386 complaints reported

2013 Nissan Altima Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
386
Crashes
7
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2018

LOW BEAM HEADLIGHTS TOO DIM, BARELY I CAN SEE IN FRONT OF VEHICLE, I HAVE TO LOOK TO THE DASHBOARD TO KNOW IF THE ARE ON OR OFF, IN CITY DRIVING THEY DO NOT PROVIDE MUCH HELP.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2016
Jul 2018

2013 NISSAN ALTIMA SV. OVER THE PAST SEVERAL MONTHS I HAVE NOTICED THE LOW BEAM HEADLIGHTS GETTING DIMMER AND DIMMER. THINKING I JUST NEEDED TO REPLACE THE BULBS, I STARTED RESEARCHING WHAT BULBS TO GET TO REPLACE THEM. IT WAS THEN I DISCOVERED THE TRUE ISSUE: THE REFLECTIVE COATING IN THE HEADLIGHT PROJECTOR HOUSING IS BEING BURNT OFF BY THE HEAT OF THE BULB RESULTING IN PROGRESSIVELY DIMMER HEADLIGHTS OVER TIME. THE HIGH BEAMS ARE FINE AS THEY ARE SEPARATE BULBS AND DO NOT SEEM TO SUFFER THIS SAME ISSUE. I COMMUTE 44 MILES ONE WAY TO WORK IN THE DARK 5 DAYS A WEEK ON 2 LANE COUNTRY ROADS. THE PROGRESSIVELY DIMMING HEADLIGHTS ARE A SAFETY HAZARD. SOON I WILL NOT BE ABLE TO SAFELY DRIVE THIS VEHICLE AT NIGHT WITHOUT USING THE HI BEAMS WHICH IS A HAZARD TO OTHER DRIVERS.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2018
Jul 2018

THE LOW HEADLIGHT BEAMS HAVE DIMMED OVER THE LAST SEVERAL THOUSAND MILES. THERE IS NO PROBLEM WITH THE BRIGHTNESS OF THE HIGH BEAMS. THEY ARE SO DIM THAT AT NIGHT I AM UNABLE TO DRIVE AT ANY APPRECIABLE SPEED WITHOUT EXCEEDING THE RANGE OF THE DIM HEADLIGHTS, WITH THE RESULT THAT I MUST USE THE HIGH BEAMS IN ORDER TO HAVE EFFECTIVE LIGHTING. THE DEALERSHIP HAS TOLD ME THAT THERE IS A PROBLEM WITH THE FILM COATING THE PORTION OF THE HEADLAMP ASSEMBLIES THAT HOUSE THE LOW BEAM BULBS AND IT IS LIKELY THAT THE ONLY POSSIBLE SOLUTION IS REPLACEMENT OF BOTH HEADLAMP ASSEMBLIES AT A COST OF APPROXIMATELY $1,200. DEALERSHIP SAYS THIS PROBLEM IS NOT UNDER WARRANTY AND I WILL BE REQUIRED TO PAY THIS AMOUNT OUT OF POCKET. FROM MY READING ONLINE THIS APPEARS TO BE A COMMON PROBLEM (AND SERIOUS SAFETY ISSUE) FOR THE 2013 ALTIMA THAT NISSAN HAS NOT ADDRESSED EFFECTIVELY.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2018
Jun 2018

I DO NOT FEEL SAFE DRIVING MY VEHICLE ONCE HEADLIGHTS ARE REQUIRED. UNLESS YOU ARE USING THE HIGH BEAMS, YOU CANNOT SEE MORE THAN A FEW FEET AHEAD OF YOU. THIS VEHICLE WAS PURCHASED TO BE PASSED TO MY DAUGHTER AS GET FIRST CAR. THERE IS NO WAY I WOULD ALLOW MY CHILD TO BE BEHIND THE WHEEL OF THIS VEHICLE. I WOULDN'T FEEL COMFORTABLE WITH THE SAFETY OF MY CHILD DRIVING THUS CAR, WHEN I DO NOT FEEL SAFE.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2018
Jun 2018

OVER TIME THE HEADLIGHTS BECAME CLOUDY AND DID NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT. ON THE HIGHWAY, WE WERE DRIVING IN THE DARK (UNLESS WE PUT ON THE HIGH BEAMS WHICH DID WORK). THE DEALERSHIP TOLD US THERE WAS NOTHING WRONG WITH THE LIGHTS. AFTER READING OTHER COMPLAINTS ON THE INTERNET, AND TAKING THE CAR TO TWO OTHER AGENCIES, I CONFRONTED THE DEALERSHIP AND THEY MADE A $957 (PLUS TAX) REPAIR THAT RESTORED OUR HEADLIGHTS, WHILE STILL DENYING THAT THERE WAS A PROBLEM.. FROM THE INTERNET, OTHERS EXPERIENCED THIS SAME PROBLEM AND WERE TOLD THAT THE HEAT OF THE HEADLIGHTS GRADUALLY MELTED THE LINING OF THE HEADLIGHT UNIT AND COVERED THE LENS. THE COMPANY FELT THEY HAVE NO OBLIGATION TO RECALL BECAUSE IT TAKES OVER 50,000 MILES AND THE CAR IS OUT OF WARRANTEE BY THE TIME YOU REALIZE YOU HAVE A PROBLEM. THE PROBLEM IS VERY SERIOUS AND MADE IT UNSAFE TO DRIVE ON THE FREEWAY OR ON ROADS WITHOUT STREET LIGHTS AT NIGHT. IT TOOK US MONTHS OF TAKING THE CAR IN, FIRST TO THE DEALERSHIP AND THEN TO TWO OTHER AGENCIES, BEFORE THE DEALERSHIP AGREED THE LIGHTS WERE TOO DIM AND NEEDED TO BE FIXED. IN ADDITION TO THE DEALERSHIP FEE, I SPENT MORE THAN $200 REPLACING HEADLIGHT SETS AND HAVING THE VEHICLE CHECKED OUT BY OTHER AGENCIES. I FEEL THIS IS A SAFETY ISSUE AND THE CARS NEED TO BE RECALLED.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2017
Jun 2018

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO PETRO NISSAN (6248 US-98, HATTIESBURG, MS 39402, (601) 450-1470) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2017
Jun 2018

I HAVE BEEN NOTICING THAT THE HEADLIGHTS ON MY CAR HAVE BEEN VERY DIM RECENTLY. I REALLY DIDN'T PAY MUCH ATTENTION UNTIL MY WIFE KEPT SAYING THAT SHE CAN'T DRIVE THE CAR AT NIGHT BECAUSE IT'S TOO DARK ON THE ROAD. I DID NOTICE THAT I WAS USING MY HIGHBEAMS MORE OFTEN. I CALLED DEALER AND THEY TOLD ME THAT I WOULD NEED TO REPLACE MY BULB AND THEY DO GO DIM. I BROUGHT THE CAR TO THE DEALER AND THEY LOOKED AT IT AND TOLD THE ISSUE WAS NOT WITH THE BULB BUT IT LOOKED LIKE THE LENS WAS CLOUDY. THEY GAVE ME A PRICE OF $1100 TO REPLACE THE WHOLE ASSEMBLY. AFTER READING ALL THESE INTERNET COMPLAINTS I AM NOW BELIEVING THAT THE DEALERSHIP KNEW ABOUT IT BUT DIDN'T WANT TO ADMIT IT AND PRETENDED THAT IT WAS AN ABNORMAL EVENT. CAN'T TRUST THE DEALERS CONSUMER NEEDS TO STAND UP AND NOT GET SCREWED BY CAR MANUFACTURERS. $1100 IS A LOT OF MONEY TO SPEND JUST TO CHANGE THE BULBS BECAUSE THE PARTS ARE NOT MADE TO LAST OR MELT AWAY THE LENS. THIS IS NOT A MAINTENANCE ISSUE BUT A SAFETY ISSUE AND CONSUMER SHOULD BE ABLE TO CHANGE THE BULB WITHOUT CHANGING THE ENTIRE ASSEMBLY FOR MAINTENANCE REPAIR. I CALLED NISSAN CONSUMER AFFAIRS THEY GAVE ME A CASE NUMBER, THEY CALLED ME BACK AND TOLD ME THERE'S NOTHING THEY CAN DO SINCE MY CAR WAS OVER THE WARRANTY. THIS IS VERY FRUSTRATING AND I WILL NEVER BUY ANOTHER NISSAN NOR DOES NISSAN CARE. I THINK THE BEST THING IS TO SUE THEM IN SMALL CLAIMS COURT. IN THE MEANTIME I'M DRIVING MY CAR WITH DIM LIGHTS.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2018
Jun 2018

MY HEADLIGHTS STARTING BECOMING DIM AROUND 70,000 MILES THEY GOT SO DIM THAT I COLD OLY DRIVE AT NIGHT USING MY HIGH BEAMS. I TOOK IT TO THE DEALER AND THEY SAID THE ENTIRE HEADLIGHT ASSEMBLY NEED TO BE REPLACED SO I WENT AHEAD AND DID THAT. I ALSO FILED A COMPLAINT WITH NISSAN AS THIS WAS A HUGE SAFETY ISSUE. THE REPAIR COST ABOUT $1,200 AND NISSAN IS NOT WILLING TO HELP OR ADMIT THERE WAS A DEFECT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Jun 2018

MY NAME IS [XXX] AND I AM WRITING TO YOU REGARDING MY 2013 NISSAN ALTIMA. I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. APPARENTLY I WAS ON MY WAY HOME ONE EVENING WITH MY BABY AND I HAD ON MY LOW BEAMS AND I COULD NOT SEE THE ROAD AHEAD OF ME, THE LIGHTS WERE ON; BUT, NOTHING WAS COMING OUT OF IT. MY HUSBAND CHANGED THE BULB AND STILL NOTHING. I TOOK IT TO SUTHERLIN NISSAN AND THE SERVICE GUY TOLD ME HE IS AWARE OF THE PROBLEMS WITH THE HEADLIGHTS IN THE 2013 ALTIMA, AND HE HAVE SEEN NUMEROUS ONES THAT HAD TO BE CHANGED. I AM OUT OF WARRANTY; SO, I WAS TOLD IT WOULD BE $130 TO CHECK IT OUT TO SEE WHAT IS GOING ON. THIS PAST FRIDAY MY CAR STARTED LOSING POWER AND SHUTTING OFF, I TOOK IT TO THE SHOP AND THEY HAD TO CHANGE THE AIR FLOW SENSOR AND WHEN THE GUY CHECKED MY HEADLIGHTS HE SAID IT IS BLACK INSIDE THE PROJECTION AREA NOTHING WILL COME THROUGH EVEN IF YOU CHANGED THE BULBS AND I EVEN BOUGHT A LED KIT AND THE SHOP TOLD ME NOTHING WILL WORK BECAUSE THE PROJECTION IS BURNT OUT. I HAVE HAD THREE ALTIMA'S IN THE PAST; 2002, 2003, AND 2013 AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE I CANNOT UNDERSTAND WHY THIS WAS NOT RECALLED. I HAVE MY FAMILY TO THINK ABOUT DRIVING ON THESE HIGHWAYS WITH NO LOW BEAMS, I HAVE TO USE MY HIGH BEAMS AND PEOPLE ARE FLASHING ME BECAUSE I AM BLINDING THEM; BUT, I NEED TO BE ABLE TO SEE. I AM VERY UPSET AND DISSATISFIED, I DO NOT SEE WHY I SHOULD HAVE TO SPEND OVER $900 ON NEW HEADLIGHTS WHEN THE PARTS GUY AND SERVICE GUYS KNOW THAT THIS IS AN ISSUE WITH THIS YEAR VEHICLE THEY TEND TO KEEP THIS IN STOCK. THESE HEADLIGHTS SHOULD HAVE BEEN RECALLED'. THIS IS A SAFETY HAZARD. HERE IS A LIST OF OTHER PEOPLE WITH THE SAME ISSUE. HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/HEADLIGHTS-PROBLEMS.PHP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
May 2018

AT APPROXIMATELY 50,000 MILES THE HEADLIGHT LOW BEAMS STARTED TO BECOME DIM. THIS CONDITION WORSENED UNTIL 60,000 MILES. I WAS NERVOUS ABOUT DRIVING AT NIGHT. I CALLED THE DEALER AND WAS TOLD I COULD REPLACE THE BULBS ($425)OR THE ENTIRE LIGHTING ASSEMBLY ($1120). BASED UPON REVIEWING VARIOUS WEBSITES, I REALIZED THIS PROBLEM WAS EXPERIENCED BY OTHERS AND THAT THE ENTIRE LIGHTING ASSEMBLY HAD TO BE REPLACED. I CALLED NISSAN'S CUSTOMER SERVICE GROUP IN TN. THEY AGREED TO SPLIT THE COST 50/50 WITH ME FOR THE ASSEMBLY.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2018
May 2018

BECAUSE THIS COMPLAINT INVOLVES MY LOW BEAM LIGHTS MY CAR IS MOVING. I COMMUTE 100 MILES A DAY TO AND FROM WORK. I LEAVE WHEN ITS DARK IN THE MORNING AND I DRIVE HOME AT NIGHT WHEN ITS DARK. MY LOW BEAMS ARE SO DIM I CANNOT SEE ANYTHING FURTHER THAN THE HOOD OF MY CAR. IF I AM DRIVING WITH MY LOW BEAMS ON ONCOMING TRAFFIC IS FLASHING ME TO PUT MY LIGHTS ON. IF I AM DRIVING WITH MY HIGH BEAMS ON IN ORDER TO SEE THE ROAD I AM BEING FLASHED TO TURN MY HIGH BEAMS OFF. THIS STARTED ABOUT 2 YEARS AGO AND HAS GOTTEN PROGRESSIVELY WORSE. I PAID NISSAN DEALERSHIP $200.00 LABOR TO BE TOLD THEY COULD NOT FIND A PROBLEM WITHT HE WIRING AND I WOULD HAVE TO LEAVE IT WITH THEM LONGER TO RESEARCH FURTHER. I TOOK IT TO A SECOND MECHANIC WHO TOLD ME IT WAS NOT THE WIRING THAT INFACT THE REFLECTORS ARE DEFECTIVE AND I SHOULD CALL NISSAN. ITS NOT A WARRANTY ISSUE AND THE ONLY FIX IS TO REPLACE THE ENTIRE HEADLIGHT ASSY AT $1,000.00 EACH. I DO NOT HAVE THAT KIND OF MONEY IF I DID I WOULD NOT BE COMMUTING 100 MILES A DAY TO HAVE A JOB. I HAVE READ ENDLESS COMPLAINTS ON THIS SAME ISSUE AND NOTHING IS BEING DONE. I EVEN FOUND WHERE A CLASS ACTION SUIT IS BEING DONE AND WAS TOLD THAT ONCE I FIX THE PROBLEM TO PLEASE SEND THEM MY DEFECTIVE LIGHTS FOR THEM TO FURTHER RESEARCH...REALLY!!!!

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2016
Apr 2018

NISSAN KNOWINGLY PUTS DRIVERS & PASSENGERS AT SERIOUS RISK OF INJURY AND DEATH SINCE NISSAN REFUSES TO RECALL AND REPLACE DEFECTIVE NISSAN HEADLIGHTS. NISSAN IS FULLY AWARE THAT NISSAN HEADLIGHTS ARE DEFECTIVE, AND THAT DRIVERS ARE UNABLE TO DRIVE SAFELY AT NIGHT DUE TO DEFECTIVE NISSAN HEADLIGHTS. DEFECTIVE NISSAN HEADLIGHTS ARE ESSENTIALLY THE SAME AS DRIVING WITH NO HEADLIGHTS AT ALL! *JS

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018
Apr 2018

HEADLAMPS STARTED TO GET DIMMER AND DIMMER. TOOK TO DEALERSHIP, WAS TOLD THE HEADLAMPS BOTH WERE DIM DUE TO THE REFLECTOR PART FADING OUT. WAS GIVEN A $1,288 QUOTE TO REPLACE ($366 FOR EACH HEADLAMP ASSY, PLUS $500 LABOR TO INSTALL). CALLED NISSAN CUSTOMER SERVICE - THE "REGIONAL REPRESENTATIVES, AFTER CONSULTING WITH THE DEALERSHIP, WOULD OFFER A 70% DISCOUNT". I CAN BUY THE REPLACEMENT HEADLAMP ASSY'S THROUGH MULTIPLE OUTLETS FOR $110-125). EVEN AT 70% I WOULD STILL BE PAYING OVER $450 FOR WHAT IS A DEFINITE SAFETY ISSUE FROM A DEFECTIVE PART. THE CAR CANNOT BE DRIVE AT NIGHT BECAUSE THERE IS INSUFFICIENT LIGHT TO SEE THE ROADS. THE CAR WAS PURCHASED NEW AND HAD 70,000 MILES ON IT. MY FIRST CHECK ON THE INTERNET LOCATED 91 OTHER COMPLAINTS FOR THE SAME PROBLEM, SAME MODEL AND YEAR, AND SAME COST!

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2018
Apr 2018

MY HEADLIGHT ON MY NISSIAN ALTIMA ON DEN IS TO LIGHT AT NIGHT I CANNOT SEE THE ROAD I HAVE TO PUT THEM ON BRIGHT TO SEE. THAT IS VERY DANGEROUS WHEN MEETING ANOTHER VEHICLE AND U CAN'T HARDLY SEE THE ROAD. IT COST ALSO 800.00 TO GET NEW LIGHT. EVERYONE I TALK TO WITH SAME MODEL CAR ARE HAVING SAME PROBLEM. COME HOME AFTER DARK I WAS MEETING ANOTHER CAR LIGHT ON DEN, ALSO HIT ANOTHER CAR ON THE ROAD.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2018
Mar 2018

FOR MORE THAN SECERAL MONTHS MY LIGHTING ON MY CAR HAS BEEN VERY DIM. ALMOST TO THE POINT OF I AM NOT FOR SURE IF MY LIGHTS ARE ON AT NIGHT OR NOT (BUT THEY STAY ON AUTOMATIC).

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Mar 2018

HEADLIGHTS ARE SO DIM YOU CANNOT SEE MORE THAN 2-3 FEET IN FRONT OF THE CAR. I HAVE REPLACED THE LIGHTS AND DOES NOT HELP. IT HAS BECOME SO BAD I ONLY DRIVE THIS VEHICLE AT NIGHT WHEN ABSOLUTELY NECESSARY. I HAVE ALSO NOTICE MANY REPORTS/COMPLAINTS ON THIS SAME TOPIC.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Mar 2018

THE EXTERIOR LIGHTING IS NEXT TO NONE. THIS IS VERY DANGEROUS WHEN DRIVING AT NIGHT. VIABILITY IS NEXT TO NONE. I WENT A HEAD AND CHANGED THE LIGHTS TO LED LIGHTS IMPROVED MAYBE 10 %. I HAVE ASKED OTHER OWNERS AND THEY SAY THE SAME THING. LIGHTING SHOULD BE ADDRESS SINCE THIS IS A SAFETY EQUIPMENT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2015
Feb 2018

THE LOW BEAM HEADLIGHTS HAVE BECOME SO DIM THEY DO NOT ILLUMINATE THE ROAD ANY BETTER THAN THE PARKING LIGHTS. NEW BULBS DO NOT SOLVE THE PROBLEM. NISSAN CLAIMS THERE IS A DEFECT IN THE FILM COATING OF THE PROJECTORS, BUT THEY WILL NOT FIX THE VEHICLE. THIS IS AN EXTREME SAFETY PROBLEM.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2018
Feb 2018

HEADLIGHTS ARE NOT SAFE TO DRIVE AT NIGHT. AFTER A FEW YEARS THE VEHICLES LIGHTS FAIL AND YOU CAN NOT REPLACE THE BULBS TO GET YOUR LIGHTS TO WORK. THE DESIGN IS FLAWED AND MAKES THE OWNER HAVE TO REPLACE THE WHOLE HEADLIGHT ASSEMBLY TO BE ABLE TO SAFELY DRIVE AT NIGHT AGAIN. THE LIGHTS ARE SO DIM THAT IT DOES NOT EVEN LOOK LIKE YOU HAVE YOUR HEADLIGHTS ON.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2018
Jan 2018

HEADLIGHTS ARE TOO DIM. VISIBILITY APPEARS TO BE LIMITED TO MAYBE 50 FEET. I HAVE DIFFICULTY SEEING SEE ROAD MARKINGS (SUCH AS DIVIDING LINES) AND MEDIAN CURBS WHEN CROSSING INTERSECTIONS -- ESPECIALLY IN RAINY CONDITIONS. I NOTICED THIS BECAUSE I HAVE RENTED COMPARABLE VEHICLES WHILE ON TRAVEL AND DID NOT HAVE THIS ISSUE. I RECENTLY BLEW THE DRIVER'S SIDE FRONT TIRE BECAUSE I COULD NOT SEE THE MEDIAN CURB WHILE CROSSING AN INTERSECTION.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Jan 2018

THE HEADLIGHTS ARE BARELY VISIBLE ON LOW BEAM. SPOKE TO DEALERSHIP AND THEY ACKNOWLEDGE THIS IS A KNOWN PROBLEM, BUT NISSAN WILL NOT STAND BEHIND THE PROBLEM AND FIX IT. THE PROJECTOR FILM INSIDE THE HEADLIGHT ASSEMBLY IS FAILING AND THE ONLY WAY TO FIX IT IS REPLACE THE ENTIRE ASSEMBLY, AROUND $1,000. WITH THIS LACK OF HEADLIGHT PROJECTION, YOU ARE OUT DRIVING YOUR VISIBILITY WHEN YOU ARE TRAVELING OVER 25 MPH. THIS IS A SIGNIFICANT HAZARD FOR THE DRIVER, AS WELL AS ANY PEDESTRIANS YOU MAY DRIVE UPON AND NOT SEE UNTIL IT MAY BE TOO LATE. I'M LOOKING FOR THE NSTFB TO STEP UP AND FORCE NISSAN TO STAND BEHIND THIS KNOWN PROBLEM.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Dec 2017

LOW BEAM HEADLAMPS ARE DANGEROUSLY DIM. ANY SPEED OVER 30 MPH IS OVERDRIVING THE LOW BEAMS. ALMOST HIT A DEER THAT WAS 300' IN FRONT OF ME BECAUSE I DIDN'T SEE IT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2017
Nov 2017

MY 2013 NISSAN ALTIMA HAS DANGEROULSY DIM HEADLIGHTS. I HAVE CHANGED THE BULBS 4 TIMES NOW AND THERE IS NO CHANGE. WE TOOK IT TO A NISSAN DEALERSHIP, THE TECHNICIAN SAID THAT IT IS A KNOWN MANUFACTURING DEFECT AND HE RECOMMENDED LED BULBS. I CHANGED THE BULBS AGAIN TO LED ONES AND NOTHING CHANGED. I CANNOT SEE MORE THAN A CAR LENGTH IN FRONT OF MY CAR AT NIGHT. WHEN A CAR IS BEHIND ME WITH REAL HEADLIGHTS, IT THROWS A SHADOW AND MAKES IT MORE DIFFICULT TO SEE IN FRONT OF THE CAR. I CANNOT SEE WHERE I AM TURNING AND I AM AFRAID I AM GOING TO HIT A PEDESTRIAN OR RUN OFF THE ROAD BECAUSE OF SUCH POOR VISIBILTY FROM THE DIM HEADLIGHTS. NISSAN IS AWARE OF THIS DEFECT. I HAVE READ COMPLAINTS FROM MANY OTHER ALTIMA DRIVERS WHO HAVE THE SAME DANGEROUS ISSUE. THERE IS A DEFECTIVE REFLECTIVE FILM IN THE LIGHT PROJECTOR THAT PEELS AND DOESN'T PROJECT THE LIGHTS CORRECTLY. THIS ISN'T A WARRANTY ISSUE, IT IS A SAFETY ISSUE. THE TECHNICIAN SAID THERE IS NO "FIX" FOR THIS ISSUE WITHOUT CHANGING OUT THE WHOLE ASSEMBLY. VERY DANGEROUS DRIVING AT HIGHWAY SPEEDS WITH ONLY A CARLENGTH OF LIGHT IN FRONT AND NONE TO THE SIDES. THIS SHOULD BE A RECALL BECAUSE OF THE DANGER IT POSES TO DRIVERS AND OTHER ON THE ROADS. IT IS A KNOWN DEFECT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2015
Nov 2017

THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. I HAVE AND THE BULBS CHANGED TWICE. AFTER CHANGING THEM IT MADE NO DIFFERENCE IN THE BRIGHTNESS OF THE LOW BEAM. I HAVE TALKED TO THE SERVICE DEPARTMENT AT NISSAN WHERE OUR CAR IS SERVICED AND HE HAS STATED THAT THEY HAVE ALSO HAD SEVERAL COMPLAINTS ABOUT PEOPLE HAVING PROBLEMS WITH LOW BEAM. AFTER GETTING ONLINE AND CHECKING OUT TO SEE WHAT PEOPLE HAVE SAID IT APPEARS THE LIGHT ASSEMBLY HAS TO BE REPLACED WHICH RUN SOMEWHERE BETWEEN 700 TO $1,000 AT THE DEALERSHIP. THE CAR IS ACTUALLY UNSAFE TO DRIVE AT NIGHT UNLESS I USE MY HIGH BEAMS AND THIS HAS BEEN CAUSING A PROBLEM TO THE OTHER CARS THAT ARE ON THE ROAD. IT'S WAY TOO DANGEROUS TO DRIVE IT IN THIS CONDITION SO I'VE BEEN LOOKING AT HAVING TO PURCHASE AFTERMARKET REPLACEMENT ASSEMBLIES BECAUSE THEIR COST IS MUCH LESS THAN THE DEALERSHIPS. I'M ASSURED THAT NISSAN IS AWARE OF THIS PROBLEM BUT DOES NOT WANT TO DO ANYTHING TO CORRECT IT.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Nov 2017

I THINK ITS SAD THAT NISSAN HAS REC'D SEVERAL COMPLAINTS VERY POOR VISIBILITY ON THE LOW BEAM HEADLIGHTS AND WILL DO NOTHING TO REPLACE THESE HEADLIGHTS FOR CUSTOMERS. I NOTICED THAT THE LIGHTS PROJECTED FAR LESS THAN ANY VEHICLE I HAVE EVER OWNED. NISSAN CLAIMS ITS OXIDATION BUT IT IS NOT. THEY REFUSE TO FIX, AND I HAVE HAD THIS ISSUE WITH THE CAR SINCE ABOUT 60,000 MILES. I DEALT WITH IT FOR A LONG TIME BUT IT PROGRESSIVELY GOT WORST AND NOT I CANT SEE 5 FEET IN FRONT OF ME WITHOUT HAVING TO TURN ON MY HIGH BEAMS. I AM VERY UNCOMFORTABLE WITH THIS. THERE SHOULD BE A RECALL FOR THIS! I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS WHILE DRIVING, BECAUSE OF THE POOR VISIBILITY.LOW BEAM LIGHTS ARE INSUFFICIENT FOR SAFE NIGHT TIME DRIVING AND THE LIGHTS ARE BURNING THE INTERNAL FILM. THE LIGHT BEAM THEN HITS THE FILM & REFRACTS AWAY FROM THE FRONT OF THE CAR. REPLACING THE ACTUAL HEADLIGHT DOES NOTHING TO FIX THE PROBLEM BECAUSE I HAVE FRIENDS WITH SAME CAR THAT HAVE TRIED AND NO FIX. PLEASE HELP!! I ALMOST CRASH MY CAR AROUND A TURN THE OTHER NIGHT DUE TO THE LOW VISIBILITY. NISSAN WILL NOT COVER UNDER MY WARRANTY AND I WILL BE CALLING CORPORATE TODAY. I CANNOT AFFORD TO FIX THIS AND ITS NOT FARE BECAUSE THIS IS A RE CALL ISSUE!

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017

Trend Over Time

Complaints by year

Quick Summary

The 2013 Nissan Altima has 386 Exterior Lighting complaints on file. 7 crashes have been reported. Review the timeline above for detailed owner experiences.