2023 Kia Sportage UNKNOWN OR OTHER

The dealership repaired the vehicle free of charge however, nhtsa has not confirmed the repair for recall SC292. The vehicle got repaired on January 3rd, 2026. The recall information is uploaded to reference. Manufacturer reports recall has been completed/closed as of 01/03/2026

On Feb 1, 2026, while driving my panoramic ceiling on my 2023 Sportage just imploded . It sounded like a bomb or a gun was shot. The dealer didn't want to take ownership of the accident and had to file a claim through my insurance. There is more than 2000 cases of this just in 2025 alone. They stated something must of hit it. There was no one on the road that morning and it was right in the middle. I park in my garage at home and at my work location. Not 1 crack or any type of damage was done prior to this incident.

Fixed glass panel between the windshield and sunroof spontaneously shattered. There was no impact, debris, or outside force involved. The break occurred with a perfectly straight fracture line, which is characteristic of a manufacture defect stress-related failure rather than an external object strike.

Driving at a speed of 45 mph the sunroof spontaneously exploded. No other cars to kick rocks in the indicate vicinity. No passing traffic. We heard a very loud boom and the sound of shattering and skittering glass. Sunroof and sunroof cover were closed. All windows were closed. Pulled to the side of the road, called husband, called Kia to start warranty claim. Our safety was called into jeopardy as we had to drive over 150 miles to the Kia service center, not knowing if any glass would work itself through or of the sunroof shade would handle the wind of driving. The Kia dealership had only seen 1 Sportage and 1 Telluride incur this damage. We also had to find our own way home, they could not offer us a loaner vehicle. Incurred expense of having to fly back home and will incur expenses of having to make the 275 mile journey back to get it once repaired.

My sun roof just exploded and shattered everywhere! It could’ve caused me to wreck with my 4 month old I thought someone shot at us! There was no reason at all for this to happen.

The front passenger window will periodically fail to operate. We took the Sportage to the dealership for repairs and they attempted to fix the problem, but failed. They tried to reproduce the problem on other 2023 Kia Sportages in the lot and duplicated the problem on them. Apparently, Kia Corporate has not addressed this issue, or has failed to find a solution with an accompanying recall. These are safety and property damageable risks. When the window is down and unable to go back up into a closed position, anyone could easily gain entry to vandalize or assault the occupants. Likewise, failures in raising the window will lead to property damage in rainy or snowy conditions. Our Kia dealership is returning the Sportage back to us at this point because they can not figure out a solution and they don't have any more alternatives to pursue at this time.

I took the car to the dealership on 3/22/2024 for the recall and the car is good no repairs was needed

While my niece was driving the vehicle, the sunroof shattered. No rock or other debris hit the sunroof. It simply shattered

Moonroof exploded while I was driving.

I had an incident happen in September 2023. As usual, I parked my car in Reverse (R), and after that, I shifted it into Park (P). Then, I released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, I found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into Park. They told me there is a brake booster problem as well. However, I'm puzzled as to how it happened since there's been a recall for other models in the same family group as my KIA. Since that day, I've been following up with KIA, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.

I only had the Kia 2 months when a crack formed at the top of the driver’s windshield. Soon after the crack spread across the entire windshield surface area.

Panoramic sunroof busted while driving down the highway. Wasn’t open. Wasn’t near any other vehicles.

My sunroof just shattered in my 2023 KIA Sportage as I was driving to work. There was no one in front of me and nothing hit it. Sounded as if a bomb went off, just a big kaboom and then flapping sound as if I blew a tire, and sounded like it was raining. I pulled over, no flat and when I looked on top, my whole sunroof had exploded and the raining sound was glass falling onto my cloth cover, which I was so grateful not to have had open or I would’ve been covered and most likely wrecked. I was so shaken up. I had to drive holding the cloth cover so it didn’t rip off, so I could not drive over 25. I was afraid to put the cloth part back in fear of glass falling on me and causing more damage to vehicle. A coworker showed me several reported instances of this happening to others. I also paid extra when I purchased my brand new KIA for the extra warranty for extra coverage but the service advisor was extremely condescending and stated that this had to be due to an impact because tempered glass does not shatter this way. This happened during extreme heat index and I did have my air conditioner on. Thank goodness my screen nor sunroof was open at this time. My insurance covered the repair, this is not about money. I just want to prevent this from happening to others and possibly causing an injury. I have noticed that the reports have simply been dismissed stating that since the vehicles had either dents, or chip in windshield. There are no dings, scratches, no damage whatsoever to my vehicle. I also saw some of the reports stated there was not enough glass to test in order to explain this happening. I had the repair shop keep my glass and I have a pretty good chunk for inspection. I was almost to a stop because I was turning off of the highway to take another road to work.

The windshield from passenger side to center spiderweb crack. It looks to originate in frame of car. Nothing hit windshield. I see a few others having same problem

The battery dead without unannounced. I turn the vehicle off and later did not turn it on. I was on a cold night. The vehicle was stopped and turned off when I tried to turn it on again; did not turn it on.

Jack Daniels Kia, Fairlawn, NJ. The following Kia Sportage door lock failure is not being fixed. I bought a brand New Car on 4-10-2023. My VIN 5XYK33AF9*** I purchased my new 2023 Kia Sportage on 4-10-2023. Unfortunately, the day I drove home after the purchase, the door locks didn't work. The door lock lights blinked but didn't lock or unlock the car doors. I also could not manually lock the car from the inside. Sales said I should keep the car in my garage. However, the service depart said it could be at least 3 months or more before they could check the vehicle to fix the door locks because Kia Motors had something to do with the manufactures computer. HEY!! I just bought a brand new car. Unfortunately, I can't get a straight answer from Jack Daniels Kia's service dept. At least a solution that I understand or makes sense. A Brand new car malfunction should be a #1 repair priority. Unfortunately, at Jack Daniels Kia Service, it's not.

The rubber piece on the arc above the wheel popped off while I was driving. It got caught under the car damaging the under carriage. I was going about 40mph and close to my destination to pull over. If I had been going at a higher speed, or there were other cars around me, or I was on a highway this could have been much worse. I don't know how a car part just comes off like this

I was driving to Christmas Eve service and heard a very loud explosion from the top of 2023 Kia Sportage. I then started hearing air coming from my panoramic sunroof. I pulled to the side of the road to inspect, and found that my sunroof had basically exploded.