3 complaints reported

2018 Mercedes-Benz E-Class Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Mar 2021

ON MY CABRIOLET, THE CORDS THAT ATTACH THE HEADLINER TO THE ROOF FRAY, CAUSING THE TOP TO NOT BE ABLE TO CLOSE OR OPEN. CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME ISSUE, AND CORDS ARE FRAYED AGAIN, SO THIS WILL BE THIRD TRIP. MERCEDES HAS A "FIX" FOR THE PROBLEM, BUT THE FIX DOES NOT WORK.

Type: Vehicle, Vehicle: 2018 MERCEDES-BENZ E400, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2019
Dec 2018

THE FRONT PASSENGER DOOR NEEDS EXCESSIVE FORCE TO CLOSE THE DOOR SAFELY WHEN THE CAR IS STATIONARY.

Type: Vehicle, Vehicle: 2018 MERCEDES-BENZ E300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2018
Jul 2018 Injury

WHEN THE VEHICLE IS PARKED AND EITHER OF THE FRONT DOORS ARE OPENED, IT IS VERY DIFFICULT TO KEEP THE DOOR FROM SLAMMING ONTO SOMEONE ATTEMPTING TO EXIT THE VEHICLE. THIS OCCURS UNLESS THE VEHICLE ON A SLOPE DOWNHILL OR TOWARDS THE SIDE OF THE DOOR THAT IS OPENED. THIS HAS BRUISED MY LEGS AND MY TEEN-AGED DAUGHTER'S LEGS. I WILL NOT ALLOW MY 85 YEAR OLD FATHER TO EXIT WITHOUT SOMEONE ELSE TO HOLD HIS DOOR OPEN. MERCEDES-BENZ HAS REPLACED THE HINGES ONCE UNDER WARRANTY BUT SAYS NOW THAT THEY ARE "OPERATING AS DESIGNED." I GUESS THE DESIGN IS THE PROBLEM.

Type: Vehicle, Vehicle: 2018 MERCEDES-BENZ AMG E63S, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Mercedes-Benz E-Class has 3 Structure complaints on file. Review the timeline above for detailed owner experiences.