2011 Mercedes-Benz C-Class Air Bags

The airbags were supposed to have been fixed per recall by carriage house Mercedes in new London ct. my son was in a horrible front in collision and they did not deploy. None of them did. Accident happened 3 days ago insurance will pick up car today. I’d like this noted incase they need evidence

Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags) and 19V010000 (Air Bags). The vehicle was taken to a local dealer for the recall repair; however, the vehicle remained at the dealer awaiting parts for the repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

There was a recall on airbags on this model the C350 2011 and the airbag is now back on

ABS LIGHT WAS FIXED, BYT LIGHT IS BACK ON

I RECEIVED NOTICE OF AIRBAG RECALLS IN 2016. FINALLY RECEIVED A LETTER FROM MERCEDES BENZ USA STATING THEY HAD AIRBAGS IN SEPTEMBER 2019. (THIS WAS AFTER CALLING DEALER REPEATEDLY REGARDING AIRBAGS AND TOLD THERE WASN'T A SOLUTION YET). TRIED CALLING MERCEDES BENZ DEALER-AUTONATION MERCEDES BELLEVUE WA. COULD NOT GET THRU , COULD NOT LEAVE MESSAGE IT WAS VERY FRUSTRATING. FINALLY CALLED SALES- RECEPTIONIST WALKED BACK TO SERVICE AND I GOT TO SPEAK TO CUSTOMER SERVICE REP. EMAILED MERCEDES BENZ USA ON 10/-5/19 @ 0923. MAIN OFFICE CONTACTED AUTONATION MERCEDES BELLEVUE CALLED ME AND SCHEDULED AIRBAG REPLACEMENT 11/08/19@0900. LEFT MY VEHICLE ALL DAY- DRIVER AND PASSENGER AIRBAG REPLACEMENT. AT 1600 WAS CALLED AND TOLD THEY DIDN'T HAVE AIRBAGS. SO DROVE MY CAR HOME- WITHOUT REPLACEMENT AIRBAGS. WAS TOLD SIRBAGS WERE REORDERED AND THEY WOULD CALL WHEN IN. NO CALL WAS RECEIVED/ CALLED SEVERAL TIMES SPOKE WITH SERVICE REP CHAD, FINALLY WAS RESCHEDULED FOR DECEMBER 2019- WAS CALLED AN HOUR LATER AND CANCELLED. HAVE NOT HEARD FROM THEM SINCE. TO SAY THIS IS DEPLORABLE SERVICE IS AN UNDERSTATEMENT. ONE WEEK AFTER NOVEMBER APPT. RECEIVED A TEXT THAT MY BATTERY SHOWED PROBLEMS- ASKED WHAT PROBLEM NO RESPONSE. FINALLY CALLED AND ASKED AND THEY SAID IT WAS LOW- BUT I HAD IT CHECKED AND IT WAS FINE. I HAVE ALSO EMAILED HEAD COMPANY IN GEORGIA. PLEASE LOOK INTO THIS AND THIS COMPANY. THANK-YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

I JUST PURCHARED THE CAR ON 3/14/2020 FROM CARMAX AND THEIR IS A RECALL ON THE AIR BAGS. IF AIR BAGS COME OUT THIER IS METAL THAT CAN COME THROUGH THEM.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE BEEN CONTACTING MECEDES-BENZ OF SOUTH BAY AT 3311 PACIFIC COAST HIGHWAY, TORRANCE, CA 90505. TEL: (855)457-2275 FOR THE LAST 2 YEARS REGARDING THE TAKATA AIR BAG RECALL. 1) THE RESPONSE IS ALWAYS: "WE WILL CONTACT YOU TO SCHEDULE SERVICE WHEN THE PARTS ARRIVE". THEY NEVER CONTACT. 2) I KEEP GETTING POSTCARDS FROM MERCEDES BENZ THAT PARTS ARE AVAILABLE, HOWEVER, I HAVE LEFT MESSAGES FOR THEIR ASSIGNED RECALL PERSON WHO NEVER HAS TIME TO CALL BACK THEY ARE DRAGGING THEIR FEET ON THIS MATTER HOPING I'LL GO AWAY AND FORGET ABOUT IT

TAKATA RECALL. RECALL IS OVER 3 YEARS OLD, FEBRUARY 9, 2016, REMEDY IS STILL NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD AT 623-815-3900 (LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151, (888) 774-1162) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NASHVILLE (LOCATED AT 630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,720. *BF *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT CALLED PLAZA MERCEDES-BENZ AT 314-266-5469 (LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 424-2241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PALM SPRINGS AT 760-328-6525 (LOCATED AT 4095 E PALM CANYON DR, PALM SPRINGS, CA 92264) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. UNTIL NOW, THIS HAS NOT BEEN FIXED. IT HAS BEEN THREE YEARS SINCE THE FIRST RECALL CAME OUT. IN MY OPINION, THAT IS WAY TOO LONG TO GET THIS TAKEN CARE OF. NOTHING HAS HAPPENED YET TO MY VEHICLE, BUT I THINK IT HAS BEEN WAY TOO LONG THAT NOTHING HAS BEEN DONE TO REPLACE THESE. MFG. RECALL N0. 2018030009 AND 2018030011

TANAKS RECALL JUST GOT ANOTHER NOTICE HOW FAILURE OF REPLACEMENT CAN CAUSE INJURY OR DEATH. THE REPLACEMENT IS NOT YET AVAILABLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. PLAZA MOTORS PRE-OWNED (652 DECKER LN, CREVE COEUR, MO 63141, (888) 593-1883) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKY, FAIRFIELD, CA 94533) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND THE DEALER WOULD NOT PERFORM THE RECALL REPAIR WITHOUT A DIAGNOSTIC TEST FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN MERCEDES-BENZ (5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 461-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.