2017 Ram 2500 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available RAM unable to remedy this safety recall for my vehicle
I have called & been to Fletcher Chrysler in Franklin, IN and they said that there is still no remedy/fix for the brake recall on my vehicle. I use it to tow our 5th Wheel & am seriously worried about towing it in the Spring, as well as daily driving in around. It has now been 14 months and there still is no repair for this Recall issued in Nov 2024.
I received notification of Manufacture Recall C4B (NHTSA Recall 24V-896) in Nov 2024. My intermittent ABS light on my dashboard is continuously going on and off, indicating a problem with the anti-lock braking system since 2024. This prevents the setting of cruise control as well as a constant alarm sound. I feel this directly correlates from the brake hydraulic control unit HCU susceptible to failure or malfunction as stated in the recall and feel unsafe to drive my vehicle due to the potential risk of loss of ABS/ESC/Traction control that may cause my vehicle to crash without prior warning. I have attempted to remedy this situation by contacting the Washington, NC and Greenville, NC Dodge dealerships and Mopar Parts Support (800-765-7732) directly for immediate repair only to be told that they do have my information on a ticket but do not have a part to fix it, but in the same breath tell me I can buy an after market part at my local auto parts store at my cost and have the dealership install at my cost to resolve my issue. This is unacceptable, as I now have a financed vehicle that I purchased from a Dealership and I am unable to confidently drive due to safety concerns that my life and others on the roadway may be in danger. In addition I am continually paying my monthly finance payment, auto insurance , yearly taxes/tags since the recall November 2024 and it is now August 2025 and I have an unsafe undriveable vehicle! I am seeking your assistance to demand the manufacture fix the problem by repairing it, replacing it or repurchasing the vehicle.
My ABS, traction control lights come on and off also loose the ability to use cruise control and electronic breaking system while pulling my trailers. This has been brought to the dealership and fixed once already and it only lasted long enough for the 1 year warranty to expire and it has started doing the same thing again. Also loose my trailer lights when this happens...
I have read online that this is a common problem for Ram Trucks. The SEBS and ABS lights and alarm will start flashing and dinging- the result is Intermittent ABS and traction control lights, no cruise or 4x4. I have 38,000 miles. I spent approximately $1300 to have it repaired. When I was. At the Ram repair shop, I was told that the parking lot was full of similar Ram trucks with the same problem.So clearly there should be a recall.
On November 9, 2022 I had the Control-Anti-Lock Breaking System repaired by Bob Moore Chrysler Dodge in Tulsa. They replaced the HCU and performed a base bleed of the brake and ABS breaking system. This repair was prompted by the vehicles ABS warning light and chimes activating during operation. As of September 3, 2024 the same ABS warning light and chime is again activating during operation. I paid $620.00 the first time to get this issued repaired and I do not feel that I should have to pay this again on a part/system that is obviously defective from the manufacture. My research into this issue shows this is a common issue on these models as well as a possible safety problem.
The “service antilock brake system” code is appearing for the 4th time. I only have 64k miles on this truck. The CDJR dealer in Angleton, Tx has replaced the module and pump 3 times. Now it’s back. I’m sure it’ll all need replacing, again.
Getting code C0020-01 code being given randomly.
ABS module failure
My braking ABS HCU has failed 4 times in 6 years. At 4495, 10,058, 15,198, and 20,052 miles (last week.) Included is the paperwork associated with those failures that renders the ABS, and potentially the entire braking system into a failure mode. As noted in the paperwork, it happens about every 5,000 miles. Warning lights appear and dinging go off stating the ABS system needs serviced. At times its intermittent and other times it stays on. My research has found this is a very well noted problem with the 2017 and 2018 Dodge Ram trucks. In addition, there is a safety class action suit in California. Last date it occurred is noted below. I have all the repair data available electronically. However there must be a glitch in your system. When I hit the upload button it does not allow for an upload. Would be more than happy to provide.
The check electronic brake system light started coming on intermittently in October 2023. Dealer determined it was a faulty hydraulic control unit but it took three weeks to locate the part for a vehicle just over 24,000 MILES and based on other reports I consider myself lucky to have my truck repaired under four weeks. RAM was completely unapologetic and had me pay full price for the repair. I have no trust for the replaced part or RAM as a brand. Sold the truck, but I would not mind a refund for parts of questionable quality.
ABS lights illuminated, Electronic stability control. ABS module has been replaced but did not fix issues. 1050.00 spent so far. This is a hazardous safety condition when driving if brakes are applied harshly. There are hundreds of complaints about this issue on these model trucks. My truck has 52000 miles on it.
ABS service light continually comes on and service antilock brake system light comes on daily. This seems to be an ongoing problem with all 2017 ram 2500 trucks there should be a recall on this Since it’s been a problem for 5 to 6 years
ABS and EBS keeps flashing on and off code said wheel bearing hubs , replaced them still happening
C0020-01 code. ABS pump. Truck only has 35,390 miles on it. Been replaced once in 2020 under warranty and faulty again. Of course now out of warranty. Seems to be a common problem affecting over 400,000 trucks. Why is there no recall?
Fault: "Service Anti-Lock Brake System" warning light appears intermittently Fault Code: C0020-01 ABS Pump Motor Control General Electric Failure - The above problem resulted in unexpected loss of ABS brake control, loss of Traction control and 4-wheel drive during hazardous driving conditions where these features are highly required, causing us to narrowly avoid pedestrians and other nearby vehicles. - We have discovered multiple complaints of this mechanical error with vehicles of the same model, year and make. Pressure to have the manufacture recall vehicles with this problem has been enacted with no resolution to date. See RAM Technical Service Bulletin #S2005000004
ABS/and Traction Control lights flash on and off intermittently. Cruise Control doesnt always work.
ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.
At less than 50K miles, the ABS braking and traction control system has failed compromising the safety of the driver, passengers and cargo.
Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller
ABS and Traction Control lights and bells and alarms going off saying need to Service Right Away. Called dealer and told not to drive truck till fixed. but the parts are and have been on back order for over a year because there are so many trucks with this issue and its going to cost me close to $2,000. to get this issue fixed. Its a faulty item not of my doing. Needs to be a recall on this issue. In the mean time I am with out a truck.
I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.
ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.
ABS light on and antiskid light came on and the bell is ringing and the cruise control not working when on
Abs and traction control lights going off and on . Had pump and control module replaced april 2022.Now it showing same problem 9000 miles later.
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Quick Summary
The 2017 Ram 2500 has 33 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.