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC AND STARTING THE VEHICLE SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW A FIRE BEHIND THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS RELATING THIS ISSUE TO NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE KIA ENGINE SETTLEMENT HOTLINE. THE FAILURE MILEAGE WAS 80,542.

Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told Kia would not approve engine work. Reported to them also that the oil light does NOT come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.

I just changed my oil 2 weeks ago and it has lost 3 quarts of oil already, and I do not have any oil leaks, nor is the oil/engine light coming on.

THE ENGINE HAS BEEN BURNING OIL SINCE 2019. I TOLD THE SERVICE DESK AND THEY SAID A QT EVERY 1000 MILES IS NORMAL. IT STARTED TO WORSEN. IN JANUARY 2021 THE DID AN OIL CONSUMPTION TEST. I DRIVE TO CAR FOR 957 MILES AND THE DEALERSHIP TOLD ME THE CAR WAS DOWN 2 QTS OF OIL. THEY SAID THEY RUN THE TEST AGAIN. THEY FILLED THE CAR WITH WHAT THEY SAID WAS THE RIGHT AMOUNT.THE NEXT MORNING AFTER GETTING MY CAR BACK I CHECKED THE DIPSTICK THREE TIMES. THE OIL WAS A 1/2 INCH OVER THE FILL MARK I RETURN THE CAR WITH LESS THE 1000 MILES AND THIS TIME THEY SAID IT WAS ONLY DOWN A QT. AND IT WAS IN MANUFACTURERS SPEC FOR CONSUMPTION . I TOLD THEM IT WAS OVER FILLED SO THEY SAID WE WILL TEST IT AGAIN. THIS TIME THEY TOLD ME TO BRING IT BACK AT 1500 MILES. I HAVE NOT REACHED THAT AMOUNT OF MILES YET . I WORRIED ABOUT HAVING CATASTROPHIC ENGINE FAILURE WHILE I'M DRIVING . THEY HAVE ALREADY INSTALLED TWO TRANSMISSION THAT WERE DEFECTIVE.I WILL SUPPLY ANY OTHER DOCUMENTS YOU NEED .

The contact owns a 2017 Kia Sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The VIN was not available.

I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.

Vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced VCM under warranty. Tech service bulletin TSB eng 158. Check engine light on with code DTC p200a00.

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING EXCESSIVE OIL. THE CONTACT STATED THAT THE OIL CONSUMPTION CAUSED THE RPM TO SURGE TO 5,000 RPMS. THE CONTACT ALSO STATED THAT AFTER DRIVING 75 MILES, DUE TO THE OIL CONSUMPTION FAILURE, THE VEHICLE USED UP A HALF TANK OF FUEL. THE VEHICLE WAS TAKEN TO CHUCK OLSEN CHEVROLET OF SEATTLE (17037 AURORA AVENUE N, SHORELINE, WAS 98133, (206)607-8743) TO BE INSPECTED. THE CONTACT WAS ASKED TO BRING THE VEHICLE BACK AFTER 1,000 MILES TO PERFORM AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

CAR IS RAPIDLY BURNING OIL AND NOT DRIPPING ON GROUND. RECENT ACTIVITY: OIL DIPSTICK SHOWED NO OIL ON 01/18/2021 AND TOOK 3 QUARTS. IT READ FULL! ON 01/25/2021. SERVICE STATION REPORTED OUT OF OIL AGAIN! OIL LIGHT ON DASHBOARD DID NOT LIGHT.KIA DEALERSHIP ADVISED AN OIL CONSUMPTION TEST THAT WILL BE REPORTED TO YOU. I THINK IT IS IMPORTANT FOR YOU NOTE THAT THIS OCCURRED 1000 MILES INTO MY REGULARLY SCHEDULED 3000 MILE OIL CHANGE. OUR LOCAL SERVICE STATION INDICATED THAT THIS IS A WIDESPREAD PROBLEM FOR THIS CAR AND LITIGATION IS BEING CONSIDERED.

MY 2017 KIA SPORTAGE COMPLETELY DIED ON ME. IT WAS TOWED TO JENSEN TIRES AND I WAS TOLD THAT THE ENGINE WAS TOTALLY BLOWN. I THEN HAD IT TOWED TO H&H KIA IN OMAHA, NE AND SHANE CLAPPS (SERVICE PERSON) STATED THAT THE ENGINE WAS INDEED BLOWN AND NEEDS A NEW ENGINE. THE VEHICLE WAS IN MOTION AND DIED ON MY IN THE MIDDLE OF HWY 370 & 25TH ST IN BELLEVUE, NE. TRIED JUMPING THE VEHICLE, BUT IT WOULD NOT START AT ALL. THAT IS WHEN OR GOT TOWED TO JENSEN TIRES, FIRST, THEN TO H&H KIA

THE CAR CHECK ENGINE LIGHT COMES ON WHILE DRIVING. PUTTING THE CAR INTO LIMP MODE. VERY DANGEROUS IN TRAFFIC. LOW POWER. THE CAR HAS TO BE TOWED. THEY REPLACE A SINGLE WIRE UNDER THE HOOD EACH TIME.. HAPPENED 3 TIMES IN 1.5 YEARS. THEY ARE NOT FIXING THE CAR, JUST PUTTING A BAND AID ON IT ,AND KICKING THE CAN DOWN THE ROAD.

HAVE CHANGED OIL IN LESS THAT 3000 MILES EVERY TIME AS IT WAS SUPPOSED TO BE CHANGED. NOW I HAVE METAL SHAVINGS IN MY OIL

CLASS ACTION LAW SUIT FOR MY CAR FOR ENGINE PROBLEMS (KNOCKING, FIRE, ECT). MY CAR IS KNOCKING AND DOES NOT HAVE AN ACTIVE RECALL.

ON OCTOBER 6,2020 MY 2017 KIA SPORTAGE SEEMED TO HAVE EXCELLERATION ISSUES; THE CAR WOULD HESITATE WHEN THE GAS PEDAL WAS DEPRESSED. THEN ABOUT A WEEK LATER 10/9/20 MY ENGINE LIGHT WENT ON. I USED FIXD APP TO ASSIST DIAGNOSIS. 420 CODE CATALYTIC CONVERTER. TOOK IT TO REPUTABLE SHOP WHERE THEY CONFIRMED AND SUGGESTED I TAKE TO KIA DEALER DUE TO 80,000 MILE CATALYTIC WARRANTY. I DID THE NEXT BUSINESS DAY. KIA STATED THAT THEY HAD TO RUN THEIR OWN DIAGNOSIS AND WOULD CALL ME. THEY CONFIRMED THE 420 CODE BUT STATED THEY SIMPLY 'RESET' THE COMPUTER STATING THIS IS KIA DIRECTIVE PRIOR TO REPLACING THE CATALYTIC CONVERTER; AND SAID TO BRING IT IN IF THE ENGINE LIGHT WENT ON AGAIN. IT DID A WEEK LATER; THEY REPLACED THE VCM MOTOR 10/19/20. NOW 11/7/20 ENGINE LIGHT IS ON AND FIXD CODE 420 CATALYTIC CONVERTER AGAIN. THEY DID NOT WANT TO HONOR THE 80,000 MILE CATALYTIC CONVERTER WARRANTY. I AM JUST UNDER 80,000 MILES NOW AND WHEN I BROUGHT IT IN WAS AT 78,000 MILES.

KIA SPORTAGE 2017 BEGAN SHOWING EXCESSIVE OIL CONSUMPTION. IT WAS TAKEN TO THE LOCAL KIA SERVICE STATION. THE DEALER PERFORMED AN OIL CONSUMPTION TEST THAT SHOWED, TWICE, THAT THE VEHICLE CONSUMED ONE AND A HALF QUARTS OF OIL PER 1,000 MILES OF USE. IT WAS TAKEN FOR FURTHER ANALYSIS AFTER CONFIRMATION OF ADEQUATE OIL CHANGE SCHEDULE AND AT 39914 MILES. MOTOR WAS DISASSEMBLED AND AFTER MORE THAN 3 WEEKS, DIAGNOSIS IS UNCERTAIN. THIS PROBLEM MAY CAUSE MALFUNCTION OF INTERNAL PARTS AND THERE MAY BE A HIGH PROBABILITY OF SAFETY COMPROMISE ON PUBLIC HIGHWAYS.

MID-DECEMBER I NOTICED MY CAR WAS SKIPPING AS I ACCELERATED. I CHECKED THE OIL AND THERE WAS NONE. I HAD JUST GOTTEN AN OIL CHANGE 10/26/19. I TAKE THE CAR IN 12/23/19. THEY DO ANOTHER OIL CHANGE AND TELL ME AS IT GETS LOW ON OIL TO BRING IT IN AND THEY WILL TRACK IT. WE DO THIS A FEW TIMES AND COVID HAPPENS. SO, I'M ADDING MY OWN OIL AND RESTART THE PROCESS 6/23/20. MY BF BRINGS THE CAR IN 7/31/20 AND THE MECHANIC STATES KIA WILL NO LONGER BE DOING OIL CONSUMPTION TESTS AND WOULD ONLY SEE THE CAR IF SOMETHING CATASTROPHIC OCCURS. THEN PLAINLY SAYS DO NOT ADD OIL AND LET IT BLOW IT UP. I RETURN 8/3/20 TO SPEAK TO THE MANAGER IN CHARGE AND HE CONFIRMS THAT IT IS KIA'S POLICY THAT THEY WILL NOT ADD OIL ANYMORE. SAYS HE CANNOT GIVE ME THE POLICY IN WRITING. I SAID I HAD AN OIL CHANGE WITH YOU ON 6/23/20 AND TODAY 8/3/20 MY CAR DOESN'T HAVE ANY OIL IN IT AND YOU WON'T LOOK AT IT? HE CONFIRMED HE WOULD NOT LOOK AT IT.

ENGINE CAUGHT ON FIRE

2017 KIA SPORTAGE LX 2.4L BOUGHT BRAND NEW AND HAS BEEN USING OIL. CAR NOW HAS A LITTLE OVER 22,000 MILES AND IS USING 1.4 QUARTS OF OIL DURING THE 5000 MILE DEALERSHIP OIL CHANGES WHICH HAVE ALL BEEN DONE AT THE DEALERSHIP SINCE PURCHASING NEW. THE DEALERSHIP ACKNOWLEDGES THERE IS A PROBLEM WITH THE ENGINE AFTER PERFORMING 3 OIL CONSUMPTION TEST HOWEVER KIA CORPORATE CONSIDERS THE OIL USAGE NORMAL SO THEY ARE DECLINING TO FIX THE ISSUE SINCE THEIR "TECHNICIANS" DOES NOT SEE THIS AS A PROBLEM TO COVER UNDER WARRANTY. AN INTERNET SEARCH "KIA OIL CONSUMPTION" FOUND MULTIPLE COMPLAINTS FROM OTHER OWNERS WITH THE SAME ISSUE AND SAME RESPONSE FROM KIA.

THE VEHICLE WAS IN MOTION ON A HIGHWAY, THERE WAS WHITE SMOKE COMING FROM THE ENGINE. IMMEDIATELY AFTER PULLING OVER MORE WHITE SMOKE CAME OUT OF THE ENGINE TOWARDS THE REAR OF THE MOTOR. AFTER EXITING THE VEHICLE FLAMES APPEARED FROM UNDER THE CAR NEAR THE REAR OF THE MOTOR, THE FLAMES GREW FROM ALL SIDE OF THE ENGINE. THE FIRE SPREAD TO THE DASH AND INTERIOR OF THE CAR CAUSING THE PASSENGER AIRBAGS TO BLOW.

TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT TEN MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE BILLOWING FROM UNDER THE HOOD OF THE VEHICLE. SEVERAL FIRE FIGHTERS ON SITE AT THE MOMENT ATTEMPTED TO EXTINGUISH THE FIRE BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW FACILITY. THE VEHICLE WAS NOT YET INSPECTED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

DECEMBER 2018 RECEIVED A NOTICE FROM KIA THAT THE COMPANY WAS CONDUCTING A PRODUCT IMPROVEMENT CAMPAIGN TO PERFORM A SOFTWARE UPDATE ON ALL 2016-2018 MY SPORTAGE VEHICLES EQUIPPED WITH 2.4L GASOLINE DIRECT INJECTION AND 2.0L TURBOCHARGED ENGINES TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPDATE WAS TO BE DONE FREE OF CHARGE AND WOULD ONLY INVOLVE THE ADDITION OF NEWLY DEVELOPED COMPUTER SOFTWARE FOR THE ECU. ON JANUARY 3RD 2019 I HAD THE UPDATE COMPLETED AT THE KIA DEALERSHIP FROM WHERE THE VEHICLE HAD BEEN LEASED. APPROXIMATELY 15 MILES AFTER LEAVING THE DEALERSHIP THE VEHICLE WENT INTO "LIMP MODE", RESTRICTING THE ENGINES RPM'S AND ACCELERATION. I IMMEDIATELY PULLED OFF THE ROADWAY AND CONTACTED THE DEALERSHIP. I WAS INFORMED TO RETURN WITH THE VEHICLE TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS INFORMED THAT AN ADDITIONAL WIRE HARNESS WOULD NEED INSTALLED AND REPAIRS WOULD BE COMPLETED WITHIN ONE DAY. JUST PRIOR TO LEAVING THE DEALERSHIP I WAS INFORMED THAT KIA WAS INSTRUCTING THE DEALERSHIP IT WOULD BE NECESSARY FOR THE ENTIRE ENGINE BE REPLACED. AT THE TIME OF THE INCIDENT THE VEHICLE ON HAD 5800 MILES ON THE ODOMETER. I HAVE BEEN WAITING IN EXCESS OF TWO MONTHS FOR THE VEHICLE. DEALERSHIP CAN GET NO FURTHER INFORMATION FROM KIA AS TO WHEN THE ENGINE WILL BE DELIVERED. I HAVE CONTACTED KIA 3 TIMES AND SPOKE WITH REPRESENTATIVES THAT ARE UNABLE TO PROVIDE INFORMATION ON ENGINE DELIVERY. I WAS TOLD ON LAST CALL THAT A ELEVATED CASE MANAGER WAS ASSIGNED AND WAS GIVEN HIS DIRECT LINE. ON 3/5/2018 I ATTEMPTED TO CONTACT THE CASE MANAGER AND LEFT I MESSAGE ON VOICEMAIL. I HAVE NOT BEEN RE-CONTACTED AS OF THIS WRITING. I AM ALSO STILL MAKING THE LEASE PAYMENT ON THE VEHICLE AND OBVIOUSLY INSURING THE VEHICLE.

THE DATE I GAVE WAS ONE OF MANY. IT HAPPENS A LOT. WHEN DRIVING MY ENGINE REVS WAY UP HIGH. LIKE YOU ARE PUSHING THE ACCELERATOR TO THE FLOOR. AND I AM DRIVING NORMAL. I TOOK THE CAR TO THE SERVICE DEPARTMENT. THEY SAID THERE WAS NOTHING THEY COULD DO. BECAUSE THEY COULDN'T GET IT TO REV UP FOR THEM. IT IS VERY SCARY. I REALLY DON'T FEEL SAFE DRIVING THE VEHICLE. THIS HAPPENS A LOT. THERE HAS TO BE SOMETHING THAT IS CAUSING THIS. IT CAN HAPPEN AT ANYTIME YOU CAN BE DRIVING NORMAL SPEED, YOU CAN BE SLOWING DOWN, YOU CAN JUST BE TAKING OFF FROM A STOP. WHENEVER IT WANTS TO REV UP.. BL

THIS IS THE SECOND TIME THE CAR HAS CUT OFF IN THE LAST 2-3 MONTHS. THE FIRST TIME I WAS IN TRAFFIC WAITING FOR A TRAFFIC LIGHT, THE CAR WAS IN DRIVE, IT STARTED TO ROUGH IDLE AND THEN IT CUT OFF, IT TOOK A COUPLE OF TRIES TO RESTART THE CAR, I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD IT WAS DUE TO DIRTY FUEL INJECTORS AND WAS CHARGED FOR FUEL INJECTOR CLEANING. YESTERDAY 2/13/19. I WAS SITTING IN A PARKING LOT, THE CAR WAS IN PARK AND RUNNING, WHEN I TURNED THE HEAT ON, THE CAR ROUGH IDLED AND CUT OFF. I WAITED ABOUT 20 SECONDS THEN WAS ABLE TO RESTART THE CAR. I DROVE HOME AT NIGHT WITHOUT TURNINNG ON THE HEAT FOR FEAR OF THE CAR CUTTING OFF.