114 complaints reported

2005 Nissan Murano Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
114
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2014

THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. I CAN BE DRIVING AND IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING. IN THE BEGINNING I THOUGHT IT WAS ONLY MY CAR BUT AFTER RESEARCHING AND TALKING WITH DEALERSHIP IT IS A COMMON MALFUNCTION. DEALERSHIP SAID THEY ARE AWARE BUT THE PROBLEM CANNOT BE FIXED BY RECALL BECAUSE NISSAN HAS NOT GIVEN THEM THE "OKAY." IN ORDER TO FIX PROBLEM A NEW VISOR WOULD NEED TO BE INSTALLED WITH VISOR PART ALONE COSTING $200+. I CURRENTLY HAVE TO PULL OVER THE EXTENSION VISOR ON THE PASSENGER SIDE TO HOLD UP THE DRIVER'S SIDE SUN VISOR, AND THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX BUT TO NO AVAIL. I WOULD HAVE FILED A COMPLAINT BEFORE NOW BUT WAS NOT AWARE OF YOUR WEBSITE, WHICH I BELIEVE NISSAN DEALERSHIPS SHOULD HAVE FILED WITH NISSAN, AND MAY HAVE BUT NOTHING HAS BEEN DONE ABOUT THIS SAFETY HAZARD. I HOPE YOUR COMPANY CAN HELP GET THIS RECALLED BEFORE SOMEONE DRIVING A MURANO WITH THIS DEFECT GETS INJURED OR CAUSES INJURY TO OTHER MOTORIST. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2008
Feb 2014

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISORS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2012
Apr 2013

ORIGINAL OWNER, PURCHASED NEW IN 2005. THE DRIVER SIDE VISOR WILL NOT STAY IN UP POSITION AND MUST BE HELD IN PLACE BY OTHER MEANS .(I AM CURRENTLY USING A BUNGEE CORD THAT IS ATTACHED TO THE VISOR CLIP AND RAN ACROSS TO THE DRIVERS SIDE ROOF HANDLE ABOVE WINDOW TO HOLD THE VISOR UP SO THAT I HAVE ADEQUATE VISIBILITY THROUGH THE FRONT WINDSHIELD). WHEN ATTEMPTING TO REPOSITION THE VISOR IN THE UP AND LOCK POSITION I HEARD A POPPING SOUND. AFTER THAT, THE VISOR HAS FAILED TO STAY LOCKED IN THE UP AND FLAT POSITION, KEEPING IT FLUSH AGAINST THE INTERIOR ROOF. IF NOT USING ANOTHER MEANS TO KEEP THE VISOR UP, IT WILL REMAIN IN THE DOWN POSITION AND BLOCKS DRIVERS VIEW. DOES NOT HAVE THE FLEXIBILITY TO REMAIN AT AN ANGLE TO BLOCK SUN, ONLY HANGS STRAIGHT DOWN. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2011
Feb 2013

CPSC#I1320244A. CONSUMER STATED THAT THE DRIVER SIDE VISOR WILL NOT STAY UP AND BLOCKS HER VIEW WHILE DRIVING. *LN

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2013
Oct 2012

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR CONTINUED FALLING FROM ITS HOUSING UNTIL THE VISOR WAS TIED IN PLACE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THERE WAS ONLY A TEMPORARY REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 135,000.

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2009
Apr 2012

THE SUN VISORS REFUSE TO STAY UP WHILE DRIVING AND MAKE DRIVING UNSAFE. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2007
Apr 2012

SUN VISOR - FALLS DOWN BLOCKING THE DRIVERS VIEW WHILE DRIVING. WEAK SPRING IN THE UNIT I WAS TOLD. NEW REPLACEMENT PART IS $500. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2009
Mar 2012

WHEN DRIVING OVER A BUMP OR DRIVING ON A BUMPY ROAD THE DRIVER'S SIDE SUN VISOR FALLS OR DROPS DOWN UNEXPECTEDLY. IT APPEARS THAT THE VISOR IS NOT TIGHTLY HELD BY THE BRACKET THAT IT SITS ON. WHEN THIS OCCURS, THERE IS COMPLETE LOSS OF VISION THROUGH THE FRONT WINDSHIELD. WHEN DRIVING AT HIGHER SPEEDS (OR ANY SPEED FOR THAT MATTER), THIS LOSS OF VISION MIGHT CAUSE AN ACCIDENT IF THE VISOR IS NOT RAISED UP QUICKLY ENOUGH. I HAVE RESEARCHED THIS PROBLEM ONLINE AND I HAVE FOUND THAT THERE ARE MANY, MANY OTHER NISSAN MURANO OWNERS WITH THE SAME COMPLAINT, ESPECIALLY FOR OWNERS WITH MODEL YEARS 2005, 2006 AND 2007. THIS IS DEFINITELY SOMETHING THAT SHOULD BE INVESTIGATED BEFORE THERE ARE ANY SERIOUS ACCIDENTS OR LOSS OF LIFE AS A RESULT OF THIS DEFECT. THIS IS SOMETHING THAT SHOULD BE RECALLED AND REPLACED WITH A NEW SUN VISOR. THE PASSENGER'S SIDE SUN VISOR DOES NOT EXHIBIT THIS BEHAVIOR. THIS SITUATION HAS HAPPENED TO ME NUMEROUS TIMES. *JS

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2010
Feb 2012

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUN VISOR CONSTANTLY FLIPPED DOWNWARD. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 59,000.

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2010
Jan 2012

VISOR KEEPS FALLING DOWN WHILE DRIVING. I ALMOST GOT INTO A CAR ACCIDENT COUPLE TIMES BECAUSE VISOR FELL DOWN AND BLOCKED MY VIEW. I THINK NISSAN SHOULD RECALL THIS PROBLEM. I RESEARCH THIS PROBLEM ONLINE AND HUNDREDS OF PEOPLE GOT THE SAME PROBLEM. IT'S A VERY SERIOUS PROBLEM AND SHOULD'T BE IGNORED.

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2011
Nov 2011

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SUN VISORS WOULD NOT REMAIN IN THE UPWARD POSITION. THE CONTACT ALSO STATED THAT THE SUN VISORS FALL DOWN AND CREATE A DISTRACTION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED BOTH SUN VISORS NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SUN VISORS. THE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2010
Nov 2011

BOTH SUN VISORS ON MY NISSAN MURANO STARTED FLOPPING VERTICALLY DOWN. THEY DO NOT STAY UP, NOR TILTED DOWNWARDS AGAINST THE WINDSHIELD. AS A RESULT MY VIEW GETS DISTURBED WHILE STARTLING ME. HAVE CHECKED WITH THE DEALER WHEN GETTING ANOTHER REPAIR. THEY SAY THAT IT COSTS $300-$500 EACH TO REPLACE THEM. NO USED SUN VISORS ARE AVAILABLE IN THE AFTER MARKET AS ALL SUN VISORS TEND TO GO BAD. THIS IS A 100% COMMON SAFETY ISSUE WITH ALL MURANO'S AND VERY EXPENSIVE REPLACEMENT WHERE THIS SHOULD NOT HAVE HAPPENED. I AM 51 YEARS OLD AND NEVER EXPERIENCED THIS WITH ANY CARS I HAVE EVER HAD. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2010
Nov 2011

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD NOT REMAIN IN A SECURE UPWARD POSITION AND WAS OBSTRUCTING THE VISIBILITY OF THE DRIVER. THE SUN VISOR WAS PERMANENTLY REMOVED, THE PART WAS ORDERED AND THE CONTACT PLANNED TO PERFORM A REPAIR WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 05/05/11*LJ UPDATED 05/11/11

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2010
Oct 2011

THE SUN VISOR IN MY NISSAN MURANO FLIPS DOWN AND DOES NOT STAY UP WHILE DRIVING. THIS IS A SAFETY HAZARD AS IT SUDDENLY DROPS DOWN ON SLIGHTEST OF BUMPS AND BLOCKS THE VISIBILITY. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2011
Oct 2011

THE DRIVER SIDE VISOR FELL DOWN ONE DAY AND WILL NO LONGER STAY IN UP POSITION. IT MUST BE LEFT DOWN FLUSH AGAINST THE WINDOW WHICH OBSTRUCTS THE DRIVERS VIEW OF THE ROADWAY. THE VISOR REPAIR IS COVERED BY MY WARRANTY BUT MY DEDUCTIBLE IS $200 AND TO FIX THE VISOR WITHOUT THE WARRANTY IS OVER $300. FROM WHAT I HAVE READ, THIS IS AN ONGOING ISSUE AND A SERIOUS SAFETY ISSUE FOR DRIVERS. PEOPLE WHO HAVE GOTTEN THEM REPLACED CONTINUE TO HAVE THIS ISSUE AND THE VISOR SHOULD BE RECALLED AND REPLACED WITH ONE THAT WORKS IN EVERY OTHER CAR. THERE ARE A LOT OF COMPLAINTS HERE AND IT DOESN'T APPEAR THAT ANYONE IS DOING ANYTHING ABOUT IT. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2011
Sep 2011

DRIVER SIDE SUN VISOR WILL NOT STAY SECURED IN THE 'UP' POSITION. FALLS INTO DRIVER'S VISION AT UNEXPECTED TIMES AND ESPECIALLY IF DRIVING OVER ROUGH SURFACE OR HITTING BUMP OR DIP IN ROAD SURFACE. PRESENTS CLEAR AND PRESENT DANGEROUS CONDITION(S) FROM SUDDEN LACK OF VISIBILITY AND/OR IN ACTING AS A POTENTIAL 'KNIFE EDGE' IN CASE OF A SUDDEN STOP. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2011
Sep 2011

THE DRIVER'S SIDE SUN VISOR FAILS DIRECTLY INTO MY LINE OF VISION AND WILL NOT STAY UP. YOU CAN PUSH IT BACK UP BUT THEN AT ANY GIVEN TIME IT WILL FALL AGAIN. EXTREMELY FRUSTRATING AND DANGEROUS! *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2010
Sep 2011

DRIVER SIDE SUN VISOR WILL NOT STAY UP REGARDLESS OF THE POSITION IT IS IN AND CONTINUES TO FALL DOWN BLOCKING THE DRIVER'S VIEW. IT FALLS DOWN UNEXPECTED WHILE DRIVING SUDDENLY BLOCKING THE DRIVER'S VIEW OF ONCOMING TRAFFIC, TRAFFIC SIGNALS, ETC. I (AND MANY OTHER OWNER BASED ON BLOGS AND REVIEWS) HAVE CONTACTED NISSAN SEVERAL TIMES, FILED A COMPLAINT AND REQUESTED A RECALL, TO NO AVAIL. THIS IS CLEARLY A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED IN EARLIER VEHICLES. UNDOUBTEDLY THERE HAVE BEEN ACCIDENTS AND NEAR MISSES DUE TO THIS OBSTRUCTION TO THE DRIVER'S VIEW OF THE ROAD AND TRAFFIC FLOWS. A RECALL NEEDS TO BE CALLED TO GET THIS MATTER ADDRESSED ESPECIALLY SINCE THE MANUFACTURER IS WELL AWARE OF THE HAZARD IT CREATES AND THAT THE COMPONENT FAILURE HAS BEEN IN EXISTENCE SINCE AT LEAST 2003. FILE # 6909366 WAS BEEN CREATED TO DOCUMENT MY CONCERN BY GINGER KNIGHT, CONSUMER AFFAIRS REPRESENTATIVE, NISSAN CONSUMER AFFAIRS. IF A RECALL HAS ALREADY BEEN ISSUED, PLEASE ADVISE OF THE INFORMATION SO I CAN GET THIS FIXED. IF NOT, PLEASE CONSIDER THIS AND THE NUMEROUS OTHER COMPLAINTS REGARDING THIS KEY COMPONENT FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2009
Sep 2011

THE DRIVER SIDE SUN VISOR ARBITRARILY DROPS INTO VIEW FROM THE STORED POSITION CAUSING A DISTRACTION AND MOMENTARILY BLOCKING THE DRIVER'S VISION. THIS IS A DANGEROUS SITUATION GIVEN THE DISTRACTION, BLOCKED VISION, AND DAILY OCCURRENCES. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2011
Aug 2011

THE DRIVER SIDE SUN VISOR ON MY 2005 NISSAN MURANO WILL NOT STAY IN THE "UP" POSITION. IT CAN ROTATE TO VERTICAL AT ANY TIME, BLOCKING THE DRIVER'S VISION AND DISTRACTING THE DRIVER'S ATTENTION. REPLACEMENT VISORS ARE $300 AND UP. NISSAN IS IN COMPLETE DENIAL THAT THIS CHRONIC PROBLEM EXISTS. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2011
Jul 2011

NORMAL VEHICLE USE, ABOUT 45K MILES.THE DRIVERS SIDE SUN VISOR FAILS TO REMAIN IN THE UP POSITION. THIS LEADS TO CRITICAL DRIVER BLINDING AT UNEXPECTED TIMES, USUALLY DURING STOPS OR TURNS WHEN SIGHT IS CRITICAL. NISSAN WOULD NOT REPAIR UNDER $400 AND NO AFTER MARKET PARTS HAVE BEEN FOUND. A SEARCH SHOWS THIS TO BE A KNOWN COMMON ISSUE AFFECTING DRIVER SAFETY. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2009
Jun 2011

DRIVING IS THE EVENT LEADING TO THE FAILURE. DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND FALLS DOWN IN FRONT OF DRIVERS EYES WITHOUT WARNING OR HESITATION. THIS WILL LEAD TO ACCIDENT DUE TO THE DRIVER LOSING EYE CONTACT WITH TRAFFIC AND THE ROAD. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2010
May 2011

I OWN A 2005 NISSAN MURANO. THE SUNVISOR ON THE DRIVER'S SIDE WOULDN'T STAY UP AND WAS RIGHT IN MY LINE OF SIGHT. I HAD IT REPLACED AND COST NEARLY $400. NOW THE PASSENGER SIDE WON'T STAY UP EITHER. THE PRICE HAS INCREASED TO NEARLY $500!!! THIS IS A SAFETY HAZARD AND NEEDS TO BE RECALLED BY NISSAN. I CAN'S SAFELY DRIVE THE CAR WITH THE SUN VISOR ALWAYS IN THE DOWN POSITION. I HAVE TRIED VELCRO AND IT WON'T HOLD IT UP. I SAW ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND NISSAN REFUSES TO HELP ANY OF THEIR CUSTOMERS EXCEPT TO PAY THE COST OF REPLACEMENT. THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO ISSUE A RECALL ON THEIR SUN VISORS. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2010
Apr 2011

LIKE EVERYONE ELSE HERE MY 2005 NISSAN MURANO SUN VISOR DRIVER'S SIDE WON'T STAY UP AND IT FLOPS DOWN. I AGREE THAT THIS IS A VERY SERIOUS SAFETY ISSUE. I REFUSE TO PAY $500 TO HAVE A DEFECT ORIGINALLY FROM NISSAN REPAIRED PROPERLY. THE VISOR IS TOTALLY LOOSE AND WON'T STAY UP NOR WILL IT STAY PUT TO BLOCK THE SUN SINCE IT'S SO LOOSE THAT IT SIMPLY FLOPS STRAIGHT DOWN. I HAVE RESORTED TO USING DUCK TAPE TO TAPE IT IN THE UP POSITION SO IT DOESN'T FLOP DOWN WHEN I HIT A BUMP TRAVELING DOWN THE ROAD AT 70+ MPH. IT'S A SERIOUS SAFETY ISSUE AND I'M MAD AS *** ABOUT IT. THE PASSENGER SIDE HAS A SIMILAR PROBLEM BUT IT'S NOT AS BAD - PROBABLY JUST DUE TO LESS USAGE ON THE PASSENGER SIDE. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2010
Mar 2011

THE DRIVER SIDE SUN VISOR WILL FALL DOWN FROM ANY POSTION AND BLOCK VISABILY OUT OF THE WINDSHIELD. IT WILL ALSO SCARE THE DRIVER CAUSING HANDS TO LEAVE THE STEERING WHEEL IN SELF PRESERVATION AND TO MOVE THE VISOR OUT OF THE VIEWING AREA. THIS DOES NOT HAPPEN ALL OF THE TIME. SO EACH TIME IT DOES HAPPEN IIT IS A SHOCK TO THE DRIVER. THERE IS NO AFTERMARKET REPAIR. THE DEALER WANTS IN EXCESS OF $300 TO REPLACE IT. THERE IS NO GUARENTEE THAT THE REPLACEMENT WILL NOT PERFORM AS THE ORIGINAL. I HAVE TRIED TO VELCRO THE VISOR IN THE UP POSITION BUT VELCRO WILL NOT STICK TO THE HEAD LINER VERY WELL. ALSO I NEED THE VISOR IN MORE THAN JUST AN UP OR DOWN POSITION. *TR

Type: Vehicle, Vehicle: 2005 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2010

Trend Over Time

Complaints by year

Quick Summary

The 2005 Nissan Murano has 114 Visibility complaints on file. Review the timeline above for detailed owner experiences.