13 complaints reported

2015 Mazda CX-5 Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
13
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2022

Car had 63,000 miles on it. Began making very loud noise. Brought to private mechanic, then dealer. Both agreed car had mechanical failure of rear differential. The full system needed replacing for safety. All agreed this should not occur with only 63,000 miles.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Nov 2021
Oct 2022

Transmission failed, and vehicle is available for inspection. The incident occurred after exiting a highway and coming to halt at stop light. Vehicle wouldn't exceed above 5 mph after moving forward, it surged, downshifted, and come to a complete stop. This created an incident where other motorist nearly rear ended occupants in subject vehicle. The vehicle was inspected by both dealer as well as independent mechanic and before were able to replicate the issue. No warning lamps or messages appeared. There were no other signs of a potential problem prior to failure. The failure was sudden and unexpected.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Feb 2022
Aug 2021

The transmission quit on my at 59K miles. Wont go into drive, but will in reverse. I took the care to a transmission shop, and it needs rebuilt. No warning lamps, messages, etc. I was stopped at a red light, luckily I wasn't driving at it just stopped.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Nov 2021
Mar 2021

TRANSMISSION WOULD NOT ACCELERATE AND AUTOMATICALLY BRAKED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT ADVANCE AND TO THE NEXT GEAR AND AUTOMATICALLY KEPT BREAKING EVERY FEW FEET. HAD TO PULL OVER AND BE TOWED. NO ADVANCE WARNING OR PRIOR TRANSMISSION ISSUES. CAR MAINTENANCE HAS BEEN KEPT UP. LUCKY IT DIDN'T HAPPEN ON A HIGHWAY GOING 65.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Dec 2021
Aug 2020

MY CAR'S TRANSMISSON WOULD JUST BREAK DOWN IN THE MIDDLE OF THE HIGHWAY 69 AT PRESCOTT, ARIZONA AND FINALLY STOP THERE AND CANNOT MOVE AROUND OR PULL OVER AT ALL. IF THIS ISSUE HAPPENS, THIS WOULD CAUSE A SERVERE REAR ENDED ACCIDENT AND A POTENTIAL CAUSE OF ACCIDENT. LUCKILY, THERE WAS TELEPHONE CONNECTION AND WE CAN CALL A COP AND A TOWING TRUCK. OTHERWISE, IT WILL CAUSE SERIOUS CAR ACCIDENT AND TRAFIFIC JAM. THIS ISSUE MUST BE DEALT WITH . THE CAR'S TRANSMISSION WOULD JUST BREAK DOWN RIGHT AFTER 5YEARS AND 60K MILES WARRANTY WHILE MOST CARS WILL BE LIKE 150K MILES. INSTEAD OF BEING RESPONSIBLE TO THE CUSTOMER, THEY NEVER CARE ABOUT THE TRANSMISSION. I AM DOUBTING THE RELAIBILITY OF MAZDA TRANSMISSSION AND BELIVE IT SHOULD BE A RECALL DUE TO THAT. FOR ROAD SAFETY AND TO MAKE SURE NO CAR WILL SUDDENLY STOP IN THE MIDDLE OF THE ROAD DUE TO TRANSMISSION PROBLEM, I STRONGLY RECOMMEND MAZDA NEED TO RECALL ITS AUTO WITH PROBLEMATIC UNRELIABLE TRANSMISSION SYSTEM. ALSO, THE TRANSMISSION WILL COST A LOT FOR ITS CUSTOMER TO FIX. IT IS ALSO UNFAIR FOR MAZDA OWENER. TO PROTECT MY PRIVACY, I AM NOT GOING TO UPLOAD WHOLE WORK ORDER ESTIMATE BUT AA IMAGE SHOW THE PRICE AND HOW BADLY THE TRANSMISSION BREAK DOWN IN THE MIDDLE OF THE HIGHWAY.IF NEEDED AND MY PRIVACY CAN BE ENSURED, I CAN PROVIDE THE WHOLE WORK ORDER ESTIMATE.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: May 2020
Jul 2020

CAR IS SLIPPING. TRANSMISSION IS SKIPPING GEARS AT LOW SPEEDS.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Nov 2020
Apr 2020

AFTER A 700 MILE TRIP FROM ARIZONA TO CALIFORNIA ON THE HIGHWAY, MY MAZDA'S CX-5 WOULD NO LONGER ACCELERATE. WHEN PRESSING THE ACCELERATOR AND REACHING 5 MPH THE CAR WOULD SUDDENLY FEEL AS IF IT WERE BREAKING, CAUSING THE CAR TO LURCH FORWARD. THIS OCCURRED WHEN TRYING TO DRIVE DOWN THE STREET. IMAGINE IF THIS WERE TO HAPPEN WHILE I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Feb 2020
Jan 2020

AWD POWERTRAIN FAILURE AFTER 5YRS, 79,000 MILES. POWER TO REAR WHEELS DISENGAGED. HEAVY INTERMITTENT METALLIC CLUNKING SOUND EMITTED FROM REAR AXLE WHEN IN MOTION UNDER POWER, ESPECIALLY IN SLOW TIGHT TURNS, OR BACKING UP. MECHANIC IDENTIFIES FAILURE POINT AT THE VISCOUS COUPLING OF DRIVE SHAFT TO REAR DIFFERENTIAL. NO RECALLS FROM MAZDA; REPAIR IS REPLACEMENT OF THIS COUPLING AND THE ENTIRE REAR DIFFERENTIAL, ~ $2000 PARTS AND LABOR. THANK YOU MAZDA, FOR A POORLY ENGINEERED AWD DRIVETRAIN.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Mar 2020
Dec 2019

THERE WAS CHATTERING NOISE FROM THE REAR WHILE DRIVING THE VEHICEL DEALERSHIP DIAGNOSED IT AS A REAR DIFFERENTIAL ISSUE. NAPLETON MAZDA DEALERSHIP IN ARLINGTON HEIGHTS IL.TOLD ME REAR DIFFERENTIAL WAS BROKEN WITH OUT ANY FURTHER DETAILS. I TOLD ME THIS ISSUE CANNOT BE FIXED NEEDS A NEW REAR DIFFERENTIAL. SO THEY CHANGED THE WHOLE DIFFERENTIAL. ONLY THE WORK PERFORMED RECEIPT WAS GIVEN.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Dec 2019
Mar 2019

TRIED TO TAKE OFF FROM A RED LIGHT, CAR ACCELERATED THEN ALL OF A SUDDEN WOULD NOT GO ANYWHERE AND REV'D LIKE IT WAS IN NEUTRAL THEN SLOWED AND STUTTERED TO A SUDDEN STOP. WOULD NOT SHIFT INTO GEAR.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Oct 2019
Jan 2019

SHIFTER ASSEMBLY IS FAULTY IN MAZDA CX-5. RADIO SYSTEM/CAR WILL NOT COMPLETELY SHUT OFF WHEN PARKED. VEHICLE STILL ON AFTER PARKING AND SHUTTING OFF ENGINE.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Nov 2018
Mar 2018

TRANSMISSION FAILED AT 63,537 MILES. AFTER BEING TOLD THE REPAIR WOULD COST $5,400 I ASKED WOULD I BE GETTING THE SAME TRANSMISSION THAT FAILED. THE SERVICE ADVISOR HAD CONTACTED MAZDA TECH SUPPORT AND SAID "NO, WE'VE DISCOVERED THE PROBLEM IN YOUR TRANSMISSION AND IT HAS BEEN CORRECTED IN THE NEW ONES". MAZDA KNOWS ABOUT THIS PROBLEM AND IT NOT TAKING RESPONSIBILITY TO RECALL OR REPAIR THE KNOWN ISSUE. THERE IS AN ABUNDANCE OF INFORMATION IF YOU GOOGLE MAZDA TRANSMISSION PROBLEMS. MAZDA ALSO DOES NOT "TIE" WARRANTIES TO THEIR VEHICLES. THEIR HOPE IS THAT YOU BUY A WARRANTY, THEN YOU FORGET ABOUT WARRANTY TERMS, THEN DENY CLAIMS. THEY'RE COMPLETELY UNETHICAL.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: May 2018
Dec 2016

I WAS GOING FROM R TO D ON FLAT GROUND. THE GEAR INDICATOR SAYS D BUT WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS FOR TWO SECONDS. THEN THE GEAR CHANGES AND THE CAR JERKED FORWARD VIOLENTLY. MY WIFE WAS SCARE ABOUT IT, WE HAVE FOUR CARS, NONE OF THEM WILL BE LIKE IT. ALSO, WHEN YOU GOING DOWN HILL, THE GEARS WILL CHANGE VIOLENTLY, I WILL TAKE THIS CAR TO DEALERSHIP NEXT OIL CHANGE.

Type: Vehicle, Vehicle: 2015 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2015 Mazda CX-5 has 13 Power Train complaints on file. Review the timeline above for detailed owner experiences.