2020 Nissan Rogue Air Bags

The contact owns a 2020 Nissan Rogue. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer, where a diagnostic test was performed. The contact was informed that a module located underneath the passenger’s seat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000.

Airbag did not deploy when in accident that resulted in total loss. Car stuck pole head on, then reversed into another pole before landing in a body of water. Driver was unconscious during accident.

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The unknown local dealer was contacted. The vehicle was not diagnosed or repaired  The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000. The VIN was not available. 

The airbag indicator light went on a couple months ago and they fixed it but said that a rolling water bottle under the driver's seat caused the airbags to get unplugged. A few months later, the airbag light went on again and it was disconnected again. The dealership is stating there's no way to prevent the airbags from getting disconnected.

Our airbag light (on the dash) came on and the "passenger air bag off" light came on as well, we took it to the dealership and they determined the airbag system needed to be replaced after owning the vehicle for only 1 year and told us that the vehicle was unsafe to drive and to limit our driving, if we were to be in an accident our airbags would not go off.