106 complaints reported

2019 Subaru Crosstrek VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
106
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2021

THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
Mar 2021

THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Mar 2021

THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2021
Mar 2021

ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2021
Mar 2021

THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2021
Feb 2021

FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Jan 2021

WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Jan 2021

THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Jan 2021

I was driving on the highway and a tiny rock my windshield which shouldn’t have caused the 12 inch crack in my windshield like it did, i have to have it replaced now.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2021
Dec 2020

A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Dec 2020

ONE DAY IN AUGUST, I WENT TO MY CAR PARKED IN THE GARAGE AND NOTICED A CRACK COMING UP FROM THE BOTTOM OF THE WINDSHIELD. I HAVE HAD NOTHING HIT THE WINDSHIELD IN SEVERAL MONTHS AND NEVER IN THAT AREA. ON 3 SEPARATE OCCASIONS AFTER THAT, AS I TOOK THE CAR OUT OF THE GARAGE, I NOTICED IT LENGTHENING HORIZONTAL BY ABOUT 3 INCHES EACH TIME.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Nov 2020

2 MONTHS AFTER I PURCHASED THIS VEHICLE I NOTICED A SMALL CRACK IN MY WINDSHIELD THAT HAS SINCE STARTED TO BECOME LONGER. NO ACCIDENTS OR FALLING OBJECTS THAT COULD HAVE CREATED THE CRACK.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Nov 2020

OVERNIGHT, SOMETHING FELL ON MY VEHICLE AND CRACKED THE WINDSHIELD. THE CRACK TRAVELS A GOOD THIRD OF THE WIDTH OF THE VEHICLE. WE THINK IT IS A MANUFACTURING DEFECT AS THE SUBARU WAS STREET-PARKED UNDERNEATH A POWER LINE, AND WE DIDN'T FIND ANYTHING SUBSTANTIAL AROUND THE CAR THAT COULD HAVE CRACKED IT.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Nov 2020

A SMALL CRACK IN THE LOWER DRIVERS SIDE WINDSHIELD APPEARED WITH NO KNOWN REASON. IT HAS NOW SPREAD LARGER. ONLY 2 DRIVERS AND BOTH DENY EVER HEARING A ROCK OR REASON FOR THE WINDSHIELD TO CRACK. THE CAR WAS PARKED IN GARAGE WITH NO KNOWN CRACK AND THE NEXT MORNING A CRACK APPEARED.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Oct 2020

WINDSHIELD CRACKS EASILY AND THE CRACKS SPREAD QUICKLY. I'VE HAD 2 CRACKS SO FAR ON A 2019 VEHICLE FROM LIGHT PEBBLE IMPACT COMING FROM THE ROAD. COST ESTIMATE TO REPLACE IS VERY HIGH AS THE VEHICLE HAS EYESIGHT. SUBARU CLAIMS IF YOU DON'T USE THE OEM WINDSHIELD EYESIGHT MAY NOT WORK. OVER $1000 TO REPLACE?? SMALL CRACK HAPPENED FIRST RIGHT AFTER VEHICLE WAS PURCHASED. HAD IT "REPAIRED" SINCE IT WAS NOT A SAFETY OR VISION ISSUE. NEW CRACK IS RIGHT IN LINE OF SIGHT ON DRIVERS SIDE.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Oct 2020

WINDSHIELD CRACKED NEEDING REPLACEMENT AFTER NO NOTICABLE ROCK HITTING IT

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Oct 2020

VERY SMALL ROCK HIT WINDSHIELD ON THE HIGHWAY AND CAUSED A GOOD SIZED CHIP. I UNDERSTAND THAT THESE WINDSHIELDS ARE UNDER INVESTIGATION FOR BREAKING TOO EASILY ON THIS SUBARU MODEL.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Oct 2020

WINDSHIELD CHIPPED AND CRACKED 3 MONTHS INTO OWNERSHIP. CRACK ACROSS ENTIRE UPPER WINDSHIELD OVERNIGHT.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Sep 2020

NO KNOWN ISSUE OCCURRED, YET THE WINDSHIELD STARTED A CRACK FROM THE DRIVERS SIDE EDGE AND RAPIDLY MOVED ACROSS THE WINDSHIELD ABOUT 12 INCHES. DURING HIGHWAY DRIVING IT MAY HAVE CAUGHT A PEBBLE (DON'T RECALL THIS HAPPENING BUT I'VE EXPERIENCED THIS WITH OTHER CARS), BUT STILL THAT WOULDN'T EXPLAIN THE RAPID CRACKING.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Sep 2020

I BOUGHT THIS CAR A LITTLE OVER A YEAR AGO. (BOUGHT JUNE 2019 AND CURRENTLY SEPTEMBER 2020). IN JANUARY I WAS DRIVING ON THE INTERSTATE AND A HEARD A LIGHT "TING" ON MY WINDSHIELD (I'VE HAD CARS BEFORE THIS ONE, AND I'VE NEVER GOTTEN A CRACK FROM SOMETHING LIKE THAT) AND MY WINDSHIELD GOT A CHIP IN IT THAT IN DIAMETER WAS A LITTLE LARGER THAN A QUARTER. I GOT THAT FIXED QUICKLY AFTER IT HAPPENED. THEN, 4 DAYS AGO I WAS DRIVING ON THE INTERSTATE AND THIS "TING" WAS A LITTLE LOUDER. I DIDN'T SEE ANY DAMAGE AT FIRST, BUT IT WAS BECAUSE IT WAS BEHIND MY REARVIEW MIRROR, AND WHEN I GOT OUT IT WAS A CRACK ABOUT A FOOT LONG. I'VE BEEN DRIVING SINCE I WAS 16 AND I'M 23 NOW, AND I'VE NEVER HAD THESE THINGS HAPPEN. TO GET TWO INCIDENTS IN LESS THAN A YEAR SEEMS SUSPICIOUS TO ME.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Sep 2020

ENTERED MY VEHICLE IN THE MORNING AFTER IT HAD BEEN SITTING IN MY DRIVEWAY FOR A COUPLE DAYS TO FIND A CRACK IN THE DRIVER SIDE OF THE WINDSHIELD. VEHICLE HAD BEEN STATIONARY FOR SEVERAL DAYS IN A SUBURBAN NEIGHBORHOOD AND WAS FOUND IN THAT STATE.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Aug 2020

WINDSHIELD EASILY SUSCEPTIBLE TO ROCK CHIPS COMPARED TO PREVIOUS MODEL CROSSTREK (2014) DRIVING THE SAME ROADS. HAVE RECEIVED 2 ROCK CHIPS IN WINDSHIELD LESS THAN 1 MONTH APART FROM ANOTHER WHILE DRIVING ON SUBURBAN ROADS WHERE SPEED LIMIT IS 55MPH.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Aug 2020

WINDSHIELD CRACKED FROM DASH AREA ABOUT 12'

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Aug 2020

WINDSHIELD CRACKED FOR NO REASON, CREATING A LONG CRACK HALFWAY DOWN MY WINDSHIELD. VEHICLE WAS STATIONARY, PARKED ON SIDE STREET. MILEAGE WAS AROUND 9,000 MILES. 2019 SUBARU CROSSTREK

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Aug 2020

NOTICED WINDSHIELD WAS CRACKED STARTING WHERE THE DEFROSTER LINES ARE. DEFROSTER WAS NOT BEING USED THAT DAY THOUGH AS IT WAS 100 DEGREES THAT DAY. DON'T RECALL IT HAPPENING WHILE I WAS DRIVING. NOTICED IT AFTER I GOT IN THE CAR TO DRIVE HOME FROM WORK.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Subaru Crosstrek has 106 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.