58 complaints reported

2017 Ram 1500 FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
58
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Oct 2022

At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Oct 2022

The Fuel Level Sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to E causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be Recalled by RAM. Many complaints on the internet point to this issue and RAM-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over $600.00

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
Aug 2022

After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2022
Jun 2022

On June 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the Ram dealership. I will upload pictures as soon as possible. Prior research shows Ram truck model years 2009-2012 had the same issues. I reside in Wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
Mar 2022

Fuel sensor fails

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2021
Sep 2021

Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I’m very frustrated my dodge dealer will not assist me because Ethel say it’s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2021
Aug 2021

The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jul 2021

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE - WHILE ACCELERATING WITH LOSS OF POWER. - DURING THIS IT IS HARD TO FUEL THE VEHICLE.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
Feb 2021

The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Jan 2021

MY TRUCKS FUEL GAUGE SENSOR IS READING EMPTY EVEN THOUGH I HAVE A FULL TANK. CODE P0463 . IT IS FROM A FAULTY PART/ FLOAT ON THE FUEL PUMP. THIS IS A HUGE PROBLEM IN MANY RAM 1500 MODELS AND NEEDS TO BE RECALLED. TRUCK STALLED AND THANKFULLY RESTARTED. I WAS BACKING OUT OF A PARKING SPOT WHEN THIS OCCURRED. THE DEALERSHIP KNOWS THE ISSUES IN THE RAMS BUT WANTS ME TO PAY FOR THIS SAFETY ISSUE. HAVE OTHERS REPORTED THIS ISSUE?

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Dec 2020

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE WHILE ACCELERATING WITH LOSS OF POWER. DURING THIS IT IS HARD TO FUEL THE VEHICLE.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
Oct 2020

THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Aug 2020

FUEL PUMP AND FUEL TANK GAUGE ARE ONE ASSEMBLY. SYSTEM FAILED AT 50K MILES. DEALER INDICATED THIS IS A KNOWN PROBLEM AND ENTIRE ASSEMBLY MUST BE CHANGED AT A COST OF $1200. RAM WILL NOT COVER UNDER WARRANTY. I CONTACTED CHRYSLER/RAM SUPPORT AND THEY SAID THEY WOULD NOT BE ABLE TO ASSIST.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Jul 2020

WITH A FULL FUEL TANK EVERYTHING IS GOOD. BETWEEN 3/4 AND 1/2 TANK THE FUEL GAUGE GOES TO EMPTY, OUT OF GAS LIGHT BLINKS AND FUEL SENSOR FAIL LIGHT COMES ON. 5 MINUTES LATER GAUGE IS BACK TO 3/4 TANK AND FUEL SENSOR FAIL ENGINE WARNING STILL ON. MADE A FEW STOPS AND ENGINE FAIL LIGHT GOES OFF. THEN IT ALL STARTS OVER AND OVER.FUEL SENSOR FAIL AND GAUGE GOES TO EMPTY.ONLY 429201 MILES. DANGEROUS DEFECT. COMMON COMPLAINT

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
May 2020

I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Apr 2020

FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Apr 2020

NOTICE VB!/NHTSA 19V-757 RECEIVED DECEMBER 2019. ADVISED TODAY BY FCA FIX NOT AVAILABLE UNTIL APRIL 2020 EARLIEST. FAILURE OF RECALLED PART, DIESEL EGR COOLER, MAY RESULT IN ENGINE FIRE. UNACCEPTABLE THAT REPLACEMENT PART IS NOT IMMEDIATELY AVAILABLE! I HAVE REDUCED DRIVING THIS VEHICLE DUE TO UNCERTAINTY.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Jan 2020

THE FUEL QUANTITY INDICATOR IS DEFECTIVE. ONE THE TANK IS HALF FULL THE GAGE GOES TO ZERO AND THE LOW FUEL WARNING LIGHT ILLIMINATES, ALSO THE FUEL SYSTEM FAILURE LIGHT COMES ON

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Nov 2019

CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
Oct 2019

I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Oct 2019

FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Sep 2019

JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Sep 2019

I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Aug 2019

AFTER FILLING UP THE GAS TANK TO FULL, ENGINE LIGHT COMES OUT, ECO STOPS WORKING AND FUEL GAUGE GOES CRAZY BY GOING DOWN TO EMPTY AND BACK TO FULL

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Jul 2019

FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019

Trend Over Time

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Quick Summary

The 2017 Ram 1500 has 58 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.