65 complaints reported

2020 Ram 1500 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
65
Crashes
1
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jun 2022

Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2022
May 2022

The incident has occurred three times since the first time it happened. While driving at various speeds on various types of roadways. The truck will completely shut off, power is quickly restored to the vehicle but at that point that engine has already shut off. Thus forcing me to come to a complete stop either in the middle of the road, or on the shoulder. The truck then had to be put in park, and then turned back on. This occurred three separate times, at three different instances. My safety, and the safety of my family was put at extreme risk during the instances due to the failure and leaving us stranded in the middle of several lanes of fast moving traffic. The lives of all other motorists around us were also put in danger due to the abrupt inability for me to continue driving, causing an interruption on several lanes of highway for many drivers. The vehicle is available for inspection upon request, it has not yet been inspected by a dealer, independent service center, police, insurance or other. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Mar 2022

Driving on a two lane highway at speed. The truck shut off, all controlls turned off and park brake applied. The vehicle to the rear nearly rear ended my truck. I swerved onto a side street to get out of traffic, barley missing a power pole. Had vehicle towed to dodge dealer and they are repeatedly stating there is nothing wrong with my vehicle. They are also refusing to pursue the matter any further.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jan 2022

Rear window crack-leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes is a design safety issue and needs to be looked into since there are ample of complaints on the internet.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Dec 2021

Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the Ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Nov 2021

Rear windshield surround cracked. Water is entering vehicle. Concerned about excessive moisture in and around airbags.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2021
Oct 2021

Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn Quadcab.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2021
Oct 2021

Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2021
Aug 2021

The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Feb 2021

REAR WINDOW CRACKED. LEAKING WATER INTO TRUCK

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2021
Dec 2020

SUNROOF EXPLODED! DRIVING ON FREEWAY WE HEARD LOUD BLAST AND THAN THE GLASS WAS GONE! NO OTHER CARS AROUND. NO OVERPASS FOR MILES. GLASS BLEW UP AND GONE LIKE VALCANO. WE HAD TO DRIVE 30 MIN IN THE RAIN HOME. DEALER CURRENTLY SAYS NO WARRANTY?

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Sep 2020

THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2020
Aug 2020

WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Jun 2020

I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE.

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Jan 2020

MY TAILGATE KEEPS OPENING

Type: Vehicle, Vehicle: 2020 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Ram 1500 has 65 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.