2023 Kia Sportage Power Train

The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. There was no warning light illuminated. The vehicle was pulled over to the side of the road and restarted. However, the failure reoccurred on five separate occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,776.

2023 Kia Sportage misfires, engine will stall and shut off. Afterwards, I am unable to start the car. It has happened three times. (11/23/24, 3/05/24 and 5/05/24). Each time the dealership blamed poor fuel quality (three different gas stations). Not covered under warranty. First incident almost $8,000 in repair cost. Second incident $1,300 in repair cost. Third incident the dealership took responsibility. I had been without my car for a total of 6 months or more. Each time the vehicle is repaired within 13/14 days it happened again. I just got my car back (third time) about a week ago. I am uncomfortable driving it, because I fear it will misfire and shut off again while I am driving and the dealership will say it’s poor fuel quality. Vehicle has 28,900 miles on it. I’ve had it for over 2 years. The contact stated it began to misfire, again! This is the 4th time in about 7 months and each time the dealership repairs it, it happens again.

Transmission slips or hesitates when going from a stop to first gear. When turning left across oncoming traffic it is dangerous. The dealership looked at it and said that they couldn't get it to slip after having it for two days. No codes were thrown and no lights on the dashboard. Only slips occasionally like once a week. Always from a dead stop before going into first gear.

My vehicle has the same problems as the vehicle covered under NHTSA CAMPAIGN NUMBER: 23V531000. The memo states 2023 Kia Sportage but Kia says this particular vehicle is not affected. The description listed below is what is happening to my vehicle 2023 Kia Sportage LX Model An electric oil pump assembly that overheats increases the risk of a vehicle fire The oil was hot like it wasn't circulating and the transmission would not change gears the vehicle came to a stop with the dashboard stating the vehicle was shutting down. I guess this is a safety feature to protect the engine. You can reach me at [XXX] for futhure infomation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

7/17/23 Vehicle starting lunging erratically down a busy highway while driving. Called dealership to make appointment. The car was taken in on 7/19/23. Dealership reports the transmission blew and metal shards in the fluids. Tech expressed concern it was able to drive and lunge down road given the situation. No warning lights or indicators went off. The car is currently at the dealership awaiting a new transmission. Vehicle was purchased November 2022, brand new.