5 complaints reported

2020 Mazda CX-5 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunroofs RANDOM normal temp in chicago IL on Halloween night

Type: Vehicle, Vehicle: 2020 MAZDA CX-5, Manufacturer: Mazda Motor Corp. Type: Equipment, Vehicle: 9999 AMERICAN SUNROOF SUNROOF, Manufacturer: AMERICAN SUNROOF CORP.
Incident: Oct 2025
Jul 2023

When driving at highway speeds, when there are strong crosswinds, as there are prone to be in my area, depending on which way the wind is coming from both doors will make a screeching/howling noise. This noise is very loud and extremely distracting. When it first happens it is very jarring, and depending on the wind conditions can go on for miles, making it very hard to hear anything else. I have taken the car to two dealers who refuse to fix it because they state they cannot reproduce it but it is not something that can be reproduced without specific conditions, but they are aware it exists as they have a TSB indicating how to fix it.

Type: Vehicle, Vehicle: 2020 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Oct 2023
Feb 2022

High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).

Type: Vehicle, Vehicle: 2020 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Feb 2022
Feb 2021

THE RED PAINT IS CHIPPING PRETTY BAD. THIS CAR IS ONLY ABOUT 1 YEAR OLD. THE CHIPPING IS MOSTLY ON THE HOOD OF THE CAR.

Type: Vehicle, Vehicle: 2020 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Jan 2020
Oct 2020

THE AUTO LIFT GATE OPENS ON ITS OWN. WE JUST BOUGHT THIS IN JULY AND HAVE FOUND IT OPENED ON AT LEAST 4 OCCASIONS. ONCE OUTSIDE AND THE OTHER TIMES IN THE GARAGE. IT OPENED IN THE GARAGE AND DID NOT REALIZE IT WHEN I PUSHED THE GARAGE DOOR OPENER. IT WAS ABUTTED AGAINST THE DOOR AND CAUSED DAMAGE TO THE LIFT GATE. IT IS NOT THE FOB, BECAUSE WE TRIED IT INSIDE WITH THE DOOR SHUT AND THE LIFT GATE DOES NOT OPEN.

Type: Vehicle, Vehicle: 2020 MAZDA CX-5, Manufacturer: Mazda Motor Corp.
Incident: Oct 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Mazda CX-5 has 5 Structure complaints on file. Review the timeline above for detailed owner experiences.