2 complaints reported

2021 Mercedes-Benz E-Class Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2021

TL* THE CONTACT OWNS A 2021 MERCEDES-BENZ E450. THE CONTACT STATED THAT WHILE STATIONARY, THE INSTRUMENT PANEL DISPLAYED A MESSAGE INDICATING THAT THE VEHICLE HAD CRASHED. AFTER THE MESSAGE WAS DISPLAYED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF FRESNO (7055 N PALM AVE, FRESNO, CA 93650, (559) 438-0300) TO BE DIAGNOSED. THE PRELIMINARY DIAGNOSTIC RESULT INDICATED THAT THE 48 VOLT BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS STILL AWAITING REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 743.*DT

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E450, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2021
Mar 2021

48Volt battery failed after three months and just 3,400 miles. I understand this is a recurring problem with Mercedes. Car had to be towed as the vehicle was totally inoperable due to battery malfunction. It took more than three weeks for Mercedes to provide a replacement battery. From what I have read, there is a strong likelihood that the battery will fail again.

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E450, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 Mercedes-Benz E-Class has 2 Electrical System complaints on file. Review the timeline above for detailed owner experiences.