2017 Ram 2500 Steering

I BOUGHT THE TRUCK NEW IN OCT. 2017. ALMOST RIGHT AWAY I FELT A PULL TO EITHER DIRECTION WHEN DRIVING BUT IT PULLED STRONGER TO THE RIGHT. I BROUGHT IT BACK TO BROWNS DODGE IN MEDFORD N.Y. AND COMPLAINED AND THEY "SENT IT OUT" FOR A WHEEL ALIGNMENT. I WENT BACK BECAUSE IT WAS STILL PULLING. AFTER A SECOND LOOK BY THE DEALER I WAS TOLD IT WAS DOING WHAT IT SHOULD. IT WASN'T. I THEN TOOK IT TO AN INDEPENDENT PLACE THAT SPECIALIZES IN WHEEL ALIGNMENTS. THEY SAID THEY FIXED IT TOO. THEY DIDN'T. I WAS READY TO GET RID OF THE TRUCK UNTIL I GOT THE RECALL NOTICE. I TOOK IT BACK TO BROWNS AND THEY WELDED THE DRAG LINK AND SAID THERE ARE NO PARTS AVAILABLE AND I WOULD GET A CALL WHEN THEY ARE AVAILABLE. I NEVER RECEIVED A CALL AND I CALLED AND THEY CLAIM THEY STILL DO NOT HAVE THE PART. I NEED MY TRUCK TO DRIVE CORRECTLY. THE DRAG LINK SHOULD NOT BE WELDED. REPLACEMENT IS NEEDED. IT STILL PULLS. I TOW TRAILERS. AFTER THE DRAG LINK WAS WELDED THE "MECHANIC" WROTE ON THE SERVICE FORM HE TEST DROVE IT TO CHECK FOR "TOW". THAT IS A LIE. THE TRUCK NEVER LEFT THE BAY UNTIL IT WAS DONE. I WAS THERE. THE ODO IN AND OUT IS THE SAME TOO. I WAS GETTING HELP FROM FCA BUT NOW THEY WONT HELP EITHER. THEY SAID SOMEONE ELSE WILL BE HANDLING IT AND CONTACTING ME AND NOBODY EVER HAS. THE CASE NUMBER IS 58281442. THANK YOU.

I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?

THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.

NHTSA RECALL19V-021, BY WELDING NUTS ON TO THE STEERING STABILIZER, THIS MAKES THE ISSUE PERMANENT, NO ADJUSTMENT IN THE FUTURE UNLESS REPLACEMENT. THIS IS AN UNACCEPTABLE RECALL FOR THE CONSUMER. FCA NEEDS TO CORRECTS BY INSTALLING AN ADJUSTABLE STEERING STABILIZER

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.