6 complaints reported

2017 Mazda Mazda3 ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

Malfunctioning on and off on the display screen. My battery went dead after 11 months. Cause? It started over a year ago, but I called Mazda and they said there were no recalls at that time. Are there any now to date? Thank you for your time.

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: Jan 2025
Jul 2024

My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: Jul 2024
May 2024

My Infotainment system is experiencing the “ghost touch” and selecting all these options on its own while driving, putting a great risk on myself and passengers as any selection can be made and distract the driver. The screen is supposed to become disabled as a safety feature when driving but with this issue it is randomly making different commands that are extremely distracting especially during traffic hour times. The problem has been confirmed and Mazda refuses to issue a recall or do anything at all to fix this manufacturer error. There was no other warning lamps it just started glitching one day and has not stopped since for about half a year now. There are hundreds of other people I have read who are also experiencing the same issue and still Mazda refuses to acknowledge its faulty system and put so many lives at risk.

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: May 2024
Mar 2024

The car was experiencing the Mazda Ghost Touch in which the navigation/infotainment screen randomly pushes buttons resulting in distracted driving. Mazda has authorized repairs for 2014-2016 models, but refuses to fix later models. For reference, see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: Feb 2024
Jan 2023

The infotainment screen cracked on its own due to weather or humidity. The infotainment then proceeded to have ghost issues where it would change randomly. These seems like an electrical hazard. There are numerous complaints in forums but on 2014-2016 were recalled when other years have the same issue.

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: Jan 2022
Oct 2022

I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!

Type: Vehicle, Vehicle: 2017 MAZDA MAZDA3, Manufacturer: Mazda Motor Corp.
Incident: Sep 2022

Trend Over Time

Complaints by year

Quick Summary

The 2017 Mazda Mazda3 has 6 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.