2017 Subaru Legacy Steering

Electric Power Steering failure

Purchased the car used took to dealership for rattle from front end, they diagnosed and recommended replacement of steering rack as it was defective, so it was replaced, a month later same noise, same diagnosis, replaced again, repeated this 7 times and they have reconfirmed it is the rack, the dealership technician states it’s the rack and not as it should be. The manager however is trying to state now that it’s a normal noise and they won’t warranty the repairs anymore. It continues to get worse and louder and feels unsafe to have defective steering racks on the roadways that are non repairable. I’ve reached out to corporate Subaru as well and they can only make decisions based off info the manager gives them which is opposite of what the technicians state. Please help me this car is unsafe.

Make noise in the front driver site every time when I drive over bad roads

OUR CURRENT 2017 LEGACY HAS LESS THAN 35,000 MILES AND IS 3 MONTHS 4 MONTHS OUT OF WARRANTY, SOME OF WHICH WAS DURING THE COVID19 SHUTDOWN. THE LATEST ISSUE IS THE IGNITION SWITCH ISSUE WHEN YOU CAN GET THE KEYS OUT OR ENGINE TO STOP. THERE ARE A NUMBER OF COMPLAINTS ONLINE BUT S\THE SUBARU DEALER REFUSED TO ADDRESS THIS UNDER WARRANTY. *TR

KEY IS GETTING STUCK IN IGNITION AFTER CAR IS PLACED IN PARK AND TURNED OFF. CAR MUST BE MOVED OUT OF PARK INTO NEUTRAL AND PARK INTO PARK MULTIPLE TIMES BEFORE KEY CAN BE REMOVED FROM IGNITION. AT TIMES I HAVE HAD TO LEAVE THE KEY IN THE CAR AND RETURN LATER IN ORDER TO REMOVE IT. THIS IS CREATING A HAZARD NOT ONLY FOR THE POTENTIAL FOR THE CAR TO BE STOLEN BUT ALSO IT KEEPS ME FROM MOVING MY CAR QUICKLY IF NECESSARY.

THE STEERING HAS NO RESISTANCE TO INPUT FROM THE ROAD OR CROSSWIND, HEAVY/SLUSHY SNOW, ETC. YOU HAVE TO STEER INTO A CROSSWIND AND AS SOON AS THE WIND IS GONE, THE CAR VEERS. THIS HAPPENS WITH THE WIND GIVEN OFF WHILE PASSING THE FRONT OF A SEMI TRUCK OR OTHER LARGE COMMERCIAL TRUCK. THE STEERING IS VERY EASY FOR THE DRIVER BUT HAS NO "FEEL". IT NEEDS MORE WEIGHT TO RESIST OUTSIDE FORCES. I'VE HAD IT TO THE DEALER AND THEY ALIGNED IT BUT THE PROBLEM PERSISTS. THEY SAY IT IS INHERENT TO THE DESIGN OF THE CAR. THIS OCCURS REGULARLY. IT ALSO SEEMS TO PERPETUALLY UNDERSTEER GOING INTO SWEEPING CURVES ON A HIGHWAY OR STATE ROUTE. YOU START STEERING BUT ENTER THE CURVE STRAIGHT BEFORE THE STEERING STARTS TO WORK. IT RESULTS IN A JERKY EXPERIENCE.