47 complaints reported

2018 Nissan Rogue SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
47
Crashes
1
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Feb 2021

Every time I drive the vehicle, a "Malfunction" warning appears after several beeps. It displays a collision icon, and states "See Owner's Manual". However, this does not appear in the owner's manual. Additionally, every time I drive the vehicle, there are several beeps and both a "warning (!)" and "collision" icon appear before a message stating that there is "front radar obstruction", despite there being no obstruction. The third and final, and most dangerous issue has happened once in the six days I've had the car so far: A warning appeared that there was a driver on my left that was too close to me despite there not being a vehicle on my left. The emergency brake immediately turned on and slowed my car to a near stop. This happened on the highway in a 65 mph zone. This put my safety and the safety of others at immense risk of collision due to unnecessary and unexpected stopping.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jan 2021
Feb 2021

The emergency brake turns on automatically while driving, it pulls the car, so you can't drive. This is very dangerous and can cause an accident. It can be a life and death situation because the car just slows down automatically without you touching anything. Then the forward collision light goes on. When you take the emergency break light off, and turn the car off, the collision light goes off. It has happened to us twice and I have read online that it has happened to others as well. This is very dangerous as it puts everyone's life at risk.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Oct 2021
Jan 2021

WHILE DRIVING THE ABS RANDOMLY BRAKES AND A MALFUNCTION WARNING COMES ON WHILE ON THE HIGHWAY WHICH CAN CAUSE AN ACCIDENT NISSAN WILL NOT FIX IT WITHOUT CHARGING 1300 DOLLARS WHEN THERE IS A CLASS ACTION LOW SUIT ON THIS ISSUE. YOU CAN DISABLE THE FEATURE BUT A MALFUNCTION WARNING STILL COMES AND BEEPS LOUDLY.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Dec 2020
Dec 2020

I PURCHASED THIS CAR BRAND NEW. 2 WEEKS LATER I WAS DIVING ON THE FREEWAY AND THE PARK BRAKE SYSTEM LIGHT WENT AND BAM THE BRAKES HIT. SCARED THE CRAP OUT OF ME. I'VE OWNED THIS CAR FOR 8 MONTHS NOW. ITS HAPPENED TO ME 6 TIMES ALREADY. THE BAD THING IS YOU NEVER CAN PREDICT IT. I'VE TAKEN IT TO THE LOCAL DEALER AND ALL THEY TELL ME IS THAT THEY CAN GET IT TO DUPLICATE. SO I WENT ON LINE TO DO MY OWN RESEARCH AND FOUND A BUNCH OF OTHER PEOPLE WITH THE SAME ISSUE. I AM ELDERLY SO I WAS STARTING TO THINK I WAS GOING CRAZY AND ALSO THE NISSAN DEALER WAS MAKING ME OUT TO BE AS WELL. I PURCHASED A NEW CAR SO I COULD BE SAFE. I FEEL LIKE I'M DRIVING AROUND A LOADED UNPREDICTABLE GUN. THESE INCIDENTS HAPPENED ON THE FREEWAY GOING SOUTH I25 OF ALBUQUERQUE. THE OTHER HAPPENED ON BRIDGE AND ISLETA ABG 87105. DOWNTOWN AREA ALBUQUERQUE TWICE. FEE WAY I40 GOING EAST OF ALBUQUERQUE. I WILL BE INSTALLING A CAMERA TO MAKE SURE IT DOCUMENTED FOR FURTHER ACTION. BECAUSE IT WILL HAPPEN AGAIN.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Mar 2019
Dec 2020

SINCE PURCHASING THIS VEHICLE USED IN DEC 2019 THERE HAS BEEN MANY OCCASIONS OF THE FORWARD ALERT FOR COLLISION ACTIVATING AND THERE WAS NO OTHER CARS NEAR THE FRONT OF THE VEHICLE, IT FLASHES ON THE DASH SO QUICKLY AND GOES OFF BEFORE WE CAN SEE WHAT IT'S SAYING.THERE HAS ALSO BEEN MANY OCCASIONS OF THE AUTOMATIC BREAKING ACTIVATING AND AUTO BREAKING WHILE DRIVING AT VARIOUS SPEEDS INCLUDING ON THE INTERSTATE AND LEAVING THE INTERSTATE ONTO OFF RAMPS AS WELL AS NORMAL CITY DRIVING. JUST RECENTLY FOUND THIS REPORTING SITE AND AS WE ARE AFRAID OF A REAR END COLLISION HAPPENING IF THIS IS NOT ADDRESSED WITH NISSAN.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Dec 2020
Nov 2020

DRIVING 40 MPH DOWN A CITY STREET IN VIRGINIA BEACH APPROACHING AN OVERPASS, NO CARS WERE AROUND ME AND THE AEB ACTIVATED WHICH STARTED SLOWING MY VEHICLE DOWN AGGRESSIVELY AND MADE A LOUD GRINDING NOISE UNTIL I CLEARED THE OVERPASS.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Nov 2020
Nov 2020

THE FRONT CRASH LIGHT STARTED FLASHING OUT OF THE BLUE AND THEN THE CAR SLAMMED ON THE BRAKES AND BROUGHT IT TO A COMPLETE STOP AND IT WAS A COMPLETELY CLEAR NIGHT WITH NO TRAFFIC AROUND ME. THERE WAS ZERO REASON FOR IT TO DO THAT! I WAS GOING ALMOST 70 MPH ON A COUNTRY ROAD AND THERE WAS NOT AN ANIMAL OR ANOTHER CAR ANYWHERE IN SIGHT. IT HAPPENED TWICE THAT THE LIGHT CAME ON AND THE FIRST TIME, I PULLED OVER, KILLED THE CAR, OPENED MY DOOR AND RESET IT AND STARTED DRIVING AGAIN. IT CAME ON AGAIN AND THEN SLAMMED THE BRAKES ON. LUCKILY THERE WAS NO ONE BEHIND ME OR I PROBABLY WOULD HAVE BEEN IN AN ACCIDENT! I TOOK A VIDEO JUST PRIOR TO THE CAR SLAMMING ON THE BRAKES.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Nov 2020
Aug 2020

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT 70 MPH UNDER A BRIDGE, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE STOP. THE CONTACT STATED THAT AN ALARM SOUND WAS HEARD AND THE INSTRUMENTAL PANEL ILLUMINATED DISPLAYING A MESSAGE THAT A CRASHED HAD OCCURRED. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED THREE TIMES. THE CONTACT STATED THAT THE BRAKING SYSTEM FAILURE CAUSED THE STEERING WHEEL TO ALSO BECOME INOPERABLE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHILE TURNING THE STEERING WHEEL AND ADDITIONALLY, THERE WAS A VIBRATION IN THE SUSPENSION. THE VEHICLE WAS TAKEN TO BURLESON NISSAN (300 NORTH BURLESON BOULEVARD, BURLESON, TEXAS, 76028, (817) 484-3500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jan 2019
Feb 2020 Crash

I WAS SITTING AT A LIGHT WITH A CAR IN FRONT OF ME. THE CAR IN FRONT OF ME STARTED MOVING SO I ACCELERATED SLOWLY AND MY CAR STARTED BEEPING AND THEN THE BREAKS LOCKED UP. I WAS NOT TOO CLOSE TO THE CAR IN FRONT OF ME SO I AM WORRIED AS TO WHY THIS HAPPENED. IF THERE HAD BEEN A CAR BEHIND ME, THEY PROBABLY WOULD HAVE HIT US MY CAR STOPPED SO QUICKLY.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jan 2020
Dec 2018

TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018
Nov 2018

THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: May 2018
Oct 2018

I WAS DRIVING AROUND 11AM USING LOCAL ROADS. I HAD BEEN DRIVING ABOUT 5 MINUTES WHEN I PULLED UP TO A STOP SIGN. IT WAS A CLEAR DAY, LIGHT TRAFFIC, DRY PAVEMENT, NO LEAVES OR OTHER ROAD DEBRIS. AS I PULLED AWAY FROM THE STOP SIGN, WITHIN 20 FEET, THE CAR SUDDENLY STARTED SHAKING AND STOPPING. IT MADE AN INCREDIBLY LOUD NOISE. I IMMEDIATELY PULLED OVER THE SHOULDER. THERE WERE NO MESSAGES ON THE DASH OR BEHIND THE STEERING WHEEL. AFTER SITTING THERE A FEW MINUTES, I PROCEEDED HOME WITHOUT FURTHER INCIDENT. LATER THAT DAY, I DROPPED THE CAR OFF AT THE CAR DEALER TO CHECK INTO THIS PROBLEM. I WAS GIVEN A LOANER CAR, AND BY THE FOLLOWING MONDAY, GOT A CALL TO COME AND PICK UP MY CAR. THE SERVICE TEAM WAS UNABLE TO REPLICATE THE PROBLEM, SO NOTHING WAS FIXED. THIS ALSO HAPPENED ON SEPTEMBER 24, 2018. THIS TIME, I WAS EXITING A HIGHWAY AND WAS SLOWING DOWN ON A RAMP. THE CAR SUDDENLY STARTED SHAKING AND MADE A LOUD NOISE. IT GRINDED TO A STOP. IT WAS STARTLING TO ME, AS I'VE NEVER HAD A CAR DO THIS TO ME BEFORE. I ASSUMED THERE WAS SOMETHING WRONG WITH THE ROAD SURFACE AND FIGURED THE ANTI-LOCK BRAKE OR THE COLLISION AVOIDANCE SYSTEM HAD ENGAGED. I WAS TAKING A FRIEND HOME FROM CANCER SURGERY THAT DAY, SO I DIDN'T THINK ABOUT IT A WHOLE LOT. I HAD OTHER WORRIES. IN CONSIDERING WHAT HAPPENED, I BELIEVE THAT THE BRAKES AUTOMATICALLY ENGAGED IN BOTH CASES. IT SEEMED LIKE THE CAR WAS DETERMINED TO STOP, EVEN THOUGH THERE WERE NO OBSTACLES IN MY WAY. I HAD NO CONTROL OVER THE CAR. IT'S AN UNNERVING THING TO HAVE OCCUR, BUT AT LEAST I WAS GOING SLOW AND DIDN'T HAVE CARS BEHIND ME. I'M CONCERNED THAT IF IT HAPPENED AS I'M GOING AT A HIGH RATE OF SPEED ON A HIGHWAY, IT COULD CAUSE A CAR TO REAR-END ME, OR CAUSE MY CAR TO SWERVE OUT OF CONTROL AND CAUSE AN ACCIDENT.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Dec 2018
Oct 2018

WHILE ACCELERATING ON A COUNTY STREET, AT ALMOST 40 MPH, MY CAR DECIDED TO SUDDENLY BRAKE AND ALMOST IMMEDIATELY STOP. IT VIBRATED AND WE HEARD A LOUD GRINDING TYPE NOISE. I REMOVED MY FOOT FROM ACCELERATOR, AND AFTER JUST A SECOND, THE BRAKING STOPPED AND I WAS ABLE TO ACCELERATE AGAIN. I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. NO WARNING LIGHTS OR SOUNDS WERE HEARD. THE CAR HAS ABOUT 15,500 MILES. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. THE FIRST TIME WAS JUST STARTING TO ACCELERATE FROM A STOP LIGHT, SO IT WAS AT ONLY ABOUT 10 MPH. THEN THE DEALERSHIP SAID NO CODES WERE THROWN, SO THEY COULD NOT FIND A PROBLEM TO FIX. IT'S IN THE DEALERSHIP AGAIN TODAY, HOPING THAT THEY CAN FIGURE OUT THE PROBLEM AND FIX IT. I'M SCARED TO DRIVE THIS ON THE FREEWAY, OR ACTUALLY ANYWHERE I WANT TO GO MORE THAN 10 MILES PER HOUR...SO THAT WOULD BE EVERY TIME I WANT TO DRIVE MY CAR!

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Oct 2018

THE FORWARD COLLISION AVOIDANCE (FCA) / AUTOMATIC EMERGENCY BRAKING SYSTEM INADVERTENTLY ACTIVATED RESULTING THE BRAKES BEING ABRUPTLY APPLIED WHILE DRIVING FORWARD ON A NEIGHBORHOOD THOROUGHFARE AT 40 MPH AND NOTHING IN FRONT OF ME.. THERE WAS A VEHICLE FOLLOWING ME WHICH HAD TO SWERVE AROUND ME OR ELSE THERE WOULD HAVE BEEN A REAR COLLISION. THE SYSTEM GENERATED A FALSE WARNING WITH A BEEPING AND DASHBOARD LIGHTS. THIS IS THE 1ST TIME THE VEHICLE HAS APPLIED THE BRAKES IN THE 3 MONTHS I'VE HAD THE VEHICLE. I HAVE CALLED THE AUTONATION PINECREST DEALERSHIP AND THEY TOLD ME TO BRING THE VEHICLE IN TO CHECK THE FCA SENSOR BECAUSE THEY HAVE SIMILAR COMPLAINTS FROM OTHER NEW ROGUE OWNERS.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Oct 2018

MY SAFETY BRAKING SYSTEM SUDDENLY ENGAGED FOR NO APPARENT REASON. I WAS DRIVING 40 MPH ON A STRAIGHT, LEVEL SUBURBAN STREET THAT WAS NEWLY PAVED WITHIN THE LAST YEAR. THERE WERE NO OTHER VEHICLES AROUND AND THERE WERE NO OBSTRUCTIONS IN THE ROADWAY. THE ALARM SOUNDED AND THE BRAKES ENGAGED. IT FELT AND SOUNDED AS THOUGH I WAS DRIVING ON SPEED REDUCING PAVEMENT. THE CAR DID NOT COME TO A COMPLETE STOP BUT IT BROUGHT MY SPEED DOWN TO ABOUT 15MPH. IT THEN DISENGAGED AND NORMAL DRIVING RESUMED. IT WAS FRIGHTENING BUT LUCKILY NO ONE WAS BEHIND ME BECAUSE IT CERTAINLY COULD HAVE CAUSED ME TO BE REAR ENDED.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Oct 2018
Sep 2018

AUTO EMERGENCY BRAKING IS ACTIVATING WHEN THERE IS NO VEHICLE OR OBSTACLE IN FRONT OF ME. IT HAPPENEND THE FIRST TIME I LEFT THE DEALER ON AN OPEN HIGHWAY. IT HAPPENED AGAIN IN A DARK PARKING GARAGE, AND AGAIN WHEN I WAS GOING LESS THAN 10 MILES AN HOUR OVER RAILROAD TRACKS. IT HAPPENED TO MY HUSBAND GOING OVER A BRIDGE WITH METAL EXPANSION JOINTS. GOOD THING NO ONE WAS BEHIND US WHEN IT HAPPENED. I WILL BE CALLING THE DEALER IN THE MORNING. MY ROGUE HAS AROUND 3,000 MILES ON IT.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Sep 2018
Sep 2018

MY 2018 NISSAN ROGUE BRAKED SUDDENLY, FOR NO REASON. TRAVELING 30 MPH ON A QUIET NEIGHBORHOOD STREET. THE LIGHTS ON THE DASHBOARD FLASHED BRIEFLY, THERE WAS A LOUD GRINDING NOISE, THEN SUDDEN AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS IN FRONT OR BACK OF MINE. THE ONLY THING IN THE ROAD WAS A METAL DRAIN COVER. VERY FRIGHTENING EXPERIENCE.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: May 2018
Jun 2018

MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jun 2018
Jun 2018

WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jun 2018
Jun 2018

THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Jun 2018
Apr 2018

THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Apr 2018
Apr 2018

ON APRIL 11, 2018, I WAS DRIVING MY BRAND NEW 2018 NISSAN ROGUE. I HAD JUST GOTTEN OFF THE HIGHWAY, AND WAS DRIVING STRAIGHT ALONG A CITY STREET WHEN SUDDENLY THE BRAKES SLAMMED ON, THRUSTING ME FORWARD AND GIVING ME A NEAR HEART ATTACK. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED, HAD THIS HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE EMERGENCY NOTICE ON THE DASHBOARD READ "MALFUNCTION! - SEE DRIVER MANUAL." I HAD THE FORESIGHT TO TAKE PICTURES OF THE DASHBOARD, WHICH I AM INCLUDING IN THIS COMPLAINT. THE ICON WAS THAT OF TWO CARS COLLIDING. THERE HAD BEEN NO CAR IN FRONT OF ME AND NOTHING TO COLLIDE WITH. THE MANUAL INDICATED THAT THE EMERGENCY BRAKE SYSTEM HAD MALFUNCTIONED. NEEDLESS TO SAY, I AM NOT ACHING TO DRIVE ANOTHER NISSAN ... EVER. I FILED A REPORT WITH NISSAN CORPORATE CONSUMER AFFAIRS THE SAME EVENING. THE CAR HAD 600 MILES ON IT. I HAD THE DEALERSHIP TOW THE CAR BACK TO THEIR LOCATION THE NEXT DAY. TO DATE, I HAVE NO CAR AND NO ANSWERS. NEITHER NISSAN, NOR THE DEALERSHIP IS CLAIMING RESPONSIBILITY, AND NEITHER BELIEVES THEY OWE ME ANY KIND OF ACCOMMODATIONS. FURTHERMORE, IN RESEARCHING THIS VERY WEBSITE, I CAME ACROSS FIVE (5) OTHER COMPLAINTS THAT WERE IDENTICAL TO MINE, AND WHICH HAPPENED WITHIN THE PAST MONTH OR TWO. THIS IS UNDOUBTEDLY A SYSTEMIC PROBLEM WITH THE CAR. IF POSSIBLE, I WOULD LIKE TO CONNECT WITH THESE OTHER CONSUMERS WHO ARE EXPERIENCING THIS PROBLEM. AFTER NISSAN FOLLOWED UP A FEW TIMES TO TELL ME THAT MY CASE WAS "UNDER REVIEW," NISSAN'S FINAL RESPONSE ON FRIDAY, APRIL 20, 2018, WAS TO TELL ME TO CALL "THE BETTER BUSINESS BUREAU." THEY EVEN OFFERED TO PROVIDE ME WITH THE PHONE NUMBER! MEANWHILE, I HAVE NO CAR, A REFUSAL FOR ACCOMMODATIONS FROM EITHER PARTY, AND LEGAL BILLS UNDERWAY. NICE!

Type: Vehicle, Vehicle: 2018 NISSAN ROGUE, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Nissan Rogue has 47 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.