2017 Ram 1500 Power Train

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

THE VEHICLE JUMPS (BUMPS) WHEN COMING TO A COMPLETE STOP AND THE VEHICLES TRANSMISSION IS IN DRIVE MODE. IT DOES THIS ALSO WHEN RELEASING THE BRAKE FROM A COMPLETE STOP WITH THE TRANSMISSION IS IN DRIVE. THIS HAPPENS WHEN STOPPING OR TAKING OFF FROM STOP LIGHTS OR STOP SIGNS OR IN GENERAL STOPS OR DRIVING OFF. I DON'T WANT IT TO BE AN INCIDENT IN THE FUTURE. I DON'T WANT IT TO GET WORST AND CAUSE AN INCIDENT BY RUNNING INTO A VEHICLE IN FRONT OF ME OR A PEDESTRIAN.

I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.

WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.

ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.

I MOTIONED TO PUT MY VEHICLE IN PARK WITH ELECTRONIC ROTARY SHIFTER, IN A PARKING LOT. VEHICLE WAS NOT MOVING AT FIRST. EXITED VEHICLE. STARTED WALKING TOWARD DESTINATION. NOTICED VEHICLE WAS ROLLING BACKWARDS. RAN AFTER VEHICLE. VEHICLE STRUCK ANOTHER CAR. VEHICLE CAME TO REST NOTICED ELECTRONIC ROTARY SHIFTER INDICATING REVERSE. CHRYSLER CARE CASE # 32683922. IT HAS BEEN THREE WEEKS SO FAR. THEY ARE NOT RETURNING MY PHONE CALLS, NOR HAVE THEY CONTACTED ME AT ALL.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.

TRUCK WAS LEFT IN PARK IN MY DRIVEWAY...THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION 2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.