2003 Nissan Murano Seats
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
DRIVERS SEAT ON 2003 MURANO MOVES FORWARD WHEN STOPPING. I HAVE COMPLAINED ABOUT IT AND NISSAN HAS SAID THERE IS A SMALL CRACK IN THE METAL TRACK WHICH WOULD COST $2,000 TO REPAIR. HOWEVER, A SHORT TIME LATER I NOTICED A PLASTIC RAIL PROTRUDING AT THE BACK OF THE SEAT BOTTOM WHEN THE SEAT WAS MOVED FORWARD. NISSAN RE-INSTALLED THE PIECE AND, FOR THE MOST PART, THE SLIPPING HAS STOPPED. I THOUGHT IT WAS IMPORTANT TO LET OWNERS HAVING SIMILAR PROBLEMS KNOW THAT THE MOVEMENT THEY ARE EXPERIENCING COULD BE CAUSED BY THIS LOOSE PLASTIC RAIL, AND NOT A CRACK IN THE METAL TRACK. *TR
I WAS DRIVING MY 2003 NISSAN MURANO, WHEN ALL AT ONCE MY DRIVER'S SEAT BRACKET BROKE FROM UNDERNEATH. NOW I HAVE A ROCKING CHAIR DRIVERS SEAT - NO CONTROL. I CONTACTED MY DEALERSHIP AND NISSAN ( I HAD ONLY MADE ONE PAYMENT ON THE CAR) 1000.00 -2,000.00 REPLACEMENT SEAT THEY WILL NOT REPAIR DUE TO SAFETY ISSUES. OK NOW THE PROBLEM SEEM TO BE IN THE MANUFACTURING OF THE SEAT. WILL YOU HELP ME? *TR
2003 NISSAN MURANO - DRIVERS SEAT FRAME BROKE WHILE DRIVING, TURN A CORNER - ALMOST LOST CONTROL OF VEHICLE. *TR
NISSAN 2003 MURANO-DRIVER SEAT IS ROCKING SIDE TO SIDE WHEN DRIVING. SEAT IS MAKING LOUD CREAKING SOUND WHEN DRIVING. ESPECIALLY NOISY WHEN MAKING TURNS OR COMING TO A STOP. *TR
2003 NISSAN MURANO. DRIVER'S SEAT FRAME BROKE, CAUSING SEAT TO PITCH DOWN AND TO THE LEFT. VEHICLE HAS APPROX. 69,000 MILES. ALL DRIVER'S UNDER 200 LBS. *TR
DRIVER'S SIDE CAR SEAT BRACKET BROKE ON NISSAN MURANO. THANK GOODNESS WE WERE NOT DRIVING, STOPPING SUDDENLY OR HAVING IMPACT WITH ANOTHER VEHICLE OR OBJECT. THIS IS A TRUE SAFETY ISSUE. SINCE VEHICLE IS OUT OF WARRANTY, NISSAN RESPONDED THAT WE ARE RESPONSIBLE FOR THE $1150.00 REPAIR. A REPAIR FOR SOMETHING THAT TRULY MUST BE DUE TO A LACK OF QUALITY/DEFECTIVE PART. *TR
I WAS DRIVING MY 2003 NISSAN MURANO ON THE HIGHWAY IN NORMAL TRAFFIC AND I HEARD A POP AND MY DRIVER SEAT DROPPED SLIGHTLY TO THE RIGHT. ONCE I STOPPED THE VEHICLE I LOOKED UNDER THE SEAT TO INVESTIGATE, I DIDN'T SEE ANYTHING LOOSE OR BROKEN OFF. I THEN TRIED TO MOVE THE SEAT AND THE SEAT EASILY MOVES OFF OF THE FLOOR AND UP TO THE LEFT SIDE OF THE VEHICLE. I IMMEDIATELY FELT THAT THIS WAS A SAFETY ISSUE IN DRIVING THE CAR. I WAS THANKFUL THAT THE SEAT DID NOT MOVE DRAMATICALLY WHILE I WAS DRIVING AS I AM SURE THIS WOULD HAVE CAUSED AN ACCIDENT. THE FAILURE OCCURRED THE ONE TIME BUT THE SEAT NOW CONTINUALLY MOVES IF MAKING A FAST STOP. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR AND AT THIS POINT WE HAVE BEEN TOLD THE COST WILL NOT BE COVERED BY WARRANTY OR RECALL AND WILL BE AT LEAST $1000. THE DEALER EXPLAINED THE PROBLEM AS A CRACKED SEAT FRAME. IF THE SEAT FRAME IS CRACKING DURING NORMAL USE WITH AN AVERAGE SIZE PERSON (125 LBS) I CAN'T IMAGINE HOW THE SEAT WOULD HANDLE A FULL ON ACCIDENT, ESPECIALLY IF THE FRAME IS ALREADY CRACKED. NOT TO MENTION THE SEAT FRAME CRACKING COULD CAUSE THE ACCIDENT. *TR
THE DRIVER'S SEAT ON MY 2003 MURANO CONTINUES TO MOVE FORWARD SLIGHTLY AT EVERY STOP. THE CONDITION HAS BEEN GETTING WORSE BY THE MONTH. I HAVE HAD THE SEAT LOOKED AT BY THE DEALER AND WAS TOLD THE "MOVEMENT" WAS WITHIN ACCEPTABLE STANDARDS. WHAT IS AN ACCEPTABLE STANDARD FOR SEAT MOVEMENT? *TR
2003 NISSAN MURANO SL AWD DRIVER POWER SEAT PROBLEM. IT ONLY MOVES ONE SIDE. RIGHT SIDE OF THE SEAT MOVES WHILE LEFT SIDE REMAINS STILL. FAILURE IN MOVING FWD AND BACK ON LEFT SIDE TRACK OR RAIL. *TR
MY DRIVERS SIDE SEAT SUDDENLY MADE A METALLIC POPPING NOISE AND MY SEAT TILTED BACKWARDS WHILE I WAS DRIVING. UPON INVESTIGATING THE PROBLEM, THINKING PERHAPS A BOLT HAD LOOSENED, DISCOVERED THAT THE SUPPORT BARS FOR THE SEAT HAD COMPLETELY BROKEN AWAY FROM THE SEAT. I AM DISMAYED BY THE NUMBER OF COMPLAINTS I FOUND ON THE INTERNET WITH THE EXACT SAME PROBLEM. MY DEALER SAID HE HAS TO FIX ONE EVERY COUPLE OF MONTHS. I AM NOW PROPPING MY SEAT UP WITH THREE REAMS OF PAPER. THIS IS A SERIOUS SAFETY ISSUE! *TR
TRAVELING AROUND CURVE IN ROAD. DRIVERS SIDE SEAT FRAME BROKE. ALMOST CAUSED ME TO LOSE CONTROL OF MY CAR. IN RESEARCHING, I FOUND THIS IS A KNOWN PROBLEM AND THE DESIGN OF THE REPLACEMENT PART HAS SINCE CHANGED. *TR
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT TILTED TOWARDS THE LEFT WHENEVER THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED THAT THE METAL SUPPORT BAR UNDERNEATH THE SEAT BROKE IN HALF. THE TECHNICIAN INFORMED HIM THAT THE SUPPORT BAR COULD NOT BE WELDED TOGETHER; AND THE SEAT FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE FAR MORE CURVES AND HILLS THAN THOSE IN FL. TODAY THE SEAT BACK FELL BACKWARDS AS I WAS DRIVING. I PULLED OVER AND NOTICED THAT THE LOWER SUPPORT BRACKET, JUST ABOVE THE SEAT TRACK, FOR THE SEAT HAD SPLIT IN HALF. I CALLED MY LOCAL DEALER AND WAS TOLD I HAD TO MAKE AN APPOINTMENT TO LOOK IT OVER. ONLINE I WAS QUICKLY ABLE TO FIND MANY WEBSITES SPEAKING OF SIMILAR INCIDENTS AND SOME HAD THE EXACT OUTCOME AS THAT OF MY SEAT. I ALSO NOTED NHTSA ACTION NUMBER PE08065. I WAS EXTREMELY DISAPPOINTED IN MY CAR, WHICH UPTO THIS POINT I HAD FULL CONFIDENCE IN. I DON'T THINK I WILL BE RECOMMENDING THIS CAR OR ANY OTHER NISSAN FOR THAT MATTER. *TR
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. HE STATED THAT WHILE DRIVING 55 MPH, THE DRIVERS SEAT COLLAPSED AND FELL TO THE LEFT SIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000.
2003 NISSAN MURANO FRONT DRIVER SEAT BROKE WHILE DRIVING. NOW ROCKS BACK AND FORTH. *TR
MY NISSAN MURANO 03 I TOOK MY CAR IN FOR OIL CHANGE AND WHEN I TOOK IT OUT MY DRIVER SEAT WOULDN'T MOVE FORWARD OR BACK IT WASN'T THAT WAY WHEN IT WENT IN AND THE DEALER SAID IT IS A GEAR ON THE RAIL COST $700.00 ALSO AT THE SAME TIME THERE IS SOME ROCKING IN MY SEAT THEY SAID ITS A BEGINNER OF A CRACK RAIL , THE COST TO REPLACE $1200.00 SOUNDS DANGEROUS AND WOULD THINK NISSAN TO RECALL THESE PROBLEMS WITH THE SEATS WHICH CAN BE DANGEROUS IF STOPPING SUDDENLY THEY SHOULD RECALL AND GO AFTER THE SUPPLIER OF THE STEEL . WHY MAKE THE CITIZENS PAID FOR THERE MISTAKES. *TR
2003 MURANO DRIVER SEAT ASSEMBLY HAS BROKEN FOR THE SECOND TIME IN DIFFERENT LOCATION. FIRST TIME WAS UNDER THE FRONT PART OF THE SEAT STEEL SUPPORT ROD WAS DISLODGED FROM STEEL SEAT SUPPORT ABOUT A MONTH AGO AND I HAD TO HAVE IT WELDED BACK TOGETHER. NOW THE BACK STEEL SUPPORT HAS BROKEN. NISSAN DEALERS SAY IT IS NOT COVERED IN ANY WARRANTY THEY HAVE AND IT WILL COST APPROXIMATELY 1000.00 FOR THEM TO ORDER A NEW SEAT AND INSTALL IT. I'VE READ MULTIPLE OTHER COMPLAINTS ON THIS VERY SAME ISSUE AND THIS IS VERY CONCERNING AS THIS IS CLEARLY A SAFETY ISSUE THAT NISSAN CHOOSES TO IGNORE. PLEASE ADVISE. *TR
SEAT ROCKS WONT MOVE UP AND DOWN. *TR
THE DRIVER SEAT HAS BECOME LOOSE AND "ROCKS" FORWARD AND BACK. THE DRIVER SEAT "ROCKS" ON THE PIVOT OF THE FRONT-LEFT AND REAR-RIGHT. THE ROCKING MOTION OCCURS DURING VEHICLE ACCELERATION AND BRAKING. THE SEAT FAILED ABOUT 1 MONTH AFTER EXTENDED WARRANTY EXPIRED. I CANNOT AFFORD THE $1200 REPAIR AT THIS TIME. THE UNSECURED SEAT IS DANGEROUS AND THE OPERATOR IS SUBJECT TO INJURY OR DEATH IN THE EVENT OF A CRASH. THE SEAT IS ALSO A DISTRACTION WHILE OPERATING THE VEHICLE, AS AN AUDIBLE SNAP IS HEARD ALONG WITH A JOLTING FORCE CAUSING A SLIGHT REPOSITION OF MY BODY. *TR
ON 14 SEP 09 TOOK CAR (03 NISSAN MURANO) INTO LOCAL NISSAN DEALERSHIP TO FIGURE OUT WHY DRIVER SIDE SEAT WHEN SITTING ON THE SEAT WOULD GO TO THE FLOOR. INITIALLY I THOUGHT THAT A SPRING IN THE SEAT HAD WORN OUT; BUT I WAS TOLD BY THE DEALERSHIP SERVICE REPRESENTATIVE THAT THE RAIL SYSTEM THAT THE SEAT WAS FIXED TO HAD CRACKED AND THE COST WOULD BE $800.00 TO REPAIR. HOW DOES A STEEL RAIL SYSTEM CRACK? I WAS ALSO INFORMED BY THE NISSAN SERVICE REPRESENTATIVE THAT THIS WAS A POTENTIAL SAFETY HAZARD BECAUSE THE SEAT WAS NOT SECURELY FASTENED AND WOULD ROCK FROM SIDE TO SIDE. *TR
2003 NISSAN MURANO FRONT SEAT FRAME BROKEN RIGHT REAR BACK SIDE. CAR HAS 74K MILES, THIS IS SECOND TIME. FIRST TIME AT ABOUT 10 OR 15K MILES. *TR
I HAVE A 2003 NISSAN MURANO WITHIN THE FIRST THREE YEAR OF OWNERSHIP THE DRIVERS SEAT HAS BROKEN WHILE DRIVING NORMALLY WHEN MAKING A RIGHT HAND TURN. I'VE OWNED THE CAR NOW FOR 5 YEARS HAVE 52K MILES ON IT AND THIS HAS NOW HAPPENED THREE TIMES. THE FIRST TIME IT WAS FIXED ANDUNDER WARRANTY THE SECOND TIME IT WAS FIXED BUT I WAS CHARGED AND THE THIRD TIME JUST HAPPENED ON FEB 7 2009 THE SECOND FIX LAST EDONLY 1 WEEK OVER 1 YEAR. WHICH NEGATES THE REPAIR WARRANTY. I AM UNSURE HOW THIS WILL BE FIXED BUT A DRIVER CAN AND I HAVE LOST CONTROL F THE VEHICLE AS THE SEAT DROPS BACK AND YOU FALL BACKWARD. THIS COUL;D CAUSE AN ACCIDENT AND A POTENTIAL FATAL SITUATION. A SEAT IN A CAR SHOULD NOT REEK ONCE A YEAR. *TR
DRIVERS SIDE SEAT APPEARS TO HAVE COME LOOSE FROM THE FLOOR FROM THE LEFT SIDE. *TR
DRIVER'S SEAT BROKE WHILE MY WIFE {160 POUNDS} WAS DRIVING. SEAT LEANED HARSHLY TO THE LEFT. THE SEAT BRACKET MUST NOW BE REPLACED - $1200 REPAIR BILL. *TR
ON MY 2003 NISSAN MURANO OVER SUDDEN DRIVER'S SEAT WENT BACK AND TO THE LEFT WITH POPPING NOISE, NOW THE SEAT FEELS LIKE A ROCKING CHAIN, I LOOKED UNDER AND SAW A STEEL BRACKET WAS BROKEN RIGHT AT THE BENT. SAFETY ISSUE - NO DOUBT!!! *TR
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Common problems reported
Quick Summary
The 2003 Nissan Murano has 103 Seats complaints on file. Review the timeline above for detailed owner experiences.