30 complaints reported

2017 Subaru Legacy VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
30
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru replacement windshields for 2015-2019 Legacy and Outback models appear to be defective and this should be investigated.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2025
Oct 2022

Windshield cracked in the bottom left corner

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2022
Sep 2022

The original windshield cracked starting at the bottom left corner and quickly spread across the entire window. I went to Subaru and paid to replace the window. Within 2 weeks the window had cracked again and spread across the entire window.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2022
Jun 2022

Windshield on this vehicle cracked for no reason.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2022
May 2022

Windshield glass cracks very easily from rocks. In the last year I’ve had 7 cracks form. I’ve never had this trouble with any other vehicle including a 2012 Subaru that I own and drive just as much. This impairs my vision and decreases the windshield integrity. I have claimed all windshield through my insurance and it has been very expensive. The only glass I can replace the windshields with is Subaru glass. The quality is very poor. I will upload the 2 most recent cracks.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2022
Mar 2022

Crack appeared starting from below the passenger windshield wiper on the windshield out of the blue, while sitting in driveway.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2022
Feb 2022

The windshield cracked for no apparent reason. Because my wife works from home the car sat in the driveway for over a week and when she went out to use the car she noticed the windshield was cracked.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2022
Feb 2022

MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE CAR WAS SITTING IN MY GARAGE. THE CRACK IS IN THE LOWER PORTION OF THE WINDSHIELD JUST ABOVE THE DEFROSTER. IT IS APPROXIMATELY 2 FEET LONG WITH 2 PERPENDICULAR CRACKS RADIATING FROM IT. I AM CONTACTING THE SUBARU DEALER FOR REPAIR.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2022
Nov 2021

HAD VEHICLE PARKED IN GARAGE WITH NO CHIPS OR CRACKS IN WINDSHIELD.NEXT MORNING WINDSHIELD WAS CRACKED.CRACKS APPEARED FROM BEHIND MIRROR OUTWARD.CHECKED FOR ANY CHIPS NONE WERE FOUND.NO REASON FOR GLASS TO CRACK.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2021
Sep 2021

The windshield formed a crack towards the bottom of the passenger side and was about 3-5inches to start. Over time, the crack grew to approximately over 1ft. Later on, another crack began forming on the drivers side of the windshield, also starting at only a few inches, and now has grown into almost 1ft long. Am in process of looking to have it repaired, but have not set a date yet. Having a cracked windshield is an overall safety risk any time you drive the car due to it's ability to impact visibility as it grows/becomes worse. The windshield has not yet been inspected by: manufacturer, police, insurance representatives, but has been seen during State Inspection. There were no warnings/messages/symptoms before seeing the crack - They first appeared a day or two after I had recently had my car's oil changed at an autobody shop. My friend noticed it when sitting in the car when we got in at my driveway. There are no signs of malicious or accidental damage present where the crack begins, and no signs of a dent from a rock chipping the windshield.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2021
Jul 2021

I NOTICE A CRACK GROWING LONGER ON MY FRONT WINDOW.. ITJUST APPEARED NOTHING HIT IT.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
May 2021

THE WINDSHIELD CRACKED SPONTANEOUSLY AFTER STARTING THE CAR. SUBARU DOESN'T RECOGNIZE LEGACY AS PART OF THE WINDSHIELD ISSUE. THE COST TO REPAIR IS $1000+ WITHOUT ANY SUPPORT FROM SUBARU ON A KNOWN ISSUE. THE CRACK STARTED FROM UNDER THE PLASTIC COVER AT THE BOTTOM OF THE PASSENGER SIDE.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Apr 2021

I NOTICED A SMALL CRACK IN MY WINDSHIELD WHEN I WENT TO MY GARAGE, I HADN'T DRIVEN THE CAR FOR SEVERAL DAYS SO I THOUGHT POSSIBLY EXTREME HEAT OR HUMIDITY MIGHT HAVE CAUSED THE WINDSHIELD TO CRACK. IT SEEMED UNUSUAL BUT I DID NOT HAVE ANY OTHER EXPLANATION SINCE THE CAR WAS PARKED IN THE GARAGE & THE CRACK WAS IN A VERY NOTICEABLE SPOT. I CALLED SUBARU TO HAVE THE WINDSHIELD REPLACED.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2019
Apr 2021

I WAS DRIVING NORTH ON HWY 75 IN IDAHO ON A SLUSHY MORNING AND A STATE PLOW TRUCK DRIVING SOUTH WAS THROWING SAND ON THE ROAD AND WHEN HE DROVE PAST THE SAND HE WAS THROWING CRACKED MY WINDSHIELD. NOW MY WINDSHIELD HAS CONTINUED TO CRACK AND IS IMPEDING MY VISION.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Feb 2021

OUR CAR'S WINDSHIELD HAS HAD MANY RANDOM CRACKS OVER THE PAST FEW YEARS, 4 TIMES NOW WE HAVE EXPERIENCED SPONTANEOUS CRACKS MORE SO THAN IN ANY OTHER VEHICLE I'VE EVER OWNED. TODAY WE FOUND A NEW CRACK TOWARDS THE BOTTOM OF THE VEHICLE, AS LARGE AS MY PALM GOING TWO SEPARATE WAYS AND WE HAVE NO IDEA WHY OR HOW IT HAPPENED. THE CAR WAS NOT MOVING WHEN WE NOTICED THIS, IT WAS ONLY UNTIL AFTER IT WAS PARKED DID WE SEE THIS. I AM VERY DISAPPOINTED IN THE QUALITY OF THE WINDSHIELD ON THE MODEL OF THIS CAR AND AM CONCERNED FOR OUR SAFETY IF IT CONTINUES TO HAPPEN.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Dec 2020

SOMETHING IS TERRIBLY WRONG WITH THE SUBARU WINDSHIELDS, I AM ON MY 4TH WINDSHIELD. THE ONE THAT CAME WITH THE CAR PLUS 3 REPLACEMENTS. THE LAST REPLACEMENT WAS THREE WEEKS AGO AND NOW I HAVE ANOTHER CHIP IN MY WINDSHIELD AS OF TODAY. NOT ONLY IS IT DANGEROUS TO HAVE THIS KEEP HAPPENING, ITS COSTING ME MORE MONEY WHEN MY INSURANCE IS JACKING UP MY RATES EACH YEAR FOR HAVING TO PUT CLAIMS IN. IT'S MAKING ME TAKE TIME OFF FROM AND IT'S RIDICULOUS. APPARENTLY I'M NOT THE ONLY ONE HAVING AN ISSUE. THE WINDSHIELDS ARE DEFECTIVE! I'M 52 YEARS OLD AND HAVE BEEN DRIVING SINCE I'M 17 YEARS OLD AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. CAN YOU PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS LIKE I WILL BE ON TO WINDSHIELD #5. THE NEW CHIP HAPPENED TODAY AND I DON'T REMEMBER HEARING ANYTHING HIT THE WINDSHIELD.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Sep 2020

TWO SEVERE WINDSHIELD CRACKING INCIDENTS WITHIN 18 MONTHS. VEHICLE WAS IN MOTION BOTH TIMES ON A STRAIGHT SURFACE IN GOOD WEATHER AND MAY HAVE BEEN STRUCK BY A SMALL STONE BUT I DIDN'T SEE ANYTHING. I NOTICED A BARELY VISIBLE DING THAT TURNED INTO A SPREADING CRACK WITHIN A FEW DAYS AND MADE REPLACEMENT OF WINDSHIELD MANDATORY. 18 MONTHS LATER, THE SAME THING. A TINY IMPACT ON THE GLASS SHATTERING THE WINDSHIELD. THE GLASS SEEMS VERY THIN AND FRAGILE. BECAUSE OF EYESIGHT DRIVER ASSIST TECHNOLOGY, I CANNOT HAVE IT REPAIRED AT ANY OTHER PROVIDER BUT THE DEALER.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Aug 2020

WE BOUGHT THIS CAR USED IN JULY, 2019 WITH ABOUT 40,000 MILES. WITHIN TWO WEEKS, I HAD TO REPLACE THE WINDSHIELD AND HAVE HAD TO REPLACE IT TWO MORE TIMES SINCE. I DON'T KNOW WHAT CAUSED THE CRACKING BUT IT MADE IT UNSAFE TO DRIVE EACH TIME. IT IS DIFFICULT TO SAY IF THIS HAPPENED WHEN THE VEHICLE WAS MOVING OR NOT. IT WAS NOT NOTICEABLE UNTIL ENTERING THE VEHICLE IN THE MORNING, BUT IT COULD HAVE HAPPENED WHILE MOVING AND IT JUST WASN'T NOTICED. WE HAVE HAD TO REPLACE THE WINDSHIELD THREE TIMES IN ABOUT 14 MONTHS. JULY, 2019, APRIL 2020, AND SEPTEMBER 2020.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Jul 2020

WHILE PARKED IN A HOTEL PARKING LOT, THE DRIVER'S SIDE WINDSHIELD SPONTANEOUSLY DEVELOPED A LONG CRACK. THE CAR HAD NOT BEEN IMPACTED BY ANY OBJECT.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Jun 2020

I HAD A WINDSHIELD CRACK FOR NO REASON AT ALL, THE SERVICE DEPARTMENT LOOKED AT AND SAID ITS A DEFECTIVE WINDSHIELD AND WOULD REPLACE IT FOR FREE. THIS IS THE THIRD ONE IN 2 YEARS, THE OTHER 2 WHERE FROM A SMALL ROCK. I WORKED AT SUBARU FOR 2 YEARS AND THEY BY FAR HAVE THE WORST WINDSHIELDS ON THE MARKET. I HAD PEOPLE COMPLAIN ALL THE TIME AND I HAD TO LIE TO THEM AND SAY IT'S JUST BAD LUCK AND EVERY MANUFACTURER OUT THERE HAS THE SAME ISSUES. WELL IF YOU HAVE EYESIGHT IT WILL COST YOU AROUND 700 BUCKS TO REPLACE BECAUSE YOU HAVE TO RE-CALIBRATE THE EYESIGHT EVERY TIME. *TR

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
Jun 2020

ON A COLD DAY WHILE DRIVING ON A CITY ROAD AT APPROXIMATELY 40 MILES PER HOUR, A LOUD CRACK WAS HEARD. NO DEBRIS WAS SEEN, AND THE WINDSHIELD CRACKED IN THE LOWER PORTION OF THE PASSENGER SIDE WINDSHIELD. THE CRACK SPREAD QUICKLY AND IN MULTIPLE DIRECTIONS. SINCE THE CRACKS ARE SO SEVERE AFTER NO OBSERVABLE IMPACT, A DEFECT IN THE WINDSHIELD IS SUSPECTED. THE DATE OF THE INCIDENT IS APPROXIMATE WITHIN A TWO WEEK SPAN. *TR

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Mar 2020

I WAS DRIVING MY VEHICLE FOR APPROXIMATELY 5 MINUTES. I WAS STATIONARY AT THE LIGHT WHEN ALL OF A SUDDEN A "U" SHAPED CRACK APPEARS SLIGHTLY ABOVE THE WIPERS. BY THE TIME I PULLED OVER WHICH WAS ABOUT 45 SECONDS. THE CRACK SPREAD HORIZONTALLY ACROSS THE GLASS.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Mar 2020

I PARKED MY CAR AT THE AIRPORT PARKING LOT FOR 3DAYS. ATER MY TRIP, I FOUND OUT THE WINDSHIELD WAS BROKEN ALL OF SURDDEN WITH NO REASONS. SO I CLAIMED INSURANCE TO REPLACE THE WINDSHILELD.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Mar 2020

I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2018
Mar 2020

MY WINDSHIELD CRACKED TWO THIRDS OF THE WAY ACROSS FROM THE BOTTOM CORNER OF THE DRIVER'S SIDE TOWARDS THE MIDDLE ACROSS THE FRONT WINDSHIELD. STARTED WHILE I WAS DRIVING ON A HIGHWAY TURNING SLIGHTLY TO THE RIGHT AT 60 MPH. INITIALLY OCCURRED A FEW WEEKS AGO AND GREW OVER THE COURSE OF THREE DAYS. HASN'T GROWN NOTICEABLY SINCE THEN.

Type: Vehicle, Vehicle: 2017 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020

Trend Over Time

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Quick Summary

The 2017 Subaru Legacy has 30 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.