2020 Subaru Forester UNKNOWN OR OTHER

UNKNOWN I’m a cautious driver. Really. My Forester windshield has a crack that appeared with little/no preceding incident. Frustrating. Scary. My driver’s manual tells me to get the windshield replaced ASAP.

ON SEPTEMBER 26, 2020, MY 2020 SUBARU FORESTER WINDSHIELD WAS HIT BY SOME VERY SMALL OBJECT THAT HARDLY MADE A SOUND WHEN IT STRUCK. THE RESULT WAS A VERY SMALL CRACK ABOUT AN INCH LONG. I HAD THIS REPAIRED BY SAFELITE MOBILE SERVICE ON SEPT. 30 ON APRIL 6, 2021 AS THE CAR WAS BEING DRIVEN IN TOWN, AN APPROXIMATELY 15 INCH CRACK APPEARED ON THE WINDSHIELD. THIS CRACK RUNS FROM THE VERY BOTTOM OF THE WINDSHIELD UP THROUGH THE REPAIRED "CHIP" MENTIONED ABOVE AND ON FOR ANOTHER 12 INCHES OR SO. THERE WAS NOTHING TO STRIKE THE WINDSHIELD THIS DAY. I CONTACTED THE RAMSEY SUBARU DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD BECAUSE THERE WAS THAT INITIAL CHIP, THE SUBARU WARRANTY WOULD NOT COVER THE CRACKED WINDSHIELD. I CONTACTED THE SAFELITE OFFICE NEAREST ME THAT HAD REPAIRED THE CHIP IN SEPTEMBER AND THEY SCHEDULED ME TO HAVE THE WINDSHIELD REPLACED ON MONDAY, APRIL 12 AT 12:30 PM. I DID PHONE THE DEALERSHIP ON FRIDAY, APRIL 9 TO SPEAK TO SOMEONE ABOUT THIS SITUATION. AFTER SEVERAL ATTEMPTS WITH NO ONE ANSWERING THE PHONE, I LEFT A MESSAGE TO CONTACT ME. I HAVE NOT YET RECEIVED A RESPONSE OF ANY KIND. I PLAN TO VISIT THE DEALERSHIP MONDAY MORNING APRIL 12 TO APPEAL MY ORAL DECISION. IF I AM SUCCESSFUL IN THAT, I WILL AMEND THIS REPORT.

The Subaru windshield on our 2020 Forester developed two large cracks, discovered in the morning of October 4, 2021, after the car was parked at a hotel overnight. There were no observed impacts from stones or anything else the day before. The EyeSight safety system has not been working since then, and it appears that it is unsafe to drive the vehicle. The insurance company and the dealer have been notified. The dealer inspected the vehicle but has told us there are no windshields available for replacement anywhere in the US. There were no warning signs prior to the cracks developing.

My 2020 Subaru Forester has less than 12,000 miles at the time of this complaint, but I am waiting on my fourth (4th) windshield for replacement. I have already paid the dealership, but no windshields have been received in over 2 months. My last windshield replacement was the last windshield that the dealership received. The windshields seem extremely thin and sometimes no rock ding occurred but the windshield was discovered shattered in my garage. My current windshield encountered a small piece of road debris and the windshield completely shattered and glass fragments were on my dashboard. If anything contacts my current windshield I fear it will completely disintegrate and my vehicle will be left with no windshield. My car is still under full warranty and I have met with dealership staff regarding the windshields, any recalls, my safety concerns, and no one has done anything except left me pay for a windshield that they have no idea when or it it may arrive. One part department staff member (Ryan), stated that even if they receive the Forester windshields, they may not arrive intact since they shatter and break during transport. This is EXTREMELY concerning and it OBVIOUSLY a safety issue with these vehicles. If I had been aware of this issue I would have purchased another brans and make of vehicle in October 2019.

The vehicle was parked for about 30 minutes. When returning to the vehicle, the windshield had a large crack. We contacted our insurance company and a repair was set up for 07/06/2021. Our deductible for the repair was $250. I have since read that the 2020 Forester is included in a recall for windshields on this model. My Subaru dealer customer service stated it is not included in this recall. Can you please give some guidance in this matter?

WINDSHIELD CRACKED EASILY. WHILE DRIVING ON A MAINTAINED CITY STREET, I HEARD WHAT SOUNDED LIKE VERY SMALL ROCK OR PIECE OF DEBRIS HIT THE WINDSHIELD AND IMMEDIATELY A 2 FOOT CRACK APPEARED ON THE WINDSHIELD EXTENDING FROM THE UPPER AND OUTER EDGE OF THE PASSENGER SIDE ACROSS TOWARDS THE MIDDLE. I WAS DISTANCED BEHIND A COMPACT SUV. FROM THE INSIDE OF THE VEHICLE NO INITIAL DAMAGE POINT WAS VISIBLE, ONLY THE CRACK. UPON FURTHER INSPECTION AFTER EXITING THE VEHICLE, I FOUND A SHALLOW PEN POINT SIZE DIVOT ON THE CRACK NEAR THE EDGE OF THE WINDSHIELD.

On August 28, 2021, while driving on a one-way private road that leads to my home, I heard a loud pop and a foot-long crack instantly appeared on my driver's side windshield. I saw no rocks, no projectiles, nothing. This was a spontaneous crack on the windshield. This car is only a year and a half old with very little mileage. My 10 year-old granddaughter was in the car with me. I bought this car because of Subaru's safety record. Now I find out that Subaru knew they had defective windshields and did not issue recalls and/or inform their customers of this problem. My granddaughter's safety is my top priority. Subaru needs to live up to their ideals and fix this problem immediately and without charging any of their customers.

Windshield Repeated problem - windshield gets hit by a small rock and immediately cracks the whole windshield. It's becoming a regular replacement. I can't imagine if getting hit by something larger or being in an accident. Researching the problem, I found many others with the same experience.

Have a few chips in windshield. They happen very easily so I googled and found that it's a known issue with a lawsuit. I just bought the car on July 2.

Within a few months my 2020 Subaru forester windshield is riddled with multiple (4) chips and cracks. Being that I've driven the same roads with a different car for years with no issues, and my car only had 1,000 miles at the time of the crack and 3,000 during the second crack, I believe my windshield is faulty and prone to damage. There were no sound indications or objects hitting it, it cracked from the side and spread all the way across the windshield. I've gone through proper channels to no avail-- submitted a BBB claim with no answer and told my local Chico subaru dealership and they were no help.

I PURCHASED MY 2020 SUBARU FORESTER IN 6/2020, AND BY 2/2021 THE WINDSHIELD HAD CHIPPED. I WENT TO GET IT FIXED, AND IT JUST CRACKED EVEN MORE, ACCORDING TO THE GLASS TECH AT SAFELITE. I WAS TOLD THIS HAS BEEN HAPPENING VERY FREQUENTLY WITH MODERN SUBARUS AND TO FILE A COMPLAINT. I DIDN'T NOTICE THE INITIAL DAMAGE UNTIL THE CAR WAS PARKED IN MY DRIVEWAY.

Windshield cracked for no reason. I can not get dealer service department to answer the phone Subaru of Macon Ga. I parked my car and two hours I found the windshield cracked. I starts below the windshield wiper on passengers side and goes up and to the middle of the car. It is below the level of the hood of the car.

Windshield cracked without any impact from an object

WINDSHIELD CRACKED WITH NO CAUSE. DRIVING ON HIGHWAY WITH NO CARS AHEAD.

MY WINDSHIELD CRACKED. NO APPARENT CHIPS, OR DINGS. SEEMS TO COME FROM THE DEFROST AREA OF THE WINDSHIELD UNDER THE RUBBER GASKET.

I SEEN THERE WAS A CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING THE VEHICLES EYESIGHT SYSTEM AND THE WINDSHIELD. WE NOTICED A CRACK THAT HAD SEEMINGLY COME OUT OF NOWHERE. IT HAS TO OF HAPPENED WHILE IT WAS PARKED IN THE DRIVEWAY. I WAS LOOKING INTO REPLACING THE WINDSHIELD MYSELF WHEN I STUMBLED ON THE ARTICLE. APPARENTLY MANY SUBARU OWNERS ARE DEALING WITH SPONTANEOUS CRACKING AND MY CRACK STARTED RIGHT IN THE AREA PERTAINING TO THE LAWSUIT.

I HAD MY WINDSHIELD CRACKED UP BY SMALL IMPACT OF FLYING ROCK OFF A TRUCK IN 2020. I GOT IT REPLACED AND CALIBRATED IN JULY 2020 THE PRICE WAS $1456. LUCKILYI BOUGHT A WINDSHIELD PROTECTION POLICY TO COVER IT. AND THE WINDSHIELD CRACKED UP(30 CM LONG) AGAIN YESTERDAY(MARCH,2021) DUE TO THE SAME REASON. I REALLY CANNOT AFFORD TO PAY THAT MUCH MONEY TO REPLACE THE WINDSHIELD( MY POLICY CAN ONLY PAY ABOUT $300).

OUT OF NOWHERE, THE WINDSHIELD HAS A CRACK THAT STARTED AT THE TOP AND IS SPREADING DOWN. THERE IS NO CHIP THAT STARTED THIS. WE HAVE 2 NEWER SUBARUS AND THIS HAS HAPPENED TO BOTH CARS WITHIN A MONTH. THERE IS NOTHING THAT WE KNOW OF THAT CAUSED THIS. ONLINE WE ARE SEEING THAT THIS IS AN ISSUE WITH NEWER SUBARUS AND WINDSHIELDS CRACKING.

Windshield cracked at bottom center without any prior damage.

The Windshield glass on my 2020 Subaru Forester Sport keep cracking, this is will be the second time that I will have to replace the glass within 6 months. I walked to my parked car then noticed that I had a crack that was not previously there. The glass keeps breaking incredibly easy and the replacement cost is extremely expensive! Not to mention, I've had a side window break without cause and I have video proof of the back window breaking without explanation.

Windshield cracked

A STONE HIT THE WINDSHIELD - PASSENGER SIDE ( COLORED GLASS) THICKEST PART . I WATCHED IT CRACK IN HALF ALL THE WAY TO THE CENTER OF THE CAR- IMMEDIATELY. I WAS 1.5 MILES FROM THE SUBARU DEALER .SO I WENT STRAIGHT THERE , I HAVE HAD PLENTY OF STONE HITS , NEVER LIKE THIS - THEY HAVE ALWAYS JUST MADE A PIT , THAT COULD BE FIXED .I HAD PURCHASED THE CAR JUST 3 WEEKS BEFORE. THIS HAPPENED

I PURCHASED A 2020 FORESTER ON 7/11/20 AS A CERTIFIED PRE-OWNED VEHICLE. THE VEHICLE HAD 3955 MILES ON IT AND HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER COMPLETING THE PAPERWORK AND FINALIZING THE SALE, THE SALESPERSON ACCOMPANIED ME TO THE VEHICLE TO EXPLAIN SOME OF THE FEATURES. WHILE THE VEHICLE WAS STATIONARY, I DISCOVERED A CHIP IN THE WINDSHIELD, EVEN THOUGH THE CERTIFIED PRE-OWNED VEHICLE INSPECTION CHECKLIST INDICATED THE WINDSHIELD HAD BEEN CHECKED AND THERE WERE NO CHIPS OR CRACKS. THE SALESPERSON ARRANGED AN APPOINTMENT FOR ME TO BRING THE VEHICLE BACK FOR A REPAIR TO THE WINDSHIELD. AFTER THE REPAIR WAS COMPLETED, THE CHIP WAS STILL OBVIOUS. GIVEN THE CURRENT LAWSUIT CONCERNING SUBARU WINDSHIELD ISSUES, I AM CONCERNED THAT THE CHIP MAY WORSEN.

I PURCHASED A 2020 SUBARU FORESTER ON 7/11/20. THE VEHICLE HAD 3955 MILES ON IT AS IT HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER THE PAPERWORK HAD BEEN COMPLETE, THE SALESPERSON WENT TO THE VEHICLE WITH ME TO EXPLAIN SOME OF THE FEATURES. AT THIS POINT, WHILE THE VEHICLE WAS STATIONARY, I NOTICED A CHIP IN THE WINDSHIELD ON THE LOWER LEFT SIDE. I REPORTED IT TO THE SALESPERSON WHO SCHEDULED AN APPOINTMENT FOR ME TO BRING THE VEHICLE BACK FOR A REPAIR. AFTER THE REPAIR WAS COMPLETED, THE CHIP WAS STILL OBVIOUS. THE CERTIFIED PRE-OWNED VEHICLE INSPECTION CHECKLIST INDICATES NO CHIPS/CRACKS IN THE WINDSHIELD (FALSE INFORMATION). I AM CONCERNED THAT THE CHIP WILL BECOME LARGER, ESPECIALLY IN LIGHT OF THE CURRENT LAWSUIT REGARDING SUBARU VEHICLES WHICH INCLUDES MY FORESTER.

MY CAR WAS A COUPLE MONTHS OLD. I WAS DRIVING ON THE EXPRESSWAY AND A ROCK GLANCED OFF MY WINDSHIELD. IT CRACKED IT. BASED ON THE SIZE OF THE ROCK, IT WAS SMALL, THE WINDSHIELD SEEMS VERY SUSCEPTIBLE TO BREAKING. MY PREVIOUS CAR THAT I HAD FOR MORE THAN 10 YEARS ENCOUNTERED MUCH LARGER STONES AND I NEVER HAD A WINDSHIELD CRACK ON ME. THE REPAIR WAS OVER $1,500. IT SEEMS LIKE QUITE THE MONEY GRAB BY SUBARU.