2005 Nissan Murano Latches/Locks
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
2005 NISSAN MURANO POWER LOCK PROBLEMS. 3 OUT OF THE 4 LOCKS HAVE FAILED. THEY ONLY WORK ABOUT 50% OF THE TIME CAUSING SAFETY CONCERNS FOR PASSENGERS IN THE CAR. *TR
DRIVER SIDE DOOR LOCK IS DIFFICULT TO LOCK AND UNLOCK BY HAND. THE AUTOMATIC KEY FOB IS UNABLE TO BE USED, ALSO. THIS OCCURS EVERY DAY, AND I AM CONCERNED IF THERE IS A CRASH THE DRIVER WILL BE TRAPPED. I AM FEARFUL ALSO OF DRIVING WITH MY CAR DOOR UNLOCKED. UPDATED 11/16/10*BF *TR
DOOR LOCK FAILS TO OPEN OR CLOSE ELECTRONICALLY. *TR
THREE OF THE DOOR ACTUATORS THAT CONTROL THE AUTOMATIC LOCKS ON MY 2005 NISSAN MURANO ARE NOT WORKING. ONE OF THEM HAS BEEN BROKEN FOR A YEAR, THE OTHER TWO JUST WENT. THIS IS A SAFETY ISSUE, AND JUDGING FROM HOW MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE SAME CAR, NISSAN SHOULD PROVIDE REPLACEMENTS FOR THESE. IF I DO IT MYSELF IT WILL COST WELL OVER $1,000, AND THERE'S NO TELLING WHEN THE OTHER TWO LOCKS WILL GO. RIGHT NOW, THE TWO DOOR LOCKS THAT ARE BROKEN HAVE TO BE OPENED FROM INSIDE MANUALLY. THE BACK TAILGATE CANNOT OPEN AT ALL, AS THE ACTUATOR IS THE ONLY WAY I KNOW OF BEING ABLE TO UNLOCK IT. *TR
I AM HAVING THE PROBLEM ON MY 05 NISSAN MURANO, THE PASSENGER FRONT DOOR DOES NOT LOCK OR UNLOCK WITH THE REMOTE. THIS IS BIG SAFETY ISSUE. YESTERDAY MY GAS DOOR FAILED ON ME ONES. *TR
THE 2005 NISSAN MURANO WE OWN WAS PURCHASED USED. SINCE WE HAVE HAD IT (ALMOST A YEAR) THERE HAVE BEEN ELECTRICAL PROBLEMS THAT HAVE MAINLY AFFECTED THE DOOR LOCKS. IT HAS COME TO OUR ATTENTION THAT THESE PROBLEMS HAVE AFFECTED MANY OTHER NISSAN MURANO OWNERS. BECAUSE OF THIS ISSUE, WE CANNOT USE THE UNLOCK THE DOORS USING THE REMOTE AND FURTHER, THE DOORS DO NOT UNLOCK USING THE UNLOCK SWITCH INSIDE THE VEHICLE. ONE OF THE MAIN SAFETY CONCERNS IS THAT OF LATE I HAVE NOT BEEN ABLE TO OPEN THE DRIVER DOOR ON A REGULAR BASIS BECAUSE THE LOCK HAS MALFUNCTIONED AND HAVE HAD TO EXIT THE VEHICLE FROM OTHER DOORS. I HAVE FIBROMYALGIA AND THE EXTRA EXERTION TO TRY TO LEAVE THE CAR IS BOTH UNWANTED AND PAINFUL. IN CASE OF AN ACCIDENT OR SOME OTHER EVENT WHERE THE DRIVER'S DOOR WOULD BE THE ONLY CHOICE OF ESCAPE IT IS EXTREMELY POSSIBLE THAT I WOULD BE LOCKED IN THE CAR AND UNABLE TO GET OUT BECAUSE OF THE LOCKS. THE DEALERSHIP HAS CONTINUALLY REFUSED TO ACCEPT RESPONSIBILITY FOR THE ELECTRICAL PROBLEM EVEN THOUGH THEY ACKNOWLEDGE THAT IT OCCURS IN MANY OF THE MURANO MODEL CARS AND WANT TO CHARGE WELL OVER $1000 TO FIX THE DOOR LOCKS. WE ARE STILL TRYING TO FIND A MORE AFFORDABLE AND REASONABLE SOLUTION TO THE PROBLEM BUT HAVE BEEN UNSUCCESSFUL THUS FAR. I AM OFTEN UNWILLING TO DRIVE THE CAR OUT OF FEAR FOR MY SAFETY AND WILL SOMETIMES DRIVE MY HUSBAND'S CAR INSTEAD, INCONVENIENCING HIM.
'05 NISSAN MURANO-THE DOOR LOCKS ON MY '05 NISSAN MURANO DO NOT ALWAYS LOCK/UNLOCK ELECTRONICALLY. SOMETIMES THEY WILL LOCK AND SOMETIMES THEY WILL NOT. I HAVE NOT BEEN ABLE TO CONSISTENTLY REPRODUCE THE PROBLEM BUT IT SEEMS THAT THE DOOR LOCK ACTUATOR IS GETTING WEAK OR SOMETHING IS PREVENTING THE PROPER CURRENT FROM GETTING TO THE ACTUATOR. IT COULD BE A COMBINATION OF THE TWO PROBLEMS, SENDING WEAK CURRENT OVER TIME HAS CAUSED THE DOOR ACTUATORS TO BECOME WEAK, AND AS A RESULT MAGNIFIED THE CURRENT PROBLEM. REGARDLESS OF WHAT HAS CAUSED THE PROBLEM, THE FACT IS, THERE ARE MULTIPLE PEOPLE HAVING THE ISSUE, AND IT IS NOT AS A RESULT OF NORMAL WEAR AND TEAR. THIS IS A MANUFACTURING OR DESIGN FLAW AND THEREFORE SHOULD BE ADDRESSED BY NISSAN. THIS IS ONE OF THE MOST BASIC FUNCTIONS OF THE CAR AND IT DOES NOT PERFORM RELIABLY. I CANNOT EVEN BEGIN TO EXPRESS THE SAFETY ISSUE OF THINKING THAT A DOOR IS LOCKED WHEN IT IS NOT. AND IF THERE IS A BIGGER ELECTRICAL PROBLEM, THEN IT MOST DEFINITELY NEEDS TO BE ADDRESSED. *TR
FOUR OUT OF FIVE OF THE DOOR LOCKS ON MY 2005 NISSAN MURANO DO NOT WORK AND THE DRIVERS SIDE SUN VISOR FALLS DOWN EVERYTIME THE CAR MOVES. BOTH ARE SERIOUS SAFETY ISSUES. *TR
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE VEHICLE WAS PARKED AND THE CONTACT STATED THE FRONT DRIVER AND PASSENGER SIDE DOORS WOULD NOT LOCK OR UNLOCK. THE AUTOMATIC LOCKS FAILED TO FUNCTION WHEN ENTERING OR EXITING THE VEHICLE. THE DOOR LOCKS ALSO WOULD NOT FUNCTION MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE LOCK ACTUATORS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT HAD CONCERN ABOUT THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS REJECTED FROM THE SYSTEM. UPDATED 10/05/10. *LJ
THE DOORS DO NOT UNLOCK BY ANY ELECTRONIC SIGNAL FROM THE PANEL OR HAND HELD DEVICE, MAKING THE MATTER WORSE FOR THE BACK DOOR WHICH CAN'T BE UNLOCKED PERIOD. SINCE THERE IS NO MANUAL OVERRIDE TO OPEN THE BACK DOOR, THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE REPAIRED AND REDESIGNED BY NISSAN AS THE RESPONSIBLE PRODUCER OF THE VEHICLE. *TR
FAILURE OF ONE OR MORE DOOR LOCKS TO RESPOND TO ELECTRIC LOCK BUTTON OR INTELLIGENT KEY. INTERMITTENT AT FIRST, BUT THEN TWO DOORS FINALLY CEASED RESPONDING. REPLACEMENT OF ACTUATOR REQUIRED. RESEARCH CONDUCTED ONLINE INDICATES THAT MALFUNCTION OF DOORLOCKS WITHIN THE FIRST 5 YEARS OF A NISSAN VEHICLE'S LIFE IS COMMON. IN ADDITION, IT WAS DISCOVERED THAT A LOCAL DEALERSHIP MAINTAINS AN INVENTORY OF REPLACEMENT ACTUATORS FOR ALTIMAS. FORTUNATELY I HAVEN'T REQUIRED IMMEDIATE RESPONSE OF THE DOOR LOCKS TO PROTECT MY FAMILY IN AN EMERGENCY, HOWEVER, IT IS NOT OUT OF THE REALM OF POSSIBILITIES. THEREFORE, I HAVE BEEN REPLACING ACTUATORS IN EACH DOOR AS THEY FAIL. *TR
THE DOOR LOCK ACTUATORS ARE NOT WORKING ON MY 2005 NISSAN MURANO. I CAN OPEN THE TRUNK. *TR
POWER DOOR LOCK ACTUATOR FAILED AT 73,000 MILES, THIS EFFECTS BOTH PASSENGER AND REAR HATCH ACTUATORS WILL WORK IN COLD WEATHER. *TR
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH MY 2005 NISSAN MURANO. AROUND JUNE 1, 2010 I STARTED EXPERIENCING AN INTERMITTENT PROBLEM WITH THE POWER DOOR LOCK ON THE FRONT PASSENGER DOOR. AT THIS TIME THE POWER LOCKING ACTUATOR HAS COMPLETELY STOPPED WORKING AND THE DOOR HAS TO BE LOCKED OR UNLOCKED MANUALLY. FAILURE OF THE LOCKING MECHANISM CAN LEAD TO THE DOOR OPENING AT AN UNDESIRED TIME CAUSING INJURY OR DEATH TO PASSENGERS IN THE VEHICLE. THIS IS THE REASON FOR MY REPORT TO THE NHTSA. AFTER RESEARCHING THE ISSUE ON THE INTERNET I FOUND THIS IS A COMMON PROBLEM WITH THESE VEHICLES. I FEEL, AS DO OTHER PEOPLE I HAVE SPOKEN TO REGARDING THIS PROBLEM THAT NISSAN SHOULD BE HELD RESPONSIBLE FOR REPAIR OF THE ISSUE IF IN FACT IT IS A COMMON PROBLEM DUE TO A PARTS DEFECT. I AM HAVING THE INOPERATIVE LOCK REPLACED BUT HAVE FOUND OUT IN MANY INSTANCES ALL THE DOORS AT ONE TIME EXPERIENCE THIS PROBLEM. *TR
POWERLOCK FAILURE. *TR
I OWN A 2005 NISSAN MURANO SE AWD AND HAVE EXPERIENCED PROGRESSIVE PROBLEMS WITH MY DOOR LOCK ACTUATORS RESULTING IN AN UNSAFE VEHICLE PRESUMED TO BE SECURE. AT APPROXIMATELY 50K MILES, THE RIGHT FRONT PASSENGER DOOR LOCK BECAME INTERMITTENTLY INOPERATIVE WHEN USING EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. THEN, AT APPROXIMATELY 54K MILES, THE RIGHT REAR PASSENGER DOOR LOCK ALSO BECAME INTERMITTENTLY INOPERATIVE IN THE SAME MANNER. NOW, AT 59K MILES, ALL DOORS EXCEPT THE DRIVER'S DOOR DO NOT OPERATE WITH EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. RECENTLY, THE VEHICLE WAS TAKEN TO A NISSAN DEALERSHIP SERVICE DEPARTMENT, WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE DOOR LOCK ACTUATOR. FURTHER, I WAS TOLD THAT THE FRONT RIGHT DOOR LOCK ACTUATOR IS A CONTROL POINT FOR ALL OTHER DOOR LOCKS. THIS IS OF GREAT CONCERN AS I WAS ASSUMING, AS I'M SURE OTHERS HAVE, THAT I WAS DRIVING IN A SECURE VEHICLE WHEN IN FACT, I WAS UNSECURED FROM FOUR OTHER ENTRY POINTS TO MY VEHICLE. THIS POSES A THREAT TO MY AND ANY OF MY PASSENGERS' PRESUMED PERSONAL SAFETY FROM WOULD-BE ASSAILANTS GAINING ACCESS TO THE VEHICLE THROUGH LOCKS THOUGHT TO BE SECURE. THIS COULD ALSO HAVE SERIOUS - EVEN FATAL - RAMIFICATIONS IN THE EVENT OF AN ACCIDENT IF THE DOORS OF THE VEHICLE ARE THOUGHT TO BE LOCKED (HAVING NO REASON TO BELIEVE OTHERWISE), BUT WERE NOT. THIS CREATES THE SERIOUS POTENTIAL OF OCCUPANTS TO BE THROWN FROM A VEHICLE DOOR THAT COULD OPEN DURING AN ACCIDENT DUE TO FAULTY DOOR LOCK ACTUATORS. EVEN IN MY SHORT SEARCH ONLINE, I HAVE FOUND NUMEROUS CALLS FOR ACTION BY OTHER DRIVERS, PARTICULARLY OF THE 2004-2005 MODEL YEARS OF MY SAME VEHICLE. THIS IS NOT AN ISOLATED OCCURRENCE. IMMEDIATE CORRECTIVE REMEDIAL ACTION MUST BE TAKEN BY NISSAN USA TO RESOLVE THIS LIFE-THREATENING DEFECT. *TR
DOOR LOCKS ON MY 2005 NISSAN MURANO QUIT WORKING THROUGH KEY FOB, DRIVERS SIDE AND PASSENGER SIDE DOORS. ONLY WAY TO UNLOCK IS TO PUT KEY INTO DRIVER SIDE DOOR AND THEN MANUALLY UNLOCK ALL OTHERS, TO INCLUDE REAR HATCH. STARTED WITH FRONT PASSENGER DOOR AND THEN MADE ITS WAY AROUND THE CAR ONE DOOR AT A TIME. TOOK CAR TO NISSAN DEALERSHIP AND THEY TOLD ME IT WOULD COST HUNDREDS OF DOLLARS JUST TO DIAGNOSE THE PROBLEM SO I DIDN'T PURSUE. WANTING NISSAN TO FIX BECAUSE APPARENTLY THIS IS A COMMON OCCURRENCE. THANK YOU FOR YOUR TIME. *TR
ABOUT 8 MONTHS AGO I STARTED EXPERIENCING DOOR LOCK PROBLEMS. FIRST THE FRONT PASSENGER DOOR WORKED INTERMITTENTLY. NOW THE DRIVER DOOR AND REAR GATE WORK ABOUT 5% OF THE TIME, IF THAT. I BELIEVE THIS IS A SAFETY ISSUE. WHEN I FIRST CONTACTED THE DEALER THEY INDICATED THAT IT WAS NOT COVERED BY THE WARRANTY AND THAT I MAY NEED THE ACTUATORS REPLACED FOR EACH AFFECTED DOOR. NEEDLESS TO SAY, THE WORK ESTIMATE WAS UNACCEPTABLE TO ME (CAR HAD ALREADY EXCEEDED 75,000 MILES). *TR
JUST RANDOMLY, NOTHING OCCURRED TO CAUSE THIS ISSUE, MY LOCKS BEGAN ACTING UP ON MY 2005 NISSAN MURANO. IT RANDOMLY WILL NOT LOCK OR UNLOCK MY DOORS. THIS IS A HUGE ISSUE FOR ME BEING THAT I THOUGHT I WAS NOT GOING TO BE ABLE TO GET MY 3 MONTH OLD BABY OUT OF MY CAR. I HAD TO GO TO THE OTHER SIDE OF MY CAR AND CRAWL THROUGH. LUCKILY THOSE WERE UNLOCKED. BUT WHAT IT THEY HAD NOT, I WOULD HAVE HAD A SMALL BABY STUCK IN THE 100+ DEGREE CAR. *TR
SINCE SPRING 2009, OUR 2005 NISSAN MURANO PASSENGER DOOR LOCK HAS BEEN FAILING TO OPEN WHEN USING EITHER THE REMOTE KEY FOB OR THE DRIVER DOOR LOCK. ALSO REAR HATCH HAS BEEN SIMILARLY FAILING TO UNLOCK/LOCK. SITUATION HAS PROGRESSED FROM 20-30% OF THE TIME TO 90% OF THE TIME FAILING TO FUNCTION. *TR
ALL 5 OF THE DOOR LOCKS ON MY 2005 NISSAN MURANO HAVE FAILED WITHIN THE LAST YEAR. I REPLACED THE DRIVER'S DOOR LOCK ACTUATOR ASSEMBLY WHEN THE LOCK WOULD NOT LOCK OR UNLOCK WITH THE KEY FOB OR BUTTON ON THE DOOR. SINCE THEN ALL OF THE OTHER DOOR LOCKS, INCLUDING THE LIFT GATE, HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SAFETY ISSUE. IN THE EVENT OF AN EMERGENCY, SUCH AS A FIRE, I WOULD NOT BE ABLE TO UNLOCK ALL THE DOORS SO PASSENGERS COULD ESCAPE. IF I WERE BEING STALKED, I WOULD NOT BE ABLE TO LOCK ALL THE DOORS QUICKLY. THE DOOR LOCK PROBLEM THAT I HAVE DESCRIBED IS BEING EXPERIENCED BY 2004 - 2010 NISSAN MURANO AND MAXIMA OWNERS AROUND THE COUNTRY. NISSAN NEEDS TO RECALL THESE VEHICLES AND FIX THEM! *TR
THREE DOOR LOCKS DO NOT WORK PROPERLY ON 2005 NISSAN MURANO. *TR
PROBLEM WITH DOOR LOCKS ON 05 NISSAN MURANO OCCASIONALLY WORKING, OCCASIONALLY NOT. THIS IS COMPLETELY UNSAFE AND APPARENTLY A COMMON PROBLEM IN NISSAN VEHICLES. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. *TR
I HAVE A 2005 NISSAN MURANO AND THE DRIVERS SIDE DOOR LOCK ACTUATOR WILL NOT UNLOCK THE DOOR. *TR
ALL THE DOOR LOCKS ON MY '05 NISSAN MURANO DON'T WORK PROPERLY. THE PASSENGER DOORS HAVE TO BE LOCKED MANUALLY. THE LIFT GATE LOCK WORKS INTERMITTENTLY. THIS HAS BEEN GOING ON FOR OVER A YEAR. *TR
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Quick Summary
The 2005 Nissan Murano has 77 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.