7 complaints reported

2015 Ram 3500 POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE WITHOUT WARNING, CAUSING THE VEHICLE TO INDEPENDENTLY DECELERATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TURBO BOOSTER ACTUATOR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2020
Jun 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT NORMANDIN CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Jan 2020 Fire

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, AN ORANGE GLOW COMING FROM UNDERNEATH THE VEHICLE AND THERE WAS ODOR OF SMOKE IN THE CABIN. THE CONTACT STOP IN THE MIDDLE OF THE ROAD BECAUSE THE VEHICLE WAS ON FIRE AND WAS ABLE TO EXIT THE VEHICLE WITH HIS WIFE SAFE BUT INHALED A LITTLE SMOKE. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT NOTICED UNDER THE HOOD WAS IN FLAME. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO UMANSKY CHRYSLER DODGE JEEP RAM DEALER, (960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, (434) 326-0298) WHERE THE CONTACT WAS INFORMED WHAT CAUSE FIRE, WHICH WAS A FAULTY TRANSMISSION COOLING LINE CLIP. THE TRANSMISSION FLUID IGNITED THE EXHAUST CAUSING THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AWAITING ON A PART TO TEST EVERYTHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE THREE TIMES AND PROVIDED A CASE NUMBER: 71744090-74426250. THE FAILURE MILEAGE WAS APPROXIMATELY 69,200.

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Jul 2018

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2017
Mar 2018

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2017
Oct 2017

BOUGHT TRUCK NEW AND AT 40K MILE MARK WATER PUMP ASSEMBY FAILED WHILE DRIVING ON HIGHWAY AT 75 MPH TOWING CAMPER,ALMOST CRASHED,LOST STEERING & CONTROL, TRUCK ALMOST CAUGHT FIRE, WAS SO HOT, STEEMING & SMOKING , MECHANIC COULDNT TOUCH HOOD FOR 45 MINUTES. STRANDED FOR A WEEK BEFORE FIXED-NOW AT THE 80K MILE MARK RE-CALL CAME OUT FOR EXACT PROBLEM AND NOW THERES NO FIX AVAILABLE ? ROLLING THE DICE WITH MANY LIVES ! AFRAID TO DRIVE THE VEHICLE. ALL MY ISSUES DOCUMENTED AT CHRYSLER CARE. I CAN NOT BELIEVE THEY ARE LETTING PEOPLE DRIVE THIS VEHICLE WITH NO FIX ....I NEED HELP AS WELL AS ALL WHO OWN THIS VEHICLE ORIGINAL ACCIDENT HAPPEND 3/2016

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2017
Apr 2016

2015 RAM 3500 LARAMIE DUALLY 4X4, 6.7 I6 CUMMINS, AISIN TRANSMISSION. TRUCK EXPERIENCES "DEAD PEDAL" UNDER HARD ACCELERATION OR WHEN DEPRESSING PEDAL 3/4 TO FULL THROTTLE SUDDENLY. THIS HAPPENS UNDER ALL CONDITIONS: STOPPED, ROLLING, UNDER ACCELERATION. ADVANCING THE PEDAL SUDDENLY OR COMPLETELY DOWN IN EMERGENCY SITUATIONS RESULTS IN A 3-4 SECOND DELAY WHERE THE TRUCK WILL NOT RESPOND, THEN SLOWLY ADDS POWER. THIS IS EXTREMELY DANGEROUS AS THE TRUCK WILL NOT RESPOND TO THE DRIVERS INPUTS. POSSIBLY RESULTING IN A CRASH OR DEATH. IN SEVERAL CASES THE TRUCK HAS RESPONDED IN THE ABOVE DESCRIBED MANOR RESULTING IN EMERGENCY ACTION BY THE DRIVER TO AVOID A CRASH OR WRECK. PROBLEM HAS BEEN OCCURRING FOR THE PAST 10 - 15K MILES AND STILL CONTINUES. AS PER THE DEALER SERVICING THE VEHICLE. WE WERE TOLD NOTHING IS WRONG, THIS WAS NORMAL AND THEY REFUSED TO DO ANYTHING ABOUT IT. AS PER RAM TECHNICAL ASSISTANCE "IF THE CUSTOMER STEPS IN THE THROTTLE, THE VEHICLE WILL GO INTO DERATE TO KEEP THE DRIVESHAFT OFF THE GROUND. IF YOU STAY AROUND 60 TO 70% THROTTLE THEN THERE IS NO DERATE. SOUNDS LIKE THE VEHICLE IS OPERATING AS DESIGNED." A COPY OF THE REPORT HAS BEEN PROVIDED WITH THIS REPORT

Type: Vehicle, Vehicle: 2015 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2016

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ram 3500 has 7 POWER TRAIN,ENGINE complaints on file. Review the timeline above for detailed owner experiences.