48 complaints reported

2016 Mazda CX-9 Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
48
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2025

In June of 2022 I started having a strong antifreeze/engine coolant smell inside the cab of my vehicle and also outside the vehicle. I had the car checked for a radiator leak, but there wasn’t one. I took my car into my local Mazda where they found that the engine coolant was leaking into the heads of the engine. Mazda kept my car for 5 months and repaired the problem, it cost me $4000 and they had added a 12 month 12,000 mile warranty for the parts. My car is a 2016 Mazda cx-9 at the time of the repair it had 70,430 miles on it. Now a few years later I am having the same issue with the coolant smell inside the cab and outside my vehicle, it goes into the shop for diagnosis on Monday November 10,2025. The car now has 118,000 miles on it. I had purchased an extended warranty for the car at the time of purchase but it had timed out a month before I took my car in for the first repair….please Mazda stand behind your vehicles I am a senior woman with very little income and I will not be able to pay out of pocket for this repair and I CANNOT afford a new car… I would like to get reimbursed for my out of pocket on the first repair and get my car repaired this time as well under a warranty.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jun 2025
Dec 2024

Engine failure with crack in the engine after a loss of coolant fluid.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Dec 2024
Dec 2024

The car started to overheat so we added coolant and then the car started to stall had our mechanic look at it and he said the head gasket needs to be replaced. How is this not a recall

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jul 2023
Nov 2024

Head gasket leaking and caused major engine issue at 89,000 miles. Mazda has known of this issue, but refuses to recall it.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Sep 2024
Nov 2024

While my wife was driving her 2016 Mazda Cx-9 Grand Touring on the freeway, many of the dashboard indicator lights came on warning her the engine was over heating and to pull over immediately. While she was attempting to move over to the shoulder, smoke appeared from underneath the engine hood which made it difficult to safely move over to the shoulder. She believed the car was on fire so immediately exited the vehicle along with her sister whom was pregnant. I arrived within minutes and noticed the engine compartment was smoking and coolant/engine oil leaking underneath the car. The car was towed to my local Mazda dealership where I was advised days later the engine needed to be replaced due to blown head gaskets. They advised the vehicle over heated causing oil and coolant leaking from cylinder head that is warped. This repair would cost $11, 179.29. Mazda service advisor also mentioned the radiator and lower/upper radiator hoses needed to be replaced. This repair would cost $2691.28. This incident could've resulted in serious injuries or death from a known issue with these engines by Mazda. It's only a matter of time before this failed engine turns into a fatality. Do the right thing Mazda and fix these engines. Your reputation is on the line.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Sep 2024
Nov 2024

Cracked cylinder head causing coolant to leak.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Mar 2024
Nov 2024

We noticed anti-freeze leaking from our car a couple of days ago and immediately brought the car to our local mechanic. The mechanic determined that one of the cylinder heads in the engine was cracked and was leaking anti-freeze. He said the car was unsafe to drive. He also told us that a TSB had been issued by Mazda for this problem ( Bulletin No 01-002/23, issued 02/10/23). This bulletin states "Residual stress generated during production in the cylinder head material may be greater than expected. The external force from the exhaust system when driving over bumps may cause unexpected force to certain areas of the cylinder head". Had we not noticed the leak, the engine could have overheated, causing the engine to seize at any time, any place. which could have led to a dangerous accident. An accident that could have occurred on a major highway and could have involved other vehicles as well. Our car has just under 80,000 miles, has been well maintained and garage kept. I do not understand why a manufacturing defect such as this - which could lead to engine failure is not a mandatory recall by the manufacturer. We should have been warned that this could happen and mazda should be responsible for the cost of the repair. It is an engineering design flaw of the vehicle!

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Aug 2024
Oct 2024

Sudden and dramatic loss of engine coolant. Received a warning that engine was overheating, and to shut off engine. Quickly obeyed the prompt and found that most of the engine coolant had been lost due to a catastrophic failure of either the head gasket or head itself.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Oct 2024
Oct 2024

Our 2016 Mazda CX 9 began leaking coolant and we took it to a shop who diagnosed it as coming from the cylinder head, requiring a very expensive repair or new engine. Luckily our engine did not sieze up while driving, but it easily could have with our baby and toddler in the car. Upon searching the internet I found countless reports from other CX 9 owners who experienced the very same issue at similar mileage ~50k-70k. There is a technical service bulletin for this issue, but they have not issued a recall. This very expensive repair is going to set us back significantly and is a financial burden we were not expecting from our well cared for vehicle. It seems Mazda knows about the issue and is unwilling to address it.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jan 2024
Sep 2024

The intercooler failed or failed cylinder head causing coolant leaking into the exhaust side and cause the engine to over heat.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Aug 2023
Jul 2024

Coolant sprayed on top of engine

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Apr 2024
Jun 2024

The contact owns a 2016 Mazda CX-9. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started shuddering and overheating. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was related to a cracked head gasket. The vehicle was not repaired. The contact related the failure with the Technical Service Bulletin: 01-03/21; however, the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jun 2024
Jun 2024

My car has a cracking cylinder head and is leaking coolant.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jun 2024
Jun 2024

Cylinder head had a crack in it and had to be replaced.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: May 2023
May 2024

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated after the vehicle cooled off, the was able to be restarted. The contact checked under the vehicle and stated that there was coolant leaking on the ground. The vehicle was taken to an independent mechanic, where it was diagnosed with a coolant leak behind the engine. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 01-002/23. The dealer referred the contact to the manufacturer for assistance. The contact was unable to reach the manufacturer for assistance. The failure mileage was unavailable.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Apr 2024
May 2024

Vehicle had a horrible coolant leak at the rear of the engine to find out the engine has a weak cylinder head and is known to break and leak coolant. The vehicle will need a new cylinder head or engine replacement.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: May 2024
May 2024

A month ago, I experienced a coolant leak at the back of the engine compartment. Upon researching I found that the head was prone to crack at the turbo and produce the leak. I took to my dealer, and they confirmed that it was in fact a cracked head causing the coolant leak. They also confirmed it was a known Mazda problem on the 2016 and newer 2.5 liter turbo engines. The dealer fixed four in the last month and one on a car their salesman purchased that the head failed at only 2000 miles. I was quoted a cost of $5965 for cylinder head replacement. It seems extremely excessive for a new cylinder head and a more appropriate price for a completely new motor. If this is a known defect on this motor no matter the miles, it seems Mazda should correct this problem in or out of warranty.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Apr 2024
May 2024

Engine head cracked. Known problem with a tsb issued

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Feb 2024
Apr 2024

2016 Mazda CX-9 2.5L Turbo Touring with 93,197 miles. In September of 2022, I noticed a sweet smell coming from the engine bay after coming home from work. I took my car to my mechanic on 9/30/2022 for an oil change and asked if they could figure out the "sweet smell" coming from the engine bay. When they were doing the oil change, they checked for leaks and noticed that coolant was leaking from cylinder head. Since it was out of warranty, I had my mechanic repair the issue. Which resulted in a complete cylinder head replacement. This is a know issue by Mazda and there is lots of documentation online for this as well. There has since been updated parts to repair this issue, but this should be a recall covered by Mazda. Cause this repair cost me $5,700 out of pocket.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Sep 2022
Apr 2024

2016 Mazda CX-9 is leaking coolant from exhaust side of engine cylinder head. This issue has been confirmed by a Mazda dealership in North Charleston, South Carolina. The issue first appeared shortly after replacing the water pump (performed by the same dealership). The issue is known and documents on Mazda TSB 01-002/23 - COOLANT LEAKS AT CYLINDER HEAD. The safety of my family was put at risk as there was no indication of a cracked head until there was coolant leaking on the driveway. Should the car have overheated without the indication of a coolant leak, the car would have been placed in to limp mode. Prior to the leak, there were no warning lamps or messages indicating the issue. Further, the Mazda dealership did not detect the issue at the time of replacing the water pump.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Apr 2024
Jan 2024

Cylinder head coolant leak. No warning lights.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Aug 2024
Dec 2023

Engine is leaking coolant. Took the car to Horne Mazda of Avondale dealership for inspection, was told coolant is leaking from cylinder head. Was told the engine overheated and both cylinder head and cylinder block warped and will need to replace the engine. I feel my safety and others were at risk because the car could have lost power and stalled in the middle of roadway at any time due to there was no symptoms of my car engine overheated, car was running as normal, no check engine light, coolant temperature gauge did not show it was overheating, no sign of engine loosing power, no smoke from under the hood, no sweet smell or any indication engine is loosing coolant and overheating while driving. It appears to be a slow leak because coolant reservoir still have coolant above minimum level. First sign of coolant leak was notice during first week of October 2023 when small amount of green fluid was found on garage floor, took car to dealer on Oct.12.2023 for inspection. MazdaUSA refused to cover engine replacement under paid Mazda Extended Confidence warranty (MEC), blaming it's owners fault for operating car while engine overheated and refused to provide written copy of inspection details.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jul 2023
Nov 2023

Crack cylinder head

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Feb 2023
Nov 2023

Cylinder head crack/failure required the replacement of the entire engine on my 2016 Mazda cx9, the odometer was only at 85,000km. The crack Resulted in loss of coolant and overheating, the indicator on dash stating to pull over and shut the car off. This could have resulted in engine seizing if I was unable to safely pull over. This is a know issue by Mazda, the dealership has seen this issue before, there is lots of documentation online for this as well. There has since been updated parts to repair this issue, This should be a recall covered by Mazda. No car should require an entire engine replacement at 85,000km. This repair cost me $7700 out of pocket.

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Jul 2023
Oct 2023

I have taken the Mazda CX9 since I bought it new to service at Mazda every 6 months or 5,000miles as suggested. Two years a new engine was required due to overheating and coolant problem which the service man noticed 5 months prior during service appointment but didn’t suggest doing anything. Now two years later new engine they installed overheated also.The Mazda has never been in a wreck of any sort. The Mazda has 86,000 miles on it only. How can a car have 2 engines fail in 7 years when it has been serviced there at the agency punctually as required?

Type: Vehicle, Vehicle: 2016 MAZDA CX-9, Manufacturer: Mazda Motor Corp.
Incident: Oct 2023

Trend Over Time

Complaints by year

Quick Summary

The 2016 Mazda CX-9 has 48 Engine complaints on file. Review the timeline above for detailed owner experiences.