21 complaints reported

2007 Mercedes-Benz E-Class Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2023

Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2023
Sep 2022

2007 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2022
May 2022

Engine code p0016 and p0017. Defective balance shaft and sprockets

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2019
Aug 2021

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked with the engine running, the contact heard a loud rattling sound coming from the engine compartment. The contact called an independent mechanic and was informed that the camshaft balancer was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 257,000.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2021
Jan 2021

CAM GEAR DETERIORATED

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2020
Jan 2021

CAM GEAR DETERIOATED

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2020
Sep 2020

ENGINE LIGHT CAME ON WHEN I WAS DRIVING. DID DIAGNOSTIC AND IT SAYS CAMSHAFT SENSOR PROBLEM. WHICH MEANS IT'S NOT ONLY THE DIESEL MODELS WITH THIS ISSUE.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2019
Jun 2020

OIL COOLER SEAL LEAKING GASKET CAUSING FIRE HAZARD

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2020
Mar 2019

UPON FILLING UP GAS TANK YOU CAN SMELL GAS AROUND THE REAR OF THE VEHICLE. THIS HAPPENS FOR THE FIRST DAY OR TWO AFTER FILLING UP AND THEN BECOMES LESS AND LESS OVER TIME UNTIL YOU FILL UP AGAIN. THERE IS A MUCH STRONGER SMELL WHEN INSIDE AN ENCLOSED GARAGE AND I AM WORRIED ABOUT THE FUMES BEING IGNITED BY A WATER HEATER PILOT FLAME.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2019
Oct 2018

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE AT A REPAIR SHOP, A FAILURE CODE WAS STORED IN THE COMPUTER PERTAINING TO THE ENGINE ASSEMBLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE ALSO NO TSBS OR RECALLS PERTAINING TO THE FAILURE. THE INDEPENDENT MECHANIC REPLACED THE INTAKE MANIFOLD, GASKETS, LOWER INJECTORS, O RINGS, AND CLEANED THE ENGINE ASSEMBLY FOR CARBON BUILD UP. ADDITIONAL TECHNICAL ANALYSIS WAS ALSO CONDUCTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2018
Oct 2016

BALANCE SHAFT SPROCKETS AND IDLE GEARS PROBLEM, AND P0016 AD P0017 ENGINE LIGHT IS ON.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2015
May 2016

WHILE TRYING TO MERGE INTO HIGHWAY TRAFFIC (I94 IN MICHIGAN) I PRESSED THE ACCELERATOR TO GAIN SPEED TO MERGE ONLY TO FIND THAT THE ENGINE LACKED ANY POWER, THE RPMS ROSE SLOWLY BUT THERE WAS LITTLE TO NO ACCELERATION. I WAS TOLD (BY MERCEDES DEALER) THAT THIS IS A KNOWN ISSUE AND IN THIS CASE IT ALMOST CAUSED MY DEATH. IF THIS IS A KNOW ISSUE WHY ARE OUR LIVES BEING PUT AT RISK BECAUSE OF A POORLY DESIGNED PART?

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2016
Apr 2016

HI MY NAME IS [XXX] OWNER OF A MERCEDES BENZ E350 2007 I ALWAYS BEEN LOYAL TO MERCEDES BECAUSE I WAS IN THE BE LEAVE THAT THEY HAD SAFE CARS BUT UNFORTUNATELY WITH THIS VEHICLE I HAD A BIG PROBLEM I WAS DRIVING IN THE FREEWAY IN THE CAR JUST STOP WITH A TERRIBLE ODOR OF GAS; I PULL T THE SIDE OF THE ROAD GOT OUT THE CAR AND CALL FOR HELP. THE TOWING TRUCK TOOK MY CAR TO THE MECHANIC THAN IT WAS THAN WHEN WE FIND OUT THAT THE THIS MODEL AND YEAR OF THE CAR HAD PROBLEMS WITH THE FUEL PUMP AND MANY OTHER PROBLEMS. CALLED ANOTHER TOWING TRUCK TO TAKE IT TO MERCEDES BENZ DEALER IN MONTEREY CALIF SPOKE WITH [XXX] WISH HE IS THE MANAGER IN THAT LOCATION THEY CHECK THE CAR AND SAID THAT THERE WASN'T ANY WARRANTY IN THE VEHICLE THAT HAVE TO PAY OUT OF MY POCKET , I SHOW HIM ALL THE DOCUMENTATION FROM SAFE CAR.GOV ALSO KNOWN AS NHTSA I PRINTED OUT ALL THE DOCUMENTATION SAYING THAT MERCEDES BENZ EXTENDED THE WARRANTY IN THIS VEHICLES FOR 15 YEARS UNLIMITED MILES [XXX] THE OWNERSHIP OF THE CAR. EVEN DOUGH I TOOK ALL THIS DOCUMENTS TO [XXX] AT MERCEDES BENZ AT MONTEREY CALIF DEALER HE DIDN'T WANT TO FIX THE CAR, HE TOLD ME AND MY HUSBAND THAT HE EXPOSED THIS TO THE MERCEDES BENZ REPRESENTATIVE FROM THE HEAD QUARTERS AND THEY ARE NOT APPROVING IT WISH I REALLY BE LEAVE THAT THEY SHOULD WITH NO HASSLE AT ALL. AT THIS POINT I HAVE NO CAR AND MERCEDES BENZ ITS NOT RESPONDING THE ACCORDING TO THE WARRANTY OF THE EXTRA 15 YEARS UNLIMITED MILES AND REGARDLESS OF THE OWNERSHIP. PLEASE I REALLY APPRECIATE THAT YOU HELP ME TO TAKE CARE THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2016
Feb 2016

MY CAR HAS BEEN HAVING A HIGH SMELL OF GASOLINE FOR QUIET A WHILE AFTER I FILL UP MY TANK, UNTIL EVENTUALLY ONE MORNING I WENT OUT STARTED MY CAR BEFORE GOING TO WORK A COUPLE MY WEEKS AGO AND IT STARTED BUT DIED AFTER A FEW MINUTES AND HAS NOT STARTED SINCE. IT CRANK BUT DOES NOT START.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2016
Oct 2013

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ENGINE CRANK SHAFT SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,000.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2013
Jun 2013

MY CHECK ENGINE LIKE CAME ON AND I TOOK THE CAR TO THE DEALERSHIP TO TROUBLE SHOOT THE PROBLEM. I WAS TOLD THAT THE "BALANCE SHAFT GEAR" NEEDED TO BE REPLACED AND THAT IT WOULD COST $5,500 MINIMUM. I HAVE SINCE THEN LEARNED THAT THIS IS A DEFECTIVE PART THAT HAS EFFECTED LITERALLY THOUSANDS OF M272 ENGINES THAT MERCEDES BENZ KNOWINGLY USED EVEN AFTER LEARNING THAT THE METAL COMPONENTS OF THIS VERY IMPORTANT PART OF THE CARS ENGINE WOULD NOT LAST. THE PART TYPICALLY FAILS AFTER THE MANUFACTURER'S WARRANTY AND THEREFORE IS NOT COVERED BY THE DEALERSHIP OR MERCEDES BENZ. A CLASS ACTION SUIT WAS FILED IN 2011 AND THE JUDGE IN THE CASE FAILED TO RULE IN FAVOR OF THE CONSUMER. I HAVE READ WHERE WHEN THIS DEFECTIVE PART FAILS IT CAN CERTAINLY CAUSE A DANGEROUS SITUATION FOR PASSENGERS IN THE AUTOMOBILE. MANY OWNERS HAVE DESCRIBED THE FAILURE OF THIS PART AS FAILING WHILE DRIVING AT HIGHWAY SPEEDS WHEN THE ENGINE AND STEERING ARE SEVERELY AFFECTED.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2013
Jun 2013

THE ENGINE LIGHT CAME ON AND I BROUGHT MY CAR INTO THE LOCAL MERCEDES DEALER. THE DIAGNOSIS RESULT ACCORDING TO THE SERVICE REPRESENTATIVE WAS A CAMSHAFT BALANCING ROD PROBLEM AND THE ESTIMATE TO REPLACE THE BALANCING ROD WAS QUOTE AT $6500. I DID SUBSEQUENTLY LOOK INTO THIS PROBLEM ONLINE AND FOUND THAT THEIR ARE SIMILAR OCCURRENCES WITH THIS VEHICLE AND THE CONCLUSION IS THAT IT IS A MANUFACTURING DEFECT FOR THIS ENGINE. THE SERVICE REPRESENTATIVE AGREED THAT IT IS TOO EARLY FOR ANY ENGINE TO HAVE THIS TYPE OF PROBLEM AND CALLED MERCEDES BENZ THEY DECLINE TO ASSIST IN THIS MATTER. CAN NHTSA LOOK INTO THIS PROBLEM AND SEE IF THERE IS A PROBLEM WITH THIS ENGINE? THANK YOU *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2013
Mar 2013

TOOK IN VEHICLE FOR CHECK ENGINE LIGHT. I WAS TOLD THAT ONE OF THE CAM MAGNETS NEEDED TO BE REPLACED (ADVISED TO HAVE ALL 4 REPLACED). ACCORDING TO SERVICE ADVISER THIS IS A VERY COMMON PROBLEM FOR 2007 AND PRIOR YEAR E-CLASS VEHICLES AND THAT THE CAM MAGNETS HAVE BEEN REDESIGNED TO FIX THIS ISSUE. THE COMPLETE REPLACING OF THE 4 CAM MAGNETS WAS MORE THAN $600 FOR SERVICE (BEFORE TAXES). THE SERVICE ADVISER ALSO STATED THE OTHER PROBLEM THIS VEHICLE CONSECUTIVELY COMES IN FOR IS A FAULTY GAS TANK THAT IS PRONE TO CRACK WHICH REQUIRED THE GAS TANK TO BE REPLACED. MERCEDES-BENZ SHOULD CLEARLY ADDRESS THE ABOVE ISSUES ON THIS VEHICLE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2013
Sep 2012

CAR WAS ACTING WIELD WHILE DRIVING AT 55 OR 65 MPH ON FREEWAY FOR SOMETIMES AND SUDDENLY ENGINE GOT KILL OFF COMPLETELY ON FREEWAY 57 AND I WAS ALMOST GOT KILL WITH THIS BENZ. THE CAR CHECK ENGINE LIGHT WENT ON FOR A FEW DAYS AND THEN WENT OFF AGAIN AND I DON'T KNOW WHAT IS THAT MEANS SO I HAD THE CAR SCAN CHECK FOR PROBLEM BUT IT SHOWED NOTHING ON COMPUTER. AFTER THE INCIDENT, I HAS IT RESCAN AGAIN, AND IT SHOWED A P0025 PROBLEM CODE POINTING IT TO A FAULTY PART "CAM SHAFT RETARD ON BANK 2". ON THE NEXT DAY I WAS GOOGLING TO CHECK OUT WHAT IS THE P0025 CODE MEAN AND THEN I HAD NOTICED THAT THIS TYPE OF FAULTY CAM SHAFT PART HAS BEEN LONG AWARD WITH MANY OF THE DRIVERS. THIS IS A VERY DANGEROUS AND VERY UNSAFE ISSUE AND I AM FILING A COMPLAIN FOR THIS TO THE MERCEDES MANUFACTURER TO HAVE THIS RESOLVE ASAP. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2012
Aug 2010

2007 MERCEDES-BENZ E320. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC, WITH ABSOLUTELY NO WARNING. THE VEHICLE WAS TOWED TO THE DEALER. AFTER THREE DAYS, THE DEALER FINALLY CALLED THE CONSUMER AND INFORMED HIM THE TURBO CAME APART AND FLEW INTO THE ENGINE. THE CONSUMER WAS INFORMED THE ENGINE WOULD HAVE TO BE REBUILT AT A COST OF $13,000. *JB

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2010
Jun 2007

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT HIS VEHICLE HAS STALLED AT LEAST FOUR TO FIVE TIMES. WHILE DRIVING 75 MPH, THE VEHICLE WILL SHUT OFF AND THEN RESTART TEN MINUTES LATER. DURING THE FAILURE, THE STEERING WHEEL LOCKS UP AND THE TURN SIGNAL DOES NOT WORK. A VALID VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 4,090 AND FAILURE MILEAGE WAS 3,800.

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2007

Trend Over Time

Complaints by year

Quick Summary

The 2007 Mercedes-Benz E-Class has 21 Engine complaints on file. Review the timeline above for detailed owner experiences.