10 complaints reported

2010 Nissan Murano Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
2
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2023

The Dash above the glove compartment has developed a crack from some unknown reason. As this crack appeared the air bag warning signal began flashing. I called Nissan to let them know what had happened with the dash cracking and the airbag warning, and that this was a safety issue that has occurred through no fault of mine. They told me that there was no recall on the car and I was responsible. The dash should not just crack ! And If the airbag system is compromised due to this cracking I feel Nissan should be responsible to make the necessary repairs! The car has less than 60,000 miles on it and is under a roof when not being driven.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2023
Jun 2022

Airbag light going off continuously.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2021
Apr 2022

The Passenger Airbag is not working and both front panel and airbag lights are blinking. It's indicating the airbag is not working.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2022
Dec 2019

I TOOK MY 2010 NISSAN MURANO LE AWD TO MAUS NISSAN OF NEW PORT RICHEY, FL BECAUSE THE PASSENGER SIDE AIRBAG WARNING LIGHT WAS FLASHING. THIS WELL MAINTAINED, GARAGE KEPT VEHICLE WITH 74500 MILES, 95% OF SERVICE/MAINTENANCE DONE BY NISSAN, WAS IN PRISTINE CONDITION, SINGLE DRIVER,NO ACCIDENTS, AND RARELY EVEN A PASSENGER. WHEN I RETURNED 3 DAYS LATER, I WAS TOLD THE LIGHT WAS STILL FLASHING EVEN THOUGH THEY REPLACED THE "K88201AAOE SENSOR SIDE AIRBAG CENTER". I WAS BILLED $1840.81 FOR THIS REPAIR THAT DID NOT FIX THE PROBLEM. I WAS THEN TOLD THE DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE "SEAT OCCUPANT SENSOR" FOR AN ADDITIONAL $4210.81 BECAUSE THE PART WAS INTEGRATED INTO THE FRONT PASSENGER SEAT SO THE WHOLE FRONT PASSENGER SEAT HAD TO BE REPLACED! I WAS THEN ADVISED TO CALL NISSAN'S CORPORATE CUSTOMER CARE AT 1 800 NISSAN1. MY MAUS SERVICE CONSULTANT SAID SHE HAD SEEN CUSTOMERS WITH "130000 MILES AND A BLOWN TRANSMISSION" AND CUSTOMER CARE HAD COVERED THE REPAIR. SHE ALSO SAID THAT THEY WOULD LIKELY REIMBURSE MY $1840.81 SINCE THE REPAIR DID NOT RESOLVE THE ISSUE. I CALLED CUSTOMER CARE AND DETAILED MY SITUATION. A WEEK LATER THEY CALLED TO TELL ME THAT MY REQUEST HAD BEEN DENIED. I REACHED OUT TO MAUS NISSAN VIA THEIR FACEBOOK AND WEB PAGES AS WELL AS A YELP AND GOOGLE REVIEWS. ATTACHED ARE COPIES OF MY INVOICE, ADDITIONAL REPAIR ESTIMATE AND THE ONLY NON AUTOMATED REPLY FROM WITH MAUS NISSAN.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2019
Feb 2019

FRONT PASSENGER AIRBAG LIGHT IS BLINKING FOR AIRBAG NOT ON.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Jan 2019

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE FRONT PASSENGER SEAT AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36524907. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 96,000.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2019
Apr 2018

PASSENGER SIDE AIRBAG LIGHT IS CONTINUOUSLY BLINKING.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Mar 2018 Crash

I WAS IN ACC AN MY DRIVER SIDE AIR BAG POPED AS I WAS DRIVEN ON THE STREET AN A CAR TURN IN FRONT OF ME HIT ON PASSAGE SIDE FRONT AN MY AIR BAG DID NOT FILL

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2018
Apr 2017

THE DRIVER SIDE AIRBAG LIGHT HAS BEEN ON SINCE I PURCHASED THIS USED VEHICLE FROM PARK PLACE LEXIS. I WAS TOLD TO TAKE IT TO A NISSAN DEALER. I AM CONCERNED THIS IS A DEFECT THAT SHOULD BE REPLACED BY NISSAN UNDER A RECALL AND DEFECTIVE AIRBAG. THE AIRBAG LIGHT IS ALWAYS ON.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2017
May 2014 Crash Injury

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER AND FRONT SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THE DOCTORS DIAGNOSED THAT THE CONTACT SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 43,000.

Type: Vehicle, Vehicle: 2010 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2014

Trend Over Time

Complaints by year

Quick Summary

The 2010 Nissan Murano has 10 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.