2009 Nissan Maxima Suspension

The contact owns a 2009 Nissan Maxima. The contact stated while driving 65 MPH, the front end of the vehicle started shuddering uncontrollably. The contact was able to pull over to the side of the road. The contact was able to continue driving to the residence at 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000.

The contact owns a 2009 Nissan Maxima. The contact stated while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front-end mounting strut insulator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 09V358000 (Suspension) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2009 Nissan Maxima. The contact stated that while driving at 45 MPH, there was an abnormal sound coming from the suspension. The vehicle was taken to the dealer where it was informed that the VIN was not included in NHTSA Campaign Number: 09V358000 (Suspension) and he needed to pay out of pocket for the repairs. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle warranty had expired and referred the contact to the NHTSA Hotline. The failure mileage was 120,000.

I own a 2009 Maxima. I took the vehicle into a repair shop to diagnose a problem that i was experiencing with the suspension. The vehicle made a thumping noise on rough or bumpy road surfaces and felt as though the front end was going to break apart whenever I hit even a small pot-hole. I was told that the complete strut assembly as well as the lower control arms had to be replaced. I was also advised that my vehicle was unsafe to drive. The cost and labor to replace these parts is approx. $1,400. I can't afford to repair the vehicle at this time as I am unemployed due to Covid-19. I'm no mechanic but I will have to attempt to repair the vehicle myself.

I HAVE HAD TO REPLACE THE AXLE ON MY CAR IN 2013 AND IN 2019 WHICH HAS BEEN CRACKED EACH TIME. IT WAS STATIONARY AND I WAS HAVING MY BRAKES DONE.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, IT WAS DISCOVERED THAT THE REAR SWAY BAR HAD SNAPPED. THE CONTACT ALSO HEARD A CLICKING METAL SOUND WHILE DRIVING. THE DEALER (AUTONATION NISSAN LAS VEGAS, 5800 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 570-1013) STATED THAT THERE WAS NO RECALL AND THAT THERE WAS NO FAILURE WITH THE SWAY BARS. THE MANUFACTURER WAS CALLED AND PROVIDED A CASE NUMBER. THE MANUFACTURER CALLED BACK AND STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL OR CURRENT WARRANTY. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY, WHICH WAS NOT TRUE. THE FAILURE MILEAGE WAS 72,300.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE CONTACT'S HUSBAND HEARD A POP SOUND COMING FROM THE WHEELS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED WITHOUT WARNING AND THE PASSENGER SIDE TIRE WIRES WERE EXPOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

TAKATA INFLATORS WITH WHAT HAVING FRONT END STRUTS HAVE BEEN CRACKED VERY BADLY WHERE STEERING IS HARD TO MAINTAIN ON ANY PARTS OF DRIVING IS 100% BAD.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. ON SEVERAL OCCASIONS, WHILE DRIVING OVER BUMPS OR POTHOLES, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STRUT AREA OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN NISSAN (2046 VETERANS BLVD, DUBLIN, GA 31021 (478) 275-2660), BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

RATTLING, CRACKING, VIBRATION AND ROAD NOISE COMING FROM THE FRONT WHILE DRIVING ON THE ROAD AT ANY SPEED. NOISE WAS VERY NOTICEABLE IF ROAD WAS BUMPY. IN MY EMAILS WITH NISSAN THEY ONLY WOULD REFER ME TO A LOCAL DEALERSHIP, WHICH IS 1 HOUR AWAY. I FORWARD NISSAN DOCUMENTS FOUND ON THE INTERNET STATING THE THIS YEAR MODEL HAD STRUT AND SUSPENSION PROBLEMS. NISSAN COULD ONLY TELL ME TO SEE A LOCAL DEALER.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,687.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE SHOCK ABSORBERS NEEDED TO BE REPLACED AND MADE A LOUD RATTLING NOISE WHENEVER THE VEHICLE DROVE OVER UNEVEN PAVEMENT AND/OR BUMPS IN THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 49,000.

STRUT MOUNTS ARE CRACKED AND DISINTEGRATING POSING A DANGER OF LOSS OF CONTROL OF THE VEHICLE. THERE IS A RECALL FOR THIS, BUT NISSAN CLAIMS THAT MY CAR IS NOT PART OF THE RECALL.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE NEAR THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER FRONT STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOT WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STRUT INSULATOR ON THE DRIVER'S SIDE FRONT SUSPENSION AND PASSENGER'S SIDE FRONT SUSPENSION WERE BOTH FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.

WE PURCHASED A 2009 NISSAN MAXIMA AFTER DRIVING THE CAR HOME WE NOTICED A POPPING SOUND THAT WAS COMING FROM THE FRONT OF THE CAR. WE HAD IT CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE FRONT END. HE REPLACED THE STRUTS, AND A COUPLE OF THE OTHER PARTS. WHEN WE PICK THE CAR UP IT WAS MAKING MORE NOISE THE WHEN WE BROUGHT IT IN. THE MECHANIC TOOK A LOOK UNDERNEATH THE CAR NEAR THE WHEEL. HE HAD TO TAKE ONE OF THE PARTS OFF BECAUSE IT HAD MALFUNCTION. HE STATED IT WAS A FAULTY MALFUNCTION PART. HE REPLACED IT AND THE ONE SIDE STOP POPPING. WHILE THE PASSENGER FRONT WHEEL STILL MAKES A POPPING NOISE. I HAVE OWED A TOYOTA, HONDA AND I HAVE NEVER HAD SUCH AN ON GOING PROBLEM. AFTER READING THE ISSUES THAT EVERYONE IS HAVING WITH THE FRONT END. I THINK I HAVE MADE A MISTAKE BUYING A NISSAN. I HAVE ALSO REPLACED TO RIMS BECAUSE OF CRACKING AND WARPING. *TR

WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED IN TWO. SCARY!! THE NISSAN DEALERSHIP WHERE I HAD THE MAXIMA SERVICED ADMITTED THAT THIS IS A COMMON PROBLEM..."WE REPLACE A FRONT SPRING ON A '09-10' MAXIMA AT LEAST EVERY MONTH, OFTEN FOR A SURPRISED CUSTOMER." ESTIMATED COST TO REPLACE JUST THE FRONT SPRINGS (THEY RECOMMEND YOU DO AS A PAIR OR YOU WILL BE BACK FIXING THE OTHER SPRING REAL SOON) WAS $1,000.00, AND THIS PRICE DOES NOT INCLUDE THE STRUTS BEING REPLACED, --ONLY THE SPRING, STRUT BEARING, AND FRONT SPRING SEAT THAT CONTACT THE SPRING DIRECTLY ARE REPLACED FOR YOUR $1000 OUT-OF-POCKET. TO THE BEST OF MY KNOWLEDGE NISSAN HAS NOT ADMITTED THERE IS A COMMON PROBLEM WITH THE ORIGINAL FRONT SPRINGS...NO RECALL, NO TECHNICAL SERVICE BULLETIN, NO DISCOUNTED REPAIR COSTS, NOTHING. HOWEVER, PLEASE NOTE THAT THE NEW REPLACEMENT SPRING FROM NISSAN HAS BEEN REDESIGNED WITH A SUBSTANTIALLY THICKER GAUGE OF SPRING AND COMES WITH A NEW SUPERSEDED PART NUMBER TO REPLACE THE ORIGINAL SPRING PART NUMBER. I HAVE OWNED 5 NISSAN VEHICLES OVER THE PAST 3 DECADES AND THEY HAVE BEEN GOOD CARS OVERALL. I HAVE LOGGED OVER 500,000 MILES ON NISSANS IN TOTAL. IT SHOULD BE NOTED THAT EACH AND EVERY ONE OF THE SPRINGS (ON THE NON-MAXIMA NISSANS) I'VE OWNED HAS LASTED THE ENTIRE LIFE OF EACH VEHICLE. FOR A SPRING TO SNAP IN HALF WITHOUT WARNING AT 60,000 MILES IS UNACCEPTABLE AND DANGEROUS. NISSAN SHOULD BE COMPELLED TO ADDRESS THIS FRONT SPRING ISSUE FOR ALL MAXIMA OWNERS. TO ME THIS IS A BLACK EYE ON THE FACE OF AN OTHERWISE EXCELLENT AUTO MAKER. *TR

CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSAN TURNERSVILLE NJ. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DROVE OVER A BUMP AND HEARD AIR BLOWING OUT FROM ALL FOUR WHEELS AND THE VEHICLE BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V358000 (SUSPENSION) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

OUR VEHICLE BEGAN MAKING LOUD SQUEAKING/RATTLING SOUNDS UNDER OUR HOOD ON THE FRONT PASSENGER SIDE. WE NOTICED THE SOUNDS WERE GETTING LOUDER, SO MY HUSBAND DECIDED TO TAKE OUR VEHICLE INTO A NISSAN DEALERSHIP FOR OBSERVATION ON DECEMBER 24, 2013. WHILE AT THE DEALERSHIP, HE WAS TOLD VERY QUICKLY THAT THE SOUNDS WE HAD BEEN HEARING WERE THE RESULT OF THE CRACKING OF OUR SUSPENSION/STRUT INSULATOR. HE WAS ALSO TOLD THAT THE SAME CRACKING SUSPENSION/STRUT INSULATOR PROBLEM THAT WE ARE EXPERIENCING HAD AFFECTED MOSTLY ALL OF THE 2009-2010 MAXIMA MODEL VEHICLES THAT HAD BEEN MANUFACTURED, LAUNCHING A RECALL (NHTSA CAMPAIGN NUMBER 09V358000), EFFECTIVE SEPTEMBER 16, 2009. AFTER FINDING OUT THIS INFORMATION, WE CONTACTED NISSAN MOTOR ACCEPTANCE CORPORATION ON DECEMBER 24, 2013, BUT NMAC WAS CLOSED. ON DECEMBER 27, 2013, I CONTACTED A REPRESENTATIVE AT NMAC AND EXPLAINED THE ISSUES THAT WE ARE HAVING WITH OUR 2009 NISSAN MAXIMA, AND STATED THE ISSUES WE ARE EXPERIENCING ARE THE EXACT ISSUES THAT WERE DOCUMENTED AS A VEHICLE HAZARD UNDER THE NHTSA CAMPAIGN NUMBER 09V358000. I WAS TOLD BY THE REPRESENTATIVE THAT MY VIN # WAS NOT AFFECTED BY THIS RECALL; HOWEVER, I ASKED THE REPRESENTATIVE TO PLEASE EXTEND THE RECALL CAMPAIGN TO INCLUDE MY VIN #, SINCE OBVIOUSLY, MY NISSAN MAXIMA WAS ONE OF THE FIRST 2009 MODELS MANUFACTURED, AND IT IS CLEAR THAT WHATEVER PROBLEMS THE REST OF THE 2009 MODELS ARE EXPERIENCING, UNLESS THE FORMULA REGARDING HOW THE SUSPENSION/STRUT INSULATORS HAD BEEN MANUFACTURED WHEN I PURCHASED MY VEHICLE HAD CHANGED, THEN THERE IS NO WAY MY VEHICLE COULD NOT HAVE BEEN AFFECTED. AFTER SEVERAL DAYS OF COMMUNICATION BACK AND FORTH WITH THE NISSAN REPRESENTATIVE, WE WERE TOLD TODAY THAT NISSAN WILL NOT EXTEND THE RECALL TO INCLUDED MY VIN # BUT WILL ONLY OFFER TO PAY 1/2 THE COST OF THE PARTS ONLY, NO LABOR COSTS. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY THE DEALER, IT WAS FOUND THAT THE PASSENGER'S SIDE FRONT STRUT MOUNT WAS FRACTURED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V358000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT REMAIN STRAIGHT. THE FAILURE CAUSED DIFFICULTY WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE STRUT MOUNTS HAD FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V358000 (SUSPENSION), BUT THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,596 AND THE CURRENT MILEAGE WAS 55,633. UPDATED 8/26/13 *CN

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL POP COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V358000- SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 45,000.