2014 Mercedes-Benz E-Class Electrical System

I've had the car for 3 years and its all stock. It has 38,500 miles and today out of no where the driver side speaker in the door started making a crackling and popping noise. Smoke started coming from the speaker and filled the cabin. I quickly pulled over and turned off the car, because the smell of plastic burning was horrible. I was immediately alarmed by this and let the car cool down. I started driving again and it started again crackling and alot of smoke coming from the speaker. I called my mechanic and he said that that car had a known problem for a short and others had complained about their speakers melting due to overheating from the amplifier. He quickly searched the fuse box numbers and had me pull fuse #67 that disarmed the amp and speakers but allowed me to drive the car again. There is no warning and this is extremely dangerous due to a possible car fire. I am just thankful that my wife or children were not driving this car when this happened. I researched the problem more and I can't believe there has not been a serious recall for those amps that came with the car.

Odometer Fraud. The contact purchased a 2014 Mercedes-Benz E350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 109,550. It was later discovered that the mileage on the Title was approximately 300,000.

While driving in stop and go traffic I heard a loud popping noise from the dash area and smoke started filling the cabin. I called a DC area dealer service dept and was told to exit the DC beltway and un plug the audio amplifier in the trunk left access door That stopped the popping noise and the smoke .

While driving in traffic there were loud popping and crackling sounds from the rear speakers. Then smoke appeared and an acrid burning smell. The smoke and loud sounds continued after I pulled over and turned the key off. I removed the fuses for the sound system and it remains inoperable. I went home and searched for this problem on the web and discovered that it is a common problem on 2014 Mercedes E350's. Despite this being cited as a common problem by owners, there is no recall. I called Mercedes-Benz USA and they reported that they were not aware of this problem. This event was very alarming and could have caused an accident when the smoke was coming into the passenger compartment. I believe it qualifies for a recall.

While cruising , car stalled after it beeped intermittently for a few minutes . On checking , the shop found that ignition switch assembly module has failed & stopped working . Strangely , the Mercedes-Benz dealer on Montgomery Road , Cincinnati refused to fix this , though the car was initially towed to them . This is suspicious action on the part of Mercedes-Benz dealer . The dealer acted as if they do not want this problem to become public .

Electrical burning smell and buzzing coming from car entertainment system speakers. Did not stop even when entertainment system was turned off. Had engineer diagnose and issue is the rear subwoofer. Had to remove fuse or disconnect cables to stop issue.

The contact owns a 2014 Mercedes-Benz E350. The contact stated that the Push to START button failed to operate as needed. Due to the failure, the contact was only able to start the vehicle using the key fob. The vehicle was taken to a dealer where she was informed that due to an apparent electrical failure, the vehicle would also fail to start with the key fob. The contact was informed that the failure was unrepairable. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The contact has stated that they continue to have issues with their vehicle. The relationship with their local dealership has been unpleasant as they do not have a remedy for the vehicle, yet they often state that there is nothing wrong with it.

Speaker(s) caught fire and sent smoke into car while driving. Dealer recognized issue immediately and said they have seen this before a few times. Mercedes said car is not in warranty son they will not support approx. bill of $4,000. The issue was discussed in various forums by several owners. I would like to see that Mercdes act responsibly and address the issue appropriately. Smoke coming into car while driving is hazardous in addition to hindering visibility and potentially cause serious accidents. Please make sure that Mercedes is reprimanded and have them recall vehicles to address the issue.

There have been three events, all the same. Each time a speaker in a door, while driving, has began to squeal, sputter and the smoke. The first occurred while sitting inside a car wash, with the windows up, obviously. I was able to open the window, drenching myself, but venting the acrid electrical smoke. The second was while driving home from a medical clinic. The third was while driving on the interstate, traveling from my mothers funeral in California to Wisconsin It was 2am, just outside of Vail, Colorado in the rain. My wife was driving, while I slept. I woke to her screaming that the car was on fire, she pulled over, taking advantage of the antilock brakes for the first time ever, striking some type of curb, ultimately not killing us, but we lost another speaker, and a tire and rim. I’m, needless to say, displeased with my expensive European wagon, but Mercedes’ does not consider melting and smoking speakers to be a safety issue. Look online, and you’ll see plenty of videos of people with the same issue.

My 2014 Mercedes E350 with 54k miles has a Harmon Kardon sound system. About 4 months ago there was static/popping sound from the rear deck speaker driver side. The radio was turned off but the static sound remained. The popping eventually went away. Today, the static sound came back along with plastic burning that filled the inside of the cabin. This is a safety concern that should be acknowledged as it can cause a fire or electrical shortage. The smoke and scent of burning plastic from the speaker can cause health issues, distract a driver, and lead to a potential fire. Please look into this matter and protect other drivers. Thank you.

I was driving in the Dallas area at highway speed (approx 70mph) during rush-hour traffic when a crackling sound presented in the dashboard area from what appeared to be the sound system (Harmon Kardon surround system). This was immediately followed by the unmistakable smell of burning plastic or something similar. Smoke coming from the center speaker in the dashboard followed subjecting car occupants to potentially hazardous smoke and chemicals resulting from the fire.All signs suggested an electrical fire which was alarming considering this occurred at highway speed. Turning off the sound system did not stop the issue. My safety and that of others on the highway were put at risk because a fire of unknown origin occurred while driving at highway speeds. No accident occurred. Further exploration of the issue from a safe area off of the highway confirmed the following: 1) possible electrical fire emanating from the center speaker of the dashboard 2) center speaker was damaged and appeared melted 3) the only way to stop the fire was to remove the fuse powering the sound amplifier which allowed the car to be driven to the local Mercedes Benz dealer/repair center The car was inspected by the local Mercedes Benz dealer who confirmed: 1) the center speaker was damaged and not repairable 2) the cause of the problem was a "shorted" and otherwise faulty amplifier. 3) the cost to replace the speaker estimated over $400 4) the cost to replace the amplifier estimated over $2700 There are no safety recalls on this particular issue. However, an investigation of the matter on NHTSA and Mercedes Benz user groups has identified numerous occurrences of a similar nature in the 2014 "e" class vehicles. The amplifier, which was confirmed to be the cause of the fire, would appear to have a documentable and reproduceable fault which: 1) presents a safety hazard to owners/drivers of the vehicle, 2) puts other drivers as risk drivers, 3) subjects vehicle occupants to hazardous fumes

BURNING SMELL INSIDE THE CAR AND STATIC/CRACKLINGS NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF AS WELL AS ENGINE ON. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING. THEN ALL OF A SUDDEN HUGE AMOUNTS OF SMOKE BEGAN TO FILL THE BACK INSIDE OF CAR AROUND THE BACK DOOR PASSENGER SIDE AS I SAT IN THE CAR. CAR WAS IN PARKED POSITION AT THIS MOMENT N ENGINE WAS RUNNING N RADIO ON. I TURNED OFF CAR AND STREAM N JUMPED OUT OF CAR WAS EXTREMELY FRIGHTENING MOMENT. STILL POPPING SOUND AFTER ENGINE WAS TURNED OFF SO I CALL 911. FIRE DEPT N POLICE CAME OUT N SMELT BURNING SMELL FROM SMOKE N HEARD POPPING FROM BELIEVE SPEAKERS THEREFORE FIRE DEPT DISMANTLE SEVERAL FUSES FROM UNDER HOOD ETC SINCE THEY COULD NOT DISMANTLE THE DOOR PANEL WHERE THE SMOKE WAS SPILLING FROM. THIS WAS EXTREMELY EMOTIONAL FOR ME. I FEEL THE CAR IS A SAFETY HAZARD AND MERCEDES NEED TO PAY FOR THIS REPAIR N DEALER WHERE IT WAS PURCHASED

WEATHER WAS HOT AND HAD BEEN DRIVING ON HIGHWAY FOR HOURS AT TIME OF INCIDENT. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING THEN SOME SMOKE SEEN. STOPPED CAR. STILL HEARD POPPING SEVERAL MINUTES AFTER CAR TURNED OFF AND EXITED CAR. MECHANIC WAS CALLED AND FOUND POPPING IN SPEAKERS AND ESPECIALLY REAR DECK BASS SPEAKERS. HE RECEIVED 2 SMALL 2ND DEGREE BURNS AFTER TOUCHING THEM WITH BACK OF HIS HAND. HE DISCONNECTED BASS SPEAKERS AND PROBLEM WAS MOSTLY SOLVED THOUGH SIMILAR BUT SINGLE POPS STILL PERIODICALLY CONTINUE ON/NEAR OTHER SPEAKERS IN CAR. WILL PROBABLY HAVE SAME FAILURE ISSUE ON REMAINING SPEAKERS IN NEAR FUTURE.

WHILE DRIVING ON THE HIGHWAY THERE WAS A BURNING SMELL COMING FROM INSIDE THE CAR. MY SON PULLED OVER AND OPENED THE DRIVER SIDE DOOR THERE WAS SMOKE COMING FROM THE FRONT DOOR SPEAKER. WE FOUND SEVERAL COMPLAINTS ONLINE OF THE SAME ISSUE WITH SAME YEAR MAKE AND MODEL OF MERCEDES. WE BROUGHT IT TO RAY CATENA IN EDISON NJ EXPLAINED THE PROBLEM AND THEY STATED IT WAS NOT COVERED EVEN THOUGH THEY STATED A FAULTY AMPLIFIER AFTER TRYING TO REPLACE THE SPEAKER WHICH MELTED ON THEM AS WELL. THIS IS A DEFINITE SAFETY ISSUE AS MY SON COULD HAVE BEEN INJURED BE SO HE WAS DRIVING AT THE TIME. THIS WAS NOT A NORMAL WEAR AND TEAR REPAIR.

SPEAKER IN RIGHT REAR DOOR HAS MELTED FOR THE SECOND TIME IN 5 MONTHS, CREATING A BURNING ODOR IN VEHICLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE REAR PASSENGER DOOR. THE CONTACT PULLED OVER AND HEARD A SIZZLING NOISE COMING FROM THE REAR PASSENGER DOOR SPEAKER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE CONTACT DROVE TO MERCEDES-BENZ OF PLEASANTON (5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SPEAKER WAS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

THE VEHICLE WAS IN TRANSIT ON THE HIGHWAY AT CRUISING SPEEDS WHEN SUDDENLY THE RIGHT REAR SPEAKER BEGAN TO MAKE NOISES THAT SOUNDED LIKE A RATTLING OR CRACKLING. PREVIOUSLY, THE CAR HAD BEEN MAKING SIMILAR CRACKLING NOISES FROM THE FRONT DASHBOARD, HOWEVER UPON THE SPREAD OF THIS NOISE TO THE RIGHT REAR SPEAKER, THE CAR SOON FILLED WITH THE SMELL OF BURNING RUBBER AND SMOKE. AS THE SMELL PROGRESSED, I PULLED OVER IN FEAR OF A POTENTIAL FIRE AND HAD THE VEHICLE TOWED AFTER I WAS TOLD THAT IT COULD CATCH ON FIRE IF I CONTINUED DRIVING IT. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT COULD MORE SEVERELY EFFECT ANOTHER INDIVIDUAL SHOULD THEY NOT BE AS KEEN ON NOTICING CABIN SOUNDS AND OR THE SMELL OF SMOKE. THE SMELL OF SMOKE IS RATHER POTENT AND INTENSE THOUGH, SO IT IS UNLIKELY THAT WOULD GO UNNOTICED.

RIGHT REAR SPEAKER STARTED MAKING A CRACKLING SOUND AND INTERIOR SMELLS LIKE BURNING RUBBER OR WIRES. SOUND HAPPENS EVEN IF RADIO IS TURNED OFF.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE SPEAKERS IN THE REAR OF THE VEHICLE MADE AN ABNORMAL NOISE AND THEN BEGAN TO SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, 888-398-3936) WHERE DIAGNOSTIC TESTING FOUND NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,968.

I SAW "POWER STEERING MALFUNCTION" LIGHT APPEARED AND MY POWER STEERING STOP WORKING IMMEDIATELY. THE CAR WAS IN DRIVABLE CONDITION AND I HAD TO MAKE ONLY ONE RIGHT TURN TO REACH HOME. THIS HAS HAPPENED WHEN MILEAGE ON MY CAR WAS 30509 WELL BELOW 50,000-MILE WARRANTY. EARLIER YEAR AGO, I BOUGHT THE CAR WITH SALVAGE LICENSE. SALVAGE LICENSE WAS ISSUED AS CAR WAS STOLEN AND INSURNACE COMPANY WAS NOT ABLE TO RECOVER. IT WAS RECOVERED AFTER THAT WITHOUT ANY DAMAGE.NO ACCIDENT TO THE CAR. MB HAS VOIDED THE WARRANTY DUE TO SALVAGE LICENSE. I WANT TO BRING TO YOUR ATTENTION (IRRESPECTIVE OF TYPE OF TITLE) AS INHERENT PROBLEM EXIST.

DRIVING ON HIGHWAY WHEN ABRUPTLY CAR SLOWED DOWN (LOST CRUISE CONTROL), HEARD AN INSTRUMENT SOUND AND NOTICED AMBER WARNING LIGHT ON INSTRUMENT PANEL "ACTIVE BLIND SPOT ASSIST INOPERATIVE", "ACTIVE LANE KEEPING ASSIST INOPERATIVE" "HISTRIONIC PLUS INOPERATIVE", "PRE-SAFE INOPERATIVE" - THESE WARNINGS CYCLED REPEATEDLY. LASTED 45-60 SECONDS, THEN EVERYTHING RETURNED TO NORMAL. INCIDENT HAS OCCURRED ON 5 SEPARATE OCCASIONS. HAVE HAD CAR LOOKED AT FOR THIS TWICE AND THEY CAN'T FIND ANYTHING WRONG TO EXPLAIN IT. *TR

COLLISION PREVENTION ASSIST PRESENTS FALSE POSITIVES (DASH INDICATOR LIGHTS AND BEEPS) WHEN PASSING CARS IN ADJACENT LANE ON LEFT. THIS HAS HAPPENED AT LEAST TWICE A MONTH WHEN DRIVING IN HEAVY TRAFFIC. AT NO TIME HAS IT PROVED HELPFUL AND IS IN FACT DISTRACTING AND DANGEROUS. DEALER TESTED SYSTEM AND FOUND IT TO BE WITH SPECS. IT CAN BE DISABLED BUT WILL BE REACTIVATED EVERY TIME THE CAR IS STARTED. I'VE CONSIDERED ELECTRICAL TAPING THE SENSOR BUT DEALER WARNED AGAINST IT. THIS SYSTEM SHOULD BE REMOVED FROM CARS! *TR