46 complaints reported

2019 Subaru Legacy VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
46
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2024

On 3/1/24, I had my original windshield replaced with Subaru dealership due to a crack. I paid out of pocket. On 4/21/24, the windshield cracked again for no reason. I don't recall anything hitting it. I took it to the Subaru dealership on 4/22/24, and they took no responsibility even though it was still under warranty. They claimed it was due to something hitting the windshield, but they did replace it for free because we were "loyal customers". On 4/30/24, it developed a substantial crack again. I remember some small pebble hitting the windshield but not hard enough to cause it to crack. I was DONE with Subaru so I took it to Safelite to get it replaced on 5/10/24. Again paying out of pocket. This is my third windshield replacement in less than two months. I feel that the Subaru brand windshield is defective. It cracks easily for no reason. I've never had this happen so frequently with any of my other cars I've owned.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2024
Mar 2024

We had to replace the car’s original windshield due to a stone hitting it on the highway- just bad luck and something that happens from time to time. Since then, we’ve had TWO replacement windshields spontaneously crack without any impacts in the span of 3 weeks. Subaru has a major problem. These windshields are not supposed to be disposable, and no one has time or money enough to replace windshields on a weekly basis. There is clearly a defect in the windshields, their mounting, or something that needs to be corrected. This represents a major safety issue for drivers.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2024
Feb 2024

UNKNOWN. A very small pebble flew up from the road onto the lower passenger's side windshield, creating a small chip, approximately 2 mm, in the glass. Within 10 minutes, the glass started to hairline crack leftward by about 4 inches. I parked the car and checked a few hours later, and the crack was deeper and over a foot in length. It continued to grow with the car was parked, and was about 18 inches when I left work several hours later. I marked the end point of the crack on the inside glass when I arrived home to see if the crack would stabilize in size. The car was parked overnight and the crack has continued to grow in length and appears deeper this morning. What should have been a small chip, that would have been easy to repair, has become a major crack in the glass, one that continues to grow and is obscuring visibility as a result. My cost estimate to replace the windshield is over $1,000. It's my opinion the glass is as weak in my model car as in other Subarus that have this known glass issue where the repairs were covered under warranty.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2024
Jul 2023

The windshield of my vehicle randomly cracked from the driver’s side at the base of the windshield to about halfway across. Nothing hit the windshield whatsoever. I just heard a low sounding pop and discovered the crack.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2023
Jul 2022

ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND IMPACT MY SAFETY IN THE CAR AS WELL AS THE SAFETY OF OTHERS AROUND THE CAR.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2022
Jun 2022

UNKNOWN Spontaneous, crack located near perfect center of lower windshield.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2021
Mar 2022

Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2022
Jan 2022

Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2022
Jan 2022

Winshield cracked with unknown reason

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2022
Jun 2021

While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2021
Apr 2021

CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
Apr 2021

WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
Apr 2021

3 TIMES i HAVE CHANGED OUT THE WINDSHIELD With Not ever having anything hit it.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
Apr 2021

I NOTICED TODAY THAT MY WINDSHIELD HAS A CRACK THAT STARTS FROM WHAT APPEARS TO BE FROM THE BOTTOM TOWARDS THE ENGINE AND SHAPED LIKE THE NUMBER SEVEN. I DO NOT SEE ANYWHERE ALONG THE CRACK WHERE A CHIP APPEARS, WHICH LEADS ME TO THINK IT IS SOME SORT OF PRESSURE BREAK. AFTER READING THE RECENT ISSUES SUBARU HAS HAD WITH FAULTY WINDSHIELDS I FEEL THIS IS AN EXACT EXAMPLE OF THAT.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2021
Feb 2021

I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2021
Feb 2021

I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2021
Feb 2021

MY SUBARU LEGACY WINDSHIELD WAS DAMAGED RESULTING IN A CRACK 8/9/20 ON THE ROAD. THIS WAS REPAIRED. ANOTHER SMALL OBJECT HIT THE WINDSHIELD SHORTLY AFTER ON 10/11/20 THAT WAS TO BIG TO REPAIR AND NEEDED A WINDSHIELD REPLACEMENT. AFTER THAT ON 11/18/20 ANOTHER PEBBLE CRACKED THE REPLACEMENT WINDSHIELD WHILE ON THE ROAD. AMONG ALL THE CARS I'VE HAD, THIS CAR HAS THE MOST FRAGILE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Jan 2021

THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2021
Jan 2021

The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2021
Dec 2020

THE WINDSHIELD ON THIS VEHICLE CRACKS EASILY AND WITH MINIMAL DAMAGE. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THE LAST YEAR DUE TO POOR GLASS QUALITY.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Nov 2020

A SMALL CRACK (ROUGHLY 2 INCHES IN LENGTH) APPEARED ON MY WINDSHIELD ON THE BOTTOM PASSENGER SIDE, WHILE I WAS DRIVING TO WORK. I NOTICED IT WHILE PARKED AT A RED LIGHT, BUT IT WAS NOT THERE WHEN I HAD STARTED DRIVING. AT FIRST I THOUGHT IT WAS SOMETHING ON MY WINDSHIELD BECAUSE I HADN'T BEEN HIT BY ANYTHING, IT JUST APPEARED. THE CRACK SPREAD CONSIDERABLY FURTHER BEFORE I ARRIVED AT WORK AND I HAD TO REPLACE IT THE NEXT DAY.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Nov 2020

WHILE DRIVING MY CAR WITH NO OTHER CARS AROUND, MY WINDSHIELD CRACKED. THE CRACK NOW HAS GROWN TO THE CENTER OF THE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Nov 2020

WHILE COMMUTING FROM PUEBLO COLORADO TO COLORADO SPRINGS ONE MORNING MY WINDSHIELD SLOWLY STARTED TO CRACK. I DROVE HOME TO PUEBLO ABOUT 12 HOURS LATER AND BY THEN THE SMALL CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD. I ASSUMED THE COLD AIR IS WHY IT CRACKED.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2019
Sep 2020

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED UNDER A TREE, AN ACORN HAD FALLEN FROM THE TREE AND CRACKED THE WINDSHIELD ON THE DRIVER SIDE. THE CRACK SPREAD FROM THE DRIVER SIDE SPREAD AND BEGAN TO ZIG ZAG THREE INCHES DOWN THE WINDSHIELD. THE CONTACT ALSO STATED THAT HE DISCOVERED A CRACK ON HIS FRONT PASSENGER SIDE WINDOW THAT ALSO ZIG ZAGS FROM THE UPPER RIGHT HAND CORNER DOWN TO THE MIDDLE BOTTOM PORTION WINDOW. THE CONTACT CALLED AUSTIN SUBARU(8100 BURNET RD, AUSTIN, TX 78757) WHERE HE WAS INFORMED TO BRING IN THE VEHCILE TO THE DEALER FOR AN INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Aug 2020

WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Subaru Legacy has 46 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.