2016 Subaru Legacy Power Train

There was a recall for my 2016 Subaru Legacy transmission issue (CVT), I got a letter from Subaru on 9/23/2018 which extended warranty for 2016-2017 Legacy/Outback CVT from 5 years/60000 miles to 10 years/100000 miles, started from 9/30/2019. The transmission of my Subaru started making noise half year ago which was still under warranty, at that time I didn't think it was a big deal and totally forgot the letter from Subaru, however, the noise is aloud and unbearable now, the mileages of my car is about 5000 miles exceeding 100000 miles warranty, which I need to pay $8200 to replace transmission per Subaru client service USA. After browsing online, I have noticed that the issue of CVT on Subaru Legacy is common, in this case, Subaru should replace such defective CVT for free, at least for the part.

I had a transmission failure on my 2016 Subaru Legacy and there were no warning signs before this incident occurred. I was on a road trip driving at highway speeds and suddenly without warning I heard a loud bang. Then the "at oil temp" light came on, then the "check engine light", smelled something burning and also felt some slipping in the transmission. I pulled over as soon as I could. I towed it to the nearest dealer and they diagnosed the problem as being a bad valve body based on the code "P0712: Transmission Temperature Sensor Circuit Low" without test driving the vehicle. The valve body was replaced. Since my car's mileage was outside the extended warranty for this issue, Subaru only contributed half the cost of the repair. After the completion of the repair, the dealer told me they heard loud transmission noises and they recommended that my transmission may have to be replaced I test drove the vehicle with the service manager, except for the noise, the car had no warning lights and the car was shifting smoothly and was reassured that the car would not stall. After leaving the dealership, I drove 25 miles before the car started jerking and violently shaking. Then at a stop light on a highway, the car stalled. When I press the accelerator, the engine would rev but the car would not move. The vehicle was towed home, my car still would not move when I pressed the accelerator and the check engine light came on. I towed it to my local dealer, they checked the vehicle and said the transmission had an internal failure and replaced the transmission. The bad transmission was sent back to Subaru per their policy. Subaru did a goodwill warranty repair that covered a significant portion of the cost. This sudden transmission failure was a huge safety risk to myself and others. I could have rear-ended both times my car stalled.

The contact owned a 2016 Subaru Legacy. The contact stated that while attempting to park the vehicle, it suddenly accelerated crashing a small tree causing the contact to reverse the vehicle. When placed in reverse the vehicle accelerated and crashed into another vehicle. The air bags did not deploy. There was damage done to both the tree and other vehicle. The vehicle was towed and deemed total. A police report was filed. The contact had received a bruise on their knee and sought out medical attention. The contact dealer was not made aware of the falure. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.

The contact owns a 2016 Subaru Legacy. The contact stated that the key would not release from the ignition switch. The contact had to move the shift lever back and forth to take the key out of the ignition switch. The vehicle was taken to the dealer and diagnosed with a faulty shift lever plate that needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

WHEN THE CAR IS STATIONARY AND SHIFTED INTO PARK AND IGNITION TURNED OFF, THE KEY BECOMES STUCK IN THE ACCESSORY POSITION AND KEY IS NOT ABLE TO BE REMOVED. EXTERIOR LIGHTING AND INTERIOR ELECTRONICS REMAIN ON. SUBARU IS AWARE OF THIS SHIFT PLATE SENSOR MALFUNCTION IS PRESENT IN 2016 LEGACY AND 2017 FORRESTER MODELS, AS FAR AS I KNOW, BUT HAVE NOT RECALLED THEM. IN ORDER TO REMOVE KEY, THE VEHICLE MUST BE TURNED BACK ON AND THE GEAR SHIFT SLAMMED INTO PARK, USUALLY MULTIPLE TIMES, TO ALLOW FOR THE IGNITION TO BE FULLY TURNED OFF AND THE KEY TO BE REMOVED. ONCE IT STARTED, IT WILL NOT QUIT UNTIL THE SENSOR HAS BEEN REPLACED. THE BACKUP CAM WITH ALSO TURN ON WHILE NOT IN REVERSE, PRESUMABLY RELATED TO THE SHIFT PLATE SENSOR MALFUNCTION.

CVT TRANSMISSION IS FAILING AFTER THE RECOMMENDED SERVICE INTERVAL FOR FLUID CHANGES IN THE CVT, FRONT DIFFERENTIAL AND REAR DIFFERENTIAL. FAILURE AT 64,800 AT FREEWAY SPEEDS ON 12/28/2018. HAD VEHICLE TOWED TO SUBARU DEALERSHIP AND THEY PERFORMED A CLEANING OF CARBON BUILD UP AND CHECKED THE FLUID LEVELS AND RESET EVERYTHING. SUBARU CLAIMED THE COMPUTER WAS ERASED BECAUSE THE CAR WOULDN'T START ONCE AND HAD BEEN CHARGED. DEALERSHIP DECLARED EVERYTHING WAS CORRECT AND ROADWORTHY. PICKED UP CAR ON 1/1/2019 AND TRANSMISSION FAILED AGAIN AT FREEWAY SPEEDS AFTER APPROXIMATELY 12 MILES OF DRIVING, THIS IS THE SECOND FAILURE, 01/01/2019. VEHICLE IS BEING TOWED INTO SUBARU DEALERSHIP AGAIN ON 1/2/2019. TRANSMISSION FAILING AT 70 MPH AND CAUSING A SUDDEN DECREASE IN SPEED IS A MAJOR SAFETY ISSUE THAT COULD RESULT IN BEING HIT FROM THE REAR OR LOSING CONTROL OF THE VEHICLE.

THE TRANSMISSION DOES NOT IMMEDIATELY ENGAGE, WHEN SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE, WITH OR WITHOUT ENGAGING THE FOOT BRAKE. THE TRANSMISSION GOES INTO A SIGNIFICANT NEUTRAL STATE BEFORE IT ENGAGES, IN EITHER DIRECTION, ALLOWING THE VEHICLE TO DRIFT UNTIL THE TRANSMISSION ENGAGES WITH A LURCH. THE OCCURS WHETHER OR NOT THE ENGINE IS HOT OR COLD. THIS IS PARTICULARLY DANGEROUS AND NOTICEABLE WHEN BACKING FROM MY DRIVEWAY, WHICH IS INCLINED, TO PROCEED UPHILL, AND THE VEHICLE DRIFTS SEVERAL FEET REARWARD BEFORE ENGAGING. THE DELAY IS NOT AS PRONOUNCED, WHEN EXITING TO PROCEED DOWN THE STREET. PAGES 7-24 AND 7-27 OF THE SUBARU OWNER'S MANUAL SPECIFICALLY STATE NOT TO USE INERTIA TO MOVE THE VEHICLE. THERE IS, ALSO, A HARSH, PREMATURE DOWNSHIFT THAT QUICKLY TAKES THE CAR FROM 25 MPH TO 15 MPH AND A ROLLING STOP, WHEN REMOVING YOUR FOOT FROM THE ACCELERATOR, WHILE APPROACHING THE CREST OF A HILL OR STOP SIGN. THE BRAKING FORCE WILL ACTUALLY THROW YOU BODY FORWARD. THIS, ALSO, OCCURS WHILE TRAVELLING AT LOW SPEEDS ON RESIDENTIAL STREETS. THESE CONDITIONS HAVE EXISTED SINCE MARCH 8, 2016, AND AFTER 4 REPAIR REQUESTS, AT 3 DIFFERENT SUBARU DEALERS, AND AN INSPECTION BY A FACTORY ENGINEER, THEIR CLAIM IS NOTHING IS WRONG. SORRY, BUT I DO NOT AGREE. ENGINEER, CONTINUE TO EXIST. THEIR CLAIM BEING THIS IS NORMAL.

WHEN SHIFTING FROM REVERSE TO DRIVE THERE IS AN EXTENDED DELAY AND APPLICATION OF THROTTLE CAUSES A SEVERE LURCHING OF THE CAR WHICH CAN CAUSE AN ACCIDENT.