65 complaints reported

2020 Ram 1500 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
65
Crashes
1
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Feb 2026

Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Dec 2025

A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2021
Nov 2025

Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2025
Nov 2025 Injury

I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Nov 2025

Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2025
Nov 2025

Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2025
Oct 2025

UNKNOWN

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 1969
Feb 2025

Leaking back glass, Soaked carpet, and a musty odor.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025

On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025

Currently Ram has extended its warranty on the back break light due to a leaking/sealant issue on certain models and years. The truck also leaks through the window frame that crakes in these vehicle's. It seems that maybe this isn't being looked at as a safety concern and think it should be. Water leaking in due to this issue is now causing stagnant water. I have 2 kids that sit in the back of the truck and have been subject to breathing in the mold that has built up. I believe the result of mold growth is a great safety concern. I have seen this complaint all over the internet and even on the 5th generation website. I think a full investigation on this should be done immediately. It also seems Ram is aware of the issue because they no longer install this window. We have always had the issue but never understood why the truck had a bad smell to it. It took a very long time to finally realize the smell was coming through the back window and into the cabin but behind the seats. My truck is a 2020 Dodge Ram Laramie 5th generation with less then 25,000 miles on it. I attached a list of webites that immediately pop up when you type Dodge back window leak

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Jan 2025

The vehicle exhaust gasket fails at 50,000 miles on the 2020 Ram pickup causing carbon monoxide to enter the cab when idling. This is very common on this particular truck. Ram has yet to issue a recall.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Dec 2024

I was parked with my daughter in the truck and we heard a loud boom sounded like a gun shot. Then I looked my back window was shattered and the frame of the back window was cracked. I have researched this and found others who have had the same issue. Ram will not take care of it. My Mopar maximum coverage will not cover it. This very scary my daughter was in the back seat and glass went everywhere. I am a single father battling cancer and I do not know what to do.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2024
Dec 2024

I have a 2020 Ram 1500 pickup, and the rear window leaks on both side of the glass and runs down to the carpet and it is starting to smell really moldy. I took it into the ram dealership on 11-4-24, and they said they have had several complaints on this and said I could pay to have it replaced or they could put silicone around the glass to see if it stops the leak. I wasn't happy with this but I told them to go ahead and reseal it and they did. About a week later it was leaking again. I called Ram Cares both times and they told me that they have lots of complaints about this same issue as I'm having as well. Matter as fact my son also has a 2020 ram 1500 that leaks and my next door neighbor has a 2021 ram 1500 that is also is leaking. I took it back in 12-17-24 and they told me they were told by Ram to reseal it again. Again I'm not happy about this. I am hoping someone will make them fix this issue. I paid a lot on money for this truck to not be able to drive it in the rain or get sick in the process of the mold. If you do a google search, back in 2016 there was several complaints and they failed to address the issue since then. The Ram service lady said they changed it in the 2023 model, but not going to fix the older models because it would cost to much. They are trying to reseal it as putting a band aid over it and if they do stop the leak now someday down the road it will leak again from the sealant decaying and then they won't do nothing. Something needs to be done please.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
Dec 2024

Started vehicle in parking lot. Monitor did not come on, Put vehicle in reverse and still nothing, no image being displayed on console. After backing up and then selecting forward motion the display came on, but not until about 3 minutes of forward motion.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2024
Nov 2024

My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2024
Nov 2024

Rear window leaking, just like on all the 5th gen rams. Causing water to get into the cab, causing mold, mildew, rot and moisture on the windows. Please create a recall this is affecting almost every single 5th gen ram

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Oct 2024

It has been 2 years since this recall came out and still I get the run around at the dealer that a solution is not available. What I'm I supposed to do still not drive the vehicle or drive as little as possible. this is rediculous and I need this recall resolved emmidiately.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Sep 2024 Crash

Inside cab is getting moisture in it. Prior to noticing this we had battery drainage that causes truck not to turn on. They replaced radio they found it was drain battery. We continued to have battery drainage where it wouldn’t turn on after a full charge overnight. The truck would go to turn on but would only make clicking noises and wouldn’t shut down for 20 minutes even though wouldn’t start. Other times we’d turn off truck and it wouldn’t turn off. Now our truck is molding inside and front and rear windshield drip of moisture. The moisture drips onto dash and down the console. This could affect electrical components. There is less then 10,000 miles on it. We’ve had brakes jam up on us when we back up and there is nothing even close to us.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Aug 2024

The sun visor retention plastic broke. Now the sun visor falls down obstructing vision and view of oncoming traffic while driving. This happens frequently. Trying to place the sun visor back while driving is difficult. Trying to hold the visor out of your field of vision while safely controlling the vehicle to a stop is difficult. The falling down of the visor is a serious safety hazard to anyone near a vehicle with this malfunction.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Aug 2024

When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
May 2024

To Whom It May Concern, The issue I am reporting is that the drivers side of my cargo bin on my 2020 Ram Rebel is opening on its own. This has occurred many times while I was driving and most times, items inside the cargo bin have fallen out on the road. This issue is also taking place when the vehicle has been parked and locked, as I come out in the morning or return from an errand and the ride side drivers cargo bin is wide open. I have also had items stolen because of this. This shortcoming is now also killing my battery all the time, since after I jump the vehicle, I can hear the locking mechanism attempting to lock and unlock on its own. I feel this is a huge liability since the contents of the bin are sometimes landing in the roadway behind my truck. I contacted Crown Dodge in Ventura, Ca and they have stated they have never heard of this situation before. When I look on-line for similar complaints, many people are saying the exact same thing as their drivers side cargo bins are opening due to an electrical wire loom shortcoming. Some of these individuals have taken their trucks to their local Dodge dealers and they are changing the wire loom and adding additional weather protection to it to correct the issue. This situation, if not addressed will cause damage to vehicles behind the trucks if not accidents as the contents of the bin can immediately become unsecured and effect all vehicles behind it. I have now opened the top of my bin and disconnected the leads powering the lock switch and it seems to be working as the bin is locked all the time and I will now need to use my key to unlock it. This has also kept my battery from draining, but I feel the dealer should step up and correct this very dangerous situation on their own before the liability for accidents and/or damage is directed to the truck owners themselves. Please access u-tube "2020 Ram 1500 Ram Box Opens By Itself". These complaints began years ago. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Apr 2024

The rear window frame cracked causing water to leak slowly in and damage the trucks radio frequency hub. This crack is a known issue in 2019-2021 Ram 1500. There is a bulletin out somewhere about it. And what I’ve read is on an extended warranty called Backlite , which should be called window seal. I have seen this get covered and fixed because it is a known defect that the user did not cause. They covered the hub, which is required to start the truck and keep it running. That would be bad if it failed while driving. This crack needs to be covered. It won’t let me upload a picture of the crack, but I have one and how much they want to charge me to fix it. I was going to attach those.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Mar 2024

While driving on 3/29/24 I pulled the drivers side sun visor down to stop the glare from the sun. In doing so the post for the sun visor broke causing it to fall down into the line of view while traveling approximately 70 mile per hours. This caused an issue that could have caused a catastrophic accident causing injury to myself or others. A review of the internet shows that numerous people have had the same issues with the sun visors breaking. This issue need to have a recall issued to it to prevent someone from being seriously injured or even killed. A tooth pick had to be placed into the rod area to hold the visor up so that I would be able to move the vehicle safely. Thanks for you attention in this matter.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Mar 2024

Water damage recently started in back ceiling of truck above rear window. Coming in from somewhere. Also notice a large crack in plastic all of a sudden. Online research is showing a lot of the same complaints of cracks and water damage. I do not see a recall though? I've only owned the truck for 8 months and this has happened within weeks.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
Feb 2024

The drivers side sun visor has broken and is possible for it to fall onto the steering column while I'm driving, and also hits my head when it swings back and forth. I've read that this is a very common problem with the 2020 RAM.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023

Trend Over Time

Complaints by year

Quick Summary

The 2020 Ram 1500 has 65 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.