2019 Lincoln Nautilus Seat Belts

Both rear sealbelts stopped retracting. They both quit working within 2 days of each other. I did schedule an apt and take to dealership who stayed there was no recall for issue and it would be out of pocket. Suggested I contact NHTSA

The contact owns a 2019 Lincoln Nautilus. The contact stated while sitting in the rear middle seat, the seat belt retracted independently. There was no warning light illuminated. The contact stated that while attempting to unbuckle the seat belt, the seat belt failed to unlatch as needed. The contact had to cut the seat belt due to the failure. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 36,000.

With booster seats in rear seat, passenger side seat belt is extremely difficult to snap in in place. Got extenders but will not work on passenger rear seat different than the other 2 rear buckles. Wife can not strap grand children in and I the grandfather have a hard time. Shouldn't all the belts be the same? No problems with the other's.

The contact owns a 2019 Lincoln Nautilus. The contact stated that the front driver’s side seat belt failed to unlatch as designed. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.