2018 Mercedes-Benz E-Class Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
ON MY CABRIOLET, THE CORDS THAT ATTACH THE HEADLINER TO THE ROOF FRAY, CAUSING THE TOP TO NOT BE ABLE TO CLOSE OR OPEN. CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME ISSUE, AND CORDS ARE FRAYED AGAIN, SO THIS WILL BE THIRD TRIP. MERCEDES HAS A "FIX" FOR THE PROBLEM, BUT THE FIX DOES NOT WORK.
THE FRONT PASSENGER DOOR NEEDS EXCESSIVE FORCE TO CLOSE THE DOOR SAFELY WHEN THE CAR IS STATIONARY.
WHEN THE VEHICLE IS PARKED AND EITHER OF THE FRONT DOORS ARE OPENED, IT IS VERY DIFFICULT TO KEEP THE DOOR FROM SLAMMING ONTO SOMEONE ATTEMPTING TO EXIT THE VEHICLE. THIS OCCURS UNLESS THE VEHICLE ON A SLOPE DOWNHILL OR TOWARDS THE SIDE OF THE DOOR THAT IS OPENED. THIS HAS BRUISED MY LEGS AND MY TEEN-AGED DAUGHTER'S LEGS. I WILL NOT ALLOW MY 85 YEAR OLD FATHER TO EXIT WITHOUT SOMEONE ELSE TO HOLD HIS DOOR OPEN. MERCEDES-BENZ HAS REPLACED THE HINGES ONCE UNDER WARRANTY BUT SAYS NOW THAT THEY ARE "OPERATING AS DESIGNED." I GUESS THE DESIGN IS THE PROBLEM.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2018 Mercedes-Benz E-Class has 3 Structure complaints on file. Review the timeline above for detailed owner experiences.