2015 Ram ProMaster Power Train

exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a left engine and transmission mount because the mounts are breaking causing the engine and transmission to drop nearly to the pavement. An article posted June 2019 by certtrans details the failure (search online for: mopar fix for ram promaster transmission bracket breakage). There are many possible catastrophic safety issue from this failure. Why have these vehicles not been recalled for these defective mounts? The upgraded mount was an additional $847. The price alone may scare some people off from replacing with upgraded mount. At highway speeds when the engine and transmission fall down the angle of the drive axles alone could cause breakage and loss of power. Plus there are a many other possibilities for this to cause a crash.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF IT WERE GOING INTO LIMP MODE AND THE INSTRUMENT PANEL INDICATED TO SHIFT INTO NEUTRAL. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO DRIVE. THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT COULD NOT DRIVE. THE VEHICLE WAS TOWED TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A STORED CODE AND WAS OK TO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STETLER DODGE CHRYSLER JEEP RAM (1405 ROOSEVELT AVE, YORK, PA 17404, (717) 764-888), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CONTROLLER SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71473918. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *DT*JB

RADIATOR COOLING FAN HAS STOPPED WORKING AT 39000 MILES.VAN IS OVERHEATING .STILL UNDER POWER TRAIN WARRANTY.WE ARE BEING GIVEN A HARD TIME ABOUT WARRANTY REPAIR.VAN CAN'T OPERATE AS IT HAS ALSO BLOWN FUSES FOR THE FAN.RESEARCH INDICATES MANY OWNERS WITH SAME ISSUES.

IN 2017 I PURCHASED A RECREATIONAL VEHICLE WITH A DODGE CHASSIS WITH THE ATTACHED VIN. IT CURRENTLY HAS ABOUT 4500 MILES ON IT. FROM THE VERY BEGINNING I HAVE HAD PROBLEMS WITH THE TRANSMISSION DOWN SHIFTING WHEN TRAVELING AT HIGHWAY SPEEDS (55 TO 65 MPH) WHICH PEGS THE TACH (7000 PLUS). THIS WOULD OCCUR WHEN TRAVELING UP SLIGHT GRADES WHILE ON CRUISE CONTROL AND WOULD HAPPEN AT RANDOM INTERVALS (ROUGHLY 200 MILES) WITHOUT WARNING. I HAVE BEEN TO THE DODGE DEALER AND DISCUSSED THE PROBLEM WITH THEM. THE FIRST TWO TIMES THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT SAID IT WAS AN "ADAPTIVE" TRANS WHICH HAD TO ADJUST TO MY DRIVING AND DIDN'T OFFER ANY SOLUTIONS. AT THE THIRD VISIT TO THE DEALER THEY RELOADED NEW SOFTWARE FOR THE TRANS, BUT STILL OFFERED THE "ADAPTIVE" ARGUMENT, AND STILL WOULDN'T GUARANTEE A SOLUTION TO THE PROBLEM. I AM AFRAID TO DRIVE THIS VEHICLE. WHEN IT DOWN SHIFTS THERE IS SO MUCH ENGINE BRAKING AND RAPID DECELERATION THAT I FEAR A REAR END COLLISION. ADDITIONALLY, DRIVING ON SLIPPERY ROADS (GRAVEL, FROST, SNOW, RAIN) COULD EASILY RESULT IN A SKID AND POSSIBLY COMPLETE LOSS OF CONTROL.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING, THE VEHICLE AUTOMATICALLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO HENDERSONVILLE CHRYSLER DODGE JEEP RAM (401 DUNCAN HILL RD, HENDERSONVILLE, NC), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

THIS IS NEW MODEL FOR DODGE IN 2015 AND COMES EQUIPPED WITH THE ZF 9-SPEED TRANSMISSION. AT THE LOWER END, THE VAN LACKS ACCELERATION FOR PASSING OR NEEDED ACCELERATION ESPECIALLY AFTER DECELERATION. AFTER READING THE COMPLAINTS ABOUT THE ZF TRANSMISSION IN THE CHEROKEE, THE DESCRIPTIONS NOTED ARE EXACTLY WHAT IS HAPPENING TO MY VAN. THIS IS EXTREMELY CONCERNING WHEN ON A FREEWAY AND ONCE I SLOW DOWN AND THEN HAVE TO SPEED UP FAST, THERE IS A DELAY OR LULL IN THE ACCELERATION.