2013 Mercedes-Benz E-Class Air Bags

The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 17V017000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the recall notification stated mobile repair service was available however, the contact was declined the mobile repair service. The contact stated that she had been attempting to have the recall repair completed for almost a year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2013 MERCEDES BENZ E. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

JAN 18,2019 MANUFACTURER RECALL NUMBER2019010001 NHTSA RECALL NUMBER19V010 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE MERCEDES BENZ ALERTED ME OF THE PROBLEM 2 YEARS AGO AND HAS DONE NOTHING TO RESOLVE THE ISSUE NOR PROVIDED THE TIMING TO DO SO. I OWN A LUXURY, VERY EXPENSIVE MODEL. PER THE RECALL, THE FAULTY AIR BAG IS DANGEROUS. IT STATED THAT: ' UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.' I DO NOT FEEL SAFE DRIVING MY CAR. THIS IS A MAJOR PROBLEM AND IT IS THEIR OBLIGATION TO CORRECT A DEFECT THAT IS A MAJOR SAFETY ISSUE. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. PLEASE ADVISE HOW I CAN RESOLVE THIS ISSUE AND HAVE THE NECESSARY REPAIR COMPLETED NOW. I CANNOT WAI ANY LONGER, OTHER WISE, I WILL SEEK LEGAL DAMAGES. I WOULD PREFER A FASTER WAY TO RESOLVE THIS RATHER THAN GOING TO COURT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT INFORMED MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245) AND THE MANUFACTURER OF THE RECALL NOTIFICATION AND WAS INFORMED THAT THE VIN WAS PENDING THOUGH THE PARTS WERE AVAILABLE, BUT THE RECALL REPAIR COULD NOT BE PERFORMED UNTIL THE PENDING STATUS WAS RELEASED ON THE VIN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I'VE BEEN TOLD FOR OVER 2 YEARS NOW THAT MERCEDES WAS GOING TO REPLACE THESE TAKATA AIRBAGS. IT WAS SUPPOSED TO BE DONE NO LATER THAN MAY 2020. STILL NOTHING NOR ANY FOLLOW UP FROM MERCEDES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF NORTH OLMSTED (28450 LORAIN RD, NORTH OLMSTED, OH 44070) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. VITI MERCEDES-BENZ (975 FISH RD, TIVERTON, RI 02878, (401) 352-6555) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB*DT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2013 E550 ##

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PALM BEACH LOCATED AT (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409 (561) 609-0902) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SAFETY RECALL INTERIM NOTICE ABOUT A SAFETY DEFECT FOR MY VEHICLE WAS RECEIVED ON MARCH 19, 2019. STATES A PASSENGER SIDE INFLATOR EXPLOSION COULD OCCUR. AT TIME OF NOTICE PARTS WERE NOT AVAILABLE. DESPITE DIRE WARNINGS OF THE POSSIBILITY OF SEVERE INJURY OR DEATH DUE TO THE DEFECT, IT IS NOW SEVENTEEN MONTHS LATER AND MERCEDES STILL DOES NOT HAVE AN ESTIMATED DATE OF REPAIR OR EVEN WHEN PARTS WILL BE AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES- BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A FAILURE WAS NOT EXPERIENCED. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

MERCEDES IS TAKING WAY TOO LONG TO FIX THE AIRBAG RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT WAYNE (LOCATED AT 7227 W JEFFERSON BLVD #6279, FORT WAYNE, IN 46804, (260) 488-7529) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BEEN OVER A YEAR WAITING FOR THIS AIR BAG RECALL TO BE FIXED

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MOBILE 3060 DAUPHIN ST, MOBILE, AL 36606 (877) 573-3957 WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED PRIME MOTOR CARS AT 207-510-2250 (LOCATED AT 137 US ROUTE 1, SCARBOROUGH, ME 04074) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350A. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL DATE WAS CHANGED BY THE MANUFACTURER FROM JANUARY 10, 2016 TO JANUARY 10, 2018 AFTER SHE CALLED ABOUT THE RECALL. THE CONTACT CALLED TWO DEALERS, INCLUDING MERCEDES-BENZ OF HOUSTON NORTH AT 281-305-8970 (LOCATED AT 17510 I-45 NORTH FREEWAY, HOUSTON, TX 77090) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

I RECEIVED NOTICE THAT THERE IS A RECALL FOR MY PASSENGER SIDE AIRBAG APPROXIMATELY ONE YEAR AGO. I HAVE BEEN CHECKING WITH MULTIPLE DEALER LOCATIONS AND THE PARTS ARE STILL NOT AVAILABLE. PLEASE ADVISE.

ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. THIS HAS BEEN GOING ON FOR A YEAR!!!! EVERY TIME I LOG IN TO SEE IF THE REMEDY IS AVAILABLE IT SAYS NO. THIS IS A DEATH RISK AND LAW SUIT WAITING TO HAPPEN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. MERCEDES-BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I RECEIVED A LETTER FROM MERCEDES ADVISING OF PASSANGER SIDE AIR BAG RECALL. I CONTACTED A LOCAL DEALER AND WAS TOLD IT WOULD BE A YEAR BEFORE THE AIRBAG CAN BE REPLACED. I FIND THIS TROUBLESOME AND ALARMING.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT BECAME AWARE OF THE RECALL IN 2016. THE CONTACT SPOKE WITH FIELDS MOTORCARS MERCEDES-BENZ (4141 NORTH FLORIDA AVENUE, LAKELAND FL, 33805, (863) 688-8111) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.