2018 Mercedes-Benz E-Class UNKNOWN OR OTHER

I am filing a complaint regarding the loss of safety-related and remote vehicle features on my 2018 Mercedes-Benz E 400 due to discontinued cellular connectivity between Mercedes-Benz and T-Mobile, effective 12/31/2025. This vehicle is paid for, has low mileage, and is otherwise in excellent condition. However, Mercedes-Benz has notified owners that key features will stop working, including remote start and safety-related services accessed through the Mercedes-Me app. As a consumer, I pay a monthly subscription for these services. This is the second Mercedes-Benz vehicle I have owned where features were removed after purchase due to technology decisions made by the manufacturer and its partners. In addition, the app has been unreliable for a significant period of time, often failing to function properly even while the subscription was active. Rather than correcting the issue, the service is now being eliminated entirely. As a woman who travels, the loss of safety features is a serious concern. These systems were a factor in my decision to purchase this vehicle and brand. The removal of functionality reduces vehicle safety, usefulness, and value, leaving the consumer to absorb the loss or install third-party systems. I am not seeking reimbursement. I am seeking accountability. Vehicles should not lose safety or core functionality while still within their reasonable service life. Consumers should not bear the consequences of manufacturer technology decisions made years after purchase. I believe this issue impacts many owners and raises concerns about vehicle safety, consumer protection, and long-term support of installed systems.

Sunroof shattered.

This is NOT about my car with the VIN that I described. It is to report that my car saved my life thanks to ability to brake by itself when detecting accident. 2 months ago I almost collided with Tesla Cybertruck!. The reason that I almost was hit was that Tesla driver didn't yield at the intersection, and I did not see the fast-coming truck AT ALL because of how it is designed. I'm referring to lack of larger front, side and rear reflectors, etc. Existing lights are tiny, hidden and invisible at certain angles and lighting. Driver did not turn headlights on making this truck totally invisible because of its color, stainless steel that's grey and matching the color of light at that time of a day. I am very surprised that a vehicle like Tesla Cybertruck received certification to be driven on US public roads since it does not have a single reflector, red or orange, on either side or the rear/ front of the vehicle that's easily visible at all times and weather conditions endangering all public on the road. I would like to file a formal complaint against Tesla, DOT, NHTSA. Please inform me about the formal way of filing a complaint and all necessary forms that I will need to do so. This is in the best interest of all drivers, passengers and anybody who may get hurt or killed by this non-compliant vehicle. I have contacted Tesla via letter about 2 months ago but have not received any response from car Manufacturer who ultimately is responsible for designing dangerous vehicle, and DOT and other Agencies for issuing certification for a non-compliant vehicle. [XXX] [XXX] ph. [XXX] email; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While the vehicle was parked, at approximately 6:15 pm on June 11, 2022 while I was retrieving my iPod that was on the cupholder of my wife’s car, I got cut on the back of my right hand by the chrome plating lining the top part of the cupholder. The cut was painful and was one centimeter long. After I got cut I noticed that the chrome plating around the cupholder was peeling off and was sharp to the touch. The peeling off was mainly on the middle to the left-hand side of the center console cupholder, it is razor sharp and very dangerous. Please warn other drivers about this danger. It would be especially dangerous if someone gets cut while driving the car. It seems other Mercedes Benz owners have had this issue too: Here - https://mbworld.org/forums/c-class-w205/724605-interior-chrome-trim-flaking.html And here - https://mbworld.org/forums/w213-amg/810641-ashtray-cup-holder-trim.html This problem is similar to one I had experienced years ago on the door handle of a Hyundai Sonata I used to own, with peeling sharp chrome edge on interior drivers door handle - https://www.autoblog.com/amp/2009/05/26/hyundai-recalling-over-91-000-sonata-sedans-due-to-sharp-chro/

I WAS IN AN AUTOMATED CAR WASH AND THE CAR WAS IN PARK. WHEN THE WASH WAS COMPLETE, I PUT THE CAR IN DRIVE, BUT IT WOULD NOT MOVED FORWARD. THE PROXIMITY SENSORS KEPT SOUNDING THOUGH THERE WAS NOTHING IN THE WAY. AFTER SHIFTING IT IN AND OUT OF GEAR, TURNING THE STEERING WHEN BACK AND FORTH AND PUSHING THE ACCELERATOR TO THE FLOOR FOR SEVERAL MINUTES, THE CAR FINALLY SHOT FORWARD OUT OF THE WASH BAY. I LATER CALLED THE IN-CAR CUSTOMER SERVICE LINE AND THEY SAID THAT SOMETIME THE SENSORS GET COVERED WITH THE PRODUCTS USED IN THE CAR WASH.

CONTACT STATES THAT IT IS DIFFICULT TO SEE ABOVE OR AROUND THE SIDE VIEW MIRRORS BEFORE A MAKING A TURN, SPECIFICALLY A LEFT TURN. CONTACT SAYS DRIVERS SEAT HAS BEEN RAISED TO THE HIGHEST POSITION. *TT THIS IS A SAFETY HAZARD. UPDATED 10/3/18*JB

WINDSHIELD WAS STRUCK BY A ROCK AND AN INCH HORIZONTAL CRACK HAS SINCE POPPED UP. CAR WAS PURCHASED 06/28. HAD MANY CARS BEFORE & NEVER HAD A CRACKED WINDSHIELD. GM & CHRYSLER. THIS IS MY FIRST FOREIGN MADE CAR & LOW AND BEHOLD, THE WINDSHIELD CRACKS AFTER BEING STRUCK BY A ROCK. THIS IS A QUALITY ISSUE WITH MB.