2010 Mercedes-Benz E-Class Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I LIVE ON THE BEACH IN ZONE A WITH AN 8 YEAR OLD CAR IN CAPE CANAVERAL. FL. I UNDERSTAND THIS IS A PRIORITY ZONE AND LIVING ON THE COAST OF THE ATLANTIC I WOULD THINK IT WOULD BE A PRIORITY ZONE WITHIN YOUR PRIORITY ZONE. HAVING RECEIVED NO INFORMATION ON PROGRESS I WOULD LIKE TO KNOW WHAT IS GOING ON?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. IN ADDITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTIFICATION OVER A YEAR AGO. THE DEALER (HOEHN MOTORS, 5475 CAR COUNTRY DR, CARLSBAD, CA, 92008) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL WAS JUST PRECAUTIONARY, AND THAT THEY HAD NOT EXPERIENCED A FAILURE OR DEATHS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HEARD THAT MY VEHICLE HAS A RECALL ON ALL THE AIRBAGS WITH THE E350 MERCEDES.

I HEARD THERE IS A RECALL ON MY E350 MERCEDES AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDIES WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECAL MERCEDES NEVER CONTACTED ME AGAIN FOR A REPLACEMENT. IT HAS BEEN HALF A YEAR SINCE I RECEIVED THE NOTIFICATION OF THIS RECALL. REMEDY NOT READY IS ALWAYS THE EXCUSE.

TAKATA RECALL I RECEIVED NOTICE THAT MY 2010 MB E550 HAS A RECALL FOR THE AIR BAG IN MAY OF 2016, TO DATE NO UPDATE ON WHEN IT WILL BE REPLACED. CONTACTED MB CUSTOMER ASSISTANCE AND TOLD NO WORD ON WHEN IT WILL BE AVAILABLE. AS THIS IS MY PRIMARY VEHICLE THIS IS UNACCEPTABLE. I AM WORRIED ABOUT DRIVING AROUND WITH WHAT IS TAD AMOUNT TO A TIME BOMB IN MY CAR. CALLED LOCAL DEALER AND GOT RUNAROUND AS WELL. WHAT IS NTSB DOING TO EXPEDITE THIS SITUATION? I CANT RENT A CAR FOR YEARS AND I CA'T SELL THE VEHICAL KNOWING IT IS "DEFECTIVE".

RECALL TAKATA NOTHING TO THIS DATE HAS BEEN DONE TO FIX PROBLEM I DON'T FEEL SAFE DRIVING MY CAR!! HAVE CONTACTED MY DEALER AND THE STORY IS NO PARTS YET!

TAKATA RECALL. FIRST STATED THE DRIVER SIDE WAS ONLY AFFECTED, NOW IT'S PASSENGER BAG AS WELL. TWO LETTERS ADVISING OF SAME, HOWEVER, NO PLAN IN PLACE TO CORRECT. RECALL CLEARLY STATES THIS IS A "LIFE THREATENING" SITUATION, YET NO PLAN IN SIGHT TO KEEP MYSELF AND MY FAMILY SAFE. UNSETTLING IS AN UNDERSTATEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

"TAKATA RECALL" SIX MONTHS AFTER THE TAKATA SAFETY RECALL WAS ISSUED I CONTACTED MERCEDES BENZ COSTUMER SERVICE VIA PHONE ASKING FOR A TIME LINE AS TO WHEN AND HOW THEY PLAN TO RESOLVE THE SITUATION. THE ANSWER I RECEIVED WAS THAT THEY NOT ONLY HAVE NO TIMELINE TO RESOLVE THE MATTER BUT THAT THE PROBLEM INVOLVING MY CAR MODEL WAS NOT A PRIORITY SINCE THEY HAVE HAD NO INCIDENTS. I AM FILLING THIS COMPLAIN BECAUSE THE MANUFACTURER IS FAILING TO RESOLVE THE MATTER IN A TIMELY MANNER. MERCEDES BENZ IS UNABLE TO PROVIDE ME WITH ANY SPECIFIC PLANS TO REMEDY THE SAFETY RECALL FOR MY VEHICLE SIX MONTHS AFTER THE RECALL WAS ISSUED. THEY CITED THE RECALL IS A PRECAUTIONARY MEASURE, THAT THEY HAVE HAD NO INCIDENTS AND WHEN CONFRONTED WITH THE FACT THAT OTHER MANUFACTURERS HAVE PLANS OR ARE FIXING THE ISSUE, I WAS TOLD "THEY MUST HAVE HAD INCIDENTS". AM I TO CONCLUDE THEY ARE WAITING FOR AN ACCIDENT IN ONE OF THEIR CARS TO START ACTING UPON THIS ISSUE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 09/26/16.*JB

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WARNING MESSAGE: FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED TOOK TO DEALER WHO QUOTED REPAIR AS PASSENGER PELVIS AIRBAG $700

TAKATA HAS NOTIFIED MERCEDES BENZ OF A RECALL. THEY HAVE NOT MANUFACTURED THE REPLACEMENT PARTS. IN READING OF THE NOTIFICATION, I SEE THAT THEY HAVE EXCEEDED THE ALLOWED TIME TO MAKE CORRECTIONS. MY COMPLAINT IS THAT I AM DRIVING AN UNSAFE CAR THAT NEEDS THE AIRBAGS REPLACED WITH SAFE ONES.

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ E350. WHILE PROCEEDING THROUGH A GREEN LIGHT, A SNOW PLOW SPED THROUGH A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A LOT AND THE MANUFACTURER DIAGNOSED THAT THE CRASH WAS NOT SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,956. UPDATED 03/26/15*LJ UPDATED 06/22/2015 *JS

I PURCHASED A CERTIFIED PRE- OWNED MERCEDES-BENZ E 350 2010 ON DECEMBER 4, 2013, FROM VALLEY MOTORS MERCEDES-BENZ DEALERSHIP AT 9800 YORK ROAD, COCKEYSVILLE, MD 21030. THE DRIVER'S HEADREST HAS EXPLODED THREE TIMES, 2 DAYS AFTER A 30,000 MILE SERVICE. ON THE SECOND EXPLOSION AN ODOR WAS EMITTED AND THE SRS FAILURE MESSAGES FOR BOTH RIGHT AND LEFT HEADRESTS APPEARED ON THE DASH.THE MB SALISBURY DEALER REPLACED THE HEADREST ON THE FIRST SERVICE ATTEMPT. THE SECOND ATTEMPT THEY GUTTED THE CAR AND FOUND A FOREIGN INTRUSION AND THE WIRING HAD TO BE REPLACED AT $9000. MY OPTIONS WOULD BE TO REPAIR IT AT MY COST, GO THROUGH MY INSURANCE, OR SEEK HELP THROUGH MBUSA OR THE DEALER WHERE I PURCHASED THE CAR. SALISBURY MB TOLD ME IN THE MB RECORDS THAT THE HEADREST WAS PREVIOUSLY REPLACED IN OCTOBER 2013 AT VALLEY MOTORS. I WAS UNAWARE OF ANY REPLACED HEADREST IN THE SERVICE RECORDS AND CAR FAX THAT I RECEIVED WHEN I PURCHASED THE VEHICLE AND DOUBLE CHECKED MY PAPERWORK. MY RECORDS WAS A CAR FAX THAT SHOWED VEHICLE RECORDS TO 7/2/ 2013, THE CPO INSPECTION REPORT DONE ON 09/05/13, AND AN INVOICE FOR WORK DONE ON 9/9/13 AT VALLEY MOTORS. NO SERVICE RECORDS FOR THE HEADREST REPAIR AND WHY IT WAS DONE.I CALLED THE SALESPERSON, SHADY SAMY, AT VALLEY MOTORS ( 10/3/14) AND HE ALSO TOLD ME THE HEADREST WAS REPLACED BEFORE I PURCHASED THE CAR AT VALLEY MOTORS.HE SAID I HAVE BUMPER TO BUMPER COVERAGE AND TO CALL CUSTOMER CARE AT MB. MB WILL NOT COVER THIS. VALLEY MOTORS HAVE DECIDED TO DO NOTHING TO REPAIR THE VEHICLE. THEY SAID I DID THIS TO THE CAR. I DID NOT. I HAVE ASKED SEVERAL PEOPLE INCLUDING THE SALESPERSON WHY WAS THE HEADREST REPLACED AT VALLEY MOTORS BEFORE I PURCHASED IT. THEY DO NOT ANSWER. THEY DID NOT FIND THIS WHEN THEY REPLACED THE HEADREST AND NOW DO NOT WANT TO REPAIR A DEFECT THAT WAS THERE WHEN I PURCHASED THE VEHICLE. I AM FORCED TO DRIVE AN UNSAFE VEHICLE. *TR