2011 Nissan Versa Suspension
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
ON 7/20/15 WAS OUTSIDE HEARD WHAT SOUNDED LIKE AN EXPLOSION FROM GARAGE AREA. LOOKED AROUND COULDN'T FIND ANYTHING. CHALKED IT UP TO CONCRETE CRACKING AFTER HEAVY FLOODING IN THE AREA. 7/23/15 GOT IN CAR TO GO TO TOWN. THE CAR DID NOT SEEM TO WANT TO MOVE TURNED STEERING WHEEL AND BANG THE SOUND OF METAL HITTING CONCRETE. LOOKED TO SEE WHAT HAPPENED AND FOUND THE RIGHT FRONT STRUT COIL SPRING BROKE AND PIECE OF IT WAS LAYING UNDER THE CAR. SO NOW I KNOW WHAT THE SOUND FROM MONDAY WAS. OF COURSE THIS COULD HAVE BEEN A LOT WORSE IF HAD BEEN DRIVING. FOR A COIL SPRING TO UNSEAT FROM STRUT MOUNT WHILE PARKED IS AN OBVIOUS MANUFACTURER DEFECT. WHERE THE SPRING BROKE SHOWED SIGN OF OLD CRACK IN STEEL. IT HAD A RUSTED SPOT ABOUT A 1/4" DEEP ONE SIDE. HAVE CONTACTED NISSAN AND A REP. IS SUPPOSED TO CONTACT ME. CAR CANNOT BE MOVED WITHOUT RISK OF FURTHER DAMAGE. AND OF COURSE ITS PASSED 3/36 WARRANTY. I WILL WAIT AND SEE WHAT NISSAN REP. HAS TO SAY, BUT I EXPECT TO HAVE REPAIR MYSELF AT MY OWN COST. WHICH I WILL REPLACE BOTH FRONT STRUTS TO BE ON THE SAFE SIDE, AND HAVE TO HAVE AN ALIGNMENT.
LOUD CLUNK HEARD WHEN BACKING OUT OF DRIVEWAY. GOT ONTO ROAD AND FRONT TIRE SHREDDED AFTER STARTING TO MOVE FORWARD. TOWED VEHICLE TO DEALER AND WAS TOLD THAT THE RIGHT FRONT COIL SPRING HAD BROKEN. LEFT FRONT SPRING BROKE AT 31306 MILES ON JUNE 19 OF 2015.
I WAS DRIVING ON FLAT ROAD AND HEARD A LOUD BANG. I PULLED OVER AND SAW MY LEFT FRONT END HAD DIPPED DOWN. MY LEFT FRONT COIL SPRING CRACKED INTO TWO PIECES.I WAS NOT COVERED UNDER ANY WARRANTY. I BOUGHT MY CAR BRAND NEW. IN 2013 I HAD TO HAVE THE FRONT STRUT MOUNT BEARINGS REPLACED (UNDER WARRANTY). INSULATION TUBES WERE INSTALLED ON THE TOP AND BOTTOM OF THE COIL SPRINGS AT THAT TIME. HOW COULD I HAVE SO MANY SUSPENSION ISSUES WITH SUCH A YOUNG CAR? MY RESEARCH SHOWS COIL SPRINGS HAVE BEEN AN ISSUE FOR NISSAN VERSA.
PULLING OUT OF MY DRIVEWAY,HEARD A LOUD CLUNK FROM FRONT DRIVERS SIDE,GOT OUT AND CHECKED VEHICLE,THE DRIVERS SIDE SPRING WAS BROKEN. THANKFULLY THIS DIDN'T HAPPEN ON THE HIGHWAY AT A HIGHER SPEED. *TR
NISSAN VERSA 2011 HATCHBACK SL. FRONT RIGHT(PASSENGER SIDE) COIL SPRING SNAPPED AND HIT AGAINST INNER FENDER. SPRING SNAPPED NEAR THE TOP OF THE COIL WHERE THE FIRST FULL DOWNWARD COIL COMES IN CONTACT WITH THE UPPERMOST END OF THE SPRING. I FIRST NOTICED A NOISE WHEN BACKING OUT OF THE DRIVEWAY ONTO THE STREET. OUR LOCAL NISSAN SERVICE DEPARTMENT SAID, "HAVEN'T HAD THAT PROBLEM", AND SUGGESTED I CONTACT NISSAN USA WHEN I INQUIRED ABOUT POSSIBLE COMPENSATION FOR THE DEFECT. I HAVE NOT RECEIVED AN ACKNOWLEDGMENT OR REPLY FROM NISSAN. THE LOCAL NISSAN DEALER COULDN'T TELL ME IF THEY HAD THE SPRINGS IN STOCK FOR THE REPAIR, BUT IN A WAY, WOULD I REALLY WANT THEM? I HAD TO PUT TWO, AFTERMARKET STRUT/SPRING ASSEMBLIES IN THE CAR TO GET IT BACK ON THE ROAD A.S.A.P. CRAZY FOR A CAR WITH 65K MILES ON ASPHALT ROADS. I FEEL FOR THE PEOPLE WHO HAVE HAD TIRES PUNCTURED BY THE BROKEN SPRINGS AND I TOO AM STILL CONCERNED ABOUT MY WIFE DRIVING THE CAR ON THE INTERSTATE, EVEN WITH THE DIFFERENT BRAND STRUTS/SPRINGS. *TR
(POSTING COMPLAINT FOR MY MOM) SHE WAS DRIVING ALONG THE ROAD AT ABOUT A FAIRLY LOW RATE OF SPEED (25ISH) WHEN SHE HEARD A LOUD BANG FROM THE FRONT END. SHE CONTINUED TO DRIVE HOME WHERE I DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD BROKEN AND DISLODGED ITSELF FROM THE STRUT PLATE. I WILL BE CONTACTING NISSAN ABOUT THE ISSUE.
WHILE DRIVING TO WORK I HAD A FLAT TIRE. A GARAGE FIXED IT. MY CAR WAS MAKING FUNNY NOISES AND BANGS WHEN I DROVE IT. I WENT TO A DIFFERENT GARAGE, THE MECHANIC WOULDN'T LET ME DRIVE IT OFF THE LOT AS IT WAS TOO DANGEROUS. HE FIXED THE CAR. THE PROBLEM WAS THAT THE FRONT END STRUTS AND SPRINGS BROKE IN HALF, THAT IS WHY I HAD THE FLAT IN THE FIRST PLACE. WHY WOULD A CAR THAT IS ONLY 5 YEARS OLD FALL APART LIKE THAT? AFTER THE TIRE WAS FIXED I DROVE THE CAR FOR ANOTHER MONTH IN THIS DAMAGED CONDITION, IT COULD HAVE BROKEN COMPLETELY WHILE I WAS IN IT. PLUS I JUST PAID 1060.00 TO FIX IT. HAS THIS HAPPENED TO OTHER NISSANS? *TR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT SHE WAS MADE AWARE BY AN INDEPENDENT MECHANIC DURING A ROUTINE MAINTENANCE THAT THE STRUT MOUNTS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE STEERING COLUMN. THE NOISE WAS HEARD FOR SIX MONTHS. THE DEALER STATED THAT THE STRUT MOUNTS AND SPRING TUBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
WHILE CAR WAS SITTING IN DRIVEWAY (GETTING WASHED), I HEARD LOUD POP AND FRONT END DROPPED A COUPLE OF INCHES. RIGHT FRONT COIL SPRING SPONTANEOUSLY BROKE. CAR HAS BEEN VERY GENTLY DRIVEN FOR 3 YEARS, 28,000 MILES. *TR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE MADE A KNOCKING NOISE WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Nissan Versa has 36 Suspension complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.