2013 Mercedes-Benz C-Class Engine

ON MY 2013 C250 ONLY WITH 55K MILES, A RATTLE NOISE BEGINS ON THE ENGINE(SOUNDS LIKE A DIESEL ENGINE) THE EXHAUST CRANKSHAFT ADJUS, CENTRAL VALVE& CRANKSHAFT TENSIONER DEFAULTS) THERE WHERE 3 CARS ALL 2012 C250, 2013 C250 IN THE MERCEDES-BENZ DEALERSHIP (MERCEDES-BENZ OF CORAL GABLE WITH THE SAME ISSUE) THIS IS A CLEAR AND WELL STATED AND RECORDED CASES IN WHICH MB USA SHOULD ACCEPT THE DEFECT AND RECALL THIS ISSUE, MANY PEOPLE ALSO IN THE RECORD HAVE PAYED $4-5K FOR THIS COMMON ISSUE. FINALLY, NHTSA SHOULD LOOK INTO THIS MATTER AND FORCE MB USA TO OWN THIS WELL TOO COMMON DEFECT. I AM OBLIGATED TO ASK FOR LOANDS TO PAY FOR SOMETHING THAT IS A CLEAR MANUFACTURE DEFECT

AS I WAS DRIVING TO COME TO A STOP AT A LIGHT, THE ENGINE LIGHT CAME ON AND THE ENGINE STOPPED IN THE MIDDLE OF ROAD. LUCKLY I WASN'T ON MAJOR HIGHWAY OR ELSE IT WOULD HAVE BEEN A MAJOR ACCIDENT. AFTER READING FARTHER REPORTS THIS INCIDENT HAS HAPPENED NUMEROUS OF TIME FOR THE SAME ISSUE AND AS WHAT HAPPENED TO ME. MERCEDES DID NOT DO ANY RECALLS OR PUT OUT ANY SAFETY NOTICES TO CUSTOMERS. THIS IS MAJOR SAFETY VIOLATION AND I FEEL THAT THEY DID NOT THINK ABOUT THE SAFETY OF THE CUSTOMERS. I CONTACTED THE MERCEDES HEADQUARTERS AND NOTIFIED THEM OF THIS ISSUE AND THEY HAD NO ANSWER FOR THIS PROBLEM. I FELT MY LIFE WAS IN JEOPARDY BECAUSE OF THE PROBLEM WITH THE MANUFACTURING OF THE MERCEDES ENGINES AS WELL AS THE OTHER CUSTOMERS THAT HAVE BROUGHT UP THIS COMPLAINT. THEY WOULD NOT FIX THE PROBLEM INSTEAD OFFERED A LOUSY INCENTIVE OF $1000 TOWARD NEW VEHICLE OR $500 TOWARD A CERTIFIED PREOWNED VEHICLE. THEN THEY ALSO CHARGED ME $800 TO DIAGNOSE THE PROBLEM. THEN TO TELL ME AFTER THAT THAT IT MIGHT NOT FIX THE PROBLEM AND RECOMMEND A NEW ENGINE. WHY SHOULD I PAY FOR A ENGINE THAT GOES OUT AT ONLY HAVING 110000 MILES ON IT. A TOP CLASS CAR DEALER AND THEIR ENGINES GO OUT AT 110000 MILES. TOTALLY UNACCEPTABLE.

HAD TO REPLACE CAMSHAFT AND CAMSHAFT ADJUSTERS WHICH TOTALED $5,000 IN REPAIRS. TECHNICIAN SAYS THEY WAY IT WAS DESIGNED HAS CAUSED MANY PROBLEMS AND COMPLAINTS WHICH ARE LISTED ONLINE. PLEASE ALSO LET ME KNOW IF THERE IS A BETTER WAY TO GET AN UPDATE ON THIS ISSUE OTHER THAN WRITING A LETTER.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CAMSHAFT ADJUSTING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

85000 MILES, REGULAR OIL CHANGES AND MAINTENANCE, DID NOT DRIVE FOR 8 MONTHS, AFTER 1 MONTH OF DRIVING, ENGINE WOULD NOT START AT TIMES AND SOUNDED STRANGE WHEN CRANKING ENGINE WOULD EVENTUALLY START AND RUN O.K., TOOK VEHICLE TO DEALERSHIP AFTER 2ND OCCURENCE, ACCELERATION HAS ALWAYS LAGGED SINCE PURCHASED-TURBO LAG ??? DEALERSHIP SAID PROBLEM WAS INTERNAL WITH CAM TENSIONER POSSIBLY

TL* THE CONTACT OWNED A 2013 MERCEDES-BENZ C250. WHILE DRIVING 30 MPH, A FOUL ODOR ENTERED THE CABIN OF THE VEHICLE AND SMOKE WAS SEEN. THE CONTACT EXITED THE VEHICLE AND THE ENGINE CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUFFERED SMOKE INHALATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN MERCEDES-BENZ DEALER IN PALM BEACH, FLORIDA AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,200.

MY CAR HAS 47K MILEAGE AND THE CHECK ENGINE LIGHT WAS ON A FEW WEEKS AGO. THE ERROR CODE WAS P0340 CAMSHAFT POSITION SENSOR CIRCUIT MALFUNCTION. THE MERCEDES BENZ DEALER TECHNICIANS CHECKED THE CHECK AND FOUND THAT THE ISSUE WAS CAUSED BY TIMING CHAIN AND THEY HAD TO REPLACE IT. I DID RESEARCH ONLINE AND FOUND LOTS OF MB C250 2012 AND 2013 CARS WITH SIMILAR MILEAGE (40K TO 60K) HAD EXACT SAME ISSUE AS MINE. IT CAN CAUSE CRANKY START, FAILURE TO ACCELERATE WHILE DRIVING AND LOSING POWER. IT CAN BE EXTREMELY DANGEROUS WHEN CAR WITH THIS ISSUE ON THE ROAD, ESPECIALLY ON HIGHWAYS.

TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, MERCEDES OF NAPERVILLE LOCATED AT 1569 OGDEN AVENUE NAPERVILLE, IL,60540, WHERE THE FAILURE WAS NOT DETERMINED. NO INJURIES WHERE SUSTAINED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE, THEY INFORMED THE CONTACT THAT AN INVESTIGATION WAS BEING DONE. THEY ALSO INFORMED THE CONTACT THAT DEPENDING ON THE INVESTIGATION FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.

MERCEDES RELEASED A BULLETIN TO THEIR DEALERSHIPS THAT STATED THE RADIATOR HAS A COMPONENT THAT BURSTS AND CAUSES THE HEATER, AND ALL MOST ENGINE PARTS TO CLOG. THE ISSUE WAS TOLD TO ME TO BE "RARE". THE REASON THAT IT IS NOT CONSIDERED A RECALL BECAUSE IT HAS NOT HAPPENED ENOUGH. SEE ATTACHED REPORTS FROM WHEN I TOOK MY CAR FOR A BASIC A SERVICE N 1.16.17 AND LESS THAN TWO WEEKS LATER MY HEAT STOPPED WORKING, I TOOK MY CAR BACK TO MERCEDES IN DOING SO, THE ADVISOR STATED THAT THE RADIATOR HAS THE ISSUES THAT ARE KNOWN BY MERCEDES. I WAS TOLD BY THE ADVISOR THAT DURING MY A SERVICE THAT THE FLUIDS WERE NOT CHECKED. I DON'T UNDERSTAND BECAUSE ON THE REPORT IT HAS THAT IT WAS CHECKED. WHY ARE WE AS CONSUMERS BEING RIPPED OFF BY THESE LARGE DEALERSHIPS AND THEIR LEGAL PRICE GAUGING I WAS QUOTED A PRICE FOR 3K, WHICH IS UNREALISTIC WHEN I JUST PURCHASED MY CAR LESS THAN 5 MONTHS AGO. IN ADDITION PRIOR TO ME PURCHASING MY CAR I TOOK IT TO THE DEALERSHIP TO HAVE A PRE PURCHASE INSPECTION DONE, AND WAS TOLD THAT THE CAR WAS IMMACULATE CONDITION. THIS IS A DISGRACE AND IM EXTREMELY IRRITATED WITH THIS ISSUE, PLEASE HELP ME.

2014-08-04: ENGINE LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE PAST 80 KM/H AND THE ENGINE SHUT OFF - DRIVING IN TRAFFIC. 2014-08-05: BROUGHT VEHICLE TO 550 TERMINAL AVENUE. THEY SAID IT WAS JUST THE FAULT-PUMP AND THAT IT WAS SAFE TO DRIVE. THEY ADVISED ME THAT THEY HAD TO ORDER THE PART FROM GERMANY. VEHICLE WAS LATER RETURNED THE SAME DAY. (23505 KM) 2014-08-06: THE VEHICLE ENGINE SHUT DOWN WHILE DRIVING OUT THE DRIVE WAY, SO I HAD IT TOWED TO 550 TERMINAL AVENUE. (23514 KM). THEY REPLACED A THROTTLE ACTUATOR. 2014-08-12: VEHICLE WAS READY FOR PICK UP. VEHICLE WOULD NOT START. BATTERY REPLACED. 2014-08-14: PICKED UP VEHICLE. THEN EXPERIENCED A LOW ACCELERATING AFTER BRAKING. WENT WITH THE FOREMAN FOR A ROAD TEST AND HE AGREED THAT THERE WAS A DELAY WHEN ACCELERATING AND THAT IT FELT LIKE ITS GOING TO STALL WHILE IN "DRIVE". 2014-08-20: THEY SAID IT WAS CAUSED BY 13 % ETHANOL IN FUEL/ SOFTWARE. THERE'S A PINGING SOUND. BUT I BUY THE SAME GAS EVERY TIME 94 OCTANE FROM CHEVRON. I HAD A VERBAL AGREEMENT SAYING THAT MY CAR WAS SAFE TO DRIVE AND FOR ME TO COME BACK TO MERCEDES BENZ WITH A NEW TANK OF GASOLINE TO SEE IF I WOULD STILL HAVE THE SAME ISSUES AS IT WAS STATED THAT THE ISSUE MAY HAVE BEEN CAUSE BY USING GAS WITH 13% ETHANOL/SOFTWARE. *TR

2013 MERCEDES BENZ C-250 TURBBO CHARGED ENGINE. CONSUMER WRITES IN REGARDS TO ACCELERATION AND VEHICLE STALLING ISSUES. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A TURN AT AN INTERSECTION, AND THEN ATTEMPT TO STRAIGHTEN OUT AFTER THE TURN, IT FELT AS THOUGH THE ENGINE WAS ABOUT TO STALL, AND HE WAS UNABLE TO PROCEED FORWARD. AFTER A FEW MOMENTS, THE VEHICLE FELT AS THOUGH IT WAS RE-STARTING AND THEN WAS ABLE TO PROCEED FORWARD. THE CONSUMER WAS INFORMED IT WAS A NORMAL ACTION WITH THE TURBO CHARGED ENGINE. MERCEDES BENZ REFERRED TO IT AS, TURBO LAG. THE CONSUMER BELIEVED THE TURBO LAG MAY RESULT IN A SERIOUS INJURY OR DEATH.