7 complaints reported

2016 Mercedes-Benz S-Class UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Nov 2025

2016 S550 front roof panel issues. Adhesive issues.

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2025
Oct 2024

On cold days below 40 degrees, my 2016 Mercedes S550 W222, trunk lid when closed using the close button on the trunk lid closes and immediately reopens. It will only stay closed if I tie it down with a rope or elastic cord. I found a work around if I am home and apply heat to the latch with a hair drier and spray the latch with silicone lubricant spray. This problem is identical to Mercedes Campaign No. 2019030005, April 2019, which applies to S-Clsss 222 platforms Model Year 2018-2019. I request that this campaign be extended to Model Year 2016 and my car. I have attached copy of Mercedes Campaign No. 2019030005, April 2019.

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2023
Aug 2024 Injury

While driving or even sitting this piece gets extremely hot and has actually burned me twice. As soon as the car is turned on the temperature rises on this piece that’s on by the arm rest

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2023
Feb 2022

on Feb 26, 2022 between the hours of 4:00 am and 5:15 am the Sunroof on my 2016 S550 Mercedes Benz shatter for no cause or reasons while driving on the main highway. When the loud bang accrued while driving I immediately pulled the car over to exam the issue and I noticed the Sunroof glass had shattered. I was able to drive the S550 Mercedes Benz to my residence. However, this Sunroof Shattering could have a cause major issue if the lower cover to my sunroof was open. I would strong recommend Mercedes Benz reach out to the glass manufacture concerning this safety issue with defective glass (Shattering Glass Sunroof for no cause or reasons)

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2022
Oct 2020

2016 MERCEDES CLS550... I BOUGHT THIS CAR USED AND I'VE HAD IT FOR ABOUT 6 MONTHS. I'VE ALREADY HAD A SEIZURE IN THE CAR AND WAS FOUND SLUMPED OVER BY FLORIDA HIGHWAY PATROL AT A DEAD STOP WITH THE CAR RUNNING AND THE AIR ON AND I WOKE UP IN THE HOSPITAL. SOMETHING IS WRONG WITH THE AIR CONDITIONER CAUSING CARBON MONOXIDE POISONING IS THE ONLY THING THAT I CAN PUT TOGETHER. THE HOSPITAL OBVIOUSLY WOULD NOT THINK THAT IT WAS BECAUSE OF MY AIR CONDITIONER. THEY DID A CAT SCAN EVERYTHING FINE . THEY DID A COVID TEST EVERYTHING AND I WAS CLEARED AND OUT THE DOOR IN 5 HOURS. I HAVE PUT THIS TOGETHER AND FIGURED IT OUT MYSELF. I'VE HAD NOTHING BUT A FOUL SOUR DISGUSTING ODOR COMING THROUGH MY AIR CONDITIONER AND I HAVE ALMOST PASSED OUT ON THREE OTHER OCCASIONS SAME EXACT FEELING UP UNTIL I HAD MY SEIZURE. SOMETHING IS DEFINITELY WRONG AND I WENT AHEAD AND REPLACED MY CABIN FILTER. I STILL HAVE THE ONE THAT WAS IN THE CAR. I WANT COMPENSATION FOR THE DAMAGE THAT HAS BECOME OF MY BODY BECAUSE OF THIS CAR. I HEARD THAT THERE HAS BEEN MANY LAWSUITS FOR THE AIR CONDITIONER ON THIS MODEL AND OTHER MODELS BUT NEVER ANYTHING THAT WOULD KILL SOMEONE. I'M AFRAID TO DRIVE THE CAR. I'VE HAD A TESTER USED IN MY CAR AND IT PICKED UP CARBON MONOXIDE. I AM GOING TO SUE THE BALLS OFF OF MERCEDES AND THE DEALERSHIP THAT SOLD ME THE CAR FOR NOT FIXING THIS PROBLEM OR ANY RECALLS THAT WERE PUT OUT. ANYWAYS I CAN ALMOST SMELL THE EXHAUST FUMES ON TOP OF A SOUR SMELL. GOOD THING I'M SMART ENOUGH TO PUT TWO AND TWO TOGETHER. I EXPECT SOMEBODY TO GET BACK TO ME ASAP AS I WILL BE SEEKING LEGAL REPRESENTATION AND I WILL BRING THIS PUBLIC.

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550 4MATIC, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2020
Jan 2016

ALL THE SAFETY COMPLAINTS IN THE PAST TWO FORMS HAPPEN IN ALL THE 2014,2015. AND 2016 MERCEDES S550. THE CARS ARE SUPPOSE TO PRACTICALLY DRIVE THEMSELVES. IT EVEN HAS STEERING ASSIST THAT KEEPS THE CAR CENTERED IN THE LANE AND WILL EVEN STEER AROUND CURVES. IT IS SUPPOSE TO KEEP PRE SET DISTANCES FROM THE CAR IN FRONT THAT YOU CAN SET BETWEEN 100 AND 200 FEET. IT IS SUPPOSE TO STOP BEFORE HITTING AN OBJECT IN FRONT OF THE CAR. NONE WORK. WHAT IS GOING TO HAPPEN WHEN IN 2020 WHEN THE CAR MERCEDES BUILD WILL ACTUALLY DRIVE ITSELF. IF THEY CANNOT GET THIS SIMPLE SAFETY FEATURES TO WORK CORRECTLY IN MY CAR, HOW IS IT GOING TO WORK WHEN IT MASS PRODUCES CARS THAT TOTALLY DRIVE THEMSELVES.. THE DRIVER ASSISTANCE PKG. WORKS LIKE IT WAS NEVER INSTALLED IN MY CAR, HOW WILL HAVING THE CAR TAKE OVER MORE CONTROL WORK. IF I DO NOT FEEL SAFE IN MY CAR NOW GOD HELP US ALL. WHEN ALL THE CARS DRIVE THEMSELVEWS. SURE THE ONES THEY ARE DRIVING AS TEST CARS WORK. THEY WERE HAND BUILT. WHAT HAPPENS WHEN THEY ARE MASS PRODUCED WHITH OTHER COUNTRIES MAKING THE PARTS. IT SOUNDS AS IF MERCEDES IS GOING TO HAVE A MASSIVE RECALL CAMPAIGN WITH THE SAFETY FEATURES THAT DO NOT WORK NOW.

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550 4MATIC, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2015
Jan 2016

COLLISION PREVENTION ASSIST PLUS DOES NOT WORK. IT'S SUPPOSE TO WORK FROM 4 MPH TO 65 MPH.IT DOES NOT RECOGNIZE STOPPED CARS OR OBJECTS IN IT'S PATH.IT'S SUPPOSE TO AUTONOMOUSLY APPLY THE BRAKES TO HELP PREVENT COLLISIONS WITH OTHER VEHICLES. IT NEVER INTERVENES.WHEN A CAR CUTS ME OFF OR PULLS OUT IN FRONT OF ME OR STOPS IN FRONT OF ME,THE SAFETY FEATURES DO NOT INTERVENE.I HAVE TO BRAKE HARD TO AVOID A COLLISION EVERY TIME. A WARNING TONE,THE SEAT BELTS SHOULD PRE-TENSION,PLACE THE SEATS IN A MORE FAVORITE POSITION CONCLUSIVE TO AN ACCIDENT, CLOSE THE WINDOWS & SUNROOF.BRAKES BEFORE YOU HAVE TIME TO PUT THE BRAKES ON. IT DOES NON OF THOSE THINGS.I HAVE HAD A 2007 S550 WITH ALL THE SAFETY OPTIONS & THEY WORKED PERFECTLY EVERY TIME.IT WOULD PUT THE BRAKES ON HARD BEFORE MY FEET HAD TIME TO HIT THE BRAKES IT WOULD CLOSE THE WINDOWS AND SUNROOF AND PUT THE SEATS IN A MORE FAVORITE POSITION FOR AN ACCIDENT IT WOULD BRING IT TO A COMPLETE STOP BEFORE HITTING ANYTHING IN FRONT.I AM A SAFE DRIVER AND KEEP A PROPER DISTANCE TO CARS IN FRONT. I HAVE NEVER BEEN IN AN ACCIDENT THAT WAS MY FAULT. BUT OTHER PEOPLE DO NOT DRIVE LIKE THAT. I HAVE CAMERAS IN THE FRONT WINDSHIELD AND REAR WINDOW THAT CONSTANTLY RECORD. IT WILL SHOW CARS PASSING ME AND PULLING IN FRONT WITH LESS THAN A CAR LENGTH AWAY AND MY CAR NEVER RESPONDS WITH ANY OF THE SAFETY FEATURES.( AUTONOMOUSLY BRAKING, SEAT BELTS PRE TIGHTENING ETC.) IT SHOULD DO THOSE THINGS FASTER THAN HUMANLY POSSIBLE. THE PROBLEM WITH THE SYSTEMS IS THAT IT THINKS 20 FT. IS100 FEET AND 60 FT. IS 200 FT.SO IT THINKS THERE IS PLENTY OF TIME TO SLOW DOWN. THAT IS THE WAY THE SYSTEM IS SUPPOSE TO DETECT VEHICLES IN FRONT AND TO THE REAR OF THE CAR. SO THE PROGRAMING THAT IS CONTROLLING THE DISTANCE IS PROGRAMED WRONG. MY 2014 WAS BOUGHT BACK FOR THAT REASON AND I WAS GIVEN A 2016 REPLACEMENT. ALL THE 2014 & 2015 & 2016 DID NOT WORK EITHER.

Type: Vehicle, Vehicle: 2016 MERCEDES-BENZ S550 4MATIC, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2015

Trend Over Time

Complaints by year

Quick Summary

The 2016 Mercedes-Benz S-Class has 7 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.