2015 Ram 3500 Steering

DRAG LINK WAS TACK WELDED BY DEALER AS A TEMPORARY FIX BUT WILL NOT REPLACE IT WITH THE UPGRADE. I CANNOT GET A WHEEL ALIGNMENT UNLESS I PURCHASE A NEW DRAG LINK FOR 450.00 DOLLARS

TL* THE CONTACT WAS A LAWYER CALLING ON BEHALF OF HER CLIENT WHO OWNED A 2015 RAM 3500. THE LAWYER STATED WHILE HER CLIENT WAS HAULING HORSES AT AN UNKNOWN RATE OF SPEED, THE STEERING ROD BROKE UNEXPECTEDLY, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER DROVE DOWN AN EMBANKMENT AND HIT A SIGN, TOTALING THE VEHICLE. THE LAWYER WAS UNAWARE IF ANY WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE FAILURE; THE LAWYER WAS ALSO UNAWARE IF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER NOR THE HORSES WERE INJURED DUE TO THE CRASH. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. UPON INVESTIGATION, THE LAWYER DISCOVERED AN ACTIVE RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING); WHICH SHE LINKED TO HER CLIENT'S FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

RECALL V06 ALLOWS WELDING OF ADJUSTABLE PARTS. THIS MEANS WHEN STEERING NEEDS ADJUSTMENT IN FUTURE, THE OWNER IS STUCK WITH BUYING ALL NEW PARTS TO REPLACE THE WELDED PARTS!!! HOW CAN YOU ALLOW THIS BURDEN BEING SHIFTED TO THE OWNERS WHEN FCA CAUSED THE PROBLEM BY NOT THREADING THE PARTS CORRECTLY?

THE STEERING WHEEL BEGAN LOSING IT'S FUNCTION AFTER TURNING OUT OF MY DRIVEWAY, WHILE I WAS DRIVING DOWN MY STREET, AT APPROXIMATELY 20-25 MPH. IT WOULD TURN APPROXIMATELY 90 DEGREES WITH NO AFFECT SUDDENLY. I HAD IT TRANSPORTED TO THE RENO DODGE DEALERSHIP. THEY AT FIRST TRIED TO CHARGE ME FOR A REALIGNMENT. I TOOK IT TO ANOTHER REPAIR SHOP, AND THEY IDENTIFIED THAT THERE WAS A RECALL ON THIS ISSUE DUE TO A FAILURE IN THE 'DRAG LINKAGE.' I WENT BACK TO RENO DODGE AND THEY ADMITTED THERE IS A RECALL, BUT THEY DIDN'T HAVE THE UPDATED INFIRMATION FROM CHRYSLER, SO THEY WOULD NIT FIX IT. I HAD THE REPAIRS DONE AT THE OTHER SHOP, AND FCA HAS NOW BEEN AVOIDING REIMBURSING ME. THEY KEPT TELLING ME THEY COULDN'T IDENTIFY MY VIN, THEN THE HAD OTHER 'TECHNICAL DIFFICULTIES',THEY CLOSE MY CASE AS SOON AS THEY OPEN IT! THEY HAVE DONE THIS 4 TIMES NOW!

PITTMAN ROD BOLTS KEEP BACKING OFF, 2ND TIME THIS HAS HAPPEN. LOST OF STEERING. STEERING WHEEL SITTING BETWEEN 120 DEGREES AND 180 DEGREES..

LOST STEERING TO THE LEFT, ONLY 2 INCHES OF TRAVEL. DRAG LINK ADJUSTMENT LOCK NUTS BACKED OFF ON THERE OWN. ALMOST HIT 3 VEHICLES INCLUDING A WV STATE TROOPER. RECEIVED A WARNING TICKET FOR DEFECTIVE EQUIPMENT.

TRUCK HAS 26,300 MILES ON IT. 7 DAYS AFTER GETTING THE TRUCK SERVICED AND ALIGNED AT MY LOCAL DEALER, WHILE DRIVING AT 70 MPH ON THE HIGHWAY IN GAINSVILLE, FL, THE STEERING WHEEL SLOWLY BECAME MIS-ALIGNED TO THE LEFT BY OVER 180 DEGREES, CAUSING REDUCED ABILITY TO STEER TO THE LEFT, A CHECK ENGINE LIGHT, A FAILURE OF THE ANTI-LOCK BRAKE CONTROL MODULE, AND FAILURE OF THE CRUISE CONTROL. I STOPPED AT NEAREST DEALER WHO SAID THE TRUCK WAS UNSAFE TO DRIVE, BUT DID NOT HAVE ANYONE AVAILABLE TO LOOK AT IT FOR AT LEAST A WEEK AND OFFERED NO FURTHER OPTIONS. BEING AS I WAS 200 MILES FROM HOME, I TOOK THE TRUCK TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING DRAG LINK JAM NUTS WERE LOOSE ALLOWING THE DRAG LINK TO ROTATE AT RANDOM. HE WAS UNABLE TO TELL WHETHER THE DEALER FAILED TO TIGHTEN THEM AFTER THE ALIGNMENT OR BECAUSE THEY WERE NEVER TIGHTENED AT THE FACTORY. THE DRAG LINK WAS RE-SET TO CENTER THE STEERING WHEEL AND THE JAM NUTS WERE TIGHTENED. I WAS ADVISED THAT HAD I NOT STOPPED TO HAVE IT FIXED, THE DRAG LINK COULD HAVE CONTINUED TO LOOSEN CAUSING A COMPLETE LOSS OF STEERING CONTROL. A QUICK GOOGLE SEARCH INDICATES THIS TO BE A RECURRING PROBLEM WITH THESE TRUCKS.

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE BOLTS ON THE STEERING TIE ROD LOOSENED WHEN DRIVING AT VARIOUS SPEEDS. THE STEERING TIE ROD MALFUNCTIONED AND CAUSED THE STEERING TO BE UNSTABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. NEITHER THE DEALER NOR AN INDEPENDENT MECHANIC FOUND ANY FAILURES, BUT STATED THAT THE ALIGNMENT WAS OFF. THE DEALER STATED THAT THE THREADS ON THE TIE RODS WERE FINE, BUT NEEDED TO BE RE-ADJUSTED. THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

DRAG LINK ADJUSTMENTS NUTS ARE NOT TIGHT. THEY ARE SUPPOSED TO BE TORQUED TO AROUND 120 FT-LBS. YOU CAN REACH UP AND LOOSEN THEM WITH YOUR HAND. THIS HAS AFFECTED A NUMBER OF TRUCKS IN DIFFERENT STATES THE PROBLEM IS OBVIOUSLY AT THE MANUFACTURER. LINK TO OTHERS HAVING THE SAME PROBLEM. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1813273-WARNING-CHECK-YOUR-STEERING-NOW.HTML THE PITMAN ARM NUT IS ALSO NOT TORQUES TO SPEC AND VERY LOOSE. ANYONE OF THESE COULD BE A SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 DODGE RAM 3500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE STEERING WHEEL BEGAN TO TURN INDEPENDENTLY COUNTER CLOCKWISE AND BLOCKED THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER, LOOKED UNDERNEATH, AND NOTICED SOME BOLTS WERE LOOSE FROM THE STEERING CABLE. THE CONTACT STATED THAT THE BOLTS WERE TIGHTENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,779....UPDATED 12/29/15 *BF THE CONSUMER LOOKED AT THE FRONT END AND SAW WHERE ONE OF THE NUTS HAD DETACHED FROM THE COUPLING AND THE OTHER NUT WAS LOOSE WHEN HE TOUCHED IT. UPDATED 12/31/15.*JB