2017 Subaru Legacy VISIBILITY/WIPER

A GOVERNMENT INVESTIGATION IS REQUIRED FOR WINDSHIELD QUALITY ISSUES ON THE 2015-2019 SUBARU LEGACY AND OUTBACK GENERATION. THERE APPEAR TO BE HUNDREDS OF COMPLAINTS REGARDING SPONTANEOUS LARGE CRACKS ORIGINATING FROM THE PASSENGER SIDE DE-ICER AREA THAT HAVE BEEN SUBMITTED TO THE NHTSA DATABASE FOR THIS ENTIRE GENERATION OF VEHICLES. PER SUBARU SERVICE BULLETIN 12-192-15R / NHTSA ID NUMBER: 10093903 ("SERVICE BULLETIN"), AN ALLEGEDLY IMPROVED WINDSHIELD WAS USED FOR THE LEGACY AND OUTBACK MODELS AFTER THE 2016 MODEL YEAR. HOWEVER, THE COMPLAINTS TO THE NHTSA AND CURRENT LEGAL ACTIONS SHOW THAT SUBARU HAS CONTINUED TO REFUSE TO HOLD ITS GLASS SUPPLIER ACCOUNTABLE FOR FAULTY WINDSHIELDS. THE ORIGIN OF THE LARGE CRACK ON MY LEGACY'S WINDSHIELD IS ACTUALLY UNDERNEATH WHERE THE WIPER BLADE SITS AND AS SUCH COULD NOT HAVE ORIGINATED FROM A BULLS EYE, STAR, OR COMBINATION IMPACT WHILE DRIVING. MY VEHICLE IS STILL UNDER THE ORIGINAL BUMPER TO BUMPER WARRANTY PERIOD. BASED ON THE LOCATION AND NATURE OF THE CRACK, I BELIEVE THIS ISSUE CORRESPONDS WITH THE WINDSHIELD PROBLEMS DESCRIBED IN THE SERVICE BULLETIN. WHILE CLASS ACTIONS ARE HELPFUL IN POTENTIALLY RECOVERING MONETARY DAMAGES TO HARMED CONSUMERS, THEY CAN MOVE SLOWLY AND NOT RESULT IN FULL ACCOUNTABILITY. GOVERNMENT ACTION IS REQUIRED HERE TO PROMPTLY FORCE SUBARU TO HOLD ITS SUPPLIER ACCOUNTABLE AND PROTECT DRIVERS FROM COMPROMISED WINDSHIELD GLASS. IN A DISAPPOINTING COMMUNICATION, SUBARU OF AMERICA ALSO TOLD ME THAT SHOULD THEY DETERMINE NO WARRANTY COVERAGE APPLIED, I SHOULD CONSIDER CONTACTING MY INSURER. IN OTHER WORDS, IT'D BE BETTER FOR THEIR CUSTOMERS TO FILE FRAUDULENT INSURANCE CLAIMS RATHER THAN BE RESPONSIBLE FOR THE FAULTY WINDSHIELDS.

ON AUGUST 30, I TRAVELED NORTH BOUND ON IH 35 TOWARDS AUSTIN AROUND 6:00PM. AS I APPROACHED MY DESTINATION, I NOTICED A CRACK THAT HAD STARTED IN THE BOTTOM, CENTER OF MY WINDSHIELD. I DIDN'T REMEMBER HEARING ANYTHING HIT MY WINDSHIELD, SO I WAS VERY SURPRISED I HAD A CRACK. I DID HAVE MY WINDSHIELD REPLACED AT SAFELIGHT ON OCTOBER 15, 2019 AND PAID $500 DEDUCTIBLE. NOW I AM READING ABOUT FAULTY WINDSHIELD LAWSUITS POPPING UP ON SUBARU VEHICLES

NEW 2017 SUBARU LEGACY WAS BOUGHT IN MAY 2017. WITH IN A MONTH, WINDSHIELD CRACKED WHEN THE CAR WAS STATIONARY IN A SHOPPING MALL PARKING LOT. DEALER DID NOT COVER STATING IT WAS ROCK HIT. IT GOT FIXED WITH INSURANCE CLAIM. AFTER FIXING IT, THE SAME DAY EVENING IN THE OFFICE PARKING LOT, IT CRACKED AT THE SAME SPOT. WITH COURTESY OF THE THE REPAIRER IT WAS CHANGED WITH WARRANTY. NOW, EXACTLY AFTER ONE YEAR, WHILE DRIVING ON THE HIGHWAY, HEARD LOUD NOISE AS IF MY TIRE GOT BURST. WHILE LOOK AROUND I SAW THE WINDSHIELD CRACK AT THE SAME SPOT. IT CAN NOT BE COINCIDENT TO HAPPEN 3 CRACKS AT THE SAME SPOT.

PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.

HELLO, I HAVE NOTICED AN ISSUE WITH 2017 SUBARU LEGACY WINDSHEILDS. WHEN THE OUTSIDE TEMPERATURE IS ABOVE 88F AND THE "AUTO" CLIMATE CONTROL IS SET TO 68C THE DIFFERENCE IN THE TEMPERATURE BETWEEN THE OUTSIDE AIR, AND THE COOLING INSIDE AIR DRAMATICALLY INCREASES THE WEAKNESS AND BRITTLENESS OF THE WINDSHEILD, SUCH THAT WHEN SOMETHING HITS IT, IT ALMOST INSTANTANEOUSLY CRACKS MORE THAN 7-8 INCHES IN LENGTH. I AM NIW HAVING MY SECOND WINDSHEILD REPLACED IN THE LAST 2 MONTHS BECAUSE OF THIS ISSUE. BOTH TIMES I WAS DOING ABOUT 70MI/HR ON I-94...I KNOW WINDSHEILDS CRACK WHEN SOMETHING HITS THEM, BUT THIS WAS DIFFERENT THE STRIKE WAS BARELY NOTICEABLE, SOMETHING THAT IF CONDITIONS WERE COOLER OR THE TEMPERATURE EQUALIZED, I DONT THINK THE THERMODYNAMICS WOULD BE RIGHT FOR. THANKS, CHRIS