52 complaints reported

2019 Subaru Impreza VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
52
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2021

FOUND WINDSHIELD RANDOMLY CRACKING IN A SINGLE LINE FROM TOP CENTER TOWARD THE MIDDLE AND THEN TOWARD THE LEFT (VIEW FROM INSIDE). CAR HAD BEEN STATIONARY.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Nov 2021
Feb 2021

THE WINDSHIELD OF MY SUBARU IMPREZA 2019 GOT A CRACK AND CHIP FOR NO REASON, JUST STAYING ON PARKING. NO OBJECTS GOT ONTO THE WINDSHIELD. NO ACTIVITY COULD HAPPEN AROUND THE VEHICLE, BECAUSE PARKING IS VERY LIMITED AND IN A PRIVATE AREA, FAR FROM THE ROAD OR ANY OTHER VEHICLES. NEVER SAW ANY CHIPS BEFORE. I HAVE MORE PHOTOS OF THAT AREA (BEFORE THE VISIT TO THE DEALER). SUBARU DEALER (IN EXTON, PA) REFUSED TO REPLACE IT UNDER WARRANTY. WHEN I LEFT THE CAR AT THE DEALER TO GET OTHER FIXES - THEY MADE THE CRACK BIGGER. AND AGAIN, REFUSED EVEN TO DISCUSS THEIR FAULT.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Feb 2021

THE WINDSHIELD CRACKED WHILE PARKED. STARTING FROM THE EDGE TO ALMOST THE CENTER OF THE WINDSHIELD, NO CHIP NO IMPACT, IT JUST CRACKED.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Nov 2020

THE WINDSHIELD ON MY 2019 SUBARU IMPREZA KEEPS CRACKING FOR NO REASON OR LIKE THIS LAST TIME WHEN A TINY PEBBLE HIT IT. THERE ISN'T EVEN A MARK ON THE WINDSHIELD NOR CAN ANYTHING BE FELT BUT THERE IS NOW A CRACK IN THE GLASS. AS OF TOMORROW I'LL BE HAVING MY 3RD WINDSHIELD INSTALLED IN UNDER 4 MONTHS.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Nov 2020
Oct 2020

MY WINDSHIELD DEVELOPED A LONG CRACK SPONTANEOUSLY. DURING THE PANDEMIC I HAVE HARDLY DRIVEN AND I AM CERTAIN IT WAS NOT DUE TO A CHIP. *TR

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Oct 2020

AFTER MY CAR WAS SITTING OVERNIGHT, I CAME OUT IN THE MORNING AND FOUND AN 18" CRACK IN THE WINDSHIELD. THERE WAS NO INDICATION THE PREVIOUS DAY THAT THERE WAS ANY DAMAGE DONE TO THE WINDSHIELD. THIS IS A KNOWN DEFECT IN THE MANUFACTURERS VEHICLES THAT THE WINDSHIELDS BREAK WITHOUT ANY REASON. CRACK HAS QUICKLY BECOME LARGER SINCE THE INITIAL CRACK, WILL SOON COMPLETELY GO ACROSS THE WINDSHIELD. *TR

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Aug 2020

THIS HAPPENED IN MAY 2020. I PURCHASED THE VEHICLE IN OCTOBER 2019. CAR WAS BEING DRIVEN ON BUSY HIGHWAY AND WINDSHIELD CRACKED. NOT SURE IF IT WAS STRUCK BY OBJECT OR NOT. I COULD NOT REALLY SEE IF THE DAMAGE WAS CAUSED BY AN OBJECT. WITHIN A WEEK OF TWO, THE CRACK HAD TRAVELED ALMOST ALL THE WAY ACROSS THE ENTIRE WINDSHIELD. RECENTLY I HAVE NOTICED THAT THE CRACK IS WIDENING. I AM IN THE PROCESS OF REPLACING THE WINDSHIELD. THIS MAY BECOME A SAFETY ISSUE. I FEAR THAT THE ENTIRE WINDSHIELD MAY JUST COLLAPSE. IN MY OPINION, I THINK THESE WINDSHIELDS ARE MADE OF DEFECTIVE MATERIAL THAT IS UNSAFE. THE CRACK IS NOW AS WIDE AS THE SIZE OF A TOOTHPICK. PLEASE SEE IMAGES.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Jul 2020

TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOWN MULTIPLE LAWSUITS AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS. WE HAVE NOT YET CONTACTED SUBARU BUT FELT A COMPLAINT WAS WARRANTED AS THIS APPEARS TO BE AN ISSUE WITH SUBARU VEHICLES.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jun 2020

DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT TO BE COVERED; THEY DETERMINED THAT IT WOULD NOT BE COVERED BECAUSE IT IS NOT A STRESS CRACK. *TR

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Jun 2020

I WAS DRIVING ON A CITY STREET WITH NO TRAFFIC IN FRONT OF ME WHEN MY WINDSHIELD SPONTANEOUSLY STARTED TO CRACK FROM BELOW WHERE I COULD SEE FROM INSIDE THE CAR. THE CRACK QUICKLY SPIDERED OUT. THE CRACK STARTS AT THE BOTTOM OF THE GLASS WHERE IT IS INSTALLED. THE CRACK IS LARGE, WIDE, AND DEEP. *TR

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
May 2020

MY WINDSHIELD HAS DEVELOPED A CRACK WHERE WAS NONE PREVIOUS, NOR HAS THERE BEEN ANY IMPACT. I HAVE BEEN ON FURLOUGH SINCE 24 MARCH, 2020 AND THE VEHICLE HAS BEEN DRIVEN ONCE A WEEK, AT MOST. THE MOST RECENT OUTING WAS ON SUNDAY 24 MAY, 2020 AND WAS WITHOUT IMPACT TO THE WINDSHIELD, NOR HAD ANY CRACK BEEN NOTICEABLE UNTIL TODAY, 29 MAY. THE VEHICLE HAS NOT MOVED FROM ITS' PARKING SPACE SINCE 24 MAY. I HAVE BEEN MAKING DAILY SIGHT INSPECTIONS OF THE VEHICLE SINCE I HAVE NOT BEEN DRIVING IT DAILY. *TR *BF ON 06/15/20 VEHICLE WAS TAKEN TO SAFELITE AND THE WINDSHIELD WAS REPLACED. THE TECHNICIAN WAS UNABLE TO FIND A CAUSE FOR THE CRACK. CONSUMER PAID A $200 REPAIR FOR THE REPAIR. *DL

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Apr 2020

DRIVING DOWN THE HIGHWAY AT 60 MPH, I HEARD A VERY SMALL CRACKING SOUND AND THOUGHT NOTHING OF IT. ALMOST IMMEDIATELY, I HAD A 14 INCH CRACK PROPAGATING FROM THE BOTTOM EDGE MIDDLE OF THE WINDSHIELD. I COULD NOT FIND A CHIP LOCATION IN THE BOTTOM OF THE WINDSHIELD, NOTING IT MAY HAVE BEEN A VERY SMALL OBJECT THAT DIDN'T MAKE A CHIP. I CALLED SUBARU AND TOLD THEM THE ISSUE, BUT THEY REFUSED TO WARRANTY OR REPLACE IT, AND TOLD ME IT WAS AN ACT OF GOD. WHILE A BROKEN WINDSHIELD IS COMMON WITH LARGE ROCKS AND STONES, I BELIEVE THAT SUBARU KNOWS THAT THERE NEW ACOUSTIC WINDSHIELDS ARE INCREDIBLE WEAK. NEW WINDSHIELDS DO NOT FIX THE ISSUE AND ARE INCREDIBLE EXPENSIVE. THIS CONCERNS ME, IF A LARGER OBJECT WERE TO HIT THE WINDSHIELD, HOW WOULD IT SUSTAIN THE IMPACT FORCES AND PROTECT EVERYONE INSIDE THE VEHICLE?

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Apr 2020

8000 MILES ON THE CAR. LARGE CRACK FORMED IN WINDSHIELD ON PASSENGER SIDE AFTER GOING OVER A TYPICAL BUMP IN THE ROAD. CRACK HAS PROPAGATED ACROSS THE WINDSHIELD QUICKLY. SUBARU DECLINED A WARRANTY CLAIM. THIS IS MY 4TH SUBARU, AND NOTHING LIKE THIS HAS EVER HAPPENED BEFORE.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Apr 2020

WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN DRIVEWAY FOR TWO DAYS.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Mar 2020

THE CAR SENSOR DOES NOT EFFECTIVELY RECOGNIZE CARS IN FRONT OF ME NOW THAT I HAVE NEW WINDSHIELD

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Mar 2020

A CRACK, LONGER THAN A DOLLAR BILL, RANDOMLY APPEARED ON MY WINDSHIELD ONE DAY WHEN THERE WAS NONE THE PREVIOUS DAY. MY CAR WAS PARKED IN MY DRIVEWAY DURING THIS TIME. THE CRACK WAS VERY CLEAN AND VERY SUDDEN. NO ROCKS OR DEBRIS HIT MY WINDSHIELD. I JUST WOKE UP ONE DAY TO FIND THIS VERY LARGE CRACK. I WENT THROUGH MY GEICO INSURANCE TO FIX MY GLASS THINKING IT WAS A CRACK THAT WAS CAUSED BY COLD TEMPERATURES. THE MONTH OF JANUARY IS THE MIDDLE OF WINTER. BUT A CRACK THAT LARGE WAS VERY SUSPICIOUS REGARDLESS AND FOUND OUT TWO MONTHS LATER THAT IT IS HIGHLY POSSIBLE THAT MY WINDSHIELD WAS DEFECTIVE. I BOUGHT MY CAR NOT TOO LONG AGO IN JUNE OF 2019 AND THE CRACK APPEARED JUST ABOUT 6 MONTHS LATER.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Mar 2020

I WAS DRIVING DOWN WHITE ROCK RD, EL DORADO HILLS, CA. A TINY PIECE OF METAL MUST HAVE FELL BUT IT HIT THE BOTTOM MIDDLE OF THE WINDSHIELD. IT BARELY EVEN LEFT A MARK, I CONTINUED TO DRIVE TO MAKE IT TO WORK. BY THE TIME I HAD MADE IT HOME IT HAD TURNED INTO A FULL BLOWN VISION PROBLEM. AS I WAS DRIVING IT WOULD MAKE AUDIBLE CRACKING NOISES AND I FIXED IT IMMEDIATELY. NEVER HAVE I SEEN A CARS WINDSHIELD SO VULNERABLE BEFORE. WHITE ROCK RD IS A BACK ROAD AND I WAS IN MOTION.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Nov 2020
Mar 2020

WINDSHIELD CRACKED TWICE IN A MONTH PERIOD SMALL PEBBLES THAT I'VE HIT BEFORE HAVE NEVER DONE THIS MUCH DAMAGE IT CAUSED THREE UN REPAIRABLE CRACKS

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Feb 2020

ON 2/16/2020, WHILE DRIVING AT A NORMAL SPEED (~20MPH) IN CLEAR CONDITIONS IN DOWNTOWN PHILADELPHIA, PA, A SMALL OBJECT (POTENTIALLY A ROCK) FELL OFF AN OVERPASS I WAS DRIVING UNDER, HIT THE PASSENGER SIDE OF THE WINDSHIELD OF MY CAR, AND CAUSED AN APPROXIMATELY 10-INCH CRACK. THE OBJECT THAT CAUSED THE CRACK WAS NOT LARGE ENOUGH FOR MY PASSENGER TO EVEN NOTICE WHEN IT HIT. THE CRACK IT CAUSED IN THE WINDSHIELD WAS UNREASONABLY LARGE, WHEN OTHER, LARGER OBJECTS (LIKE ROCKS) HAVE HIT THE WINDSHIELD IN THE COURSE OF NORMAL HIGHWAY DRIVING WITHOUT CAUSING DAMAGE. THE REPAIR COST A TOTAL OF ~$1,000, OF WHICH I WAS RESPONSIBLE FOR $500. I HAVE ATTACHED AN IMAGE OF THE CRACK AND A COPY OF THE INVOICE FROM THE WINDSHIELD REPLACEMENT.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Feb 2020

MY FIRAT EXPERIENCE WAS, I PARKED MY CAR AND BEEN TO GROCERY STORE WHEN I CAME BACK AND DRIVING THEN I FOUND A CRACK WITH OUT A CHIP CRACK SOUND AND THE SECOND EXPERIENCE ALMOST SIMILAR BEFORE PARKING I FOUND NO CRACK AND WHEN MY CAR WAS STATIONARY WHICH THERE WAS NO MOTION SURPRISINGLY I FOUND ANOTHER CRACK WHICH IS ABOVE 10 INCHES. AND AFTER MY 1ST WINDSHIELD REPLACEMENT I FOUND EYE SIGHT IS NOT WORKING AS WELL AS BEFORE. THERE IS NO PROPER RESPONSE AFTER MY SECOND WINDSHIELD COMPLAINT AND STILL WAITING FOR REPLACEMENT AND I AM DRIVING WITH CRACK WINDSHIELD WHICH I HAVE NO OTHER CHOICE.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Feb 2020

MY CAR IS ONLY THREE MONTHS OLD WITH VIRTUALLY NO HIGH SPEED HIGHWAY DRIVING. I CAME OUT TO MY CAR ONE MORNING TO SEE A FOOT LONG CRACK ON MY WINDSHIELD, COMING FROM THE BOTTOM CORNER NEAR WHERE THE WIPERS REST. BEING THAT I DELIBERATELY DRIVE REALLY FAR FROM THE CARS IN FRONT OF ME, I HAVE A HARD TIME BELIEVING THIS COULD HAVE RESULTED FROM A ROCK. I FEEL THIS TIES IN WITH THE ONGOING CLASS ACTION LAWSUIT CONCERNING DEFECTIVE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Jan 2020

MY CAR'S WINDSHIELD CRACKED OVERNIGHT WHILE SITTING IN A GARAGE, WITH NO IMPACT TO IT. IT IS 2 MONTHS OLD.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Oct 2019

AFTER OWNING MY CAR FOR FIVE MONTHS THE WINDSHIELD IS CRACKED AGAIN I HAVE HAD IT REPLACED TWICE ALREADY. THERE IS A SERIOUS DEFECT IN THE WINDSHIELD THAT SUBARU IS USING ON THE IMPREZA VEHICLE

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Sep 2019
Aug 2019

WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
Jul 2019

IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU IMPREZA, Manufacturer: Subaru of America, Inc.
Incident: Jul 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Subaru Impreza has 52 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.