18 complaints reported

2016 Subaru Legacy UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
18
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2025

Unable to remove key when turning the engine off. Eventually works after several tries of turning the engine on and off.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Aug 2025
May 2025

There is an active recall for Subaru vehicles. The recall is for emissions number WUB-87 for 2015-2018MY Legacy and Outback 2.5L. My car is a 2016 Subaru Legacy and it has the exact problem listed in the recall, but is not included. The front end exhaust is defective as described in the recall.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2025
Jan 2022

On Thursday evening, January 27, 2022, when I was driving slowly in a parking lot preparing to park, my car unexpectedly accelerated even though I had NOT pressed on the gas pedal. (I would describe it as lurching). After it accelerated on its own, I quickly pressed on the brake pedal, and the car came to a stop. My car is available for inspection upon request. Had this happened when a person, car or other object was in front of my car, my car could have hit the person, car, or other object injuring the other person and me and damaging the object. The problem has not been reproduced or confirmed. I drove a short distance home that day and have driven the car on a few errands since. The vehicle has not been inspected. There were no warning lamps, messages, or other symptoms of the problem prior to the incident. There were no warning lamps after the incident.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2022
Dec 2021

Key kept randomly getting stuck in the ignition. The Subaru tech found that the Select Lever Assembly needed to be replaced.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Sep 2021
Nov 2021

Hello, I'm trying to send this email to make NHTSA that Subaru has been having an issue with the ignition key for years. I purchased my Subaru Legacy around 2015 and just now started getting issues with the ignition not letting me take out my keys after set as "parked". I noticed that I was not the only one with this issue and Subaru should be made responsible for this shifter malfunction and not the customers. It should be a recall since many cars are experiencing the same issue with different models. I have to play around with the shifter in order to release my keys whenever I set it on park. Hope that this message can get routed to the right department and find a solution for this ongoing issue for many customers. Thank you in advance.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Sep 2020

KEY GETS STUCK IN IGNITION AFTER PUTTING VEHICLE IN PARK. IT IS AN INTERMITTENT ISSUE BUT AS TIME PASSES IT HAPPENS MORE AND MORE. THERE WAS A SERVICE BULLETIN ISSUED IN 2018 REGARDING THIS BULLETIN #16-112-18R. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND A HALF. PER SUBARU OF AMERICA THEY ARE FULLY AWARE OF THE PROBLEM AS THEY GET A TON OF PHONE CALLS REGARDING THIS BUT HAVE NOT YET ISSUED A RECALL.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2018
Sep 2020

THE SWITCH THAT THE KEY GOES INTO WILL NOT RELEASE THE KEY WHEN YOU PUT IT IN PARK. PLEASE MAKE THEM RECALL THIS AND FIX IT. THERE ARE SEVERAL PEOPLE ONLINE COMPLAINING ABOUT THIS ISSUE.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Jul 2020

INTERMITTENTLY CANNOT REMOVE KEY FROM IGINITION. CANNOT FULLY CUT THE CAR OFF.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Jan 2020

IGNITIION KEY STUCK IN ACC AND WILL NOT COME OUT OF STEERING COLUMN

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Dec 2019

KEY WILL NOT REMOVE FROM IGNITION WHEN TURNING OFF CAR. PROGRESSIVELY GOT MORE FREQUENT. ONLY WAY TO REMOVE THE KEY IS TO MOVE THE CAR OR TO SHIFT BACK IN FORTH FROM PARK TO DRIVE.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Jul 2019

WAS DRIVING CAR ALONG INTERSTATE AT 75 MPH AROUND 6 PM. HEARD A POP ON THE WINDSHIELD AND SOON AFTER ABOUT A 6 INCH CRACK APPEARED SIDEWAYS JUST ABOVE THE DRIVER SIDE WIPER.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
May 2019

RADIO CONSTANTLY FREEZES. CANNOT OPERATE VOLUME OR ANY OTHER FUNCTIONS. WON'T EVEN PLAY MUSIC WHEN FROZEN. HAVE TO TURN OFF TO REBOOT. REARVIEW CAMERA WON'T WORK SOMETIMES. WHAT'S THE POINT OFF PAYING FOR THE EXTRA SAFETY FEATURE IF IT DOESN'T WORK? THIS WAS A VERY EXPENSIVE CAR. I AM VERY UNHAPPY.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2019
Mar 2019

NOTICED YESTERDAY THAT MY 2016 SUBARU LEGACY WAS MAKING NOISE WHILE LOWERING WINDOW ON DRIVERS SIDE. I CALLED SUBARU TO SCHEDULE A APPOINTMENT FOR THE TO CHECK THE WINDOW THEY ANALYZED THE PROBLEM AND INFORMED ME IT WAS A WINDOW REGULATOR GOING BAD BUT COULDNT EXPLAIN WHY A TWO YEAR OLD BARELY DRIVEN NEW VEHICLE REGULATOR WOULD GO OUT? I RECEIVED NO ANSWER.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Oct 2018

XMRADIO STOPPED WORKING IN THE CAR AFTER XMRADIO DID AN UPDATE. WHAT THEY ARE SAYING IT IS DUE TO SUBARU AND NOT XMRADIO. THIS PROBLEM IS EFFECTING A LOT OF CARS AND THE WAY IT SOUNDS LIKE IT WILL HAVE TO BE TAKEN TO A DEALER AFTER MID DECEMBER TO GET AN UPDATE AT OUR COST. THIS HAS BEEN GOING ON 2 MNTHS ALREADY AND NO WORD FROM XMRADIO ABOUT THIS HAS COME TO US. IT LOOKS LIKE IT IS EFFECTING ALL OF SUBARU CARS FROM ABOUT 2015 AND NEWER. EVEN THOUGH NO UPGRADES WERE DONE TO THE RADIO AND THE DEALER CAN NOT FIX IT WITH THE UPGRADE OR THE FACTORY RESET THAT XMRADIO SAYS TO DO.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2018
Sep 2018

EYESIGHT ADAPTIVE CRUISE CONTROL DOES NOT DETECT A STOPPED VEHICLE IN FRONT AT ALL DIFFERENT SPEEDS. DRIVING ON HIGHWAY IF YOU COME UP ON A COMPLETELY STOPPED VEHICLE THE EYESIGHT ADAPTIVE CRUISE CONTROL DOES NOT DETECT THE VEHICLE A DRIVER ACTION IS NECESSARY TO STOP THE CAR. THE SYSTEM WORKS FINE IF THE CAR IN FRONT IS MOVING.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Sep 2018
Aug 2016

DURING CERTAIN TIMES OF THE DAY IN THE MORNING AND AFTERNOON WHEN THE SUN IS AT AN ANGLE THROUGH THE FRONT DOOR WINDOWS THERE IS A BLINDING GLARE ON THE INFOTAINMENT SCREEN AS WELL AS THE HIGH GLOSS CLEAR COVER THAT COVERS THE AREA AROUND THE 7 INCH SCREEN. EVEN WITH SUNGLASSES ON IT IS LIKE LOOKING INTO THE SUN. THIS IS A SERIOUS SAFETY ISSUE AND DESIGN FLAW. MY BROTHER HAS THE SAME ISSUE ON A USED 2015 LEGACY THAT HE JUST BOUGHT. IN ADDITION THE SILVER METALLIC LIKE STRIP ABOVE THE GLOVE COMPARTMENT CREATES A PIERCING GLARE.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2016
Mar 2016

WE PICKED UP A BRAND NEW SUBARU LEGACY YESTERDAY AND DROVE IT APPROXIMATELY 75 HOME LATE IN THE AFTERNOON. AFTER I GOT ON THE INTERSTATE TRAVELLING EAST THERE WAS A TERRIBLE, BLINDING GLARE COMING OFF THE INFOTAINMENT/CLIMATE CONTROL AREA. IT IS COVERED WITH A VERY GLOSSY MATERIAL. SOME GLARE ALSO CAME OFF THE SILVER TRIM ON THE DASHBOARD ABOVE THE GLOVEBOX, AND TO THE LEFT OF THE DRIVER CONSOLE, BUT THE WORST IS THE INFOTAINMENT SCREEN. I WAS BLINDED, DISTRACTED, AND ENDED UP WITH A BLINDING MIGRAINE. CAN'T SUBARU COME UP WITH A NON-GLARE FILM FOR THIS?

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2016
Jan 2016

UNINTENDED ACCELERATION. THREE EPISODES STARTING FROM AUGUST 2015. (DELIVERY MONTH OF CAR). WAS SLOWING DOWN,FOOT LIGHTLY ON BRAKE AT ENTRANCE GATE TO MY COMMUNITY,WHEN ENGINE SURGED AND CAR STARTED ACCELERATING. STOMPED HARD ON BRAKE TO STOP FORWARD MOTION. LASTED ONLY A FEW SECONDS AND WENT BACK TO NORMAL. OTHER 2 TIMES ALMOST IDENTICAL CIRCUMSTANCES. HAVE FIRST APPT. WITH SUBARU OM FEB. 2 2016.

Type: Vehicle, Vehicle: 2016 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Subaru Legacy has 18 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.